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What do I do if . . . ?
Nothing happens when you dial
•
Is the machine plugged into your telephone socket?
•
Does your line accept tone dialling
'00' flashes
This means the machine's using its own OGM1 outgoing message.
If you record a new OGM1, '00' stops flashing.
'Lo' flashes
There's no battery or the battery's low.
The machine won't answer calls
•
Is it plugged into the telephone socket?
•
Is it plugged into the mains and switched on?
•
Is it switched to answer calls? Press ON/OFF so that the
message display ('00' etc) is on.
•
If 'FL ' is displayed, the memory's full.
The machine answers but won't take messages
•
Check OGM1 is set, not OGM2. (If OGM2 is set, the red
light flashes.)
•
Is it switched to answer calls? Press ON/OFF so that the
message display ('00' etc) is on.
•
If 'FL ' is displayed, the memory's full.
The machine keeps recording ('--' keeps flashing) when you pick
up another phone
•
Press and release the hang-up switch
Your messages are announced with the wrong time and day
•
Press SKIP to hear the time and day setting. If it's wrong,
reset the clock.
Remote access problems
•
Are you using a phone with Tone dialling?
•
Try to use a phone which sends a tone for as long as you
hold down the button. Most mobile phones have a 'long
tone' setting.
•
Did you leave more than 15 seconds between button presses?
•
Are you using the correct security code?
Troubleshooting
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