Page 1 T656dne User's Guide September 2013 www.lexmark.com Machine type(s): 4062, 4864 Model(s): 630, dn1, dn2, dn3, gd1, gd2...
Page 2: Table Of Contents
Contents Contents Safety information..................9 Learning about the printer.................11 Finding information about the printer....................11 Selecting a location for the printer......................11 Printer configurations..........................12 Understanding the home screen......................14 Additional printer setup................17 Installing internal options........................17 Available internal options ..........................17 Accessing the system board to install internal options ..................17 Installing a memory card ..........................19 Installing a flash memory or firmware card......................21 Installing an Internal Solutions Port........................23...
Page 3 Adjusting Power Saver ............................61 Adjusting the brightness of the display ......................62 Recycling..............................63 Recycling Lexmark products ..........................63 Recycling Lexmark packaging..........................63 Returning Lexmark cartridges for reuse or recycling..................63 Reducing printer noise..........................64 Paper and specialty media guidelines............65 Paper guidelines............................65 Paper characteristics............................65 Selecting paper ..............................66...
Page 4 Contents Using recycled paper ............................66 Unacceptable paper............................67 Storing paper ..............................68 Supported paper sizes, types, and weights.....................68 Paper sizes supported by the printer........................68 Paper types and weights supported by the printer ..................70 Paper types and weights supported by the output bins...................70 Printing......................72 Printing a document..........................72 Printing a document ............................72...
Page 5 Contents 283 staple jams............................87 Understanding printer menus..............89 Menus list..............................89 Paper menu.............................90 Default Source menu ............................90 Paper Size/Type menu ............................90 Configure MP menu............................93 Envelope Enhance.............................94 Substitute Size menu ............................94 Paper Texture menu ............................94 Paper Weight menu ............................96 Paper Loading menu ............................98 Custom Types menu ............................99 Custom Names menu ............................99 Custom Bin Names menu ..........................99...
Page 6 Contents Flash Drive menu ............................128 Setup menu..............................130 Finishing menu..............................133 Quality menu ..............................135 Utilities menu..............................136 XPS menu ................................137 PDF menu................................137 PostScript menu..............................137 PCL Emul menu ...............................138 HTML menu ..............................140 Image menu ..............................141 Help menu.............................142 Understanding printer messages..............143 List of status and error messages......................143 Maintaining the printer................161 Cleaning the exterior of the printer......................161 Storing supplies.............................161...
Page 7 Contents Troubleshooting..................169 Solving basic problems..........................169 Solving basic printer problems ........................169 Printer control panel display is blank or displays only diamonds ..............169 Embedded Web Server does not open......................169 Solving printing problems........................170 Multiple‑language PDFs do not print......................170 Error message about reading USB drive appears ...................170 Jobs do not print .............................170 Confidential and other held jobs do not print ....................171 Job takes longer than expected to print ......................171...
Page 8 Contents Skewed print..............................183 Solid black or white streaks ..........................184 Solid color pages .............................184 Streaked horizontal lines ..........................185 Streaked vertical lines.............................186 Toner fog or background shading appears on the page .................186 Toner rubs off ..............................187 Toner specks ..............................187 Transparency print quality is poor........................188 Solving application problems........................188 Forms are not available or are not working....................188 Contacting Customer Support.......................188...
Page 9: Safety Information
Safety information Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Page 10 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. SAVE THESE INSTRUCTIONS.
Page 11: Learning About The Printer
Setting up and using printer software. – Caring for and maintaining the printer. The User's Guide is available on our Web site at www.lexmark.com/publications. • Windows or Mac Help—Open a printer software program or application, and then click Help. Click to view context‑sensitive information.
Page 12: Printer Configurations
Learning about the printer Right Side 31 cm (12 in.) Left Side 31 cm (12 in.) Front 51 cm (20 in.) Rear 31 cm (12 in.) 137 cm (54 in.) Allows for addition of all output options. Without output options, clearance above the printer should be 12 cm (4.5 in.). Printer configurations Basic model...
Page 13 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters.
Page 14: Understanding The Home Screen
Learning about the printer Feature/Option Paper Capacity 500 sheets 5‑bin mailbox 5‑bin mailbox 500 sheets Optional tray (Tray 2) 250 or 550 sheets Optional tray (Tray 3) 250 or 550 sheets Optional 2000‑sheet tray (Tray 4) 2000 sheets Caster base Not applicable Based on 75 g/m (20 lb) paper.
Page 15 Learning about the printer Display item Description Bookmarks Takes you to your bookmarks, where you can edit, access, or save bookmarks Change Language Lets you select the language you prefer Status message bar • Shows the current printer status, such as Ready or Busy •...
Page 16 Learning about the printer Display item Description More Information Appears on the display when the user must interact with the printer to continue printing. “More information” provides step‑by‑step instructions with clear drawings to show you how to perform such tasks as changing the toner cartridges.
Page 17: Additional Printer Setup
Fonts • Firmware cards – Bar Code and Forms – IPDS and SCS/TNe – PrintCryption • Lexmark Internal Solutions Ports (ISP) – RS‑232‑C Serial ISP – Parallel 1284‑B ISP – MarkNet N8150 802.11 b/g/n Wireless ISP – MarkNet N8130 10/100 Fiber ISP –...
Page 18 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 19: Installing A Memory Card
Touch something metal on the printer before touching any system board electronic components or connectors. Firmware and flash memory card connectors Memory card connector Lexmark Internal Solutions Port or printer hard disk connector Installing a memory card Note: This task requires a flathead screwdriver.
Page 20 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 21: Installing A Flash Memory Or Firmware Card
