Page 2: Legal Notices
Legal Notices Copyright Notices. © Copyright 2003-2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Page 3: Table Of Contents
HP cc3310 Carrier Grade Server Product Guide Part I: User’s Guide Legal Notices ..........................2 User Information: Advice (Tips)....................8 About this Guide .............................8 Advice (Tips)..............................8 Server ................................8 System Configuration ..........................10 Hardware Tips............................11 Intel RAID Controller Tips ........................11 Networking Tips ............................12 USB Tips ..............................12 Remote Firmware Update Tips ........................12 ISM Tips..............................12 TAM Tips ..............................12...
Page 4 DC Input Voltage Specification ........................32 DC Output Current Specifications ......................33 AC Power Subsystem ..........................33 Introduction ...............................34 AC Input Voltage Specification ........................34 Peripheral Bay............................35 Hard Drive Tray ............................35 Cooling Subsystem ............................35 Ambient Temperature Control .........................36 Server Management Summary.........................36 Server Board Management Controller.....................36 POST and BIOS Setup Utilities ....................39 Introduction..............................39 Hot Keys ................................39...
Page 5 HP cc3310 Carrier Grade Server Product Guide Part I: User’s Guide FRU/SDR Load Utility Description ......................59 How to Use the FRU/SDR Load Utility ....................59 Setting a System Asset Tag .........................62 Installing a Service Partition........................62 Saving and Restoring the System Configuration ..................63 Using the Intel Server Management (ISM) ....................65 Installing Intel Server Management......................65 Basic I/O Configuration Information ..................66...
Page 6 POST Error Codes and Messages ........................84 BIOS Recovery Beep Codes..........................87 Bootblock Error Beep Codes.........................87 Service: Upgrading the Hardware ...................89 Tools and Supplies Needed ..........................89 Cautions ................................89 LED Color Selection .............................90 System Fault Relays.............................90 C Interfaces..............................90 Replacing Power Supply Modules........................91 Replacing Hard Disk Drives ........................92 Replacing CD-ROM OR CD+RW/DVD Drives ....................93 Working Inside the Server ...........................94 Safety: Before You Remove Server Covers ....................94...
Page 7 HP cc3310 Carrier Grade Server Product Guide Part I: User’s Guide Part I...
Page 8: User Information: Advice (Tips)
User Information: Advice (Tips) About this Guide This Product Guide contains two main divisions, User Information and Service: • User Information—Chapters 1 to 8, includes descriptions of the hp Carrier Grade Server cc3310, and the associated software and utilities. Operating procedures and assistance with solving problems are also provided.
Page 9 3. Service: Upgrading the Hardware for additional information. 4. If you are using the Intel Service Manager (ISM), you must manually configure the SNMP and set ISM health indicators. Refer to the Intel Server Management (ISM) for the HP Carrier-Grade Server cc3310 Installation and User’s Guide for additional information.
Page 10: System Configuration
System Configuration 1. HP supports Red Hat Enterprise Linux (RHEL) Advanced Server 2.1, Kernel 2.4.9-e.24 and higher, and RHEL 3.0, Kernel 2.4.21-4.EL and higher: AS and ES versions. If you do not have s supported version of RHEL, download the appropriate ISO images from Red Hat at http://rhn.redhat.com. (Have your user name and password ready.) 2.
Page 11: Hardware Tips
Select Load SDR’s only on to this server and Continue. g. Observe that the date, time, and firmware version numbers are now displayed. h. Select exit to close the wizard. Remove the CD from the CD-ROM drive and reset the system. 9.
Page 12: Networking Tips
5. You may damage the service partition when configuring the external RAID. It may be necessary to reinstall the service partition and the OS after configuring the RAID controller. Refer to Chapter 1 for service partition installation instructions. Networking Tips 1.
Page 13: Warnings
Warnings Warnings and a caution which appear in this User’s Guide are summarized here. Familiarize yourself with these warning before you use and service the cc3310 server. WARNING Anchor the equipment rack: The equipment rack must be anchored to an unmovable support to prevent it from falling over when one or more servers are extended in front of the rack on slides.
