Ford 2013 Flex Owner's Manual
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Table of Contents

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Child seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Child seat positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Booster seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Installing child safety seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Fastening the safety belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Safety belt height adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Safety belt warning light and indicator chime . . . . . . . . . . . . . . . . . .40
Safety belt-minder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Rear inflatable safety belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Child restraint and safety belt maintenance . . . . . . . . . . . . . . . . . . .45
Driver and passenger airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Front passenger sensing system . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Side airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54
Safety canopy curtain airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Crash sensors and airbag indicator . . . . . . . . . . . . . . . . . . . . . . . . .57
Airbag disposal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
General information on radio frequencies. . . . . . . . . . . . . . . . . . . . .59
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Replacing a lost key or remote control. . . . . . . . . . . . . . . . . . . . . . .65
2013 Flex (471)
Owners Guide gf, 2nd Printing
USA (fus)
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Summary of Contents for Ford 2013 Flex

  • Page 1: Table Of Contents

    Keys ..........60 Replacing a lost key or remote control..... . .65 2013 Flex (471) Owners Guide gf, 2nd Printing...
  • Page 2 Daytime running lamps ........94 2013 Flex (471)
  • Page 3: Table Of Contents

    Cabin air filter ........151 2013 Flex (471)
  • Page 4 All wheel drive ........205 2013 Flex (471)
  • Page 5: Table Of Contents

    Recreational towing ........264 2013 Flex (471)
  • Page 6 Air filter(s) .........311 2013 Flex (471)
  • Page 7: Table Of Contents

    Accessories .........366 2013 Flex (471)
  • Page 8 Errors and omissions excepted. © Ford Motor Company 2012 2013 Flex (471) Owners Guide gf, 2nd Printing...
  • Page 9: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 10 Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid Parking brake system system Power Power Power steering fluid windows front window and rear lockout 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 11 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 12 EDR. Ford Motor Company and Ford of Canada do not access event data recorder...
  • Page 13 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
  • Page 14 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, refer to the terms and conditions of the Ford Warranty.
  • Page 15 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 16: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consult your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in the vehicle.
  • Page 17 Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 18: Child Seats

    WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving. The passenger cannot protect the child from injury in a collision, which may result in serious injury or death. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 19 Rear Up to facing 48 lb child seat (21 kg) Forward Up to facing 48 lb child seat (21 kg) Forward Over facing 48 lb child seat (21 kg) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 20: Booster Seats

    • Is the shoulder belt centered on the shoulder and chest? • Can the child stay seated like this for the whole trip? Always use booster seats in conjunction with the vehicle lap/shoulder belt. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 21 (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child’s hips. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 22: Installing Child Safety Seats

    If you must use a forward-facing child seat in the front seat, move the seat all the way back. WARNING: Children 12 and under should be properly restrained in the rear seat whenever possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 23 This vehicle does not require the use of a locking clip. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 24 • Inflatable safety belt: grasp the shoulder belt and lap belt together behind the belt tongue. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 25 Make sure the tongue is latched securely by pulling on it. • Standard safety belt buckle • Inflatable safety belt buckle 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 26 Sometimes, a slight lean towards the buckle will additionally help to remove remaining slack from the belt. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 27 1 inch (2.5 cm) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a CPST.
  • Page 28 Your vehicle has LATCH lower anchors for child seat installation at the seating positions marked with the child seat symbol. • Second row bucket seats and third-row passenger side 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 29 Once the child safety seat has been installed using either the safety belt, the lower anchors of the LATCH system, or both, you can attach the top tether strap. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 30 If needed the head restraint can be removed to improve the fit of the child safety seat or tether strap. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 31 See Rear seats in the Seats chapter for head restraint information. 2. Locate the correct anchor for the selected rear seating position. • 2nd row bucket (40/40) • 2nd row bench (60/40) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 32 If the safety seat is not anchored properly, the risk of a child being injured in a collision greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. 2013 Flex (471)
  • Page 33 When these locks are set, the rear doors cannot be opened from the inside. The rear doors can be opened from the outside when the childproof door locks are set, but the doors are unlocked. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 34: Safety Belts

    3) Never use a single belt for more than one person. WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 35 This helps increase the effectiveness of the safety belts. In frontal collisions, the safety belt pretensioners can be activated alone or, if the collision is of sufficient severity, together with the front airbags. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 36: Fastening The Safety Belts

    The shoulder portion of the safety belt should be positioned across the chest. Pregnant women should also follow this practice. See the following figure. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 37 In addition, the retractor(s) is designed to lock if the webbing is pulled out too quickly. If this occurs, let the belt retract slightly and pull webbing out again in a slow and controlled manner. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 38 How to disengage the automatic locking mode: Disconnect the combination lap/shoulder belt and allow it to retract completely to disengage the automatic locking mode and activate the vehicle sensitive (emergency) locking mode. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 39: Safety Belt Height Adjustment

    To adjust the shoulder belt height, squeeze the button and slide the height adjuster up or down. Release the button and pull down on the height adjuster to make sure it is locked in place. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 40: Safety Belt Warning Light And Indicator Chime

    If the Belt-Minder warnings have expired (warnings for approximately five minutes) for one occupant (driver or front passenger), the other occupant can still activate the Belt-Minder feature. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 41 We recommend you leave the Belt-Minder system activated for yourself and others who may use the vehicle. To reduce the risk of injury, do not deactivate/activate the Belt-Minder feature while driving the vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 42 • This will disable the Belt-Minder feature for that seating position if it is currently enabled. • This will enable the Belt-Minder feature for that seating position if it is currently disabled. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 43: Rear Inflatable Safety Belt

    The rear inflatable safety belt system must be replaced by an authorized dealer. • The rear inflatable safety belts will function like standard restraints in everyday usage. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 44 Press the retainer on the safety belt onto the mating snap to stow. To use the safety belt, pull it away from the quarter trim panel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 45: Child Restraint And Safety Belt Maintenance

    Refer to the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a collision be replaced.
  • Page 46: Personal Safety System

    During a crash, the restraints control module may activate the safety belt pretensioners and/or either one or both stages of the dual-stage airbag supplemental restraints based on crash severity and occupant conditions. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 47: Supplementary Restraints System

    WARNING: If the airbag has deployed, the airbag will not function again and must be replaced immediately. If the airbag is not replaced, the unrepaired area will increase the risk of injury in a collision. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 48 The horn and lamps will turn off when: • the hazard control button is pressed • the panic button is pressed on the remote entry transmitter, or • the vehicle runs out of power. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 49: Driver And Passenger Airbags

    (25 cm) between an occupant’s chest and the driver airbag module. To properly position yourself away from the airbag: • Move your seat to the rear as far as you can while still reaching the pedals comfortably. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 50: Front Passenger Sensing System

    Always sit upright against your seatback, with your feet on the floor. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 51 • When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the passenger airbag status indicator will illuminate the OFF lamp and stay lit to remind you that the front passenger frontal airbag is disabled. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 52 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 53 • If the airbag readiness light in the instrument cluster remains illuminated, this may or may not be a problem due to the front passenger sensing system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 54: Side Airbags

    If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center at the phone number shown in the Customer Assistance section of this owner’s manual.
  • Page 55: Safety Canopy Curtain Airbags

    WARNING: Do not attempt to service, repair, or modify the curtain airbags, its fuses, the A, B, C or D pillar trim, or the headliner on a vehicle containing curtain airbags. Contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 56 • A flexible headliner which opens above the side doors to allow air curtain deployment. • Crash sensors and monitoring system with readiness indicator. Refer to Crash sensors and airbag indicator in this chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 57: Crash Sensors And Airbag Indicator

    • The readiness light will not illuminate immediately after the ignition is turned on. • A series of five beeps will be heard. The tone pattern will repeat periodically until the problem and/or light are repaired. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 58: Airbag Disposal

    AIRBAG DISPOSAL Contact your authorized dealer as soon as possible. Airbags MUST BE disposed of by qualified personnel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 59: Keys And Remote Control

    A decrease in operating range could be caused by: • weather conditions • nearby radio towers • structures around the vehicle • other vehicles parked next to your vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 60: Remote Control

    Your vehicle may be equipped with two intelligent access keys which operate the power locks and the remote start system. The key must be in the vehicle to activate the push button start system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 61 Press the battery down to ensure that the battery is fully seated in the battery housing cavity. 5. Reinstall the rubber gasket. 6. Snap the battery cover back onto the key. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 62 (if easy entry feature is enabled). Programming memory to the transmitter To activate this feature: 1. Move the memory features to the desired positions using the associated controls. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 63 WARNING: To avoid exhaust fumes, do not use remote start if your vehicle is parked indoors or areas that are not well ventilated. Note: Do not use remote start if your vehicle is low on fuel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 64 To remote start the engine: 1. Press the lock button to lock all the doors. 2. Press the remote start button twice. The exterior lamps will flash twice. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 65: Replacing A Lost Key Or Remote Control

    Your dealer can program the transmitters to your vehicle or you may be able to program them yourself. Refer to the Security chapter for information on programming your transmitters. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 66: Mykey

    • Vehicle speed minder of 45, 55 or 65 mph (75, 90, or 105 km/h). Visual warnings are displayed followed by an audible tone when the preselected vehicle speed is exceeded. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 67: Creating

    2. Access the main menu and select Settings, then MyKey. 3. Use the arrow buttons to get to an optional feature. 4. Press OK or > to scroll through settings. 5. Press OK or > to make a selection. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 68: Clearing

    USING MYKEY WITH REMOTE START SYSTEMS MyKey is NOT compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system please see your Ford authorized dealer for a Ford-approved remote start system. 2013 Flex (471) Owners Guide gf, 2nd Printing...
  • Page 69: Troubleshooting, Mykey

    (push button start) a MyKey • The MyKey programmed key is not being MyKey miles do not accumulate used by the intended user. • The key system has been reset. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 70: Locks

