Grandstream Networks GXP1405 User Manual

Grandstream Networks GXP1405 User Manual

Small-medium business ip phone
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Grandstream Networks, Inc.
GXP1400/1405 Small-Medium Business IP Phone
Grandstream Networks, Inc.
GXP1400/1405 User Manual
Page 1 of 1
Firmware version 1.0.1.83
Last Updated: 08/2011

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Summary of Contents for Grandstream Networks GXP1405

  • Page 1 Grandstream Networks, Inc. GXP1400/1405 Small-Medium Business IP Phone Grandstream Networks, Inc. GXP1400/1405 User Manual Page 1 of 1 Firmware version 1.0.1.83 Last Updated: 08/2011...
  • Page 2: Table Of Contents

    Table 10: GXP1400/1405 Call Features ... 14 Table 11: Key Pad Configuration Menu ... 16 Table 12: Keypad GUI Flow ... 17 Table 13: Device Configuration - Status ... 20 Grandstream Networks, Inc. TABLE OF CONTENTS GXP1400/1405 USER MANUAL ... 12 ...
  • Page 3 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GUI INTERFACE EXAMPLES GXP1400/1405 USER MANUAL GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 4: Gxp1400/1405 User Manual

    GXP1400/1405 is a next generation small-to-medium business IP phone that features 2 lines with 1 SIP account, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with integrated PoE (GXP1405 only), and 3-way conference. The GXP1400/1405 delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable...
  • Page 5: Installation

    The connectors of the GXP1400/1405 are located on the bottom of the device. Table 2: GXP1400/1405 Connectors 10/100Mbps RJ-45 ports for PC (downlink) connection 10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1405 only) Power Jack 5V DC power port; UL Certified...
  • Page 6: Product Overview

    Superb Audio Quality Advanced Digital Signal Processing (DSP), Silence Suppression, VAD, CNG, AGC Network Interfaces 10/100 Mbps Ethernet port, integrated PoE (GXP1405 only) Feature Rich Traditional voice features including caller ID, call waiting, hold, transfer, forward, block, auto-dial, off-hook dial...
  • Page 7: Table 6: Gxp1400/1405 Technical Specifications

    Power Adaptor Output: +5VDC, 800mA, 4.0 W, UL certified Dimension 186mm (W) x 210mm (L) x 81mm (D) Unit weight: 0.7KG Weight Package weight: 1.1KG (GXP1400), 1.0KG (GXP1405) Temperature 32 -104 Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Class B...
  • Page 8 Fail Over, Support customizable idle screen via downloading XML by HTTP/TFTP Security User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 7 of 36 Last Updated: 08/2011...
  • Page 9: Using The Gxp1400/1405

    OFF - handset on-hook Speaker Phone Status Icon: OFF - speakerphone off Headset Status Icon: OFF - headset off Grandstream Networks, Inc. phone This option shows unanswered calls to this phone. Press this button to toggle between idle screen, weather and IP Address.
  • Page 10: Making Phone Calls

    The GXP1400/1405 allows you to make phone calls via handset, headset or speakerphone. During the active calls the user can switch between the handset, headset and the speakerphone by pressing the corresponding keys on the phone. Grandstream Networks, Inc. ON - “Do Not Disturb” enabled GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 11 SPEAKER button or press HEADSET button or press an available LINE key to activate speakerphone • Press OK and the screen will display “LINEx: PAGE” Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 10 of 36 Last Updated: 08/2011...
  • Page 12 If you have a SIP Server configured, a Direct IP-IP still works. If you are using STUN, the Direct IP-IP call will also use STUN. Configure the “Use Random Port” to “No” when completing Direct IP calls. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 13: Answering Phone Calls

    GXP1400/1405 supports both Blind and Attended transfer. Also, users could make auto-attended transfer when this feature is enabled from web GUI. 1. Blind Transfer: Press “TRANSFER” button, then dial the number and press the # button to complete transfer of active call. Grandstream Networks, Inc. HONE GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 14 To resume the conference, press the ReConf softkey To split the conference and resume the call with each party, press the corresponding line key 3. End Conference: Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 13 of 36...
  • Page 15: Call Features

    EATURES The GXP1400/1405 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer/park/hold as well as intercom/paging. Table 10: GXP1400/1405 Call Features Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 14 of 36 Last Updated: 08/2011...
  • Page 16: Customized Lcd Screen & Xml

    USTOMIZED CREEN GXP1400/1405 IP phone support both simple and advanced XML applications: 1) XML Custom Screen and 2) XML Downloadable Phonebook. For more information on how to create a downloadable XML phonebook, creating a custom idle screen and/or reprogramming the soft-keys on GXP1400/1405, please visit our website at http://www.grandstream.com/support.
  • Page 17: Configuration Guide

    • • • • • • Grandstream Networks, Inc. Do NOT Disturb DND (Do Not Disturb) function could be turned on or off in the “Do Not Disturb” menu. Ring Tone Choose different ring tones in the “Ring Tone” menu.
  • Page 18: Table 12: Keypad Gui Flow

