Troubleshooting; Faq; Default Value - Planet DVR-460 User Manual

8. TROUBLESHOOTING

8.1 FAQ

Please refer to the table below for easy troubleshooting. The table describes some typical problems and also their
solutions. Please check them before calling your DVR dealer.
No power
DVR is not working when pressing any button
Timer record is not working
No live video
No recorded video
DVR keeps rebooting
HDD detection failed
Can't detect your USB flash drive
Can't view the DVR images over the network with IE web
browser
Can't play the recorded data on my DVR

8.2 Default Value

◎ DVR Side
Item
ADMIN Password
GUEST Password
Camera - BRIG
Camera - CONT
Camera - SATU
Camera - HUE
Camera - COV
Camera - REC
◎ AP Side
Item
User Name
Password
Problem
Default Value
0000
1111
110
128
128
128
NO
NO
Default Value
admin
admin
Check power cord connection.
Confirm that there is power supplied from the outlet.
You might be under "Key Lock" mode. Press any key and
enter the password to exit this mode.
Check if "TIMER RECORD ENABLE" option is set to
"YES".
Confirm the camera is power supplied.
Check the setting of the camera lens.
Check the monitor's video cable and connection.
Check the camera's video cable and connection.
Check if the HDD is installed and connected properly
Make sure the power connector and HDD are connected
closely, or change another compatible HDD.
Replace with another HDD for testing.
Replace with another HDD cable for testing.
Make sure HDD "Master", "Slave" mode is correctly set.
Replace with another USB flash drive for testing.
Update the JAVA program.
Update the firmware of the licensed software AP.
There must be at least 8192 images of recorded data for
playback to work properly. If not, your DVR will stop the
playback.
For example, if the IPS is set to 30, the recording time
should be at least 273 seconds (8192 images / 30 IPS)
for the playback to work properly.
Item
Detection
Detection - LS
Detection - SS
Detection - TS
Detection - RE
Detection - Alarm
Network - IP Address
Item
Port
IP Address
-62-
Solution
Default Value
OFF
07
03
02
10
OFF
192.168.1.10
Default Value
80
192.168.1.10