Making A Conference Call; Using The Intercom - ShoreTel ShorePhone IP 230 User Manual

Making a Conference Call

To conference a party into a connected call:
Step 1
Step 2
Step 3
Step 4
With the appropriate permissions (set by your system administrator), you can
conference up to six parties into a single call.
After a conference is established, you can use the Show soft key to display all
conferenced parties. If you wish to disconnect a party, scroll to the party's
entry and press the Drop soft key.

Using the Intercom

The Intercom function allows you to connect with another party without
ringing the party through a call line. Both you and the recipient must be using
a ShoreTel IP phone and have permission to use this feature (set by your
system administrator). To intercom another party:
Step 1
Step 2
b Speak to the recipient before transferring by pressing the
Conslt soft key. After consultation, press the Yes soft key
to complete the transfer, or press the Cancel soft key to
abandon the transfer and return to the original call.
c Consult by intercom by pressing the More soft key, and
then pressing the Intcom soft key.
d Send the call to the recipient's voice mailbox by pressing
the More soft key, and then pressing To MB.
Press the Conference button
Dial the extension of the party you would like to conference.
Press the Confrn soft key to ring the party directly.
or
Dial the number and press the Conslt soft key to speak with
the recipient before ringing him or her into the conference
call. After consultation, press the Yes soft key to complete
the conference call, or press the Cancel soft key to return to
the original two-party call.
Repeat to add additional parties.
Inte rco m
Press .
Dial the party' s extension, or press the custom key associated
with the extension.
Confe renc e
. The call is put on hold.
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