Capturing Technical Support Information - Brocade Communications Systems Brocade BladeSystem 4/24 User Manual

Capturing technical support information

The Technical Support Information tab of the SMC allows you to capture technical support
information for the Management application as well as the configuration files for all switches in
discovered fabrics. This information is saved in a zip file in a location that you specify.
To capture technical support information, complete the following steps.
1. Select the Technical Support Information tab
2. Click Browse to select the path where the supportShow data will be saved.
3. Click Capture.
4. Click OK.
DCFM Enterprise User Manual
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FIGURE 73
Technical Support Information tab
If you do not specify an output path, the Management application automatically saves the data
to the Install_Home/support directory.
NOTE
For Linux systems, you cannot have blank spaces in the output path (target directory). If the
output path contains blank spaces, the supportShow files are not complete.
A confirmation message displays when the capture is complete.
Capturing technical support information
(Figure 73).
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