Page 14 If DC power supplies are installed: WARNING Connection with a DC source should only be performed by trained service personnel. The server with DC input is to be installed in a Restricted Access Location in accordance with articles 110-16, 110-17, and 110-18 of the National Electric Code, ANSI/NFPA 70.
Page 15 Temperature: The temperature, in which the server operates when installed in an equipment CAUTION rack, must not go below 5°C (41°F) or rise above 40°C (104°F). Extreme fluctuations in temperature can cause a variety of problems in your server. Ventilation: The equipment rack must provide sufficient airflow to the front of the server to maintain proper cooling.
Page 17: Chassis Description
Chassis Description General The HP Carrier-Grade Server cc3310 is a compact, high-density, rack mount server with support for 1 or 2 Intel Xeon™ processors with 512 KB L2 cache and 12 GB DDR266 SDRAM DIMM memory. This server supports high availability features such as hot-swap disk drives and hot-swap and redundant power supply modules.
Page 18: Environmental Specifications
Environmental Specifications The server has been tested to the environmental specifications listed in Table 2-2. All testing has been performed per procedures defined in Bellcore GR-63-CORE NEBS Physical Protection, Bellcore GR-3580 NEBS Criteria Levels, Bellcore GR-1089-CORE EMC and Electrical Safety – Generic Criteria for Network Telecommunications Equipment.
Page 19 Figure 2-2. Front Panel Power switch Disk 2 activity/fault LED (green/amber) Reset Switch Main power LED (green) Alarm: CRT NIC0/NIC1 activity LED (green) Alarm: MJR System ID LED (white) Alarm: MNR ID switch Alarm: PWR NMI switch Disk 1 activity/fault LED (green/amber) Table 2-3.
Page 20 Item Feature Description Major (amber or red) When continuously lit, indicates the presence of a major system fault. A major system fault is an error or event that is detected by the system that has discernable impact to system operation. In this case, the system can continue to operate but in a degraded fashion (reduced performance or loss of nonfatal feature reduction).
Page 21: Back Panel
Back Panel Figure 2-4 shows the back panel view of the server and Table 2-4 lists the features of the back panel. The back panel of the AC-powered server is similar (except for the power supplies). Figure 2-4. Back Panel (DC Version) TP250 Table 2-4.
Page 22 Figure 2-5. Server Board Connector and Component Locations OM14124 System status LED Auxiliary signal connector ID LED Sys fan 1 connector Diagnostic LEDs (POST code) Sys fan 2 connector 64-bit PCI riser slot for PCI-X bus B (full height) Main power connector DIMM slots Battery I/O ports...
Page 23: Processor
Processor The server board accommodates one or two Intel® Xeon™ 2.4 GHz/512 KB L2 cache processors. This processor uses the 0.13-micron technology. Memory The server board has six 168-pin DIMM slots, each supporting 72-bit ECC registered DDR DIMMs (DDR266 compatible). Memory is partitioned in three banks. A minimum of 512 MB (256 MB x2) and as much as 12 GB may be installed.
Page 24: Pci Riser Slots
Service: Upgrading the Hardware for additional information. The controller automatically detects, sizes, and initializes the memory array, depending on the type, size, and speed of the installed DIMMs, and reports memory size and allocation to the server via configuration registers. NOTE Use DIMMs that have been tested for compatibility with the server board.
Page 25: Keyboard And Mouse
The 82546EB controller supports the following features: • 32-bit PCI master interface • Integrated IEEE 802.3 10Base-T, 100Base-TX and 1000Base-TX compatible PHY • IEEE 820.3u auto-negotiation support • Full-duplex support at 10 Mbps, 100 Mbps, and 1000 Mbps operation • Low power +3.3V device On the server board, NIC 1 can be used as both a network interface and server management interface.
Page 26: Security
• s4: Hibernate or save to disk. The memory and machine state are saved to disk. Pressing the power button or other wakeup event will restore the system state from the disk and resume normal operation. This assumes that no hardware changes have been made to the server while it was off. •...
Page 27 • May enter either password to exit secure mode. Secure Mode Configure and enable the secure boot mode by using the system setup utility. When secure mode is in effect: • You can boot the server and the operating system will run, but you must enter the user password to use the keyboard or mouse.
