Grandstream Networks GXP1100/1105 User Manual

Grandstream Networks GXP1100/1105 User Manual

Small business ip phone

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Grandstream Networks, Inc.
GXP1100/1105 Small Business IP Phone

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Summary of Contents for Grandstream Networks GXP1100/1105

  • Page 1 Grandstream Networks, Inc. GXP1100/1105 Small Business IP Phone...
  • Page 2: Table Of Contents

    Table 1: Equipment Packaging ... 4 Table 2: GXP1100/1105 Connectors ... 4 Table 3: GXP1100/1105 Feature Guide ... 5 Table 4: GXP1100/1105 Key Features in a Glance ... 5 Table 5: GXP1100/1105 Hardware Specifications ... 5 Table 6: GXP1100/1105 Technical Specifications ... 6 Table 7: GXP1100/1105 Keypad Buttons ...
  • Page 3: Gxp1100/1105 User Manual

    5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7. Screenshot of Reboot Page Grandstream Networks, Inc. GUI INTERFACE EXAMPLES GXP1100/1105 USER MANUAL GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 2 of 29 Last Updated: 07/2011...
  • Page 4: Gxp1100/1105 User Manual

    Welcome GXP1100/1105 is a next generation small business IP phone that features up to 2 call appearances with 1 SIP account, 4 programmable keys, single network port, integrated PoE (GXP1105 only). The GXP1100/1105 delivers superior HD audio quality, leading edge telephony features, automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
  • Page 5: Installation

    The GXP1100/1105 phone complies with FCC/CE and various safety standards. The GXP1100/1105 power adaptor is compliant with the UL standard. Please use the universal power adaptor provided with the GXP1100/1105 package only. The manufacturer’s warranty does not cover damages to the phone caused by unsupported power adaptors.
  • Page 6: Product Overview

    Product Overview Table 3: GXP1100/1105 Feature Guide Features LCD Display Number of Lines Programmable Keys Extension Module Table 4: GXP1100/1105 Key Features in a Glance Features Open Standards Compatibility Superb Audio Quality Network Interfaces Feature Rich Advanced Features Advanced Functionality...
  • Page 7: Table 6: Gxp1100/1105 Technical Specifications

    Weight Temperature Humidity Compliance Table 6: GXP1100/1105 Technical Specifications Lines Protocol Support Feature Keys Device Management Audio Features Telephony Features Network and Provisioning Grandstream Networks, Inc. Unit weight: 0.6KG Package weight: 1.0KG (GXP1100), 0.9KG (GXP1105) ° ° 32 -104 F/ 0 - 40...
  • Page 8 Fail Over, Support customizable idle screen via downloading XML by HTTP/TFTP User and administrator level passwords, MD5 and MD5-sess based authentication, AES based secure configuration file, SRTP, TLS, 802.1x media access control GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 7 of 29 Last Updated: 07/2011...
  • Page 9: Using The Gxp1100/1105

    GXP1100/1105 can support up to two lines “virtually” mapped to a SIP account. By picking up the handset, the GXP1100/1105 will be in off-hook state and the dial tone will be heard. To make a call, dial out the number with the current line. During the call, users can press the FLASH button to hold the current call and make/answer another call.
  • Page 10 4 seconds and the phone will initiate the call. The GXP1100/1105 also supports Quick IP Call mode. This enables the phone to make direct IP-calls, using only the last few digits (last octet) of the target phone’s IP-number. This is possible only if both phones are in under the same LAN/VPN.
  • Page 11: Answering Phone Calls

    Press the MUTE button to mute/unmute the microphone. Call Transfer GXP1100/1105 supports Blind transfer, Attended transfer and Auto-Attended transfer: 1. Blind Transfer: During the call, press TRAN button, then dial the number and press the # button to complete transfer of active call.
  • Page 12: Call Features

    NOTE: Users can press “***” to the IVR menu and then enter “86” to hear the number of new voice messages. EATURES The GXP1100/1105 supports traditional and advanced telephony features including caller ID, caller ID w/name, call forward/transfer and etc. Table 8: GXP1100/1105 Call Features...
  • Page 13: Configuration Guide

    Configuration Guide The GXP1100/1105 can be configured in two ways. Firstly, using the IVR MENU by the keypad on the phone; secondly, through embedded web configuration menu. IVR M ONFIGURATION GXP1100/1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial “***”...
  • Page 14: Configuration Via Web Browser

    ONFIGURATION The GXP1100/1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu...
  • Page 15: Table 10: Device Configuration - Status

