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Introduction This manual contains detailed instructions on the operation and maintenance of this machine. To get maximum versatility from this machine all operators should carefully read and follow the instructions in this manual. Please keep this manual in a handy place near the machine. Please read the Safety Information in the Advanced Features manual before using this machine.
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FCC Requirements 1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the tele- phone company.
How to Read this Manual How to Read this Manual Symbols In this manual, the following symbols are used: R WARNING: This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the in- structions under this symbol.
TABLE OF CONTENTS Manuals for this machine ................. 1 Basic Features (This Manual) ............... 1 Advanced Features ..................1 1. Introduction Part Names....................3 Operation Panel ..................5 Symbols and Conventions Used in This Manual........8 2. Faxing Transmission Modes................. 9 Suitable Document Types...............
Manuals for this machine This machine is provided with a Basic Features manual and an Advanced Fea- tures manual. Please consult the manual that suits your needs. Basic Features (This Manual) The Basic Features manual explains the most frequently used fax functions and operations.
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Chapter 8 Troubleshooting Discusses troubleshooting topics such as printing the help list, clearing jams, and reading reports. Chapter 9 Maintaining Your Machine Explains about loading paper in the optional bypass feeder, cleaning the roll- ers and scanner and so on. Chapter 10 Installation Explains installation considerations, connection to a telephone line, and con- necting the power.
1. Introduction Part Names ZCKH010N.eps Optional Second Paper Cassette Print Delivery Tray The optional second paper cassette holds Copies, incoming faxes, and prints are more paper. delivered here. The tray can be extended for large paper sizes. Main Paper Cassette Document Delivery Tray The main paper cassette holds copy pa- per.
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Introduction Operation Panel Key panel for operating the machine. Optional Handset Document Guide Match the document guide to the size of your original documents. Document Table Document table holds up to 50 sheets which are fed one at a time. Place your original documents here.
Operation Panel Operation Panel ZCKS012N.eps Mail Addr. Mail RX Add Toner indicator Function Blinks when toner is about to run out and Prints a transmission management lights continuously when toner has run report. out. Initiates entry of an E-mail ad- Add Paper indicator dress.
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Introduction {User Tools} key {Quick Dial} keys Press to access User Tool Settings and There are 30 Quick Dial keys. Use them to customize various functions. store individual fax numbers (see P.27 “Storing and Editing Fax Numbers”), or to {Cancel} key enter characters (see P.46 “Entering Char- Press when you want to cancel an opera- acters”).
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Operation Panel {Speed Dial/Tel Directory} key Press when you want to use the Speed Dial or Telephone Directory feature. {p} (Tone) key If your telephone line uses pulse dialing, press this button to switch temporarily to tone dialing if you want to use telephone services that utilize telephone touch tones.
Introduction Symbols and Conventions Used in This Manual Documents: A document is anything you put on the document table of your ma- chine, whether you are faxing it or copying it. Prints: A print is anything that comes out of the machine, whether: a re- ceived fax or a copy you made.
2. Faxing Transmission Modes There are two types of transmission. Important If there is a power failure, the pow- Memory Transmission er switch is turned off, or the plug When a fax document is stored in is pulled out for more than 1 hour, memory, then transmission starts all documents stored in memory automatically.
Faxing Suitable Document Types Never load damaged originals in the Important ADF (Auto Document Feeder) for Never place the following types of scanning. Always check the stack of originals in the ADF: originals before loading. • Sheets marked with crayon, •...
Memory Transmission and Immediate Transmission Memory Transmission and Immediate Transmission Reference Memory Transmission See Chapter 2, "Transmission" in the NIC FAX KIT manual for how Memory Transmission is convenient to scan and send documents as E- because: mail. • Fax documents can be scanned much more quickly.
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Faxing Insert the document facedown Dial the number in one of the fol- into the feeder until the machine lowing ways. beeps. Then adjust the guides to Dest.1 OK to Add match the width of the document. 0123456789_kkkkkkkkk ZCKY010N.eps Number keys Quick Dial GFDIAL1N GFDIAL0N...
Memory Transmission and Immediate Transmission Press the {OK} key to enter anoth- Canceling a Memory er fax number. Transmission Dest.2 OK to Add 9876543210_kkkkkkkkk Before the {Start} key is pressed Note Press the {Stop} key or {Clear Repeat steps F and G until all Modes} key, or remove the docu- destinations are entered.
Faxing While the document is awaiting Immediate Transmission transmission Immediate Transmission is conve- nient when: Limitation Pages already being sent to the • You wish to send a document im- destination cannot be canceled, mediately as it is scanning. even if you cancel the transmis- •...
