Heat & Glo NORTHSTAR-BK Owner's Manual page 20

4. I don't get enough/any heat. What can I do about it?
Diagnostic Question
How much wood is used for fire?
How well seasoned is the wood?
Did you install a fan?
How much heat ouput do you expect?
How are air controls set?
5. The wood burns too fast. What can I do?
Diagnostic Question
What is the condition of the wood?
How are air controls set?
Fireplace won't shut down.
Page 20
Possible Causes of Condition
Insufficient fuel
Condition of fuel
Snap disc may be faulty
• Unrealistic expectations
• Heat output too low for square foot-
age
Operational problems
Possible Causes of Condition
Extremely dry wood
Operational problems
ACC Timer is not working properly
Heat & Glo • NorthStar EPA Fireplace • 480-1081E
Solutions
Make larger fires
Burn seasoned wood: (split, covered
on top minimum 6 months, preferably a
year) (about 20% moisture)
Replace snap disc
Replace appliance with one with greater
heat output
Follow manufacturer's instructions
Solutions
Mix in less seasoned wood after fire
established
Follow manufacturer's instructions
Call qualified Quadra-Fire dealer
4/20/11