Page 28 Feature Description Control access to To control access to setting or changing the system configuration, set an using the system administrator password and enable it through Setup. setup utility: set If both the administrator and user passwords are enabled, either can be used to administrator boot the server or enable the keyboard and/or mouse, but only the administrator password...
Page 29: Front Panel Io (Fpio) Server Board
Front Panel IO (FPIO) Server board Introduction This chapter describes the basic functions and interface requirements of the Front Panel IO (FPIO) server board that is designed for the server. Features The server has the following FPIO features: • Four switches to control power-on, reset, NMI, and the system ID LED •...
Page 30: Riser Boards
Riser Boards The server board supports two riser boards, a 3.3-Volt riser board and a 5-Volt full-height riser board. The 3.3-Volt riser board is standard and the 5-Volt full-height riser board is optional. Features of the 5-Volt riser board include: •...
Page 31: Power Supplies
Power Supplies The power supply cage shown in Figure 3-3 is accessed from the rear of the chassis. The power supply cage supports up to two hot-swap power supplies (either AC input or DC input) in a (1+1) redundant configuration. A power supply filler module (shown in Figure 3-3) for the empty power supply site is supplied for servers without redundancy.
Page 32: Interface Requirements
Interface Requirements DC Input The DC power source may produce hazardous voltage levels exceeding –60 VDC and high energy levels above 240 VAC that may cause electric shock. All DC input connections should be made only by a qualified service person to prevent injury. All wiring terminals connected to the DC input terminal block must be fully insulated with no exposed bare metal.
Page 33: Dc Output Current Specifications
Parameter Tolerance Rating Tolerance Input Current Voltage –38 VDC –48 to –60 VDC –72 VDC 8.0 Amps DC Output Current Specifications The combined output power of all outputs will not exceed 450W. Each output has a maximum and minimum current rating, as shown in Table 3-4. The power supply meets both static and dynamic voltage regulation requirements for the minimum dynamic loading conditions.
Page 34: Introduction
Introduction The AC version of the server uses an AC input switching power subsystem that provides up to 480-Watt DC with 100–240 VAC input with current and remote sense regulation. The power subsystem consists of one or two 480-Watt power supply modules. A server with two power supply modules forms a redundant, hot- swappable (1+1) power subsystem.
Page 35: Peripheral Bay
Peripheral Bay One peripheral drive (either a slim-line CD-ROM or CD+RW/DVD drive) can be mounted in the server using a blind-mate peripheral drive carrier inserted into the peripheral drive bay. The peripheral drive bay is located above the hard drive tray and to the left. Figure 3-4.
Page 36: Ambient Temperature Control
Figure 3-6. Fan Array with Four Fans Installed TP107 The server comes in a non-redundant, four-fan configuration that consists of two 80-mm x 38-mm fans and two 40-mm x 28-mm fans. Air flows in through the front bezel over the peripheral bay and the hard drive bays, passes through the fans and over the baseboard, and exhausts through the rear of the chassis.
Page 37 • Watchdog timer • Periodic System Management Interrupt (SMI) timer • C master controller for the IPMB • Two private I C management bus interfaces • Server Management Software (SMS) and Server Management Mode (SMM) IPMB message receiver • Event message receiver •...
Page 39: Post And Bios Setup Utilities
POST and BIOS Setup Utilities Introduction This chapter describes the power-on self-test (POST) and BIOS setup utilities provided with the server. It † also includes information about the Adaptec SCSI Utility. For information about server management utilities, refer to Chapter 5. Table 4-1.
Page 40: Temporarily Changing The Boot Device Priority
1. Turn on your server and monitor. After a few seconds, POST begins to run and displays a splash screen. 2. While the splash screen is displayed, make one of the following selections: • Press F2 to enter the BIOS Setup. •...
Page 41: Running The Scsiselect Utility
Running the SCSISelect Utility 1. When this message appears on the video monitor: <<<Press <Ctrl><A> for SCSISelect(TM) Utility!>>> 2. Press Ctrl+A to run the utility. When the main menu for the host adapter appears, choose the device that you want to configure; each SCSI bus accepts up to 15 devices. Use the following keys to navigate through the menus and submenus: Table 4-3.