Additional printer setup Notches Ridges Push the memory card straight into the connector until it snaps into place. Replace the system board cover and close the system board door. Installing a flash memory or firmware card Note: This task requires a flathead screwdriver. The system board has two connections for an optional flash memory or firmware card.
Page 22 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Access the system board. Unpack the card. Note: Avoid touching any electrical components on the card. Holding the card by its sides, align the plastic pins on the card with the holes on the system board.
Page 23: Installing An Internal Solutions Port
Replace the system board cover and close the system board door. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). Install an ISP for additional connectivity options. Note: This task requires a flathead screwdriver.
Page 24 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 25 Additional printer setup Remove the screws holding the printer hard disk in place. Remove the printer hard disk by pulling it upward to unseat the standoffs. Remove the thumbscrews that attach the printer hard disk mounting bracket to the printer hard disk, and then remove the bracket.
Page 26 Additional printer setup Unpack the ISP and plastic tee. Note: Avoid touching the components on the card. Locate the appropriate connector on the system board. Remove the metal cover from the ISP opening.
Page 27 Additional printer setup Align the posts of the plastic tee to the holes in the system board, and then press downward until the tee snaps into place. Be sure each post of the tee has latched completely, and that the tee is seated firmly onto the system board.
Page 28 Additional printer setup Lower the ISP toward the plastic tee until the ISP is seated between the guides of the plastic tee. Insert the long thumbscrew and turn it clockwise enough to hold the ISP in place, but do not tighten the thumbscrew at this time.
Page 29 Additional printer setup Insert the plug of the ISP interface cable into the receptacle of the system board. Note: The plugs and receptacles are color coded. Reattach the hard drive to the ISP. Align the standoffs of the printer hard disk with the holes in the ISP, and then press downward on the printer hard disk until the standoffs have seated into place.
Page 30: Installing Hardware Options
If you purchased a multifunction printer (MFP) that scans, copies, and faxes, you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 31 Additional printer setup CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 32: Attaching Cables
Additional printer setup Attaching cables CAUTION—POTENTIAL INJURY: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm.
Page 33: Loading Paper
Additional printer setup Loading paper Loading paper in the 250- and 550-sheet trays Squeeze and move the length guide to the correct position for the paper size being loaded. Squeeze and move the width guide to the correct position for the paper size being loaded.
Page 34: Loading Paper In The 2000-Sheet Tray
Additional printer setup Loading paper in the 2000‑sheet tray Unlock the length guide. Pull up and slide the width guide to the correct position for the paper size being loaded. Push the length guide release latch to raise the length guide, slide the guide to the correct position for the paper size being loaded, and then lock the guide.
Page 35: Loading Paper In The Multipurpose Feeder
Additional printer setup Flex and fan the paper, and then straighten the edges on a level surface before loading it in the tray. Do not load paper past the fill line. Loading paper in the multipurpose feeder Note: From the home screen, set the Paper Size and Paper Type. To access the paper menus, touch >Paper Menu >...
Page 36: Loading Letterhead
Additional printer setup Notes: • Make sure the paper fits loosely in the multipurpose feeder, lies flat, and is not bent or wrinkled. • Do not exceed the maximum stack height by forcing paper under the stack height limiter. • Load only one size and type of media at a time.
Page 37 Additional printer setup With an optional StapleSmart II Finisher Without an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing In the 2000‑sheet tray Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing...
Page 38 Additional printer setup Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing In the multipurpose feeder Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Single‑sided printing Single‑sided printing...
Page 39: Linking And Unlinking Trays
Additional printer setup Without an optional StapleSmart II Finisher With an optional StapleSmart II Finisher Duplex (two‑sided) printing Duplex (two‑sided) printing Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray.
Page 40: Linking Exit Bins
Additional printer setup Warning—Potential Damage: Do not assign a Paper Type name that does not accurately describe the type of paper loaded in the tray. The temperature of the fuser varies according to the specified Paper Type. Paper may not be properly processed if an inaccurate Paper Type is selected.
Page 41: Printing A Network Setup Page
Additional printer setup Touch Reports. Touch Menu Settings Page. The menu settings page prints and the printer returns to the home screen. Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.
Page 42: Updating Available Options In The Printer Driver
Additional printer setup Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system. Download the driver and install the printer software.
Page 43: Setting Up Wireless Printing
Additional printer setup Setting up wireless printing Information you will need to set up the printer on a wireless network Note: Do not connect the installation or network cables until prompted to do so by the setup software. • SSID—The SSID is also referred to as the network name. •...
Page 44 Additional printer setup Make sure the printer and computer are fully on and ready. Do not connect the USB cable until instructed to do so on the screen. Insert the Software and Documentation CD. Click Install. Click Agree. Click Suggested. Click Wireless Network Attach.
Page 45: Installing The Printer On A Wireless Network (Macintosh)
Additional printer setup If your printer has faxing capabilities, then connect the telephone cable. Follow the instructions on the computer screen to complete the software installation. To allow other computers on the wireless network to use the wireless printer, follow steps 2 through 6 and step 8 for each computer.
Page 46 Additional printer setup From the Bookmarks drop-down menu, select Show. Under Collections, select Bonjour or Rendezvous, and then double‑click the printer name. Note: The application is referred to as Rendezvous in Mac OS X version 10.3, but is now called Bonjour by Apple Computer.
Page 47: Installing The Printer On A Wired Network
Additional printer setup Add the printer: For IP printing: In Mac OS X version 10.5 From the Apple menu, choose System Preferences. Click Print & Fax. Click +. Select the printer from the list. Click Add. In Mac OS X version 10.4 From the Go menu, choose Applications.
Page 48: For Windows Users
Additional printer setup Before you install the printer on a wired network, make sure that: • You have completed the initial setup of the printer. • The printer is connected to your network with the appropriate type of cable. For Windows users Insert the Software and Documentation CD.
Page 49 Additional printer setup Type the user password, and then click OK. All the necessary software is installed on the computer. Click Restart when installation is complete. Add the printer: • For IP Printing: In Mac OS X version 10.5 or later From the Apple menu, choose System Preferences.
Page 50: Changing Port Settings After Installing A New Network Internal Solutions Port