Memory Transmission and Immediate Transmission Dial the other party's number. Canceling an Immediate Transmission Dest. Press Start 0123456789_kkkkkkkkk Before the {Start} key is pressed If you want to erase a digit of the number, press the {Clear} key and enter the correct number. Press the {Stop} key or {Clear Modes} key.
Faxing Very Fine Detail Faxing To ensure that text, diagrams and im- Detail : ages stand out clearly in your docu- High quality. Use for documents ment, the machine automatically with small print or fine details. De- detects the image density and makes tail resolution is twice the clarity of adjustments.
Dialing Dialing The number keys, Quick Dial, Speed Make sure that the machine is in Dial, and Group dial can all be used standby mode. for dialing. Carefully place your document into the document table and se- Entering Numbers Directly lect any settings you require.
Faxing Limitation You cannot enter a pause at the be- -Limitations when dialing with ginning of a fax number the number keys: • Destinations entered with the num- Switching to Tone Signals ber keys are stored in the machine's internal memory (separate to docu- This feature allows a machine connect- ment storage memory) until they ed to a pulse dialing line to send tone...
Dialing Carefully place your fax document Using Speed Dial into the auto document feeder and select any settings you require. You can specify destinations simply be pressing the {Speed Dial} key and a Ready 100% 02:39PM Speed Dial code (00 to 99). Enter Fax Number You must store the destination's fax number in a Speed Dial beforehand.
Faxing Note Using the number keys, enter the Speed Dial number (00 to 99) that To store, edit, or delete Groups, see is programmed with the destina- P.37 “Storing and Editing a Group of tion. Fax Numbers”. To check the contents of all Dest.1 OK to Add Groups, print the Group Dial list.
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Dialing Press the Quick Dial that is pro- Press the User Function key pro- grammed with the destination. grammed with the Group func- tion. Dest.1 OK to Add Group Dial:Enter No. a01:Gp.D1 GROUP 1 [Gp.D_] Note Enter the Group number (1 to 7) If you want to specify another Group, press the {OK} key, and with the number keys.
Faxing Reception Modes The machine can treat incoming fax How to Select the Reception documents and telephone calls in two ways. Mode Manual Receive The Manual Receive indicator is lit Use this mode if your line is shared when the machine is in Manual Re- by a fax machine and a telephone ceive mode.
3. Setup Initial Settings and Adjustments If you have not already the initial pro- Own Fax Number (Required by inter- cedure (or if you need to change the national law) initial settings), you must enter a few This is your fax machine's phone settings and make a few adjustments number, which must include coun- before connecting your machine to...
Setup Press the {OK} key. Initial Settings Confirm that "1. Own Name" is displayed. During the course of this procedure you will have to enter letters and oth- er characters. Fax Information: 1.Own Name Use the number keys to enter num- bers.
Initial Settings and Adjustments Press the {OK} key. Enter your Fax Header. If your Fax Header is the same as Your Own Fax Number is pro- your Own Name, go to step L. grammed. Header[ABC] Fax Information: MAIN OFFICEkkkkkkkkk 3.Own Fax Number Press the {OK} key.
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Setup Press 0 or 1 to display the item you want to delete. Fax Information: 3.Own Fax Number Press the {OK} key. Fax Number 0123456789kkkkkkkkkk Press the {Clear} key. Fax Number _kkkkkkkkkkkkkkkkkkk Press the {OK} key. The programmed information is deleted.
Storing and Editing Fax Numbers Storing and Editing Fax Numbers You can store numbers that you often Storing Quick Dial Numbers use in the machine's memory. A stored number will remain in memo- The following procedure describes how ry even if the power is cut. to store fax numbers in Quick Dial keys.
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Setup Make sure a Dial Option is stored Press the {OK} key. in one of the User Function keys, and then enter the other party's fax Program / Delete: number and press the User Func- 1.Prog. Quick Dialhi tion key that contains the Dial Op- tion.
Storing and Editing Fax Numbers Press the {OK} key. Display the Quick Dial key you want to edit. Program / Delete: Press a Quick Dial key or search 1.Prog. Quick Dialhi using 0 or 1. If you want to store another Quick Program? hi/OK Dial, go to step C.
Setup Press the {OK} key. Enter the name. Program / Delete: a01[ABC] DEF COMPANY_kkkkkkkk 1.Prog. Quick Dialhi If you want to edit another Quick Note Dial, go to step C. If you do not want to change the name, go to step I. Press the {User Tools} key to re- turn to standby mode.