    Note: If any door or the luggage compartment is not closed, or if the hood is not closed on vehicles equipped with an anti-theft alarm or remote start, the horn will chirp twice and the lamps will not flash. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 71 If an intelligent access key is found inside the vehicle, all of the doors will immediately unlock and the horn will chirp, indicating that the intelligent access key is inside. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 72 Deactivating or Activating Note: The autolock and autounlock features can be activated or deactivated independently of each other. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 73 Accessory Mode Battery Saver for Intelligent Access Keys (If Equipped) If you shut off the engine and leave the ignition in the on or accessory mode, the ignition will shut off after 30 minutes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 74 The liftgate area is only intended for cargo, not passengers. To open the liftgate: Press the button located in the top of the liftgate pull cup handle to unlatch the liftgate, then pull on the outside handle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 75 If the liftgate reverses and starts to close after an open request, a fast continuous chime indicates excessive load on the gate or a possible strut failure. See your authorized dealer if you still have a fast chime after the load is removed. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 76 When opening: The system will stop and a chime will sound three times when it detects an obstacle. Remove the obstacle to operate the liftgate. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 77: Securicode™ Keyless Entry Keypad

    You can also create up to three of your own 5-digit personal entry codes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 78 3. Press and hold the 1•2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory set 5- digit code will work. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 79 3•4 control within five seconds. To lock all doors: press and hold 7•8 and 9•0 at the same time (with the driver’s door closed). You do not need to enter the keypad code first. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 80: Security

    Security SECURILOCK PASSIVE ANTI-THEFT SYSTEM Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
  • Page 81 Take your vehicle to your authorized dealer to have the new key programmed if you are still unsuccessful. Wait 20 seconds and then repeat this procedure from Step 1 to program an additional key. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 82 8. Verify that the remote entry functions operate (press lock then unlock, making sure you end in unlock) and that the vehicle starts with new intelligent access key. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 83: Anti-Theft Alarm

    You will have 12 seconds to disarm the alarm using any of the actions above, otherwise the alarm will trigger. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 84: Steering Wheel

    WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. Refer to Sitting In the Correct Position in the Seats chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 85 2. Continue pressing the control until it reaches the end of the column position. A new stopping position will be set. The steering column will stop just short of the end of the column position the next time it is tilted. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 86: Steering Wheel Controls

    MUTE: Press to silence the radio. VOL (Volume): Press to increase or decrease the volume. VOICE CONTROL (IF EQUIPPED) A. Phone mode B. Voice recognition Refer to the SYNC or MyFord Touch chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 87 Steering Wheel CRUISE CONTROL Type 1 Type 2 CNCL Refer to the Cruise Control chapter for information on this feature. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 88 MyFord Touch : Use this control to adjust the right side of the cluster display. Navigate through the screen and press OK to select. Refer to the MyFord Touch chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 89: Pedals

    A. Farther B. Closer The pedal positions are saved and recalled with the memory feature. Refer to the Seats chapter. The pedals should only be adjusted when the vehicle is parked. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 90: Wipers And Washers

    Keep the outside of the windshield clean, especially the area around the interior mirror where the sensor is located, or sensor performance may be affected. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 91: Windshield Washers

    The rear wiper will automatically turn on to intermittent when you shift into R (Reverse) if the front wipers are activated. This feature may be enabled or disabled in the information display. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 92: Lighting

    • Push the lever toward the instrument panel again or pull the lever towards you to deactivate. Headlamp Flasher Pull toward you slightly to activate and release to deactivate. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 93: Autolamps

    Follow the steps below to change the delay time (Steps 1 through 6 must be done within 10 seconds): 1. Turn the ignition off. 2. Turn the lighting control to the autolamp position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 94: Daytime Running Lamps

    2. Switch the lighting control to the off, autolamp or parking lamp position. 3. Make sure the transmission selector lever is not in position P. 4. Make sure the parking brake is disengaged. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 95: Front Fog Lamps

    • Push up to activate the right turn signal. Note: Tap the lever up or down to make the direction indicators flash three times to indicate a lane change. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 96: Interior Lamps

    Rear map lamps Your vehicle may have second row lamps located within the grab handles. Press the detent on the lens to turn the lamps on. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 97: Windows And Mirrors

    Pull up the window switch and hold within two seconds of the window reaching the bounce-back position. The window will travel up with no bounce-back protection. The window will stop if the switch is released before the window is fully closed. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 98: Exterior Mirrors

    1. Select the mirror you want to adjust. 2. Move the control in the direction you want to tilt the mirror. 3. Return the control to the center position to lock mirrors in place. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 99 Both mirrors are heated to remove ice, mist and fog when the rear window defroster is activated. Memory Mirrors (If Equipped) Mirror positions can be saved and recalled through the memory function. Refer to the Seats chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 100 Blind Spot Information System (BLIS ) with Cross Traffic Alert (CTA) (If Equipped) Refer to Blind Spot Information System (BLIS ) with Cross Traffic Alert (CTA) in the Driving Aids chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 101: Interior Mirrors

    Retract the visor before moving it back toward the windshield and storing it. Illuminated Visor Vanity Mirror Lift the cover to switch on the lamp. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 102: Moonroof

    Venting the Moonroof Press and release the TILT control to vent the moonroof. Pull and hold the TILT control to close the moonroof. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 103: Instrument Cluster

    The fuel gauge may vary slightly when the vehicle is in motion or on a grade. The fuel icon and arrow indicates which side of the vehicle the fuel filler door is located. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 104: Warning Lamps And Indicators

    The speed control system indicator light changes color to indicate what mode the system is in: • On (white light): Illuminates when the adaptive cruise control system is turned on. Turns off when the speed control system is turned off. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 105 If it illuminates when you are driving, check that the parking brake is not engaged. If the parking brake is not engaged, this indicates low brake fluid level or a brake system malfunction. Have the system checked immediately by your authorized dealer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 106 Fog lamps (if equipped) Illuminates when the fog lamps are turned on. Grade assist and overdrive cancel (if equipped) (RTT) Illuminates when grade assist is turned on. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 107 Low washer fluid (RTT) Illuminates when the windshield washer fluid is low. Park lamps Illuminates when the park lamps are on. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 108 WARNING: Under engine misfire conditions, excessive exhaust temperatures could damage the catalytic converter, the fuel system, interior floor coverings or other vehicle components, possibly causing a fire. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 109: Audible Warnings And Indicators

    Sounds when you have left the parking brake on and drive your vehicle. If the warning chime remains on after you have released the parking brake, have the system checked by your authorized dealer immediately. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 110: Information Displays

    GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 111 Cruise Control Adaptive or Normal Rear Park Aid Trailer Sway Display Language Select your applicable language Units Distance Miles and Gallons or km/L or L/100km Temperature Fahrenheit (°F) or Celsius (°C) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 112 Driver Seat / Auto or Off Passenger Seat / Auto or Off Duration (5, 10 or 15 minutes) Quiet Start System Windows Remote Open Wipers Courtesy Wipe Rain Sensing Reverse Wiper 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 113: Trip Computer

    Changes in driving pattern may cause the value to vary. Inst Fuel Econ Shows instantaneous fuel usage. Average Fuel Indicates the average fuel consumption since the function was last reset. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 114 • Press the OK button to choose and confirm a setting/messages. Main menu From the main menu bar on the left side of the information display, you can choose from the following categories: Display Mode 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 115 • XXX mi (km) to empty: Shows approximate fuel level before the fuel tank reaches empty. The value is dynamic and can change (raise or lower) depending on driving style. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 116 Press and hold OK to reset the currently displayed trip information. †When the vehicle is in P (Park), the enhanced display is always shown regardless of setting. • Trip distance — shows the accumulated trip distance. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 117 On (default on key cycle) / Off Collision Warning Sensitivity High / Normal / Low Chimes On (default on key cycle) / Off Warn-ON On (default on key cycle) / Off 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 118 5 / 10 /15 minutes Quiet Start On / Off System Enable / Disable Courtesy Wipe On / Off Wipers Rain Sensing On / Off Reverse Wiper On / Off 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 119 Use the up/down arrows to scroll through the warnings. MyKey Admin Keys (Number of admin keys) MyKeys (Number of MyKeys programmed) MyKey Miles (km) (Distance traveled using a programmed MyKey) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 120: Information Messages

    Displayed when the radar is blocked because Available Sensor of poor radar visibility due to bad weather or Blocked ice/mud/water in front of radar. Driver can typically clean the sensor to resolve. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 121 Displayed in conjunction with the Throttle Control/Transmission/AWD light when the AWD system is not operating properly. If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 122 Cross Traffic Not Displayed when the blind spot information Available Sensor system/cross traffic alert system sensors are Blocked blocked. Driver can typically clean the sensor to resolve. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 123 Blocked visibility due to bad weather or ice/mud/water in front of the radar. Driver can typically clean the sensor to resolve. Contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 124 Action / Description Check Fuel Fill Inlet Displayed when the fuel fill inlet may not be properly closed. Fuel Level Low Displayed as an early reminder of a low fuel condition. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 125 Displayed when the vehicle is in the accessory Active ignition state. Starting System Fault This message is displayed when there is a problem with your vehicle’s starting system. See your authorized dealer for service. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 126 Displayed during key programming when MyKey cannot be programmed. Speed Limited to xx Displayed when starting the vehicle and MPH/km/h MyKey is in use and the MyKey speed limit is 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 127 Shift to Park Displayed when the engine is turned off and shift select lever is in any position other than P (Park). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 128 Tire Pressure Monitoring System (TPMS) in the Wheels and tires chapter . If the warning stays on or continues to come on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 129: Audio System

    (12 cm) audio compact discs only. Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: CDs with homemade paper (adhesive) labels should not be inserted into the CD player as the label may peel and cause the CD to become jammed.
  • Page 130 (all .mp3 files are played, regardless of being in a specific folder). In folder mode, the system only plays the .mp3 files in the current folder. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 131: Myford System

