Xerox DocuColor 7002 User Manual page 81

DocuColor 7002/8002
Problem
Fault Code 112-130 Paper is jammed
Jam indicated in between the
finisher. Exit Module and the
finisher sensors.
Fault Code 112-110 Paper jammed in the
finisher and the Exit
Module during a purge
of sheets to the Top Tray.
Fault Code 052-310 Communication problem
Fault Code 052-321 Connection problem
Fault Code 052-320 Unexpected connection
Fault Code 052-312 Communication problem
Ready Indicator does No power
not illuminate
Poor Stacking: Mixed sizes of paper
High paper curl
Mechanical obstruction
Paper Jams: Use Top Tray
High paper curl
User Guide
Cause
• Open the finisher door.
• If no jammed paper is visible in the area
indicated, open the Exit Module door and
clear any jammed paper. Close the Exit
Module door.
• Open and close the finisher door.
• If the fault persists, undock the finisher and
clear the jammed paper between the Exit
Module and the finisher. Refer to the Note
below this table for information on how to
undock the finisher.
• Clear the jammed paper from the finisher.
• Clear the jammed paper from the Exit
Module.
• Open and close the finisher door.
• Resume job.
• Cancel or save the job.
• Power off the digital press. Wait 15 seconds
and power on.
• Cancel or save the job.
• Power off the digital press. Wait 15 seconds
and power on.
• Cancel or save the job.
• Power off the digital press. Wait 15 seconds
and power on.
• Cancel or save the job.
• Power off the digital press. Wait 15 seconds
and power on.
• Check the power cord connected to the
power source.
• Check that the main switch is on.
• Run separate jobs and empty stacker.
• Adjust digital press decurler.
• Flip paper in digital press paper tray(s).
• Rotate paper in the digital press paper
tray(s).
• Check for obstruction in the stacker stapler
paper path.
• Ensure that all transports and baffles are
properly seated.
• Deselect offset or restart job to the Top
Tray.
• Adjust digital press decurler.
• Flip paper in digital press paper tray(s).
• Rotate paper in the digital press paper
tray(s).
• Switch to heavier paper.
Basic Troubleshooting
Solution
10-7