Intercom; Place A Dedicated Intercom Call; Place A Dialable Intercom Call; Receive An Intercom Call - Cisco 8961 User Manual

Intercom

Intercom allows you to place and receive one-way calls using a dedicated or dialable intercom line.
When you place an intercom call, the recipient's phone auto-answers with mute activated (whisper
mode) and broadcasts your message through the recipient's speakerphone, or through the headset or
handset, if one of these devices is active.
After receiving the intercom call, the recipient can initiate two-way audio (connected mode) to allow
for further conversation.

Place a Dedicated Intercom Call

1. Press the Intercom button.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an
active call, that call is placed on hold.
2. Listen for the intercom alert tone, then begin speaking.
3. Press the Intercom button to end the call.

Place a Dialable Intercom Call

1. Press the Intercom button.
2. Enter the intercom code.
Your phone enters whisper mode until the recipient accepts the intercom call. If you are on an
active call, that call is placed on hold.
3. Listen for the intercom alert tone, then begin speaking.
4. Press the Intercom button to end the call.

Receive an Intercom Call

1. You will receive a message on your phone screen and an audible alert, and your phone answers
the intercom call with mute activated. You can handle the intercom call in one of these ways:
Listen to the intercom caller in whisper mode. (Any current call activity you are already
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engaged in continues simultaneously.) In whisper mode, the intercom caller cannot hear you.
Press the active Intercom button to switch to connected mode. In connected mode, you can
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speak to the intercom caller.
2. Press the Intercom button to end the call.
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