    MyFord SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 132 Refer to Menu structure later in this section. M. PHONE: Access SYNC phone features. N. AUX: Access your auxiliary input jack. Refer to Auxiliary input jack later in this chapter. O. SIRIUS: Access SIRIUS satellite radio features. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 133 PIN. Set category Select to view channel categories (pop, rock, news, etc.). If you select a category, seek and scan functions will only stop on channels in that category. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 134 CLOCK Set time Select to set the time. Set date Select to set the calendar date. 12/24 hour Select to view clock time in a 12–hour mode or 24–hour mode. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 135 AM/FM/CD SONY AUDIO SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 136 AM/FM/CD PREMIUM AUDIO SYSTEM WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 137: Auxiliary Input Jack

    AUXILIARY INPUT JACK WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 138 7. Adjust the volume on your portable music player until it reaches the volume level of the FM station or CD. Do this by switching back and forth between the AUX and FM or CD controls. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 139: Usb Port

    USB PORT (IF EQUIPPED) WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 140: Satellite Radio Information

    Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 141 See your authorized dealer for service. Invalid Channel Channel no longer Tune to another available. channel or choose another preset. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 142 No Channels Available All the channels in the Using the channel selected category are guide, unlock or skipped or locked. unskip the channels. Subscription Updated SIRIUS has updated No action required. the channels available for your vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 143: Climate Control

    C. A/C: Press the button to turn air conditioning on or off. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 144 M. Defrost: Distributes air through the windshield defroster vents and de-mister vents. This setting can also be used to defog and clear the windshield of a thin covering of ice. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 145: Dual Automatic Temperature Control

    D. CLIMATE: Press to turn the climate control system on and off. When the system is off, outside air is prevented from entering the vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 146 J. Driver temperature control: Press + or - to increase or decrease the air temperature inside the vehicle. This control also adjusts the passenger side temperature when dual zone operation is disengaged. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 147 This position is more economical and efficient than normal A/C. F. A/C: Press the button to turn air conditioning on or off. Air conditioning cools the vehicle using outside air. To improve air conditioning when 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 148: Auxiliary Passenger Climate Control

    F. Temperature: Control the temperature of the airflow in the vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 149 5. Direct the outer instrument panel vents towards the side windows. 6. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 150 5. Direct the outer instrument panel vents towards the side windows. 6. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 151: Rear Window Defroster

    For more information regarding the interval at which you should replace the cabin air filter, refer to the Scheduled Maintenance chapter. For additional cabin air filter information, or to replace the filter, see an authorized dealer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 152 In cold weather, the system is set to 72°F (22°C). The heated seats and heated steering wheel are set to high (if available, and selected to AUTO in the information display). The rear defroster and heated mirrors are automatically turned on. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 153: Seats

    • Position the shoulder strap of the safety belt over the center of your shoulder and position the lap strap tightly across your hips. Make sure that your driving position is comfortable and that you can maintain full control of your vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 154: Head Restraints

    For occupants of extremely tall stature, adjust the head restraint to its full up position. To adjust the head restraint, do the following: Front seat head restraints 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 155 The outboard head restraints are non-adjustable, but they can be removed. The non-adjustable head restraints consists of: A. Energy absorbing head restraint B. Steel stems C. Guide sleeve unlock/remove buttons 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 156 2. Pivot the head restraint forward toward your head to the desired position. After the head restraint reaches the forward-most tilt position, pivoting it forward again will then release it to the rearward, un-tilted position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 157: Manual Seats

    After returning the seatback to its original position, pull on the seatback to ensure that it has fully latched. An unlatched seat may become dangerous in the event of a sudden stop or collision. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 158: Power Seats

    WARNING: Never adjust the driver’s seat or seatback when the vehicle is moving. WARNING: Before returning the seatback to its original position, make sure that cargo or any objects are not trapped behind the seatback. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 159 Seats Power lumbar (if equipped) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 160: Memory Function

    (if equipped) is put in accessory mode/started. To program the memory feature to a remote control, refer to the Keys and Remote Control chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 161: Heated Seats

    Allow the seat to dry thoroughly. To operate the heated seats: Press the heated seat symbol/button to cycle through the various heat settings and off. Warmer settings are indicated by more indicator lights. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 162 • Press a third time to deactivate. The indicator light on the control will illuminate when activated. For low heat, one light will be lit; for high heat, both lights will be lit. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 163: Heated And Cooled Seats

    The cooled seats will only function when the engine is running. To operate the cooled seats: Press the cooled seat symbol/button to cycle through the various cooling settings and off. Cooler settings are indicated by more indicator lights. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 164 2. Push in on the center of the outside edge of the filter and rotate up into the housing until it clips into position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 165: Rear Seats

    The seatback can also fold forward until it is flat. Moving the seats backward and forward (six–passenger vehicles only) Lift the control to adjust the seat forward or backward. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 166 If not latched or if the seat is tumbled, the seat may cause injury during a sudden stop. Note: You may have to move the front row seat forward to allow the second row seat to be fully tumbled. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 167 Note: The seatback must be folded flat in order to release the floor latches. Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 168 Note: The seatback must be folded flat in order to release the floor latches. Ensure that there are no objects on the seat cushion that may restrict the seatback from folding flat. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 169 Note: Ensure that the seat and seatback are latched securely in position. Keep floor area free of objects that would prevent proper seat engagement. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 170 Sharp objects may result in damage to seat upholstery. Note: In order to allow the seat to latch in the stowed position, do not stow objects under the seat before stowing. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 171 1 strap, pull the long strap located on the seatback to raise the seatback. 3. Pull the head restraints up to their normal adjusted positions. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 172 Note: Pressing a different button while the power seat feature is already being performed may cause the first selected seat movement to be cancelled. Allow the first seat movement to be completed before pressing a button for another function. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 173 Closing the liftgate WARNING: To avoid injury to third row occupants when closing the liftgate, ensure that the head of any occupant is not in the path of the closing liftgate. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 174: Universal Garage Door Opener

    Additional system information can be found on-line at www.homelink.com or by calling the toll-free help line on 1-800-355-3515. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 175 1. Press the learn button on the garage door opener motor. Note: You will have 30 seconds to complete the next step. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 176 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, follow Step 1 in the Programming section. For questions or comments, contact HomeLink at www.homelink.com or 1-800-355-3515. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 177 10 seconds. The indicator light will change from red to red and green. 2. Press the same button twice to confirm the change. If done correctly the LED will turn green. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 178 Changes or modifications to your device not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 179: Auxiliary Power Points

    Doing so my cause the powerpoint to overload due to powering multiple devices that can reach beyond the 150 watt load limit and could result in fire or serious injury. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 180 • on — power point is ready to supply power • off — power point power supply is off; ignition is not on • blinking — power point is in fault mode 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 181: Storage Compartments

    Second Row Center Console (If Equipped) The second row center console has the following features: A. Cupholders B. Flip forward armrest to provide a flat load floor C. Utility compartment or refrigerator unit (if equipped) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 182 This feature will operate when the vehicle is on or in accessory mode. Limit the time of use when the vehicle is in accessory mode to avoid draining the vehicle’s battery. Ford recommends only using this feature when the engine is running.
  • Page 183: Overhead Console

    OVERHEAD CONSOLE The appearance of the overhead console will vary according to your option package. Press near the rear edge of the door to open it. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 184: Starting And Stopping The Engine

    When starting your vehicle, avoid pressing the accelerator pedal before and during operation. Only use the accelerator pedal when you have difficulty starting the engine. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 185: Ignition Switch

    ENGINE steering wheel. All electrical circuits and accessories are operational, and warning lamps and indicators will START illuminate. STOP 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 186 2. Shift to neutral and use the brakes to bring the vehicle to a safe stop. 3. After the vehicle has stopped, turn the engine off and shift into park. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 187 If your vehicle is equipped with keyless starting, refer to Keyless starting in this chapter. Note: If the engine does not start on the first try, wait for a short period of time and try again. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 188: Engine Block Heater

    WARNING: Do not use your heater with ungrounded electrical systems or two-pronged (cheater) adapters. There is a risk of electrical shock. Note: The heater is most effective when outdoor temperatures are below 0°F (-18°C). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 189 It achieves maximum temperature after approximately three hours of operation. Using the heater longer than three hours does not improve system performance and unnecessarily uses electricity. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 190: Fuel And Refueling

    • Avoid inhaling fuel vapors. Inhaling too much fuel vapor of any kind can lead to eye and respiratory tract irritation. In severe cases, excessive or prolonged breathing of fuel vapor can cause serious illness and permanent injury. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 191: Fuel Quality

    87, particularly in high altitude areas. Fuels with octane levels below 87 are not recommended. Premium fuel will provide improved performance and is recommended for severe duty usage such as trailer tow. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 192: Running Out Of Fuel

    Note: Do not use aftermarket funnels; they will not work with the capless fuel system and can damage it. The included funnel has been specially designed to work safely with your vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 193: Refueling

    • Keep the fuel pump nozzle in contact with the fuel container while filling. • DO NOT use a device that would hold the fuel pump handle in the fill position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 194 A driving cycle consists of an engine start-up (after four or more hours with the engine off) followed by city/highway driving. Continuing to drive with the message on may cause the service engine soon lamp to turn on as well. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 195: Fuel Consumption

    This provides an accurate estimate of the vehicle’s fuel economy under current driving conditions. Additionally, keeping records during summer and winter show how temperature impacts fuel economy. In general, lower temperatures mean lower fuel economy. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 196 If other than Ford, Motorcraft or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 197 OBD-II may not have symptoms that are apparent, continued driving with the service engine soon indicator on can result in increased emissions, lower fuel economy, reduced engine and transmission smoothness, and lead to more costly repairs. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 198 If the vehicle is still not ready for I/M testing, the above driving cycle will have to be repeated. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 199: Transmission