    3. Static IP mode: configure all of the following fields: IP address, Subnet Grandstream Networks, Inc. though they are still saved in the Flash memory.) The GXP1100/1105 acquires its IP address from the first DHCP server it discovers on its LAN.
  • Page 16: Table 12: Device Configuration - Settings/Advanced Settings

    Use Random Port SIP and RTP ports. This is usually necessary when multiple GXPs are behind the same NAT. Default is “No”. Grandstream Networks, Inc. Identity MD5 Password GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 15 of 29 Last Updated: 07/2011...
  • Page 17 Defines the server path for provisioning; it can be different from the firmware server. Firmware File Default is blank. If configured, GXP1100/1105 will request the firmware file with the prefix/postfix and only the firmware with the matching encrypted prefix will be Prefix/Postfix downloaded and flashed into the phone.
  • Page 18 To configure a User ID/extension to dial automatically when the phone is taken offhook. Syslog Server The IP address or URL of System log server. This feature is especially useful for ITSPs. Grandstream Networks, Inc. GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 17 of 29 Last Updated: 07/2011...
  • Page 19 Caller ID. The GXP1100/1105 will ONLY use selected ring tones for particular Caller IDs. For all other calls, the GXP1100/1105 will use System Ring Tone. When selected and no Caller ID is configured, the selected ring tone will be used for all incoming calls.
  • Page 20 Default is “No”. If set to “Yes”, transfer will be disabled. Auto-Attended Transfer Default is “No”. If set to “Yes”, the phone will use attended transfer by default. Grandstream Networks, Inc. GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 19 of 29 Last Updated: 07/2011...
  • Page 21: Table 13: Sip Account Settings

    SIP service subscriber’s Authenticate ID used for authentication. It can be identical to or different from SIP User ID. Authenticate Password SIP service subscriber’s account password for GXP1100/1105 to register to (SIP) servers of ITSP. Grandstream Networks, Inc. GXP1100/1105 User Manual Firmware version: 1.0.1.80...
  • Page 22 Register Expiration This parameter allows user to specify the time frequency (in minutes) that GXP1100/1105 refreshes its registration with the specified registrar. The default interval is 60 minutes. The maximum interval is 65,535 minutes (about 45 days). Local SIP Port This parameter defines the local SIP port used to listen and transmit.
  • Page 23 IP address and port in all of its SIP and SDP messages. If selecting Keep-Alive with no specified STUN server, the GXP1100/1105 will periodically (every 20 seconds or so) send a blank UDP packet (with no payload data) to the SIP server to keep the “hole”...
  • Page 24 [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 23 of 29 Last Updated: 07/2011...
  • Page 25 • Three (3) Customer Ring Tones: when selected, incoming calls from designated account will play selected ring tone. “Yes”, then for Attended Transfer, the “Refer-To” header GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 24 of 29 Last Updated: 07/2011...
  • Page 26 64 (x2.5ms) frames respectively. Please be careful when editing these parameters. Adjusting these parameters will also change the dynamic jitter buffer. The GXP1100/1105 has a patent dynamic jitter buffer handling algorithm. The jitter buffer range is 20 ~ 200 ms.
  • Page 27: Saving The Configuration Changes

    Switch vendors. AVING THE ONFIGURATION After the user makes a change to the configuration, press the “Update” button in the Configuration Menu. We recommend rebooting or powering cycle the IP phone after saving changes. EBOOTING THE HONE EMOTELY Press the “Reboot” button at the bottom of the configuration menu to reboot the phone remotely. The indicator on the top right corner will first turn orange and then red.
  • Page 28: Software Upgrade & Customization

    To configure the Upgrade Server via the Web configuration interface, open the web browser. Enter the GXP1100/1105 IP address. Enter the admin password to access the web configuration interface. In the ADVANCED SETTINGS page, enter the Upgrade Server’s IP address or FQDN in the “Firmware Server Path”...
  • Page 29: Configuration File Download

    ONFIGURATION OWNLOAD The GXP1100/1105 can be configured via Web Interface as well as via Configuration File (binary or XML) through TFTP or HTTP/HTTPS. The “Config Server Path” is the TFTP or HTTP server path for the configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path”...
  • Page 30: Restore Factory Default Setting

    Step 3: Once the MAC address is correctly input, the phone will reboot. Otherwise, it will announce “Invalid Entry” and exit to the main menu. Grandstream Networks, Inc. GXP1100/1105 User Manual Firmware version: 1.0.1.80 Page 29 of 29 Last Updated: 07/2011...

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