Solutions Port When a new network Lexmark Internal Solutions Port (ISP) is installed in the printer, the printer configurations on computers that access the printer must be updated because the printer will be assigned a new IP address. All computers that access the printer must be updated with this new IP address in order to print to it over the network.
Page 51: For Macintosh Users
Additional printer setup For Macintosh users Print a network setup page and make a note of the new IP address. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
Page 52: Setting Up And Using The Home Screen Applications
Setting up and using the Home Screen applications Setting up and using the Home Screen applications Making the home screen applications work for you Your printer came with special applications to enable you to store, access, and display printed material and images on the touch screen.
Page 53: Configuring The Home Screen Or Idle Screen
Setting up and using the Home Screen applications Configuring the home screen or idle screen The Background and Idle Screen application allows you to change the image used as the background on the printer home screen as well as the images used on the printer idle screen. Images used on the home or idle screens must meet the following requirements: •...
Page 54: Editing Idle Screen Images
Setting up and using the Home Screen applications Enter an Image Name. Beside Image, click Browse. Browse to the graphic you want to use, and then click Open. Click Apply. Repeat steps 3 through 6 to add additional idle screen images. Note: You can add up to ten idle screen images.
Page 55: Changing The Idle Screen Settings Using The Embedded Web Server
Setting up and using the Home Screen applications Changing the idle screen settings using the Embedded Web Server From the Embedded Web Server, click Settings > Embedded Solutions > Background and Idle Screen > Configure. Under Idle Screen Settings, make sure Enable is selected. Beside Start Time, enter the number of seconds the printer is idle before the idle screen images appear.
Page 56: Configuring Eco-Settings Using The Printer Control Panel
Setting up and using the Home Screen applications Configuring Eco‑Settings using the printer control panel From the printer home screen, touch Eco‑Settings. Touch Eco‑Mode, and then touch Off, Energy (to reduce energy use, especially when the printer is idle), Energy/Paper, or Paper (to turn off print log features). Notes: •...
Page 57 Setting up and using the Home Screen applications In the Icon When Pressed field, type a path or browse to the graphic you want to appear when the button on the home screen is pressed. Note: Use a GIF, JPEG, or PNG image with dimensions of 120 x 75 pixels that is 11KB or smaller. Click Apply.
Page 58: Configuring Forms And Favorites
Setting up and using the Home Screen applications Configuring Forms and Favorites The Forms and Favorites solution provides users with quick and easy access to frequently used forms or other information that is regularly printed. The printer Bookmark function is used to create a link to a form or electronic file at a predetermined URL or network location.
Page 59: Changing The Display Icons And Labels
Setting up and using the Home Screen applications Changing the display icons and labels From the Embedded Web Server, click Settings > Embedded Solutions > Forms and Favorites > Configure. Select the Custom option next to each field that you want to change. Enter text, or browse to the appropriate image file.
Page 60: Minimizing Your Printer's Environmental Impact
Check your first draft for accuracy. Before printing: – Use the Lexmark preview feature, which you can select from the Print dialog, the Lexmark Toolbar, or the printer display, to see what the document will look like before you print it.
Page 61: Adjusting Power Saver
Minimizing your printer's environmental impact Note: See the table for the multiple settings that change when you select an Eco‑Mode setting. Choose Energy Reduce energy use, especially when the printer is idle. • Printer engine motors do not start until a job is ready to print. You may notice a short delay before the first page is printed.
Page 62: Adjusting The Brightness Of The Display
Minimizing your printer's environmental impact Using the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Touch Settings. Touch General Settings. Touch the down arrow until Timeouts appears. Touch Timeouts. Touch the arrows next to Power Saver Mode to select the number of minutes you want the printer to wait before it enters Power Saver mode.
Page 63: Recycling
Select your country or region from the list, and then click the links or use the contact information provided. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 64: Reducing Printer Noise
Minimizing your printer's environmental impact Reducing printer noise Use Quiet Mode to reduce the printer noise. Note: See the table for the multiple settings that change when you select a Quiet Mode setting. Choose Reduce printer noise. • You may notice a reduction in processing speed. •...
Page 65: Paper And Specialty Media Guidelines
The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluating new paper stock. Note: For detailed information on card stock and labels, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.
Page 66: Selecting Paper
(electro-photographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 67: Unacceptable Paper
Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 68: Storing Paper
The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide on the Lexmark Web site. Paper sizes supported by the printer...
Page 69 Paper and specialty media guidelines Paper size Dimensions 250‑ or Optional Multipurpose Duplex 550‑sheet trays 2000‑sheet tray feeder printing (standard or optional) 216 x 340 mm Oficio (8.5 x 13.4 in.) 216 x 330 mm Folio (8.5 x 13 in.) 140 x 216 mm Statement (5.5 x 8.5 in.)
Page 70: Paper Types And Weights Supported By The Printer
Paper and specialty media guidelines Paper types and weights supported by the printer The printer engine supports 60–176 g/m (16–47 lb) paper weights. The duplex path supports 63–170 g/m (17–45 lb) paper weights. Paper type 250‑ or 550‑sheet Optional 2000‑sheet Multipurpose feeder Duplex printing trays (standard or...
Page 71 Paper and specialty media guidelines Paper type Standard exit bin Optional hardware (350 or 550 sheets) Output Expander (550 5‑Bin Mailbox StapleSmart II sheets) or High Finisher (500 sheets) Capacity Output (500 sheets) Stacker (1850 sheets) Paper • Plain • Bond •...
Page 72: Printing
Printing Printing Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.
Page 73: Printing On A Different Size Or Type Of Paper
Printing Specify a unit of measurement On the home screen, touch Touch Paper Menu. Touch Universal Setup. Touch the right or left arrows to select Units of Measure and the correct units of measure. Touch Submit. Submitting Selection appears, followed by the Universal Setup menu. Specify the paper height and width To define a specific height and width measurement for the Universal paper size in the portrait orientation: From the Universal Setup menu, touch Portrait Width.
Page 74: Printing On Specialty Media
• Before loading transparencies, fan the stack to prevent sheets from sticking together. • We recommend Lexmark part number 12A5010 for A4‑size transparencies and Lexmark part number 70X7240 for letter‑size transparencies. Tips on using envelopes Print samples on the envelopes being considered for use before buying large quantities.
Page 75: Tips On Using Labels