    Exit Exit from this menu. Table 12: Keypad GUI Flow Grandstream Networks, Inc. Dutch which are built in the phone. Users could select Automatic for local language based on IP location if available. Also, the phone will download secondary language if available.
  • Page 19 LDAP Directory Instant Message Direct IP Call Preference Config Factory Functions Network Call Features Reboot Exit Grandstream Networks, Inc. Call History Answered Calls Dialed Calls Missed Calls Transferred Calls Forwarded Calls Clear All Back Phone Book New Entry Download Phonebook XML...
  • Page 20: Configuration Via Web Browser

    ROWSER The GXP1400/1405 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu...
  • Page 21: Table 13: Device Configuration - Status

    2. PPPoE mode: To use the PPPoE feature, set the PPPoE account settings 3. Static IP mode: Configure all of the following fields: IP address, Subnet Grandstream Networks, Inc. DHCP server it discovers on its LAN. The DHCP option is reserved for NAT router mode.
  • Page 22 LCD time display in 12 hour or 24 hour format. Disable in-call DTMF Default is “No”. This field is used to hide the keypad input during a call. display Grandstream Networks, Inc. Identity MD5 Password City Code – Automatic or enter city code (default is Automatic) Update Interval –...
  • Page 23 LAN environment if using TFTP to upgrade. Please DO NOT interrupt the upgrade process (especially the power supply) as this will damage the device. Grandstream Networks, Inc. Toggle to Headset when using Speaker/Handset Dial, pick up call or hang up call using Headset...
  • Page 24 Enable periodic inform. Default is “No”. Periodic Inform Interval When enabling periodic inform, set up the periodic inform interval. Connection Request Enter the connection request username. Username Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 23 of 36 Last Updated: 08/2011...
  • Page 25 To configure a User ID/extension to dial automatically when the phone is taken offhook. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 24 of 36 Last Updated: 08/2011...
  • Page 26 System ring tone. Default is North American standard. Adjust system ring tone frequencies and cadences based on local telecom standard. Grandstream Networks, Inc. product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level)
  • Page 27 Do not escape “#” as Default is “No”. By default, # will be replaced as %23 in SIP URI. %23 in SIP URI Grandstream Networks, Inc. Unrestricted Basic Settings Only: CONFIG option will not display in keypad MENU Constraint Mode:...
  • Page 28 SIP service subscriber’s account password for GXP1400/1405 to register to (SIP) servers of ITSP. Name SIP service subscriber’s name that is used for Caller ID display. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 27 of 36 Last Updated: 08/2011...
  • Page 29 The SIP Extension notifies the SIP server that it is behind a NAT/firewall. Route Validate Incoming This configuration selects whether or not the incoming messages should be Messages validated. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 28 of 36 Last Updated: 08/2011...
  • Page 30 Sends DTMF using RFC2833. The default is 101. Early Dial Default is “No”. Use only if proxy supports 484 responses. Dial Plan Prefix Sets the prefix added to each dialed number. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83 Page 29 of 36 Last Updated: 08/2011...
  • Page 31 Account 1. Call Log User can choose to disable Call Log and what kind of calls to log. Grandstream Networks, Inc. <2=011> - replace digit 2 with 011 when dialing GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 32 Set to Intercom/Paging mode, it will answer the call based on the SIP info header from the server. Grandstream Networks, Inc. One (1) System Ring Tone: when selected, all calls will ring with system ring tone.
  • Page 33 We recommend using the default settings provided. We do not recommend adjusting these parameters if you are an average user. Incorrect settings will affect the voice quality. Grandstream Networks, Inc. “Yes”, then for Attended Transfer, the “Refer-To” header GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 34: Saving The Configuration Changes

    After the user makes a change to the configuration, press the “Update” button in the Configuration Menu. The web browser will then display a message window to confirm saved changes. We recommend rebooting or powering cycle the IP phone after saving changes. EBOOTING THE...
  • Page 35: Software Upgrade & Customization

    HTTP server IP address: http://www.grandstream.com/support/firmware. Alternatively, download and install a free TFTP or HTTP server to the LAN to perform firmware upgrades. A free Windows version TFTP server is available: http://support.solarwinds.net/updates/New-customerFree.cfm. Grandstream Networks, Inc. page. TFTP/HTTP GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 36: Configuration File Download

    60 minutes) to have the devices periodically check for upgrades at pre- scheduled time intervals. By defining different intervals in P193 for different devices, a Server Provider can manage and reduce the Firmware or Provisioning Server load at any given time. Grandstream Networks, Inc. http://httpd.apache.org/ GXP1400/1405 User Manual Firmware version: 1.0.1.83...
  • Page 37: Restore Factory Default Setting

    Step 3: Press the “OK” button to move the cursor to “OK”. Press “OK” button again to confirm. If the MAC address is correct, the phone will reboot. Otherwise, it will exit to previous keypad menu interface. Grandstream Networks, Inc. GXP1400/1405 User Manual Firmware version: 1.0.1.83...

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