Page 42: If Bios Setup Is Inaccessible
take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. Record your BIOS setup settings. If default values ever need restoring (after a CMOS clear, for example), you must run BIOS setup again.
Page 43: Upgrading The Bios
Press Description without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key on the other keyboard, but it has the same effect. Enter Execute Command—The Enter key is used to activate submenus when the selected feature is a submenu, or to display a pick list if a selected feature has a value field, or to select a sub- field for multi-valued features like time and date.
Page 44 Then, go to: http://hp.com./products1/servers/carrier_grade/products/cc3310/index.html. On the referenced web page, (under the product information section, select the Firmware and Software Download link. Follow the instructions provided to download BIOS firmware. Chapter 4...
Page 45: Configuration Software And Utilities
Configuration Software and Utilities System Software Update Sequence When updating the system software, you should do it in the following order: 1. Update firmware (BMC and hot-swap controller) 2. Update FRU/SDR 3. Unplug the server for 30 seconds 4. Update BIOS 5.
Page 46: Direct Platform Control (Dpc) Console
If you select multiple options, the Server Configuration Wizard will run each option to completion. To Use the Server Configuration Description of Procedure Page Utility to Configure the server Enable a connection to the server from a workstation on the LAN to for remote LAN allow remote management functions, such as powering the server on or management...
Page 47: Dpc Console Modes Of Operation
• Retrieve and display current Remote Sensor Access (RSA) information • Access a phonebook for remote connection management • Establish remote control of the service partition • Allow file transfer to/from the server DPC Console Modes of Operation There are four DPC console modes of operation: •...
Page 48: Running The System Setup Utility
Using either the system setup utility or BIOS setup, you can specify the boot device sequence and set up system passwords and security options. Both utilities access the same stored configuration data for these items, and the result of making a change to these settings using either utility is identical. The system setup utility consists of a collection of task-oriented modules plugged into a common framework called the Application Framework.
Page 49: Setting Boot Device Priority
• Mode—Lets you set the desired expertise level: novice, intermediate, or expert. The expertise level determines which tasks are visible in the available tasks section and which actions each task performs. For a new mode setting to take effect, you must exit the system setup utility and restart it. •...
Page 50: Viewing The System Event Log (Sel)
2. Click the User Password button. 3. If you are changing passwords, enter the old password in the first box. 4. Enter the new password (or leave blank to clear). 5. Confirm the password by entering it again (or leave blank to clear). 6.
Page 51: Viewing Field Replacement Unit (Fru) Information
for that category. Clicking on an individual SDR displays the information for that SDR in the presentation pane in the upper right. The description pane in the lower right displays a description of the currently selected SDR type. 2. Use the F4 and F5 keys to scroll the window contents to the left and right to view all of the columns. 3.
Page 52: Updating The Bios And Firmware
9. Remove the CD from the CD-ROM drive and reset the system. Identify the FRUSDR version as follows: 1. Reset the server and select F2 from the BIOS boot screen. 2. Place the cursor over the Server button, then select System Management and Enter. 3.
Page 53 • Host IP Address—The IP address of this server. • Subnet Mask—The IP address for the server’s subnet. The server uses this to decide if the alert destination is on the same subnet. • Gateway IP Address—The IP address of the router for this server. •...
Page 54: How To Set Up Remote Modem Or Serial Access
• Subnet Mask—The IP address for the server’s subnet. The server uses this to decide if the alert destination is on the same subnet. 7. Click Save to save the changes. 8. Click Close to return to the PEM window. How to Set Up Remote Modem or Serial Access To set up the server so you can access it through a modem or a serial connection, you can use either the server configuration wizard or the system setup utility.
Page 55: How To Set Up Paging Alerts
3. To require a password for remote access, enter the password in the Enter New Password box and in the Verify New Password box. Passwords can be from 1 to 16 characters long, using any ASCII character in the range [32-126]. To clear the passwords, leave both boxes blank. (You can also clear the password by selecting the menu Options >...
Page 56 9. Select the Access Mode to set the points at which serial/modem connectivity can be activated: • Preboot—A serial or modem connection can be made when the server is powered down or hard reset. Once the operating system is loaded, a connection cannot be made. •...