“Ordering supplies” on page 162. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications. When printing on labels: • Feed labels from a 250‑sheet tray, a 550‑sheet tray, or the multipurpose feeder.
Page 76: Tips On Using Card Stock
You can print additional copies as long as the job remains stored in memory. Other types of held jobs include: • Profiles from various sources including Lexmark Document Solutions Suite (LDSS) • Forms from a kiosk...
Page 77: Printing Confidential And Other Held Jobs From Windows
Printing • Bookmarks • Jobs not printed, which are called parked jobs Printing confidential and other held jobs from Windows Note: Confidential and Verify print jobs are automatically deleted from memory after they print. Repeat and Reserve jobs continue to be held in the printer until you choose to delete them. With a document open, click File >...
Page 78: Printing From A Flash Drive
Printing Enter your PIN. Touch the job you want to print. Touch Print, or touch the arrows to increase or decrease the number of copies, and then touch Print. Printing from a flash drive A USB port is located on the printer control panel. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.
Page 79: Printing Information Pages
Printing • If you insert the flash drive while the printer is printing other jobs, then Printer Busy appears. When the current job is completed, touch the USB icon to print documents from the flash drive. Touch the document you want to print. Note: Folders found on the flash drive appear as folders.
Page 80: Printing The Print Quality Test Pages
Printing Printing the print quality test pages Print the print quality test pages to isolate print quality problems. Turn the printer off. Hold down while turning the printer on. Release the buttons when the screen with the progress bar appears. The printer performs a power‑on sequence, and then the Configuration menu appears.
Page 81 Printing When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double‑click the printer icon. A list of print jobs appears in the printer window. Select a job to cancel. From the keyboard, press Delete. For Macintosh users In Mac OS X version 10.5 or later: From the Apple menu, choose System Preferences.
Page 82: Clearing Jams
Clearing jams Clearing jams Jam error messages appear on the printer control panel display and include the area of the printer where the jam occurred. When there is more than one jam, the number of jammed pages is displayed. Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears on the display.
Page 83: 202 And 203 Paper Jams
Clearing jams Place the print cartridge aside on a flat, smooth surface. Warning—Potential Damage: Do not leave the cartridge exposed to light for extended periods. Warning—Potential Damage: The jammed paper may be covered with unfused toner which can stain garments and skin.
Page 84: 230 Paper Jam
Clearing jams Close the upper rear door. Touch Continue. 230 paper jam Rear paper jams Remove the standard tray. Open the lower rear door. If you do not find the jam, push the tab down. Remove the jammed paper. Close the lower rear door. Insert the standard tray.
Page 85: 241-245 Paper Jams
Clearing jams Remove the jammed paper. Insert the standard tray. Touch Continue. 241–245 paper jams Pull out the tray indicated on the display. Remove any jammed paper, and then insert the tray. Touch Continue. If the jam message persists for a 250‑ or 550‑sheet tray, then remove the tray from the printer. Remove the jammed paper, and then insert the tray.
Page 86: 270-279 Paper Jams
Clearing jams Slide the paper guide toward the inside of the tray until it lightly rests against the edge of the paper. Touch Continue. 270–279 paper jams To clear a jam in the high‑capacity output stacker or the 5‑bin mailbox: Touch Status/Supplies to identify the location of the jam.
Page 87: 283 Staple Jams
Clearing jams 283 staple jams Touch Status/Supplies to identify the location of the jam. Press the latch to open the stapler door. Pull the latch of the staple cartridge holder down, and then pull the holder out of the printer. Use the metal tab to lift the staple guard, and then remove any loose staples.
Page 88 Clearing jams Press down on the staple guard until it snaps into place. Push the cartridge holder firmly back into the stapler unit until the cartridge holder clicks into place. Close the stapler door.
Page 89: Understanding Printer Menus
Understanding printer menus Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Menu Settings Page Active NIC Paper Size/Type Device Statistics Standard Network Configure MP Network Setup Page Standard USB Envelope Enhance Profiles List Parallel <x> Substitute Size NetWare Setup Page Serial <x>...
Page 90: Paper Menu
Understanding printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray <x> Notes: MP Feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper • Only an installed paper source will appear as a menu setting.
Page 91 Understanding printer menus Menu item Description Tray <x> Type Specifies the type of paper loaded in each tray Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type <x> is Transparency the factory default setting for all other trays. Recycled •...
Page 92 Understanding printer menus Menu item Description MP Feeder Type Specifies the type of paper loaded in the multipurpose feeder Plain Paper Notes: Card Stock • From the Paper menu, Configure MP must be set to Cassette in order Transparency for MP Feeder Type to appear as a menu item. Recycled •...
Page 93: Configure Mp Menu
Understanding printer menus Menu item Description Manual Paper Type Specifies the type of paper being manually loaded Plain Paper Note: Plain Paper is the factory default setting. Card Stock Transparency Recycled Labels Vinyl Labels Bond Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Paper Custom Type <x>...
Page 94: Envelope Enhance
Understanding printer menus Envelope Enhance The envelope conditioner significantly reduces the wrinkling of some envelopes. Menu item Description Envelope Enhance Enables or disables the envelope conditioner Notes: 1 (Least) • The factory default setting is 5. • If noise reduction is more important than wrinkle reduction, then decrease the setting.
Page 95 Understanding printer menus Menu item Description Recycled Texture Specifies the relative texture of the recycled paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture Specifies the relative texture of the labels loaded in a specific tray Smooth Note: Normal is the factory default setting.
Page 96: Paper Weight Menu
Understanding printer menus Menu item Description Heavy Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Rough Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Rough is the factory default setting.
Page 97 Understanding printer menus Menu item Description Bond Weight Specifies the relative weight of the paper loaded in a specific tray Light Note: Normal is the factory default setting. Normal Heavy Envelope Weight Specifies the relative weight of the envelopes loaded in a specific tray Light Note: Normal is the factory default setting.
Page 98: Paper Loading Menu
Understanding printer menus Paper Loading menu Menu item Description Card Stock Loading Determines whether 2‑sided printing occurs for all jobs that specify Card Stock as the paper type Duplex Note: Off is the factory default setting. Recycled Loading Determines whether 2‑sided printing occurs for all jobs that specify Recycled as the paper type Duplex Note: Off is the factory default setting.
Page 99: Custom Types Menu
Understanding printer menus Menu item Description Custom <x> Loading Determines whether 2‑sided printing occurs for all jobs that specify Custom <x> as the paper type Duplex Notes: • Off is the factory default setting. • Custom <x> Loading is available only if the custom type is supported.