Storing and Editing Fax Numbers Display the Quick Dial key that Printing a Quick Dial Key Label you want to delete. Press a Quick Dial key or search by To print a template that can be used to pressing 0 or 1. make labels for Quick Dial keys, per- form the following procedure.
Setup Quick Dial Key Labels The Quick Dial key label will have the destination, Group, Program, or Auto Document name programmed in Quick Dials. Note A protective transparent film is attached to the operation panel. Peel off the film and place the Quick Dial key labels onto the operation panel. GFWTLB0N.eps P.
Storing and Editing Fax Numbers Display the number of the Speed Storing Speed Dial Numbers Dial you want to store (00 to 99). Enter the Speed Dial number with If you store numbers in Speed Dials, the number keys, or search using you can specify the fax number simply 0 or 1.
Setup Press the {OK} key. Editing Speed Dial Numbers The name is programmed. The following procedure describes how to edit programmed Speed Dial Label Insert: hi/OK numbers. [No] Press the {User Tools} key. Note When the optional G4 unit is in- User Tools Main Menu stalled, "G3/G4: Select"...
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Storing and Editing Fax Numbers Press the {OK} key. Press the {OK} key. The name is changed. Press OK Note 5432109876kkkkkkkkkk When the optional G4 unit is in- stalled, "G3/G4: Select" is dis- Press the {Clear} key and enter the played.
Setup Press the {OK} key. Deleting Speed Dial Numbers The programmed data (fax num- ber and name) is deleted. The following procedure describes how to delete fax numbers in Speed Dials. Program / Delete: 4.Del. Speed Dial hi Press the {User Tools} key. If you want to delete another name, go to step D.
Storing and Editing a Group of Fax Numbers Storing and Editing a Group of Fax Numbers If you regularly broadcast documents Storing a Group of Fax to the same set of destinations, you can combine these numbers into a Numbers group.
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Setup If all destinations are different, you Press the {User Tools} key. may not be able to store 140 desti- nations in a Group. User Tools Main Menu It is recommended that you print 1.Program / Deletehi the Group Dial list and keep it when you register or change desti- Confirm that "1.
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Storing and Editing a Group of Fax Numbers Repeat steps F to I and program a Specify the destination using one of the following three methods: destination. Enter the fax number with the Enter the group name. number keys. If you do not want to program a group name, press the {OK} key Gp.D1:#1 Press OK...
Setup Press the {OK} key. Press the {OK} key. Program / Delete: Enter No./ Press Key 5.Prog. Group Dialhi [Gp.D_] (Browsehi) Press the {User Tools} key to re- Display the number of the group turn to standby mode. you want to edit (1 to 7). Enter the group number with the number keys, or search using 0 or 1.
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Storing and Editing a Group of Fax Numbers Press the {OK} key. Adding a Fax Number to a Group The name is changed. The following procedure describes how to add a destination to a group. Assign to Key? hi/OK [No] Press the {User Tools} key.
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Setup Press the {OK} key. Press 0 or 1 to select "Yes" and press the {OK} key. The destination is added. Note Program? hi/OK When the optional G4 unit is in- [Add] Delete Exit stalled, "G3/G4: Select" is dis- played. Press 0 or 1 to select Note G3 or G4, and then press the If you have finished adding des-...
Storing and Editing a Group of Fax Numbers Press the {OK} key. Press 0 or 1 to display "5. Prog. Group Dial". If you selected "No", go to step Q. Program / Delete: Press Quick Dial Key 5.Prog. Group Dialhi [a02] Press the {OK} key.
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Setup Press the {OK} key. To erase an entire group Program? hi/OK Press the {User Tools} key. Add [Delete] Exit User Tools Main Menu To delete another destination, re- 1.Program / Deletehi peat steps H to J. Confirm that "1. Program / Delete" If you are finished deleting desti- is displayed.
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Storing and Editing a Group of Fax Numbers -To change and delete Quick Dials programmed as groups: To store an entire group under a dif- ferent Quick Dial key, or to delete the group from the Quick Dial key alto- gether, perform the following proce- dure: Press the {User Tools} key.
Setup Entering Characters Use the number keys to enter num- Wild Card bers. Use Quick Dial keys for entering letters, and the {Symbols} key for en- Using wild cards, you can greatly en- tering symbols. hance the effectiveness of the follow- If at any time you make a mistake ing features: when entering a character or digit,...
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Entering Characters Note This feature cannot recognize spaces. If you store MAN as a wild card, and a terminal with an Own Name including MANCHESTER, HUMAN, or HUMANE calls you, your machine will recognize MAN as a wild card and accept and/or forward the document.