Page 57: How To Set Up Lan Alerts
6. Click Close to return to the PEM window. 7. In the PEM window, click Configure PEP. 8. Select the Enable PEP check box. 9. In the Blackout Period in Minutes box, enter the minimum time, in minutes, between successive pages. The valid range is [0 –...
Page 58 • Static—Assign the IP address for the server using the Host, Gateway, and Subnet Mask boxes in the dialog. 8. If you chose Static IP setup in the previous step, fill in the IP addressing boxes: • Host IP Address—The IP address of this server. •...
Page 59: Fru/Sdr Load Utility Description
6. If you chose Static IP setup in the previous step, fill in the IP addressing boxes: • Host IP Address—The IP address of this server. • Gateway IP Address—The IP address of the router for this server. • Subnet Mask—The IP address for the server’s subnet. The server uses this to decide if the alert destination is on the same subnet.
Page 60 8. Select Update Just the SDR Repository and click on the Continue button. 9. Select whether or not you wish to configure the BMC-TAM and click on the Continue button. 10. If yes, select the configuration you wish to use. Click on the Continue button. 11.
Page 61 Table 5-1. Command Line Format Command Description -? or -h Displays usage information. -d {fru, sdr} Displays requested area only. -cfg filename.cfg Uses custom CFG file. Pause between blocks of data. Parsing the Command Line The FRU/SDR load utility allows only one command line function at a time. A command line function can consist of two parameters.
Page 62: Setting A System Asset Tag
programmed. The utility also copies all written SDRs to the SDR.TMP file; it contains an image of what was loaded. The TMP file is also useful for debugging the server. Updating FRU Nonvolatile Storage Area After the configuration is determined, the utility updates the FRU nonvolatile storage area. First, it verifies the common header area and checksum from the specified FRU file.
Page 63: Saving And Restoring The System Configuration
3. Select the Server Configuration Utilities and click on the Continue button. 4. Select the Run Service Partition Administrator option and click on the Continue button. 5. Select 3 on the Service Partition Administrator Menu to create a service partition. 6.
Page 64 • Serial/modem data • Paging data • LAN configuration data • LAN alert data • Service partition configuration • System asset tag NOTE LAN passwords are not stored in the file. Passwords cannot be saved or restored. Saving a Configuration To save the system configuration from the system setup utility: 1.
Page 65: Using The Intel Server Management (Ism)
Using the Intel Server Management (ISM) Prior to installation, uninstall any previous version of Intel Server Management. NOTE Intel Server Management and the hard drive service partition provide real-time monitoring and alerting for your server hardware, emergency remote management, and remote server setup. Intel Server Management is implemented by installing it within client-server architecture.
Page 66: Basic I/O Configuration Information
Basic I/O Configuration Information Introduction This chapter provides information about the I/O functions and capabilities of the server. Operating restrictions and methodologies are described. COM1/2 Ports The COM1 serial port is not accessible. This internal port is intended for factory use only. The COM2 serial port is located on the server rear panel.
Page 67: Connecting A Serial Console
Service: Technical Reference for connector pin-out data and additional information. Connecting a Serial Console In the event that you wish to connect a serial console to administer your server, you may use either of the RJ-45 serial ports. If you use the rear panel RJ-45 port, connect the adapter provided with your server between the server and the RS-232 cable.
Page 69: Serial Console Redirection
Service: Technical Reference for connector pin-out data.) Serial Console Redirection Proceed as follows: 1. Ensure that the VGA display, keyboard, and mouse are connected to the server and ready for use. 2. Boot the server. During boot operations, press F2 to display the BIOS Setup screen. 3.
Page 70 3. The Intel RAID controller is shipped with a full-height bracket attached. The low-profile bracket is included in the box with the controller. You must remove the full-height bracket and install the low- profile bracket. Chapter 8...
Page 71: Raid Devices
4. You may damage the service partition when configuring the external RAID. It may be necessary to reinstall the service partition and the OS after configuring the RAID controller. Refer to Chapter 4 for service partition installation instructions. RAID Devices The system will support only 1 RAID controller card.
Page 72 Figure 8-1. HDD and SCSI Addresses CD/DVD HDD (Left) HDD (Right) Left HDD Right HDD BIOS BIOS Setting Elect. ID Setting Elect. ID Chapter 6...