    Always come to a complete stop before shifting into and out of R (Reverse). N (Neutral) With the gearshift lever in N (Neutral), the vehicle can be started and is free to roll. Hold the brake pedal down while in this position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 200 Press the transmission control switch again to return to O/D (overdrive mode). • The grade assist lamp in the instrument cluster will not be illuminated. • The transmission will operate in gears one through six. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 201 If your vehicle is equipped with the +/– buttons on the side of your gearshift lever: • Press (–) on the gearshift lever button to manually downshift the transmission. • Press (+) on the gearshift lever button to manually upshift the transmission. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 202 Note: Return the gear shift lever from S (Sport) to D (Drive) when manual control is no longer desired. Note: Engine damage may occur if excessive engine revving is held without shifting. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 203 If you cannot move the gearshift lever out of P (Park) with the ignition on and the brake pedal pressed, it is possible that a fuse has blown or the vehicle’s brake lamps are not operating properly. Refer to the Fuses chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 204 If your vehicle gets stuck in mud or snow, it may be rocked out by shifting between forward and reverse gears, stopping between shifts in a steady pattern. Press lightly on the accelerator in each gear. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 205: All-Wheel Drive

    AWD vehicles are equipped for driving on sand, snow, mud and rough roads and have operating characteristics that are somewhat different from conventional vehicles, both on and off the highway. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 206 See your authorized dealer. WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 207 AWD function will return. When driving at slow speeds in deep sand under high outside temperatures, use L (Low) gear when possible. L (Low) gear operation will maximize the engine and transmission cooling capability. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 208 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by “treading lightly.”...
  • Page 209 If the rear end of the vehicle slides while cornering, steer in the direction of the slide until you regain control of the vehicle. Note: Excessive tire slippage can cause transmission damage. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 210 Any modifications to a vehicle that raise the center of gravity can make it more likely the vehicle will rollover as a result of a loss of control. Ford Motor Company recommends that caution be used with any vehicle equipped with a high load or device (such as ladder or luggage racks).
  • Page 211: Brakes

    The ABS lamp momentarily illuminates when the ignition is turned on. If the light does not illuminate during start up, remains on or flashes, the ABS may be disabled and may need to be serviced. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 212: Hints On Driving With Anti-Lock Brakes

    P. To set the parking brake, press the parking brake pedal down to its fullest extent. To release the parking brake, press the parking brake pedal down again. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 213: Traction Control

    When the traction control system is turned off or on, a message appears in the information display showing system status. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 214 (TCS) helps avoid drive wheel spin and loss of traction. (For details on TCS operation, see the Traction Control chapter.) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 215: Stability Control Advancetrac

    ESC and RSC portions of the system are disabled when the transmission is in R (Reverse). The traction control portion of the system can be turned off independently. See the Traction Control chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 216: Parking Aids

    When receiving a detection warning, the radio volume is reduced to a predetermined level. After the warning goes away, the radio volume returns to the previous level. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 217 • and moving at a speed of less than 3 mph (5 km/h) and a moving object is approaching the rear of the vehicle at a speed of less than 3 mph (5 km/h). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 218: Active Park Assist

    • the front bumper or side sensors are damaged (i.e. in a collision) or obstructed by a foreign object (i.e. front bumper cover). • a mini-spare tire is in use. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 219 Note: If driven above approximately 20 mph (35 km/h), the touch screen shows a message to alert the driver to reduce vehicle speed. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 220 The driver is responsible for checking the parking job and making any necessary corrections before putting the transmission in P (Park). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 221 The vehicle is closer than 16 in. (40 cm) from neighboring parked vehicles The transmission is in R (Reverse); the vehicle must be moving forward to detect a parking space 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 222: Rear-View Camera System

    If the trunk is ajar, the camera will be out of position and the video image may be incorrect. All guidelines (if enabled) have been removed when the trunk is ajar. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 223 This might not provide adequate coverage as it usually provides in normal operation and some objects might not be seen. In some vehicles, the guidelines may disappear once the trailer tow connector is engaged. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 224 The fixed and active guidelines fade in and out depending on the steering wheel position. When the steering wheel position is straight, the active guidelines are not shown. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 225 Selectable settings for this feature are OFF, Level 1, Level 2 or Level 3. Press the up and down arrows to change the view. The selection level appears between the buttons (i.e. Level 1). The default setting for the manual zoom is OFF. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 226 Selectable settings for this feature are ON and OFF. The default setting for the rear camera delay is OFF. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 227: Cruise Control

    The indicator will change colors in the instrument cluster. Changing the Set Speed • Press SET up or down and hold to increase or decrease the set speed. Release the control when you reach the desired speed. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 228: Using Adaptive Cruise Control

    WARNING: Do not use in poor visibility, specifically fog, rain, spray or snow. Note: It is the driver’s responsibility to stay alert, drive safely and be in control of the vehicle at all times. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 229 4. Take your foot off the accelerator pedal. 5. A lead vehicle graphic will illuminate if there is a vehicle detected in front of you. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 230 This is accompanied by a heads-up display; a red warning bar illuminating on the windshield. The driver should take immediate action. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 231 The system will resume operation when you release the accelerator pedal. The vehicle speed will decrease to the set speed, or a lower speed if following a slower vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 232 Switching Off Adaptive Cruise Control Note: The set speed memory is erased when you turn off the system. Press and release OFF or turn off the ignition. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 233 Several conditions exist which can cause the system to deactivate or prevent the system from activating when requested. These conditions include: • a blocked sensor • high brake temperature • a failure in the system or a related system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 234 Heavy rain or snow is interfering Do not use ACC in these condition with the radar signals because it may not detect, warn, or respond to potential collisions. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 235 The gap setting will not be displayed, the system will not automatically respond to lead vehicles and automatic braking will not be activated. The system will default to adaptive cruise control when the engine is started. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 236: Driving Aids

    (fences, guardrails, trees, etc.). It is designed to alert the driver to vehicles in the blind zones. Note: When a vehicle passes quickly through the blind zone (typically fewer than two seconds), the system does not trigger. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 237 CTA is not a replacement for careful driving and only an assist. In this first example, the left sensor is only partially obstructed; zone coverage is nearly maximized. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 238 CTA works with the reverse sensing system which sounds its own series of tones; see the Parking Aids chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 239 The radar surface is Drive normally in traffic for a few minutes to not dirty or obstructed allow the radar to detect passing vehicles so it can clear the blocked state. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 240 BLIND SPOT SYSTEM FAULT or CROSS TRAFFIC SYSTEM FAULT message will appear. When problems that may cause the left or right indicator not to illuminate, only the information display message faults appear. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 241: Collision Warning System

    This system is designed to alert the driver of certain collision risks. A radar detects if your vehicle is rapidly approaching another vehicle traveling in the same direction as yours. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 242 Setting lower sensitivity would lead to fewer and later system warnings. Refer to the Information Displays chapter for instructions on reducing the sensitivity. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 243 The collision warning system is the surface of the road may temporarily disabled. Collision interfere with the radar signals warning should automatically reactivate a short time after the weather conditions improve. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 244 If the front end of the vehicle is hit or damaged, the radar sensing zone may be altered causing missed or false collision warnings. See your authorized dealer to have your collision warning radar checked for proper coverage and operation. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 245: Steering

    Typical steering and driving maneuvers will allow the system to cool and steering assist will return to normal. When a steering system error is detected, steering messages may appear in the information display. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 246 • loose or worn suspension components • loose or worn steering components • improper vehicle alignment A high crown in the road or high crosswinds may also make the steering seem to wander/pull. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 247: Load Carrying

    The cargo net secures lightweight objects in the cargo area. Attach the net to the anchors provided. Do not put more than 50 lb (22 kg) in the net. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 248: Roof Racks And Load Carriers

    For proper function of the roof rack system, loads must be placed directly on crossbars affixed to the roof rack side rails. Your vehicle may be equipped with factory-installed crossbars. Ford Genuine Accessory crossbars, designed specifically for your vehicle, are also recommended for use with your roof rack system.
  • Page 249 Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available. Overloading or improperly loading your vehicle can contribute to loss of vehicle control and vehicle rollover. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 250 GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) – including vehicle curb weight and all payload. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 251 Compliance Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. The GVW must never exceed the GVWR. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 252 WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 253 GVWR and GAWR limitations. WARNING: Exceeding any vehicle weight rating limitation could result in serious damage to the vehicle and/or personal injury. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 254 In metric units, the calculation would be: 635 kg - (5 x 99 kg) - (5 x 13.5 kg) = 635 - 495 - 67.5 = 72.5 kg. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 255 Certification Label. The label shall be affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 256: Towing

    Load limit in the Load Carrying chapter and in the RV & Trailer Towing Guide, available at your authorized dealer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 257 Maximum GCWR - Maximum Trailer Powertrain lb (kg) Weight - lb (kg) 3.5L TiVCT FWD Class I 6900 (3131) 2000 (907) 3.5L TiVCT AWD Class I 7050 (3199) 2000 (907) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 258 Compliance label and for instructions on calculating your vehicle’s load, refer to Load limit in the Load Carrying chapter. Remember to account for the trailer tongue weight as part of the vehicle load when calculating the total vehicle weight. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 259 To connect the safety chains, cross them under the trailer tongue and allow enough slack for turning tight corners. Do not allow the chains to drag on the ground. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 260 1500 pounds (680 kilograms) when loaded. Trailer Brake Controller Connector (If Equipped) The trailer brake controller connector is located under the instrument panel above the brake pedal. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 261 3. Place the automatic transmission in P (Park) or manual transmission in a high gear 4. Place wheel chocks under in front and back of the trailer wheels. (Chocks not equipped with vehicle.) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 262 Replace the rear axle lubricant any time the rear axle has been submerged in water. Water may have contaminated the rear axle lubricant, which is not normally checked or changed unless a leak is suspected or other axle repair is required. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 263: Wrecker Towing

    It is recommended that your vehicle be towed with a wheel lift and dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. If the vehicle is towed incorrectly, or by any other means, vehicle damage may occur.
  • Page 264: Recreational Towing

