Before You Call For Service - GE PNSF39Z01 Owner's Manual & Installation Instructions

Before you call for service...

Troubleshooting Tips
Problem
Water hard sometimes
Water feels slippery
after installation of
water softening system
Water softening system
not using any salt
Water is blue color
after water softening
system was installed
Water softening system
not regenerating
Cloudiness on glassware
(automatic dishwashers)
24
Possible Causes
Using hot water while the water
softening system is regenerating
Control hardness number setting
too low
Grains of hardness in your water
supply have increased
Absence of hardness minerals
Water softening system is a
"demand" unit
Possible salt bridge
Possible plugged nozzle and venturi
Acidic water in copper plumbing
Meter turbine stuck
Sensor wire corroded
No power to unit
Mechanical defect
Combination of soft water and
too much detergent
What To Do
• Avoid using hot water during water softening system
regenerations because the water heater will refill with
hard water. See Automatic Hard Water Bypass During
Regeneration section.
• Press and release the SET button until HARDNESS shows in the
display. Be sure the number shown is the same as the actual
grains per gallon hardness of your water supply. See the
Control section if a change in the setting is needed.
• Water hardness can change over time, especially in well water.
To check, have the water tested by a water analysis laboratory
or call your local water department. Adjust the hardness
number setting as needed.
• This is normal.
•Does not use much salt to regenerate—very efficient.
•See the Operating Instructions, Tips section.
•See the Operating Instructions, Tips section.
•Have the water tested at once.
WARNING: Do not drink the water until problem has been
corrected.
•Call for service.
•Call for service.
•Check the circuit breaker or fuses.
•Call for service.
•This is called etching and is permanent. To prevent this
from happening, use less detergent if you have soft water.
Wash glassware in the shortest cycle that will get them clean.