Transferring A Call; Call Timer; Ending A Call; Redial - Polycom SoundPoint IP 500 User Manual

Transferring a Call

1. During a call, press
Trnsfer soft key (the active call is
placed on hold).
Directories
2. Dial the number to which you want
to transfer the call or use the arrow Applications
keys to access speed dial numbers,
Call Lists
missed, placed, and received call
lists. From one of these lists press
Conference
the Dial soft key.
3. Press
Transfer
key again or hang up to complete

Redial

Call Timer

Call progress on an active call is monitored
through a local call timer. This is visible
within the active call window on the display.

Ending a Call

Press the EndCall soft key.
OR
Conference Directories
Replace the handset, or press
Hands-free Mode, or
Services
Mode.
Call Lists
Buddy Status
Redial
My Status
Press to dial the last call placed
Redial
from your phone.
To redial another previously dialed num-
ber, press from the phone's idle display,
Sel
and press again to place the call.
Sel
OR
Del
Del
Menu
Menu
Messages
Messages
Applications
Call Lists
Conference
or the
Transfer
Redial
1
1
4
GHI
4
or the Trnsfer soft
GHI
7
PQRS
7
PQRS
A blind transfer (without consultation) can also
*
be supported by pressing the
if in
if in Headset
Conference Directories
1 2
ABC
1 2
Services
Directories Conference
ABC
4 5
Call Lists GHI JKL
4 5
Services
GHI JKL
Buddy Status
7 8
PQRS TUV
7 8
Call Lists
PQRS TUV
My Status
0
OPER
*
0
Buddy Status
OPER
Redial
My Status
Redial
1 ABC 2
1 2
ABC
4 5
GHI JKL
the transfer. This can be done as
4 5
soon as the ringback sound is heard
GHI JKL
or you can wait until the third party
7 8
PQRS TUV
7 8
answers and talk to them before
PQRS TUV
completing the transfer. Press the
0
OPER
*
0
Split soft key to put the first call on
OPER
hold and keep the second call as the
2 3
ABC DEF
2 3 active call.
Transfer may be cancelled during estab-
ABC DEF
lishment by pressing the Cancel soft key.
5 6
JKL MNO
5 6
The original call is resumed.
JKL MNO
8 9
TUV WXYZ
8 9
TUV WXYZ
0
OPER
#
0
Blind
soft key.
OPER
Directories
Services
Call Lists
Conference
Transfer
Redial
3
DEF
3
DEF
6
MNO
6
1
1
MNO
9
WXYZ
9
Press
Conference Directories
4
Call Lists and Placed Calls to scroll GHI
WXYZ
4
#
through the list.
Services
GHI
7
PQRS
7
Call Lists
PQRS
Buddy Status
*
My Status
9
Redial
3 DEF
3
Sel
Sel
DEF
6
MNO
6
MNO
Del
Del
9
WXYZ
9
WXYZ
#
Menu
Messages
Do Not Disturb
Hold
Hold
1 ABC 2 3 DEF
1 2 3
ABC DEF
4 5 6
GHI JKL MNO
4 5 6
Sel Sel
GHI JKL MNO
7 8 9
PQRS TUV WXYZ
7 8 9
PQRS TUV WXYZ
*
0
OPER
#
0
Del Del
OPER
Menu
Messages
Directories Conference
Do Not Disturb
Services
2 3
ABC DEF
2 3
or and select
ABC DEF
Call Lists
Hold Hold
5 6
JKL MNO
5 6
1 ABC 2 3 DEF
1 2 3
Buddy Status
JKL MNO
ABC DEF
8 9
TUV WXYZ
8 9
4 5 6
GHI JKL MNO
My Status
4 5 6
1
TUV WXYZ 1
GHI JKL MNO
Redial
0
OPER
#
0
7 8 9
PQRS TUV WXYZ
7 8 9
4
GHI
4
OPER
PQRS TUV WXYZ
GHI
0
OPER
*
#
0
PQRS
Menu
Messages
Do Not Disturb
Hold Hold
Sel
Sel
Del Del
Menu
Messages
Do Not Disturb
Hold Hold
S S
D D
M
Mes
Do No
1
1
4
GHI
4
H H
2 GHI 3
ABC DEF
2 3
7
PQRS
7
ABC DEF
PQRS
5 6
JKL MNO
5 6
*
JKL MNO
TUV WXYZ