Page 100: Universal Setup Menu
Understanding printer menus Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The Universal Paper Size is a user‑defined paper size setting. It is listed with the other paper size settings and includes similar options, such as support for duplex printing and printing multiple pages on one sheet.
Page 101: Reports Menu
Understanding printer menus Menu Item Description Configure Bins Specifies configuration options for output bins Mailbox Notes: Link • Mailbox is the factory default setting. Mail Overflow • Bins assigned the same name are automatically Link Optional linked unless Link Optional is selected. Type Assignment •...
Page 102 Understanding printer menus Menu item Description Device Statistics Prints a report containing printer statistics such as supply information and details about printed pages Network Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address information Note: This menu item appears only for network printers or printers connected to print servers.
Page 103: Network/Ports Menu
Understanding printer menus Network/Ports menu Active NIC menu Menu item Description Active NIC Notes: Auto • Auto is the factory default setting. <list of available network cards> • This menu item appears only if an optional network card is installed. Standard Network or Network <x>...
Page 104 Understanding printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3K to <maximum size allowed> • Auto is the factory default setting. • The value can be changed in 1‑K increments. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off.
Page 105: Network Reports Menu
Understanding printer menus Menu item Description Standard Network Setup For descriptions and settings of the network setup menus, see the following: Reports or Network Reports • “Network Reports menu” on page 105 Network Card • “Network Card menu” on page 105 TCP/IP •...
Page 106: Tcp/Ip Menu
Understanding printer menus Menu item Description View Network Address Shows the network addresses End‑of‑Job Timeout Sets the amount of time in seconds that a network print job can take before it is canceled 0‑225 seconds Notes: • 90 seconds is the factory default setting. •...
Page 107: Ipv6 Menu
Understanding printer menus Menu item Description Enable BOOTP Specifies the BOOTP address assignment setting Note: On is the factory default setting. Enable AutoIP Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP Enables the built-in FTP server, which allows you to send files to the printer using the File Transfer Protocol Note: Yes is the factory default setting.
Page 108: Wireless Menu
Understanding printer menus Menu item Description View Hostname Shows the current setting Note: These settings can be changed only from the Embedded Web View Address Server. View Router Address Enable DHCPv6 Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings.
Page 109: Netware Menu
Understanding printer menus Menu item Description View Name Shows the assigned AppleTalk name Note: The name can be changed only from the Embedded Web Server. View Address Shows the assigned AppleTalk address Note: The address can be changed only from the Embedded Web Server. Set Zone Provides a list of AppleTalk zones available on the network <list of zones available on the...
Page 110: Standard Usb Menu
Understanding printer menus Menu item Description Activate Activates LexLink support Note: Off is the factory default setting. View Nickname Shows the assigned LexLink nickname Note: The LexLink nickname can be changed only from the Embedded Web Server. Standard USB menu Menu item Description PCL SmartSwitch...
Page 111: Parallel Menu
Understanding printer menus Menu item Description USB Buffer Sets the size of the USB input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size allowed> • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 112 Understanding printer menus Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a parallel port requires it, regardless of the default printer language Notes: • On is the factory default setting. •...
Page 113 Understanding printer menus Menu item Description Job Buffering Temporarily stores jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • The Off setting does not buffer print jobs to the printer hard disk. •...
Page 114: Serial Menu
Understanding printer menus Serial <x> menu This menu appears only if an optional serial card is installed. Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a serial port requires it, regardless of the default printer language Notes: •...
Page 115 Understanding printer menus Menu item Description Serial Buffer Sets the size of the serial input buffer Disabled Notes: Auto • Auto is the factory default setting. 3K to <maximum size allowed> • The Disabled setting turns off job buffering. Any jobs already buffered on the disk are printed before normal processing is resumed.
Page 116: Smtp Setup Menu
Understanding printer menus Menu item Description Baud Specifies the rate at which data can be received through the serial port 1200 Notes: 2400 • 9600 is the factory default setting. 4800 • 138200, 172800, 230400, and 345600 baud rates are displayed only in the 9600 Standard Serial menu.
Page 117: Security Menu
Understanding printer menus Menu item Description Reply Address Specifies a reply address of up to 128 characters in e-mail sent by the printer Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes:...
Page 118: Miscellaneous Menu
Understanding printer menus Miscellaneous menu Menu item Description Panel Logins Limits the number and time frames of failed login attempts from the printer control panel before all users are locked out Login failures Failure time frame Notes: Lockout time • “Login failures”...
Page 119: Disk Wiping Menu
Understanding printer menus Menu item Description Job Expiration Limits the amount of time a confidential job stays in the printer before it is deleted Notes: 1 hour • Off is the default setting. 4 hours • If the Job Expiration setting is changed while confidential jobs reside on the 24 hours printer RAM or printer hard disk, the expiration time for those print jobs does 1 week...
Page 120 Understanding printer menus Menu item Description Automatic Method Disk Wiping erases only print job data that is not currently in use by the file system from the printer hard disk. All permanent data on the printer hard disk is preserved, Single pass such as downloaded fonts, macros, and held jobs.
Page 121: Security Audit Log Menu
Understanding printer menus Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attached to the printer. •...
Page 122: Settings Menu
Understanding printer menus Settings menu General Settings menu Menu item Description Display Language Sets the language of the text appearing on the display English Note: All languages may not be available for all printers. Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese...
Page 123 Understanding printer menus Menu item Description Run Initial setup Instructs the printer to run the setup wizard Notes: • Yes is the factory default setting. • After completing the setup wizard by selecting Done at the Country select screen, the default becomes No.
Page 124 Understanding printer menus Menu item Description Keyboard Specifies a language and custom key information for the printer control panel keyboard. The additional tabs enable access to accent Keyboard Type marks and symbols from the printer control panel keyboard. English Francais Francais Canadien Deutsch Italiano...
Page 125 Understanding printer menus Menu item Description Displayed Information Specifies what is displayed on the upper left and right corners of the home screen Left side For the Left side and Right side options, choose from the following Right side options: Custom Text 1 IP Address <text entry>...
