Vax VSTM1500 User Manual page 10

S2 Hard Floor Master User Guide v1.1.qxd:User guide
FAQs
WARNING: To reduce the risk of personal injury, unplug the steam stick before
performing maintenance or trouble shooting checks.
Is there an accessory missing?
• Check the Parts Overview page in the guide to
make sure the part is definitely included in your unit
• If the part is missing we're here to help. Simply call
us on: Australia: 1300 361 505
New Zealand: 0800 800 900
Why won't the steam stick run?
• Unit may not be plugged into the electrical outlet
correctly, ensure the plug is pushed in securely
• The electrical outlet may not be working properly,
check the fuse or breaker, or consult an electrician
• The power cord may be damaged, if it is it must be
replaced by the manufacturer or similarly
qualified person
What do I do if an accessory/the unit has
become damaged or broken?
• Please call our Careline to purchase new spares
or order a replacement
10
6/10/10
Why is the steam stick not producing steam?
• There may be no water in the tank; please refer to
the operation section
• The water tank may not be fitted correctly; please
refer to the operation section
Why won't the microfibre cleaning pad pick
up dirt?
• The cleaning pad may already be saturated with
dirt and needs washing, please refer to the
maintenance section
Vax Careline Australia: 1300 361 505
New Zealand: 0800 800 900
11:36 Page 9
Don't take your machine
back to the shop, simply
contact us
vax.com.au
Australia: 1300 361 505
New Zealand: 0800 800 900
This does not affect your statutory rights.
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