While On An Active Call; Place A Call On Hold; Transfer A Call - Nortel M3905 User Manual

Meridian digital telephones call center
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While on an active call

This section describes features that you can use while on an active call on an
Individual Line (DN).

Place a call on Hold

Use the Hold feature when you are talking with one party and a second call
comes in on a second Individual Line (DN). You can answer the second call and
retain the original call by putting it on Hold.
To place a call on Hold:
/
Hold
To retrieve a call on hold:

Transfer a call

Use the Transfer feature to redirect a call to a third party.
To use the Transfer feature:
While on an active call
Press the
Hold
flashes beside the line on hold.
Note 1: If the Automatic Hold feature is
configured for your Meridian 1, the active
call is automatically put on Hold when you
answer the second call.
Note 2: The caller hears music while on
hold, if the Music on Hold feature is
configured for your system.
Press the
Individual Line
beside the flashing LCD indicator.
1. Press the
Transfer
The other party is on hold and you
receive a dial tone. The screen
displays
2.
Dial
the number of the telephone
where the call is to be transferred.
Key. The LCD indicator
(DN) Key
Key.
.
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