Page 126 Understanding printer menus Menu item Description Output Lighting Sets the amount of light from the standard bin or an optional output Standard Bin LED Normal/Standby Mode Notes: • Dim is the factory default setting if Eco‑Mode is set to Energy or Energy/Paper.
Page 127 Understanding printer menus Menu item Description Timeouts Sets the amount of time in seconds the printer waits to receive an end‑of‑job message before canceling the remainder of the print job Print Timeout Disabled Notes: 1–255 • 90 seconds is the factory default setting. •...
Page 128: Flash Drive Menu
Understanding printer menus Menu item Description Print Recovery Lets the printer successfully print a page that may not have printed otherwise Page Protect Notes: • Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. •...
Page 129 Understanding printer menus Menu item Description Duplex Binding Defines the way duplexed pages are bound and how the printing on the back of the page is oriented in relation to the printing on the front of the page Long Edge Short Edge Notes: •...
Page 130: Setup Menu
Understanding printer menus Menu item Description Separator Sheets Specifies whether blank separator sheets are inserted None Notes: Between Copies • None is the factory default setting. Between Jobs • Between Copies inserts a blank sheet between each copy of a print job if Between Pages Collation is set to On.
Page 131 Understanding printer menus Menu item Description Print Area Sets the logical and physical printable area Normal Notes: Whole Page • This menu does not appear if Edge to Edge is enabled in the printer Setup menu. • Normal is the factory default setting. When attempting to print data in the non‑printable area defined by the Normal setting, the printer clips the image at the boundary.
Page 132 Understanding printer menus Menu item Description Job Accounting Specifies whether the printer stores statistical information about the most recent print jobs on the hard disk. The statistics include a record of the following: • Print status • User names • Host names •...
Page 133: Finishing Menu
Understanding printer menus Finishing menu Menu item Description Sides (Duplex) Specifies whether duplex (2‑sided) printing is set as the default for all print jobs 2 sided Notes: 1 sided • 1 sided is the factory default setting. • To set 2‑sided printing from the software program: for Windows users, click File >...
Page 134 Understanding printer menus Menu item Description Separator Source Specifies the paper source for separator sheets Tray <x> Notes: Multi‑Purpose Feeder • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, Configure MP must be set to Cassette in order for Multi‑Purpose Feeder to appear as a menu setting.
Page 135: Quality Menu
Understanding printer menus Quality menu Menu item Description Print Resolution Specifies the printed output resolution 300 dpi Note: 600 dpi is the factory default setting. The printer driver default is 1200 IQ. 600 dpi 1200 dpi 1200 Image Q 2400 Image Q Pixel Boost Enhances the printed quality of small fonts and graphics Notes:...
Page 136: Utilities Menu
Understanding printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, jobs on flash drives, and other types of held jobs are not affected.
Page 137: Xps Menu
Understanding printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected paper size Note: No is the factory default setting.
Page 138: Pcl Emul Menu
Understanding printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. It shows the factory default set of Download fonts downloaded into printer RAM.
Page 139 Understanding printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on the page Orientation Notes: Portrait • Portrait is the factory default setting. Landscape • Portrait prints text and graphics parallel to the short edge of the page. •...
Page 140: Html Menu
Understanding printer menus Menu item Description Tray Renumber Shows the factory default setting assigned to each tray, drawer, or feeder, even if it has not been installed View Factory Default MPF Default = 8 T1 Default = 1 T2 Default = 4 T3 Default = 5 T4 Default = 20 T5 Default = 21...
Page 141: Image Menu
Understanding printer menus Menu item Description Font Size Sets the default font size for HTML documents 1–255 pt Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale Scales the default font for HTML documents 1–400% Notes: •...
Page 142: Help Menu
Understanding printer menus Menu item Description Scaling Scales the image to fit the selected paper size Anchor Top Left Notes: Best Fit • Best Fit is the factory default setting. Anchor Center • When Auto Fit is set to On, Scaling is automatically set to Best Fit. Fit Height/Width Fit Height Fit Width...
Page 143: Understanding Printer Messages
Understanding printer messages Understanding printer messages List of status and error messages Activating Menu Changes Wait for the message to clear. Busy Wait for the message to clear. Cancel not available Wait for the message to clear. Canceling Wait for the message to clear. Change <src>...
Page 144: Close Door Or Insert Cartridge
Understanding printer messages Connect the power cord to a properly grounded outlet. Restart the printer. If the error occurs again: Turn the printer off. Unplug the power cord from the wall outlet. Remove the tray. Contact Customer Support. • Touch Continue to clear the message and print without using the tray. Clearing job accounting statistics Wait for the message to clear.
Page 145: Disk Corrupted
Understanding printer messages Disabling DLEs Wait for the message to clear. Disabling Menus Wait for the message to clear. Note: While the menus are disabled, printer settings cannot be changed from the printer control panel. Disk corrupted The printer attempted a hard disk recovery on a corrupted hard disk, and the hard disk cannot be repaired. The hard disk must be reformatted.
Page 146: Insert Staple Cartridge
Understanding printer messages Formatting Disk x/y XX% DO NOT POWER OFF Wait for the message to clear. Warning—Potential Damage: Do not power off while the printer is formatting the printer hard disk. The percentage completed appears on the display. Formatting Flash DO NOT POWER OFF Wait for the message to clear.
Page 147: Invalid Engine Code
Invalid Engine Code You need to download valid engine code for the printer. For more information, visit the Lexmark Web site at www.lexmark.com, or contact customer support. Note: Engine code may be downloaded while this message appears on the display.
Page 148: Load Staples
Understanding printer messages Load staples Try one or more of the following: • Replace the specified staple cartridge in the finisher. • Touch Continue to clear the message and continue printing. • Touch Cancel job to cancel the print job. Maintenance Replace the maintenance items and, if necessary, reset the printer maintenance counter.
Page 149: Not Ready
Understanding printer messages Not Ready The printer is not ready to receive or process data, or the printer ports are offline. No recognized file types Either there are no files saved on the flash drive, or the files saved are not supported. Convert files to any of the following supported file types: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, or .dcx.
Page 150: Reattach Bin
Understanding printer messages Reading USB drive DO NOT REMOVE Wait for the message to clear. Ready The printer is ready to receive print jobs. Reattach bin <x> Try one or more of the following: • Turn the printer off and then back on. If the error occurs a second time: Turn the printer off.