Page 73: Solving Problems
Solving Problems Introduction This chapter helps you identify and solve problems that might occur while you are using the server. Resetting the System To Do This: Press: Soft boot reset, which clears system memory and reloads the operating system. Ctrl+Alt+Del Clear system memory, restart POST, and reload the operating system.
Page 74: Running New Application Software
Running New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. Check the following: 1. Does the server meet the minimum hardware requirements for the software? Refer to the software documentation.
Page 75: Preparing The System For Diagnostic Testing
Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the server, turn off the server and any external peripheral devices. Failure to do so can cause permanent damage to the server and/or the peripheral devices. Check the following: 1.
Page 76: No Characters Appear On Screen
1. Is the server operating normally? If so, the power LED is probably defective or the cable from the front panel to the server board is loose. 2. Are there other problems with the server? If so, check the items listed under Server Cooling Fans Do Not Rotate Properly.
Page 77: Cd-Rom Drive Activity Light Does Not Light
7. Is the cable from the front panel board connected to the server board? 8. Are the power supply cables properly connected to the server board? 9. Are there any shorted wires caused by pinched cables or power connector plugs forced into power connector sockets the wrong way? If the switches and connections are correct and power is available, there may be a problem with the diskette drive, server board, or drive signal cable.
Page 78 Controller Stopped Working When an Add-in Adapter Was Installed 1. Make sure the cable is connected to the port from the onboard network controller. 2. Make sure your PCI BIOS is current. 3. Make sure the other adapter supports shared interrupts. Also, make sure your operating system supports shared interrupts.
Page 79: 10 Technical Reference
10 Technical Reference Server Board Jumpers Figure 10-1. Jumper Locations jumploc Table 10-1. Configuration Jumper Jumper Name: What it Does at System Reset: RJ-45 serial port Configures either a DSR or a DCD signal to the connector. config CMOS CLR If these pins are jumpered, the CMOS settings are cleared.
Page 80: System Fault Leds
System Fault LEDs There are four front panel system fault LEDs. The function of these system fault LEDs is described in the following table. Table 10-2 Front Panel System Fault LED Description Fault LED Function Critical This amber or red LED alarm is illuminated via SMBUS bus and may only be turned off via SMBUS control.
Page 81 Table 10-3. POST Codes Diagnostic LED Decoder Post Description G = Green, R = Red, A = Amber Code Uncompress various BIOS modules Verify password checksum Verify CMOS checksum Read microcode updates from BIOS ROM Initializing the processors. Set up processor registers. Select least featured processor as the boot strap processor (BSP).
Page 82 Diagnostic LED Decoder Post Description G = Green, R = Red, A = Amber Code Initializing APP CMOS RAM for appliance servers only Check point after CMOS initialized Validate date and time in RTC Load micro code to all CPUs Scan SMBIOS GPNV areas 8254 timer test on Channel 2 Enable 8042...
Page 83 Diagnostic LED Decoder Post Description G = Green, R = Red, A = Amber Code situation, going to checkpoint 4Eh next. Chipset hook after memory size Display processor cache size Disable parity and NMI reporting Test 8237 DMA controller: The DMA page register test passed. Performing the DMA controller 1 base register test next.
Page 84: Post Error Codes And Messages
Diagnostic LED Decoder Post Description G = Green, R = Red, A = Amber Code processing after the option ROM returned control. Float processor initialize: Performing any required initialization before the coprocessor test next. Enable interrupts 0,1,2: Checking the extended keyboard, keyboard ID, and NUM Lock key next.
Page 85 Error Error Message Pause on Boot Code CMOS Checksum Failure CMOS Display Error Insert Key Pressed Keyboard Locked Message Keyboard Stuck Key Keyboard Interface Error System Memory Size Error External Cache Failure Floppy Controller Error (Not used) Floppy A: Error (Not used) Floppy B: Error (Not used) Hard disk 0 Error Hard disk 1 Error...
Page 86 Error Error Message Pause on Boot Code 8100 Processor 1 failed BIST 8101 Processor 2 failed BIST 8110 Processor 1 Internal error (IERR) 8111 Processor 2 Internal error (IERR) 8120 Processor 1 Thermal Trip error 8121 Processor 2 Thermal Trip error 8130 Processor 1 disabled 8131...
