Toner Out Error - Oki C9800 Series Service & Troubleshooting Manual

Toner Out Error

Error Codes that Apply
410 Yellow
Initial Troubleshooting Actions to Take
1. Replace the effected Cartridge
2. Cycle the printer's pwer.
3. If the problem persists follow the procedure below.
Parts of the Printer that Apply
1. Toner Cartridge
2. RFID harness
3. RFID Reader Board
4. Engine Control Board
5. LVPS
Troubleshooting Procedure
Steps
Check Toner Cartridge installation.
1
Are the Toner Cartridges properly
installed?
Replace the affected Toner Cartridge.
2
Does the error persist after a genuine
Oki Toner Cartridge is installed?
Check all pins of the RFID Harness for
3
continuity. Remove the Top Cover.
Disconnect the RFID cable from the
RFID reader board and the Engine
Control Board.
Is the cable conductive?
Check continuity of the affected
4
Antenna Harness.
Disconnect the harness from
the RFID Reader Board and RFID
Is each harness conductive?
411 Magenta
Action Taken
Antennas.
412 Cyan
Yes
Go to Step 2.
Go to Step 3.
Replace the RFID
Reader Board
If the error persists, go
to Step 4.
Replace the Engine
Control Board and then
Replace the LVPS in
that order.
413 Black
No
Correct the installation.
Complete
Replace the RFID
Harness. If the error
persists, go to Step 4.
Replace damaged
wiring.