Page 151: Remove Paper From All Bins
Understanding printer messages Remove the specified bins. Contact Customer Support. • Touch Continue to clear the message and print without using the specified bins. Remote Management Active DO NOT POWER OFF The printer settings are being configured. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer power off while Remote Management Active appears on the display.
Page 152: Resetting The Printer
Understanding printer messages Resetting the printer Wait for the message to clear. Restoring Factory Defaults Wait for the message to clear. When factory default settings are restored: • All downloaded resources in the printer memory are deleted. This includes fonts, macros, and symbol sets. •...
Page 153: Unsupported Disk
Understanding printer messages Standard Bin Full Remove the stack of paper from the standard exit bin to clear the message. Submitting selection Wait for the message to clear. Too many failed panel logins The printer is now in a lockout mode because: •...
Page 154: Replace Defective Cartridge
Understanding printer messages Unsupported USB hub, please remove Remove the unrecognized USB hub. USB/USB <x> The printer is using a USB cable connection. The USB port is the active communication link. USB drive removed Try one or more of the following: •...
Page 155: Insufficient Memory For Flash Memory Defragment Operation
Understanding printer messages 37 Insufficient memory for Flash Memory Defragment operation Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Delete fonts, macros, and other data in printer memory. • Install additional printer memory.
Page 156: Ppds Font Error
Understanding printer messages • Install additional printer memory. 42.xy Cartridge region mismatch Install a print cartridge that matches the region number of the printer. x indicates the value of the printer region. y indicates the value of the cartridge region. x and y can have the following values: Europe, the Middle East, and Africa Asia Latin America...
Page 157: Standard Network Software Error
Understanding printer messages 54 Network <x> software error <x> is the number of the network connection. Try one or more of the following: • Touch Continue to continue printing. • Turn the printer off and then back on to reset the printer. •...
Page 158: Standard Parallel Port Disabled
Understanding printer messages 56 Parallel port <x> disabled <x> is the number of the parallel port. Try one or more of the following: • Touch Continue to clear the message. The printer discards any data received through the parallel port. •...
Page 159: Too Many Bins Attached
Understanding printer messages 58 Too many bins attached Turn the printer power off. Unplug the power cord from the wall outlet. Remove the additional bins. Connect the power cord to a properly grounded outlet. Turn the printer power back on. 58 Too many disks installed Turn the printer off.
Page 160: Cartridge Low
1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmware card. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com.
Page 161: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 162: Ordering Supplies
Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer.
Page 163: Ordering A Maintenance Kit
Maintaining the printer Part name Lexmark Return Program Cartridge Regular cartridge High Yield Print Cartridge T650H11P T650H21P Extra High Yield Print Cartridge T654X11P T654X21P High Yield Print Cartridge for Label T650H04P Contact Lexmark Applications Extra High Yield Print Cartridge for Label...
Page 164: Ordering A Fuser
Maintaining the printer Ordering a fuser To check the fuser type (T1 or T2) installed in the printer, remove the print cartridge to view the label on the fuser. Part name Part number T1 fuser 40X1870 (100 V) 40X4418 (110 V) 40X1871 (220 V) T2 fuser 40X5853 (100 V)
Page 165: Checking The Status Of Supplies
Maintaining the printer Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel Make sure the printer is on and Ready appears. On the home screen, touch Status/Supplies.
Page 166: Shipping The Printer
Maintaining the printer • Avoid severe jarring movements. • “Installing drawers” on page 30 for help unlocking, moving, or locking drawers. • Update the options in the printer driver after you have completed installation. Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit.
Page 167: Administrative Support
• For more information, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexmark Web site at www.lexmark.com/publications. Checking the device status From the Device Status page of the Embedded Web Server, it is possible to see paper tray settings, the level of toner in the toner cartridge, the percentage of life remaining in the photoconductor kit, and capacity measurements of certain printer parts.
Page 168: Viewing Reports
Administrative support Viewing reports You can view some reports from the Embedded Web Server. These reports are useful for assessing the status of the printer, the network, and supplies. To view reports from a network printer: Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.
Page 169: Troubleshooting
Troubleshooting Troubleshooting Solving basic problems Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 170: Solving Printing Problems
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check the network cables, and then try printing the network setup page again. Contact your system support person to make sure the network is functioning correctly. Copies of the printer software are also available on the Lexmark Web site at www.lexmark.com.
Page 171: Confidential And Other Held Jobs Do Not Print
AKE SURE YOU ARE USING A RECOMMENDED SERIAL THERNET CABLE For more information, visit the Lexmark Web site at www.lexmark.com. AKE SURE PRINTER CABLES ARE SECURELY CONNECTED Check the cable connections to the printer and print server to make sure they are secure.
Page 172: Job Prints From The Wrong Tray Or On The Wrong Paper
Troubleshooting HANGE ENVIRONMENTAL SETTINGS When using Eco‑Mode or Quiet Mode settings, you may notice a short delay before the first page is printed. If you want to change the settings and need more information, then see “Using Eco‑Mode” on page 60 “Reducing printer noise”...
Page 173: Unexpected Page Breaks Occur
Troubleshooting Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.
Page 174: Paper Trays
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or see the latest comprehensive User's Guide available on our Web site at www.lexmark.com/publications. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 175: 5-Bin Mailbox
Make sure the hard disk is securely connected to the printer system board. Internal Solutions Port If the Lexmark Internal Solutions Port (ISP) does not operate correctly, then these are possible solutions. Try one or more of the following: HECK THE CONNECTIONS •...
Page 176: Solving Paper Feed Problems
Troubleshooting AKE SURE THE NETWORK SOFTWARE IS CONFIGURED CORRECTLY For information about installing software for network printing, see the Networking Guide on the Software and Documentation CD Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: HECK THE PAPER Use recommended paper and specialty media.
Page 177: Solving Print Quality Problems
Troubleshooting Touch the down arrow until Print Recovery appears. Touch Print Recovery. Touch the right arrow next to Jam Recovery until On or Auto appears. Touch Submit. Touch Solving print quality problems Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.
Page 178: Clipped Images