    If you are towing with all four wheels on the ground, refer to the towing instructions found at the end of this section. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 265 With the engine running and your foot on the brake, shift into D (Drive) and then into R (Reverse) before shifting back into N (Neutral). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 266: Driving Hints

    • Use the air conditioner or front defroster. • Use the speed control in hilly terrain. • Rest your foot on the brake pedal while driving. • Drive a heavily loaded vehicle or tow a trailer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 267 Also, water may enter your engine’s air intake and severely damage your engine or your vehicle may stall. Wet brakes do not stop the vehicle as quickly as dry brakes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 268: Floor Mats

    • Always make sure that objects cannot fall into the driver foot well while the vehicle is moving. Objects that are loose can become trapped under the pedals causing a loss of vehicle control. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 269 • To install floor mats, position the floor mat so that the eyelet is over the retention post and press down to lock in. • To remove the floor mat, reverse the installation procedure. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 270: Roadside Emergencies

    ROADSIDE ASSISTANCE Vehicles sold in the U.S. : Getting roadside assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 271: Hazard Warning Flashers

    Roadside Emergencies If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 km). To obtain reimbursement information, U.S. Ford vehicle customers call 1-800-241-3673. Customers will be asked to submit their original receipts.
  • Page 272: Jump-Starting The Vehicle

    Ensure that vent caps are tight and level. 3. Turn the heater fan on in both vehicles to protect from any electrical surges. Turn all other accessories off. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 273 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 274 After the disabled vehicle has been started and the jumper cables removed, allow it to idle for several minutes so the engine computer can relearn its idle conditions. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 275: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 276 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 277 California Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act, resort to BBB AUTO LINE is not required by those statutes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 278 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 279 (CANADA ONLY) For vehicles delivered to authorized Canadian dealers. In those cases where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation/arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 280 Telephone: (313) 594-4857 For customers in Guam, the Commonwealth of the Northern Mariana Islands (CNMI), America Samoa, and the U.S. Virgin Islands, please feel free to call our Toll-Free Number: (800) 841-FORD (3673). FAX: (313) 390-0804 Email: expcac@ford.com If your vehicle must be serviced while you are traveling or living in Puerto Rico, contact the nearest authorized dealer.
  • Page 281 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 282: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 283: Fuses

    Natural — Natural Natural Green Green Green Pink Pink — — Orange Green Green — — — — Blue Yellow Yellow — — — Brown — — Natural Black Black 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 284: Fuse Specification Chart

    The high-current fuses are coded as follows: Fuse/Relay Fuse Amp Protected Components Number Rating 40A** Fan relay 2 40A** Fan relay 1 30A** Trailer brake control module 30A** Wipers, Washer pump 50A** Anti-lock brake system pump 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 285 20A** Cargo power point 30A** Front heated/cooled seats 20A** Front heated seats 20A** Rear heated seats 25A** Electronic fan relay 3 — Auxiliary blower relay — Cooling fan #1 relay 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 286 Trailer tow left-hand stop/turn lamps relay — Not used — Wipers relay 30A* Fuel injectors, Fuel pump relay 20A* Left high-intensity discharge headlamps 10A* Alternator sensor 10A* Brake on/off switch 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 287 All-wheel drive module, Positive crackcase ventilation heater — Not used — Not used — Not used — Not used — Not used — Not used — Trailer tow park lamps relay 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 288 Auxiliary blower, Rear defroster, Battery charge relays 30A** Body control module run/start Front passenger window switch — Not used — Not used — A/C clutch relay *Mini Fuses **Cartridge Fuses 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 289 Not used (spare) Battery saver relay (interior demand lamps and seat power) Smart amplifier Not used (spare) 7.5A Power mirror switch, Driver door module, Driver seat module, Keypad Power liftgate 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 290 Not used (spare) Horn relay Steering wheel control module, Instrument cluster Datalink connector, Steering wheel control module Liftgate release Ignition switch, Push button start switch Intelligent access module Not used (spare) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 291 Not used (spare) Climate control module Fog lamps, Fog lamp indicator, Front turn signals #2 30A Circuit Front passenger power window, Rear Breaker power windows Delayed Body control module accessory relay 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 292: Maintenance

    GENERAL INFORMATION Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
  • Page 293: Opening And Closing The Hood

    2. Go to the front of the vehicle and release the auxiliary latch that is located under the front center of the hood. 3. Lift the hood. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 294: Under Hood Overview

    B. Windshield washer fluid reservoir C. Brake fluid reservoir D. Battery E. Power distribution box F. Air filter assembly G. Automatic transmission fluid dipstick H. Engine oil dipstick I. Engine oil filler cap 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 295 D. Power distribution box E. Air filter assembly F. Automatic transmission fluid dipstick (out of view) G. Engine oil dipstick H. Engine oil filler cap I. Windshield washer fluid reservoir 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 296: Engine Oil Dipstick

    3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick and remove it again to check the oil level. If the level is at the MIN mark, add oil immediately. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 297: Engine Coolant Check

    Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
  • Page 298 Motorcraft Premium Cooling System Flush, and refilled with prediluted engine coolant as soon as possible. Water alone (without engine coolant) can cause engine damage from corrosion, overheating or freezing. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 299 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 300 H range. After several minutes, if this does not happen, follow the remaining steps. 3. Turn the engine off and wait for it to cool before checking the coolant level. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 301 Once the engine temperature cools, the engine can be re-started. Take your vehicle to an authorized dealer as soon as possible to minimize engine damage. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 302 5. Re-start the engine and take your vehicle to an authorized dealer. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 303: Automatic Transmission Fluid Check

    6. Install the dipstick making sure it is fully seated in the filler tube by turning it to the locked position. 7. Remove the dipstick and inspect the fluid level. The fluid should be in the designated areas for normal operating temperature. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 304 5. Loosen the clamp holding the air filter assembly to the rubber hose (1). 6. Remove the harness retaining clip by pulling up (3). Do not disconnect the sensor (4). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 305 20 miles (30 km) of driving. The transmission fluid level should be targeted within the cross-hatch area if at normal operating temperature 180°F-200°F (82°C-93°C). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 306 1. Shut the engine off. 2. Loosen the clamp holding the air filter assembly to the rubber hose. 3. Rotate the air filter assembly 90 degrees clockwise without disconnecting the sensor. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 307: Brake Fluid Check

    Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. Note: The front and rear washer systems are supplied from the same reservoir.
  • Page 308: Battery

    For longer, trouble-free operation, keep the top of the battery clean and dry. Also, make certain the battery cables are always tightly fastened to the battery terminals. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 309 Always dispose of automotive batteries in a responsible manner. Follow your local authorized standards for disposal. Call your local authorized recycling center to find out more about recycling automotive batteries. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 310: Checking The Wiper Blades

    Hold it there until the next step. 2. Grab the primary structure of the blade with the other hand close to the arm/blade joint. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 311: Air Filter(S)

    Note: Failure to use the correct air filter element may result in severe engine damage. The customer warranty may be void for any damage to the engine if the correct air filter element is not used. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 312 7. Lower the driver’s side of the cover and slide the three tabs on the cover into the three slots in the housing. 8. Lower the passenger’s side of the cover. Engage the two clamps to secure the cover to the housing. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 313: Adjusting The Headlamps

    If the top edge of the high intensity light zone is not at the horizontal reference line, the headlamp will need to be adjusted. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 314: Changing A Bulb

    • Large water droplets, drip marks or streaks present on the interior of the lens Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 315 The headlamps on your vehicle use a “high intensity discharge” source. These lamps operate at a high voltage. When the bulb is burned out, the bulb and starter capsule assembly must be replaced by your authorized dealer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 316 3. Carefully disconnect the wire harness connector from the bulb by releasing the two snap clips. 4. Rotate the bulb counterclockwise to remove from the fog lamp. Install the new bulb in reverse order. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 317 Replacing license plate lamp bulbs 1. Make sure the headlamp switch is in the off position. 2. Remove the two screws and the license plate lamp assembly from the liftgate. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 318 (optional) Backup lamp License plate lamp C5WL *High-mount brake lamp To replace all instrument panel lights - see your authorized dealer. *To replace these lamps - see your authorized dealer. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 319: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft Bug and Tar Remover (ZC-42)
  • Page 320 Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft Detail Wash. • If tar or grease spots are present, use Motorcraft Bug and Tar Remover. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 321: Waxing

    • Never wash or rinse any ignition coil, spark plug wire or spark plug well, or the area in and around these locations. • Cover the battery, power distribution box, and air filter assembly to prevent water damage when cleaning the engine. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 322: Cleaning The Windows And Wiper Blades

    WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a collision. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 323: Cleaning The Instrument Panel And Instrument Cluster Lens

    • Do not allow air fresheners and hand sanitizers to spill on interior surfaces. If a spill occurs, wipe off immediately. Damage may not be covered by your warranty. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 324: Cleaning Leather Seats

    In order to maintain their shine: • Clean weekly with Motorcraft Wheel and Tire Cleaner. Heavy dirt and brake dust accumulation may require agitation with a sponge. Rinse thoroughly with a strong stream of water. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 325: Vehicle Storage

    • Lubricate all hood, door and trunk lid hinges, and latches with a light grade oil. • Cover interior trim to prevent fading. • Keep all rubber parts free from oil and solvents. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 326 Note: If battery cables are disconnected, it will be necessary to reset memory features. Brakes • Make sure brakes and parking brake are fully released. Tires • Maintain recommended air pressure. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 327 • If the battery was removed, clean the battery cable ends and inspect. Contact your authorized dealer if you have any concerns or issues. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 328: Wheels And Tires