Page 87: Bios Recovery Beep Codes
Error Error Message Pause on Boot Code 84FF System Event Log Full BIOS Recovery Beep Codes In the case of a bootblock update, where video is not available for text messages to be displayed, speaker beeps are necessary to inform the user of any errors. Table 10-6 describes the type of error beep codes that may occur during the bootblock update.
Page 88 ROM checksum error System BIOS ROM checksum error Shutdown register error Shutdown CMOS register read/write error detected Invalid BIOS General BIOS ROM error Chapter 8...
Page 89: Service: Upgrading The Hardware
11 Service: Upgrading the Hardware Tools and Supplies Needed Procedures in this section require the following tools and supplies: • Jumper-removal tool or needle-nosed pliers • Small flat-bladed screwdriver • Phillips (cross-head) screwdriver (#2) • Heatsink clip attach/removal tool • Antistatic wrist strap and conductive foam pad (recommended) Figure 11-1.
Page 90: Led Color Selection
CAUTION Electrostatic discharge (ESD) and ESD protection: ESD can damage disk drives, boards, and other parts. We recommend that you perform all procedures in this chapter only at an ESD workstation. If one is not available, provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any unpainted metal surface) on your server when handling parts.
Page 91: Replacing Power Supply Modules
Name Description LED, writing 1 turns both off. The relay and LED may also be turned on by a FAN_FAIL_L signal. Critical alarm Writing 0 turns on the critical alarm relay and illuminates the CRITICAL LED, writing 1 turns both off. Major alarm Writing a 1 to 0 edge will turn on the flip-flip that enables major alarm relay.
Page 92: Replacing Hard Disk Drives
6. When reinserting DC power supply module, make sure the handle is in the downward position before sliding DC power supply module into DC power supply cage. 7. Secure the terminal block to the replacement power supply using 2 Phillips head screws. Figure 11-2.
Page 93: Replacing Cd-Rom Or Cd+Rw/Dvd Drives
The hard drive bays are designed to accept 15,000 RPM (and below) hard drives that consume up to 18 Watts of power. Figure 11-3. Hard Drive Bays TP130 Hard Drive Tray Each hard drive used in the server must be mounted to a drive tray using four screws inserted into the bottom of the drive as shown in Figure 11-4.
Page 94: Working Inside The Server
The CD-ROM drive carrier assembly utilizes a 0.5-inch (12.7mm) slim-line CD-ROM or CD+RW/DVD drive. Figure 11-5. Peripheral Drive Bay TP127 CD-ROM or CD+RW/DVD Drive Carrier Assembly The CD-ROM drive carrier assembly inserts into the peripheral bay on the front of the server. The mating connectors on the CD-ROM drive carrier assembly and the FPIO board are blind-mate style connectors, and will seat fully when the horizontal handle on the CD-ROM drive carrier assembly is fully secured.
Page 95: Removing And Installing The Top Cover
Power Button: Shutting down the server with the power button on the front of the WARNING chassis DOES NOT remove all power from the server. To remove all power from server, you must also unplug/disconnect the power cord(s) from the server. Unplugging/disconnecting the power cord(s) from the server removes the +5 Volt standby power that is present when the server is powered down.
Page 96: Internal Chassis Layout
1. Push down on the blue locking button on the top cover while sliding the top cover rearward to release it from the chassis. 2. Lift the top cover up to remove. Figure 11-6. Removing the Top Cover TP108 Internal Chassis Layout The server uses the Telco and Industrial Grade server baseboard, which contains connectors for installing up ®...
Page 97: Tools And Supplies Needed
Tools and Supplies Needed • Jumper removal tool or needle-nosed pliers • Small flat-headed screwdriver • Phillips (cross head) screwdriver (#1 bit and #2 bit) • Antistatic wrist strap and conductive foam pad (recommended) • Heatsink clip attach/removal tool Cautions These warnings and cautions apply throughout this chapter.
