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6.4. iOptron Customer Service
If you have a question concerning your telescope, contact the iOptron Customer Service
Department. Customer Service hours are 9:00 AM to 5:00 PM, Easter Time, Monday through
Friday. In the unlikely event that the telescope requires factory servicing or repairs, write or call
the iOptron Customer Service Department first, before returning the telescope to the factory,
giving full particulars as to the nature of the problem, as well as your name, address, and
daytime telephone number. The great majority of servicing issues can be resolved by telephone,
avoiding return of the telescope to the factory.
It
is
also
support@ioptron.com.
strongly
suggested
that
to
send
your
30
technical
questions
to
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