4. Troubleshooting Loading Paper in the Main Paper Cassette The following procedure describes how Lift up the cassette cover and re- to load paper in the main paper cassette. move it. ZCKY470N.eps Important When loading paper, be careful not to pinch your fingers inside the machine.
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Troubleshooting Prepare a stack of blank paper. Replace the cassette cover. For smoother operation, square ZCKY060N.eps the edges by tapping the paper stack on the bench. TSTS010N.eps Note The frosted side of the cover must be faceup when closed. Load the paper into the cassette. Replace the cassette.
Adjusting the Volume and Sounds the Machine Makes Adjusting the Volume and Sounds the Machine Makes You can change the beeper (monitor) volume for the following features: The sound that indicates on hook dialing. On Hook The sound that indicates transmission. Transmission The sound that indicates reception.
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Troubleshooting Press 0 or 1 to adjust the volume. On Hook: hi/OK Low-----l-High Press the {OK} key. The volume is adjusted. Monitor Volume: 1.On Hook If you want to adjust another item, repeat steps E to G. Press the {User Tools} key to return to standby mode.
If an Indicator Lights on the Operation Panel If an Indicator Lights on the Operation Panel Whenever you see the file receive in- dicator or the alarm indicator light, always read the document in the con- trol panel display. The Receive File indicator is lit: You have received a fax document which is now stored in the ma- chine.
Troubleshooting Communication Problems If " " ap- Transmission Failed / OK pears in the display: Press the {OK} key. Causes: Transmission Failed • A poor line caused the communi- cation to fail. • The line is noisy. Try to retransmit. •...
Clearing a Document Jam Clearing a Document Jam When an original is jammed, " Clear Close the operation panel com- Misfed Orig. Storing Stopped, / pletely. Make sure that it clicks " is displayed. Perform the follow- and locks into place. ing procedure to solve the problem.
Troubleshooting Clearing a Copy, Fax, or Print Jam When " " is dis- Clear Misfed Paper Inside the Machine played, follow the procedure below to solve the problem. To clear original jams, see the previ- Pull the front cover release lever ous page.
Clearing a Copy, Fax, or Print Jam Remove any jammed paper un- Push the front cover closed until derneath. you hear it lock into place. ZCKY140N.eps ZCKY170N.eps Replace the toner cassette by Cassette Entrance aligning it with the guide rails and sliding it into place.
Troubleshooting Return the document delivery ta- Upper Rear Unit ble to its original position. ZCKY210N.eps Pull the document table toward the front of the machine. ZCKY240N.eps Push down on the paper until you hear the base plate lock into place. Open the lower rear cover and ZCKY900N.eps then upper rear cover as shown in...
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Clearing a Copy, Fax, or Print Jam Close the upper rear cover and then the lo wer rear cover as shown in the illustration. ZCKY270N.eps Return the document table to its original position.
Troubleshooting Error Messages The following messages may appear while you are operating or programming the machine. Reference See Chapter 6, "Error Messages" in the NIC FAX KIT manual for network er- rors that may occur when using Internet Fax. Message Problem/Solution No polling reception operations have been programmed.
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Error Messages Message Problem/Solution Machine is out of order. Contact your service representa- Call Service. tive. The size of the installed paper does not match the currently Check Paper Size. Press selected paper size. OK to Correct. Press the {OK} key, and then set the paper size or install the appropriate paper.
Troubleshooting Solutions to Common Problems Problem Required Action STANDBY MODE Nothing happens when the Check the power cord. Is it properly plugged into the outlet? switch is turned on. Plug it in firmly. Switch the power on. " Set Orig. / Enter No. "...
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Solutions to Common Problems Problem Required Action The original is not pulled into The dialed number did not have enough pauses between the the auto document feeder. outside line access number and the telephone number. Try adding more pauses after the outside line access num- ber.
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Troubleshooting Problem Required Action Transmission cannot take place. The other machine is out of order. Before taking action, wait until Check the error report. the machine is in standby mode, Ask the other party to check their machine and correct the then press the {Stop} key.
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Solutions to Common Problems Problem Required Action Copy paper misfeeds occur fre- Are there any pieces of misfed paper or other foreign objects quently. in the machine? Make sure that the paper path is completely clear of paper and other material after a misfeed. Are you copying onto recycled paper? Fan the stack of recycled paper and load it in the paper tray.
5. Appendix Options PAPER FEED UNIT TYPE180 (Second Paper Cassette) A second paper feed unit can be added to the base machine. BYPASS FEEDER TYPE180 A third paper feed unit can be added to the base machine. ADF MAINTENANCE KIT TYPE 210 This is a maintenance kit for the ADF (Auto Document Feeder).