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge low appears, order a new print cartridge. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Clipped images These are possible solutions. Try one or more of the following: HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded.
Page 179: Gray Background
Troubleshooting Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: • From the printer control panel, change the setting from the Quality menu. • For Windows users, change the setting from Print Properties. •...
Page 180: Paper Curl
Troubleshooting Paper curl These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...
Page 181: Print Is Too Dark
Troubleshooting HE TONER MAY BE LOW When 88 Cartridge low appears or when the print becomes faded, replace the print cartridge. HE FUSER MAY BE WORN OR DEFECTIVE Replace the fuser. Print is too dark These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS...
Page 182: Print Is Too Light
Troubleshooting Print is too light These are possible solutions. Try one or more of the following: HECK THE DARKNESS BRIGHTNESS AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. •...
Page 183: Repeating Defects
Troubleshooting Repeating defects EPEATING MARKS OCCUR EVENLY DOWN THE PAGE Replace the charge roll assembly if the defects occur every 28.3 mm (1.11 in.). Replace the transfer roll assembly if the defects occur every 51.7 mm (2.04 in.). Replace the print cartridge if the defects occur every: •...
Page 184: Solid Black Or White Streaks
Troubleshooting Solid black or white streaks These are possible solutions. Try one or more of the following: AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, then choose a different fill pattern from your software program or application. HECK THE PAPER TYPE •...
Page 185: Streaked Horizontal Lines
Troubleshooting HE PRINT CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used print cartridge with a new one. If the problem continues, the printer may need to be serviced. For more information, contact Customer Support. Streaked horizontal lines ABCDE ABCDE ABCDE...
Page 186: Streaked Vertical Lines
Troubleshooting Streaked vertical lines ABCDE ABCDE ABCDE These are possible solutions. Try one or more of the following: HE TONER IS SMEARED Select another tray or feeder to feed paper for the job: • From the printer control panel, select the Default Source from the Paper Menu. •...
Page 187: Toner Rubs Off
Troubleshooting HERE IS TONER IN THE PAPER PATH Clean any toner from the paper path. If the problem persists, then contact Customer Support. Toner rubs off These are possible solutions. Try one or more of the following: HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 188: Transparency Print Quality Is Poor
Transparency print quality is poor Try one or more of the following: HECK THE TRANSPARENCIES Use only transparencies recommended by Lexmark. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu.
Page 189 Troubleshooting In the U.S. or Canada, call 1‑800‑539‑6275. For other countries/regions, visit the Lexmark Web site at www.lexmark.com.
Page 190: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 191 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 192: Noise Emission Levels
Notices Lexmark Regulatory Type/Model LEX-M04-001; FCC ID: IYLLEXM04001; Industry Canada IC: 2376A-M04001 Temperature information Ambient temperature 15–32° C (60–90° F) ‑40–60° C (‑40–140° F) Shipping temperature Storage temperature 1–60° C (34–140° F) Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Page 193: Energy Star
ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.
Page 194: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.
Page 195: Industry Canada Compliance Statement
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical Support, Lexmark International, Inc., S.A., Boigny, France. This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Page 196 Notices To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population;...
Page 197 A declaration of conformity with the requirements of the directives is available from the Director of Manufacturing and Technical Support, Lexmark International, S. A., Boigny, France. Refer to the table at the end of the Notices section for further compliance information.
Page 198: Statement Of Limited Warranty
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 199 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 200: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 201 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
Page 202 DFARS 252.227-7014 and in similar FAR provisions (or any equivalent agency regulation or contract clause). CONSENT TO USE OF DATA. You agree that Lexmark, its affiliates, and agents may collect and use information you provide in relation to support services performed with respect to the Software Program and requested by you.
Page 203 Notices Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services. EXPORT RESTRICTIONS. You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software...
Page 204: Index
Index Index loading letterhead 36 Numerics 56 Parallel port <x> disabled 158 1565 Emulation error, load cables 56 Serial port <x> disabled 158 emulation option 160 Ethernet 32 56 Standard parallel port 2000‑sheet tray USB 32 disabled 158 loading 34 calling Customer Support 188 56 Standard USB port disabled 158 loading letterhead 36...
Page 205 Index configuring drawers finding information port settings 50 installing 30 customer support 11 configuring the solution publications 11 adding a custom background Finishing menu 133 image 53 firmware card Eco‑Mode 56 adding bookmarks from the installing 21 Eco‑Mode setting 60 printer control panel 58 flash drive 78 Eco‑Settings 56...
Page 206 Index Finishing 133 Flash Drive 128 idle screen images labels General Settings 122 adding 53 tips on using 75 Help 142 deleting 54 letterhead HTML 140 editing 54 tips on using 74 Image 141 Image menu 141 LexLink menu 109 IPv6 107 importing a configuration using the linking...
Page 207 Index No jobs to cancel 148 paper fill lines solid white streaks 184 No recognized file types 149 2000‑sheet tray 34 streaked horizontal lines 185 noise 250‑sheet and 550‑sheet trays 33 streaked vertical lines 186 reducing 64 paper guides toner fog or background noise emission levels 192 2000‑sheet tray 34 shading 186...
Page 208 Index 37 Insufficient memory for Flash Canceling 143 Programming disk 149 Memory Defragment Change <src> to <x> 143 Programming flash 149 operation 155 Check tray <x> connection 143 Reading USB drive 150 37 Insufficient memory to collate Clearing job accounting Ready 150 job 155 statistics 144...
Page 209 60, 66 on a wired network Tray <x> Low 153 recycling (Macintosh) 47 Tray <x> Missing 153 Lexmark packaging 63 on a wired network (Windows) 47 trays Lexmark products 63 shipping the printer 166 linking 39 toner cartridges 63...
Page 210 Index troubleshooting, display high capacity output stacker 175 display is blank 169 Internal Solutions Port 175 display shows only diamonds 169 memory card 175 troubleshooting, paper feed option not working 173 message remains after jam is output expander 175 cleared 176 paper trays 174 troubleshooting, print StapleSmart II finisher 175...

Lexmark T656dne User Manual

Safety Information

Learning about the Printer

Additional Printer Setup

Setting up and Using the Home Screen Applications

Minimizing Your Printer's Environmental Impact

Paper and Specialty Media Guidelines

Printing

Clearing Jams

Understanding Printer Menus

Understanding Printer Messages

Maintaining the Printer

Administrative Support

Troubleshooting

Notices

Quick Links

Related Manuals for Lexmark T656dne

Summary of Contents for Lexmark T656dne