Adjusting The Volume; Holding Calls; Transferring Calls - Avaya 1400 User Manual

2.5 Adjusting the Volume

While the phone is idle or ringing, you can adjust the ringer volume. When the phone is connected to a call you can adjust
the speaker or handset volume.
To adjust the ringer volume
1. Use the up arrow and
To adjust the caller volume
The volume that gets adjusted will depend on whether you are using the handset, speakerphone or headset (1408 and
1416 phones only) at the time you use this process.
1. Use the up arrow and

2.6 Holding Calls

When a call is on hold you can make and receive other calls on another line.
If a call is left on hold for longer than the specified interval it will recall to the extension that put it on hold.
To place a call on hold
1. During the call press the HOLD button or the button on which the call is taking place. The
button will wink to show that the call is on hold.
To retrieve a call that you put on hold
1. Press the button next to the winking
steady green light.
To retrieve a call that somebody else put on hold
1. Press the button next to the winking
green light.

2.7 Transferring Calls

Transferring a call lets users "pass" a call from one extension to another. Users can transfer both outside and internal calls
to another extension.
To transfer a call
1. While the call is active press the TRANSFER button. The call is put on hold and the green light next to the line or
intercom button will wink.
2. When you hear the inside dial tone, dial the number to which the call is to be transferred. Then do one of the
following:
· To transfer the call without announcing it (an unsupervised transfer) hang up or press the transfer button
again as soon as you hear the extension ringing. The transfer is complete. If the call is not answered it will be
returned to your extension. When your extension rings, lift the handset to be reconnected to the caller.
· To announce the call before completing the transfer (a supervised transfer), wait for the call to be answered. If
the called party is willing to accept the call hang up or press the transfer button again to complete the transfer.
If no one answers or the call is refused, press the button next to the winking green light to be reconnected to
the caller.
PARTNER® Version 1400 Phone User Guide
IP Office Essential Edition
down arrow keys to change the ringer volume.
down arrow keys to change the volume.
Green light. You are reconnected to the call. The green light changes to a
Red light. You are reconnected to the call. The
Basic Call Handling: Hands-Free Answer on Intercom
Red
Green light next to the
light changes to a steady
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- Issue 2a (16 August 2010)