    Note: Your AWD vehicle is not intended for off-road use. This feature gives your vehicle some limited off-road capabilities in which driving surfaces are relatively level, obstruction-free and otherwise similar to 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 329 These differences that make your vehicle so versatile also make it handle differently than an ordinary passenger car. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 330: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 331 Also referred to as DOT code. • Inflation pressure: A measure of the amount of air in a tire. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 332 • Rim: The metal support (wheel) for a tire or a tire and tube assembly upon which the tire beads are seated. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 333 In general, the larger the number, the wider the tire. C. 65: Indicates the aspect ratio which gives the tire’s ratio of height to width. D. R: Indicates a “radial” type tire. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 334 Note: For tires with a maximum speed capability over 149 mph (240 km/h), tire manufacturers sometimes use the letters ZR. For those with a maximum speed capability over 186 mph (299 km/h), tire manufacturers always use the letters ZR. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 335 • Temperature: The temperature grades are A (the highest), B and C, representing the tire’s resistance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 336 D. Maximum Load Single lb (kg) at psi (kPa) cold: Indicates the maximum load and tire pressure when the tire is used as a single; defined as two tires (total) on the rear axle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 337 You will find a Tire Label containing tire inflation pressure by tire size and other important information located on the B-Pillar or the edge of the driver’s door. Refer to the payload description and graphic in the Load Carrying chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 338 You are strongly urged to buy a reliable tire pressure gauge, as automatic service station gauges may be inaccurate. Ford recommends the use of a digital or dial-type tire pressure gauge rather than a stick-type tire pressure gauge.
  • Page 339 Dissimilar spare tire and wheel assembly information section for description): Store and maintain at the higher of the front and rear inflation pressure as shown on the Tire Label. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 340 1/16th of an inch (2 mm). When the tire tread wears down to the same height as these “wear bars”, the tire is worn out and must be replaced. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 341 2000 the numbers go to four digits. For example, 2501 means the 25th week of 2001. The numbers in between are identification codes used for traceability. This information is used to contact customers if a tire defect requires a recall. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 342 B-Pillar or edge of the driver’s door. If this information is not found on these labels then you should contact your authorized dealer as soon as possible. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 343 The tire pressure sensors mounted in the wheels (originally installed on your vehicle) are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system.
  • Page 344 • Front-wheel drive (FWD)/All-wheel drive (AWD) vehicles (front tires at top of diagram) Sometimes irregular tire wear can be corrected by rotating the tires. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 345: Using Snow Chains

    USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 346: Tire Pressure Monitoring System (Tpms)

    TPMS from functioning properly. Always check the TPMS malfunction 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 347 When one of your road tires needs to be replaced with the temporary spare, the TPMS will continue to identify an issue to remind you that the damaged road wheel/tire needs to be repaired and put back on your vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 348 TPMS If the tires are properly inflated malfunction and the spare tire is not in use but the light remains on, contact your authorized dealer as soon as possible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 349 Check air pressure in the road tires. If any tire is under-inflated, carefully drive the vehicle to the nearest location where air can be added to the tires. Inflate all the tires to the recommended inflation pressure. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 350: Changing A Road Wheel

    Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 351 The usage of a full-size dissimilar spare tire/wheel can lead to impairment of the following: • Handling, stability and braking performance • Comfort and noise • Ground clearance and parking at curbs • Winter weather driving capability 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 352 WARNING: Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 353 6. Remove the jack, L-shaped bolt, and the wrench from the felt bag. Fold down the wrench socket to use to loosen the lug nuts and to operate the jack. 7. Block the diagonally opposite wheel. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 354 Reinstall the lug nuts until the wheel is snug against the hub. Do not fully tighten the lug nuts until the wheel has been lowered. 13. Lower the wheel by turning the jack handle counterclockwise. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 355 2. Securely close the wrench compartment and the jack bag using the Velcro straps. 3. Place the jack kit on the angled bracket in the spare tire tub, using the locating tabs to position the jack correctly. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 356 If you are stowing the temporary spare tire, place the tire over the jack and secure it with the large wing nut. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 357: Technical Specifications

    N•m ⁄ x 20 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. Note: Inspect the wheel pilot hole and mounting surface prior to installation. Remove any visible corrosion or loose particles.
  • Page 358: Capacities And Specifications

    Firing order 1–4–2–5–3–6 1–4–2–5–3–6 0.049-0.053 inch 0.033–0.037 inch Spark plug gap (1.25-1.35 mm) (.84– .94 mm) Ignition system Coil on plug Coil on plug Compression 10.8:1 10.0:1 ratio Engine Drivebelt Routing 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 359: Maintenance Product Specifications And Capacities

    Capacities and Specifications 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 360 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 361 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 362 Capacities and Specifications 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 363: Part Numbers

    Refer to scheduled maintenance information for the appropriate intervals for changing the spark plugs. Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 364: Vehicle Identification Number

    Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E. Check digit F. Model year G. Assembly plant H. Production sequence number 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 365: Vehicle Certification Label

    You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code 6-speed automatic transmission (6F50) 6-speed automatic transmission (6F55) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 366: Accessories

    Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.
  • Page 367 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
  • Page 368: Ford Extended Service Plan

    BaseCare – Covers 84 components. PowertrainCare – Covers 29 critical components. Ford ESP is honored by all Ford and Lincoln Dealers in the U.S. and Canada It’s the only extended service plan authorized and backed by Ford Motor Company. That means you get: •...
  • Page 369 To learn more, call our Ford ESP specialists at 800–367–3377, and don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. Your pre-approved with no credit checks, no hassels!
  • Page 370 Ford ESP coverage. This information is subject to change. For more information, visit your local Ford of Canada dealer or www.ford.ca to find the Ford Extended Service Plan that is right for you. 2013 Flex (471) Owners Guide gf, 2nd Printing...
  • Page 371: Scheduled Maintenance

    Motor Company’s specifications. Parts installed at your dealership carry a nationwide, 12 month/12000 mile (20000 kilometer) parts and labor limited warranty. If you do not use Ford authorized parts, they may not meet Ford specifications and, depending on the part, it could affect emissions compliance.
  • Page 372 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
  • Page 373 Scheduled Maintenance Additives and Chemicals Ford Motor Company recommended additives and chemicals are listed in this book and in the Workshop Manual. Additional chemicals or additives not approved by Ford Motor Company and are not recommended as part of normal maintenance. Please consult your Warranty Manual for complete warranty information.
  • Page 374 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 375 Scheduled Maintenance 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 376: Normal Scheduled Maintenance And Log

    – Moderate to heavy load/towing 5000-7499 – Mountainous or off-road conditions (8000-11999) – Extended idling – Extended hot or cold operation Extreme 3000-4999 – Maximum load/towing (4000-7999) – Extreme hot or cold operation 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 377 Do not exceed one year or 10000 miles (16000 kilometers) between service intervals. Reset your Intelligent Oil-Life Monitor after each engine oil and filter change; refer to the Instrument Cluster chapter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 378 Initial replacement at six years or 100000 miles (160000 kilometers), then every three years or 50000 miles (80000 kilometers). Perform a follow-up inspection at 120000 miles (192000 kilometers). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 379 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 380 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 381 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 382 Inspect and lubricate U-joints. service as required See axle maintenance items under Exceptions. Every 30000 miles Change automatic transmission fluid (except (48000 km) Focus). Every 60000 miles Change manual transmission fluid. (96000 km) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 383 (80000 km) Reset your Intelligent Oil-Life Monitor after each engine oil and filter change; refer to the Instrument Cluster chapter. Exclusive Use of E85 (Flex Fuel Vehicles only) Every oil change If ran exclusively on E85, fill the fuel tank full with regular unleaded fuel.
  • Page 384 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 385 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 386 Normal vehicle axle maintenance: Rear axles and power take-off (PTO) units with synthetic fluid and light-duty trucks equipped with Ford-design axles are lubricated for life; do not check or change fluid unless a leak is suspected, service is required or the assembly has been submerged in water.
  • Page 387 ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 388: Sync

    • Access phonebook contacts and music via voice commands • Stream music from your connected phone • Text message • Use the advanced voice recognition system • USB device charging (if your device supports this) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 389 Safety Information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 390 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will not access the system data for any purpose other than as described...
  • Page 391 The default setting is to a higher level of interaction in order to help you learn to use the system. You can change these settings at any time. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 392 • After pressing the voice icon, wait until after the tone sounds and “Listening” appears before saying a command. Any command spoken prior to this does not register with the system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 393: Pairing Your Phone For The First Time

    4. Put your phone into Bluetooth discovery mode. Refer to your phone’s user guide if necessary. 5. When prompted on your phone’s display, enter the six-digit PIN provided by SYNC in the radio display. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 394 “Call <name> on mobile OR cell” “Call <name> on other” “Phone book <name> at home” “Phone book <name> on mobile OR cell” “Call history outgoing” “Phone book <name> on Other” “Call history missed” “Menu” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 395 “(Phone) settings (set) ringer off” “Battery” “Phone name” “Signal” “Text message inbox” Words in ( ) are optional and do not have to be spoken for the system to understand the command. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 396 When receiving a call, you can: • Answer the call by pressing the phone button. • Reject the call by pressing and holding the phone button. • Ignore the call by doing nothing. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 397 Access your phonebook contacts. Phonebook 1. Press OK to select, then scroll through your phonebook contacts. 2. Press OK again when the desired selection appears in the display. 3. Press the phone button. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 398 Note: The system attempts to automatically re-download your phone book and call history each time your phone connects to SYNC (if the auto download feature is on and your Bluetooth-enabled cellular phone supports this feature). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 399 Exit the phone menu by pressing OK. Exit Phone Menu This is a phone-dependent feature. This is a phone-dependent and speed-dependent feature. If equipped, U.S. only. If equipped, U.S. and Canada only. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 400 Download Unread Msgs allows you to download your unread messages (only) to SYNC. To download the messages, press OK to select. The display indicates your messages are being downloaded. When complete, SYNC takes you to your inbox. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 401 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Be there in 10 minutes...
  • Page 402 Message Notification Have the option of hearing an audible tone to notify you when a text message arrives. 1. Press OK to select and scroll between Message Notification On or Message Notification Off. 2. Press OK to select. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 403 Note: Downloading times are phone- and quantity-dependent. Note: When auto download is on, any changes, additions or deletions saved since your last download are deleted. Exit the current menu. Return 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 404 5. Depending on the functionality of your phone, you may be asked additional questions (i.e. if you would like to download your phonebook). Scroll and use OK to select your responses. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 405 Delete all previously paired phones (and all Delete All Devices information originally saved with those phones). Press OK to select. Exit the current menu. Return This is a speed-dependent feature. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 406 (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 407: 911 Assist

    WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 408 4. Scroll to select between On and Off selections. 5. Press OK when the desired option appears in the radio display. Set On or Set Off appears in the display as confirmation. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 409 Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 410: Vehicle Health Report

    200 miles. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com. After registering you can request a Vehicle Health Report (inside your vehicle). Return to your account at 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 411 Run Report Press OK for SYNC to run a health report of your vehicle’s diagnostic systems and send the results to Ford where it is combined with scheduled maintenance information, open recalls and other field service actions and un-serviced vehicle inspection items from your authorized dealer.
  • Page 412 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 413 Operator Assist is a feature of your SYNC Services subscription. For more information on Operator Assist visit www.SYNCMyRide.com/support. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 414 SYNC TDI Services) to interrupt a voice prompt or an audio clip (such as a sports report), wait for the listening tone, and say your voice command. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 415 1. Plug the device into the vehicle’s USB port. 2. Press AUX and then MENU to enter the Media Menu. 3. Scroll until Select Source appears and press OK. 4. Scroll to select USB and press OK. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 416 “Autoplay off” “Autoplay on” “(Phone) (Media) (Bluetooth) Connections” “Pause” “Play” “Play album <name>” “Play all” “Play artist <name>” “Play genre <name>” “Play next folder” “Play next track” “Play playlist <name>” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 417 Voice commands which are only available in folder mode. For more information, refer to Exploring the USB device later in this chapter. Voice commands which are not available until indexing is complete. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 418 “refine album” and choose a specific album from the list to view. If you then select Play, the system only plays music from that specific album. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 419 You can also choose to Explore USB to view the supported digital music files on your playing device. Refer to Play Menu later in this section for more information. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 420 Note: If you have already connected a device to the USB port, you cannot access the line in feature. Some digital media players require both USB and line in ports to stream data and music separately. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 421 Advanced menu listings (prompts, languages, defaults, master reset, install application and system information). Note: Refer to System Settings for more information. Press OK to exit the media menu. Exit Media Menu 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 422 1. Press OK to select. You can select to play All Artists or any indexed artist. 2. Scroll until the desired artist is chosen and press OK. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 423 If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select. Then scroll to select the desired track and press OK. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 424 The Bluetooth Devices menu allows you to add, connect and delete a device as turn the Bluetooth feature on and off. Your Advanced menu allows you to access and set prompts, languages, defaults and perform a master reset. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 425 Press OK and scroll to select the device. Press OK to confirm. Delete all previously paired devices. Delete All Devices Press OK to select. Exit the current menu. Return This is a speed-dependent feature 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 426 (phonebook, call history, text messages and paired devices). 1. Press OK to select and then press OK again when Restore Defaults? appears in the display. 2. Press OK to confirm. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 427 During a call, I Possible phone Try turning off the device, can hear the malfunction. resetting the device, removing other person but the device’s battery, then trying they cannot hear again. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 428 SYNC is empty or stored on your SIM card, try is missing moving them to the device contacts. memory. • Remove any pictures or special ring tones associated with the missing contact. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 429 • Try turning off the device, SYNC. feature, OR • Possible phone resetting the device or removing malfunction. the device’s battery, then trying again. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 430 USB settings from or genre mass storage to MTP class. information, OR The file may be corrupted, OR The song may have copyright protection which does not allow it to play. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 431 ID blocker active. phone as the system recognizes you by your phone number. • Make sure the currently connected phone is the same one that is registered on your SyncMyRide account. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 432 CAPS, you have to spell them. LOLA requires you to say, “ Play L-O-L-A” • Do not use special characters in the title as the system does not recognize them. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 433 • If contacts are saved in CAPS, Your phonebook contacts may be you have to spell them. JAKE saved in CAPS. requires you to say, “ Call J-A-K-E.” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 434: Myford Touch

    INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 435 • SD Card • A/V In CLIMATE Press to select any of the following: • Driver Settings • Recirculated Air • Auto • Dual • Passenger Settings • A/C • Defrost 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 436 Balance and Fade, THX Deep Note Demo (if equipped), DSP (if equipped), Occupancy Mode (if equipped), and Speed Compensated Volume settings. • Hazard flasher: Press the button to turn the hazard flashers on or off. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 437 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 438 Editing the list of wireless networks Videos/Photos/Graphics Playing video Editing photos Editing the screen’s wallpaper or adding new wallpaper Text Messages Composing text messages Viewing received text messages Editing preset text messages 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 439: Privacy Information

    Master Reset to erase all information stored in SYNC . SYNC data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada will not access SYNC data for any purpose other than as described...
  • Page 440: Infotainment Display

    • In climate mode, the driver side temperature can bet set as well as fan speed. Use the OK and arrow buttons on the right side of your steering wheel to scroll through the available modes: Entertainment 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 441: Voice Recognition

    When using voice commands, words and icons may also appear in the lower left status bar indicating the status of the voice session (i.e., listening, success, failed, paused or try again). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 442 • Press the voice icon; after the tone, speak your command clearly: Voice command list “Audio list of commands” “Bluetooth audio list of commands” “Browse list of commands” “CD list of commands” “Climate control list of commands” “List of commands” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 443 If turned off, the system simply makes a best guess as to what you requested and you may still occasionally be asked to confirm settings. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 444 From the Navigation home screen, you can choose from the following: • My Home • Favorites • Previous Destinations • Point of Interest (POI) • Emergency • Street Address • Intersection • Cancel Route 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 445 If you choose Points of Interest from the navigation screen, you can choose from the following: • Search Area • Search By Name • Fuel Station • ATM • All Restaurants • Accommodations • Parking 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 446 “Line 2”. If a command is not understood or there are multiple options, the system returns a list for you to choose from. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 447: Listening To Music

    If equipped with SIRIUS satellite radio. For a complete list of “Browse” voice commands, refer to USB and SD card voice commands and Bluetooth audio voice commands in the following sections. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 448 (where available), providing free, crystal clear sound. Refer to HD Radio information later in this chapter. Scan Go to the next strong AM or FM radio station. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 449 , the tags appear to remind you of the songs you’d like to download. Refer to HD Radio information later in this chapter. Enter the desired station number when Direct Tune prompted. Press Enter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 450 The system allows you to tag up to approximately 100 songs. For a list of devices that support tagging, refer to www.SYNCMyRide.com or www.syncmaroute.ca. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 451 As with any saved radio station, you cannot access the saved station if your vehicle is outside the station’s reception area. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 452 HD Radio technology. Every station is independently owned and operated. These stations are responsible for ensuring all audio streams and data fields are accurate. See the following chart for potential station issues. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 453 HD Radio™ Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio™ and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 454 “FM autoset preset <#>” “<530–1710>” “FM preset <#>” “AM” “FM1” “AM <530–1710>” “FM 1 preset <#>” “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” “HD <#>” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 455 3. Press play or pause to play or pause the audio. 4. Press Replay again to return to live audio if you had been using the replay feature to replay audio. Scan Hear a brief sampling of channels. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 456 Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when communicating with SIRIUS about your account.
  • Page 457 “Tune to the <team city> <team name> game” “Tune to the <team name> game” “Help” “TUNE” “<0–233>” “<Channel name>” “Preset <#>” “SAT” “SAT 1” “SAT 1 preset <#>” “SAT 2” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 458 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 459 SIRIUS tower to the you move into an open vehicle antenna. area, the signal should return. Updating Update of channel None. The process programming in may take up to three progress. minutes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 460 Volume settings. Compression: Turn the compression feature on and off. Browse Look through all available audio sources. You can also advance and reverse the current track or current folder (if applicable). 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 461 To access and play music from your SD card slot, press the lower left corner of the touchscreen. SD logo is a trademark of SD-3C, LLC. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 462 Play music on the selected album or folder in random order. Similar Music Choose music similar to that which is currently playing. More Info Displays information such as current track, artist name. album and genre. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 463 “USB” or “SD card”, then any of the commands in the following chart. “USB” or “SD CARD” “Browse” “Play podcast episode <name>” “Next” “Play similar music” “Pause” “Play song <name>” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 464 “All composers” “Composer <name>” “All folders” “Folder <name>” “All genres” “Genre <name>” “All movies” “Playlist <name>” “All music videos” “Podcast <name>” “All playlists” “TV show <name>” “All podcasts” “Video <name>” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 465 “Browse genre “Play podcast episode <name>” <name>” “Browse all ”Browse playlist “Play similar music” audiobooks” <name>” “Browse all authors” ”Browse podcast “Play song <name>” <name>” “Browse all “Next” “Previous” composers” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 466 2. Attach one end of the audio extension cable to the headphone output of your player and the other end into the adaptor in one of the two left A/V input jacks (white or red) inside the center console. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 467 • The portable music player must be controlled in the same manner when it is used with headphones as the AIJ does not provide control (play, pause, etc.) over the attached portable music player. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 468: Phone Features

    Pairing Your Phone for the First Time WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 469 Reject the call by pressing Reject on the touchscreen or by pressing and holding the phone button on your steering wheel controls. Ignore the call by doing nothing. SYNC logs it as a missed call. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 470 Favorites or Quick Dial. This is a phone-dependent feature. If your phone does not support downloading call history using Bluetooth, SYNC keeps track of calls made with the SYNC system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 471 4. You can select from the following options: • Send which sends the message as it is. • Edit Text which allows you to customize the pre-defined message or create a message on your own 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 472 You can press: • View to view the text message. • Listen for SYNC to read the message to you. • Dial to call the contact. • Ignore to exit the screen. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 473 Be alerted to when your phone is in roaming Roaming Warning mode. If compatible. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 474: Information Menu

    “Reply to text messages” “Help” INFORMATION Under the Information menu, you can access features such as: • SYNC Services • SIRIUS Travel Link™ • Alerts • Calendar • SYNC Applications 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 475 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 476 SYNC Services subscription. For more information on Operator Assist visit www.SYNCMyRide.com/support. 2. Follow the voice prompts to select your Destination. After the route download is complete, the phone call is automatically ended. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 477 Bluetooth-enabled cellular phone number, not your VIN (Vehicle Identification Number). You can pair and connect your phone to any vehicle equipped with Traffic, Directions and Information and continue enjoying your personalized services. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 478 SIRIUS Travel Link. Note: Neither SIRIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles. 2013 Flex (471)
  • Page 479 You can also save up to 10 favorite teams for easier access. The score automatically refreshes when a game is in progress. Ski Conditions View ski conditions for a specific area. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 480 “MLS headlines” “NFL headlines” “Baseball schedule” “MLS schedule” “NFL schedule” “Baseball scores” “MLS scores” “NFL scores” “College basketball “Motor sports” “NHL headlines” headlines” “College basketball “Motor sports order” “NHL schedule” schedule” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 481 WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 482 You can also access 911 Assist by: • Pressing the Menu icon > Settings > Phone > 911 Assist, or • Pressing the Menu icon > Help > 911 Assist. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 483 • Your cellular phone or 911 Assist hardware was damaged in a crash. • The vehicle’s battery or SYNC system has no power. • The phone(s) paired and connected to the system was thrown from the vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 484 You can also choose for SYNC to automatically remind you to run reports at specific mileage intervals. Cellular phone airtime usage may apply when reporting. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 485: Menu Features

    Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 486 • Compatible file formats are as follows: .jpg, .gif, .png, .bmp • Each file must be 1.5 MB or less. • Recommended dimensions: 800 x 384 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 487 Press the ? for more information on these selections. When done making your selections, press Run Vehicle Health Report Now if you want your report. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 488: Settings

    Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit. System Prompt Adjust the volume of voice prompts from the Volume system. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 489 Candidate lists are possible results from your Lists voice commands. If these are turned off, the system simply makes a best guess at your request. Voice Control Volume Allows you to adjust the voice volume level. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 490 Cover Art Priority With this feature on, cover art is pulled from the Gracenote Database for your music files. This overrides any art from your device. This feature defaults to Media Player. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 491 Have the system display where there may be reduced visibility. Have the system turn on your radio for traffic announcements. Avoid Areas Enter specific areas that would like to avoid on planned navigation routes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 492 Access features such as automatic phonebook download, re-download your phonebook, add contacts from your phone as well as delete or upload your phonebook. Roaming Warning Have the system alert you when in Roaming mode. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 493 Press ? for more information. Gateway (Access Point) Settings View and change settings for using SYNC as the internet gateway. Gateway (Access Point) Device List View who has connected to your wi-fi connection recently. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 494 Order and have the system either always attempt to connecting using a USB mobile broadband or using wi-fi. The Wi-Fi CERTIFIED Logo is a certification mark of the Wi-Fi Alliance. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 495 To access Help using the voice commands, press the voice button, then, after the tone, say “Help”. The system provides voice commands that can be used in the current mode. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 496: Climate Features

    A/C operation. MAX A/C: • Distributes air through instrument panel vents. • Is more economical and efficient than normal A/C mode. • May help reduce odors from entering the vehicle. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 497 • Touch the heated steering wheel icon (if equipped) to warm the steering wheel. Note: If your vehicle is equipped with a wood-trimmed steering wheel, it does not heat between the 10 o’clock and 2 o’clock positions. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 498 “Temperature <15.5–29.5> degrees” “Floor on” “Temperature <60–85> degrees” “Max A/C off” “Temperature decrease” “Max A/C on” “Temperature high” “My temp” “Temperature increase” “Off” “Temperature low” “On” “Windshield floor on” “Help” 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 499: Navigation System

    Choose any of the following: Destination selections My Home Street Address Favorites Intersection Previous Destinations City Center Point of Interest Emergency Edit Route Cancel Route Previous Starting Point Freeway Entrance/Exit Latitude/Longitude 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 500 Your system offers a variety if POI (Points of Interest) categories. Main categories Food/Drink & Dining Automotive Travel & Transportation Shopping Financial Entertainment & Arts Emergency Recreation & Sports Community Government Health & Medicine Domestic Services 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 501 Press More Information for a longer review, a list of services and facilities, the average room or meal price as well as the website. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 502 When you are viewing additional information for hotels, cityseekr will also tell you if the hotel has certain services and facilities using icons: Hotel services and facilities Restaurant 24 Hr Room Service Business Center Fitness Center 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 503 POI icons display on the map when you get close to your destination. (This may not be very useful in dense areas, and may clutter the map if other POIs are also set for display.) 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 504 To delete a selection, choose the listing on the screen; when the screen changes to Avoid Areas Edit, press Delete at the bottom right of the screen. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 505 Re-centering the map can be done by pressing this icon whenever you scroll the map away from your vehicle’s current location. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 506 No GPS symbol indicates that insufficient GPS satellite signals are available for accurate map positioning. This icon may be intermittently displayed under normal operation in an area with poor GPS access. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 507 Navteq by going to http://mapreporter.navteq.com. Navteq evaluates all reported map errors and responds with the result of their investigation by e-mail. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 508 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
  • Page 509 “Destination street address”, the system asks you to say the full address. The system displays an example on-screen. You can then speak the address naturally, such as “One two three four Main Street, Anytown”. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 510: Appendices

    SYNC End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” or electronic documentation (“MS SOFTWARE”) are protected by international...
  • Page 511 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 512 SOFTWARE after the date you obtain your initial copy of the SOFTWARE (“Supplemental Components”). If FORD MOTOR COMPANY or third party software and services suppliers provide or make available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply.
  • Page 513 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 514 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 515 End user notice Microsoft Windows Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 516 Maps used by this system may be inaccurate because of changes in roads, traffic controls or driving conditions. Always use good judgment and common sense when following the suggested routes. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 517 You agree to indemnify and hold TeleNav harmless against all claims resulting from any dangerous or otherwise inappropriate use of the TeleNav Software in any moving vehicle, including as a result of your failure to comply with the directions above. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 518 TeleNav, its licensors and suppliers, or agents or employees of any of the foregoing, be liable for any decision made or action taken by you or anyone else in reliance on the information provided by the TeleNav 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 519 THE TELENAV SOFTWARE. SOME STATES AND/OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 520 Agreement are intended to, or shall be, granted or conferred by implication, statute, inducement, estoppel or otherwise, and TeleNav and its suppliers and licensors hereby reserve all of their respective rights other than the licenses explicitly granted in this Agreement. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 521 Data, you must contact your retailer or NAVTEQ North America, LLC (“NT”) within thirty (30) days of purchase for a refund of your purchase price. To contact NT, please visit www.navteq.com. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 522 (e.g., the CD-ROM or DVD you purchased), all original packaging, all Manuals and other documentation. Specifically, Multi-disc sets may only be transferred or sold as a complete set as provided to you and not as a subset thereof. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 523 ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA; OR FOR ANY LOSS OF PROFIT, REVENUE, CONTRACTS OR SAVINGS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 524 Data is a “commercial item” as that term is defined at 48 C.F.R. (“FAR”) 2.101, is licensed in accordance with this End User License Agreement, and each copy of Data delivered or otherwise 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 525 The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 526 NEITHER GRACENOTE MAKES ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY OF ANY GRACENOTE DATA FROM THE GRACENOTE SERVERS OR GRACENOTE CONTENT. GRACENOTE COLLECTIVELY AND SEPARATELY RESERVE THE RIGHT TO DELETE DATA AND/OR 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 527 Industry Canada technical specifications were met. The antenna used for this transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 528: Index

    ......49, 54 maintenance-free ....308 Air cleaner filter ..311–312, 363 replacement, specifications ...363 servicing ........308 Air conditioning ......143 manual heating and air Blind Spot Information conditioning system ....143 System ........236 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 529 Child safety seats - need .........275 booster seats .......21 Ordering additional owner’s Cleaning the touchscreen ..437 literature .........281 Utilizing the Cleaning your vehicle ....319 Mediation/Arbitration engine compartment ....321 Program ........279 instrument panel ....323 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 530 ....308 outside temperature lubrication specifications ..359 indicator ........113 refill capacities ......359 to empty indicator ....113 service points ......295 trip distance ......113 trip/reset button .....113 Engine block heater ....188 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 531 Index Fuel - flex fuel vehicle Inspection/maintenance (I/M) testing ........198 (FFV) .........190 Instrument panel Fuses ........283–284 cleaning ........323 cluster ........104 Intelligent Access Key ....60 Gas cap (see Fuel cap) ....194 Gauges .......103–104 Jack ..........350 odometer .........113 positioning .......350 trip odometer ......113 storage ........350...
  • Page 532 Point of Interest (POI) .....500 MyKey ..........66 Power distribution box (see Fuses) .......284 Power door locks ......70 Navigation features ....499 Power liftgate ......75 Navigation voice commands ..508 Power mirrors ......98 Notifications ......481 Powerpoint ........179 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 533 ...70 child safety seats ....18, 22 replacing the batteries .....61 climate control ......164 Reverse sensing system ...217 easy access/easyout feature ..161 Roadside assistance ....270 front seats ....157–158, 163 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 534 ....333 Stability system ......215 snow tires and chains ....345 Starting your vehicle ....187 spare tire .........350 jump starting ......272 terminology ......331 push button start system ..185 tire grades .......331 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)
  • Page 535 .....91 Turn signal ........95 Windshield washer fluid and wipers ..........90 checking and adding fluid ..307 replacing wiper blades ...310 USB port ......139, 461 Wrecker towing ......263 Using privacy mode ....397 2013 Flex (471) Owners Guide gf, 2nd Printing USA (fus)

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