Page 98: Installing Or Replacing Processor(S)
Installing or Replacing Processor(s) WARNING If the server has been running, any installed processor and heatsink on the processor board(s) will be hot. To avoid the possibility of a burn, be careful when removing or installing server board components that are located near processors. CAUTION Processor must be appropriate: You may damage the server if you install a processor that is inappropriate for your server.
Page 99 Figure 11-9. Installing Processors OM14133 4. Lower the locking bar completely. Figure 11-10. Lowering the Locking Bar OM14135 5. Follow the instructions packaged with your boxed processor for preparing the heatsink and processor for installation. CAUTION Use care when handling the heatsink. Protect the fans and thermal pad. Do not scratch or otherwise damage the black thermal pad.
Page 100 Figure 11-11. Installing the Heatsink TP110 8. Place one heatsink clip in position, so the tab on the clip engages the slot on the heatsink (A in Figure 11-12). Position the clip so that the plastic tab on the retaining bracket is located in the narrow portion of the heatsink clip opening.
Page 101: Replacing A Processor
Figure 11-12. Installing the Heatsink Clip TP111 11. Install the second heatsink clip as described in the preceding steps. Replacing a Processor 1. Observe the safety and ESD precautions at the beginning of this chapter and the additional cautions given here. NOTE Removing the fan assembly makes processor removal and installation easier to accomplish.
Page 102 Figure 11-13. Disengaging the Retention Clips from the Processor Socket 6. Remove the second retention clip as described in the preceding steps. Use care when handling the heatsink. Protect the fans and thermal pad. Do not scratch or CAUTION otherwise damage the black thermal pad. Failure to heed this notice may result in decreased cooling efficiency and damage.
Page 103: Reprogramming The Sdr
18. Press the other end of the clip down into position on the retainer (C in Figure 11-12). Ensure that the plastic tab on the RM bracket protrudes through the corresponding opening in the heatsink clip. 19. Install the second heatsink clip as described in the preceding steps. Reprogramming the SDR If you have changed the processor configuration, rewrite the SDR as follows: 1.
Page 104 DIMM installation requirements are presented in Table 11-3 and a. Use only HP-approved DIMMs or equivalents. Do not mix part numbers or manufacturers in DIMM pair installations. Table 11-4. Table 11-3 lists approved HP DIMMs by part numbers and banking technology. (Use only HP- approved DIMMs or approved equivalents.) a.
Page 105: Replacing The Back-Up Battery
Figure 11-14. Installing Memory TP123 Reprogramming the SDR If you have changed the memory configuration, rewrite the SDR as follows: 1. Boot the system from the HP Server cc3310 Information Diagnostics and Utilities Resource CD. 2. After the server has booted, select Load Configuration Wizard. 3.
Page 106: To Replace The Battery
example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of approved devices. There is a danger of explosion if battery is incorrectly replaced. Replace only with WARNING the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer’s instructions.
Page 107: Replacing 3.3-Volt And 5-Volt Pci Add-In Cards In Full-Length Pci Adapter Subsystem
Figure 11-15. Replacing the Back-up Battery OM14141 Replacing 3.3-Volt and 5-Volt PCI Add-in Cards in Full-Length PCI Adapter Subsystem This PCI adapter assembly is configured and installed as shown in Figure 11-16. After the PCI adapter assembly is removed from the server, it is configured with PCI adapters by plugging the PCI adapters into the PCI connectors on the riser card (either a 3.3-Volt riser card or a 5-Volt riser card) that is part of the PCI adapter assembly.
Page 108: Replacing 3.3-Volt And 5-Volt Add-In Cards In Low Profile, Half-Length Pci Adapter Subsystem
Table 11-5. Segment B PCI Bus Maximum Speed Table Number of Slots Populated Bus Speed Empty riser 100 MHz PCI-X 1 Slot (bottom) 100 MHz PCI-X 2 Slots (bottom and middle) 66 MHz PCI-X 3 Slots 66 MHz PCI-X Replacing 3.3-Volt and 5-Volt Add-in Cards in Low Profile, Half- Length PCI Adapter Subsystem A three-slot PCI adapter assembly that supports only low-profile, half-length PCI adapters is installed in the Segment C PCI riser slot located on the right side of the server baseboard.
Page 109: Front Panel Board Connectors (Fpio Board)
2 Slots (bottom and middle) 66 MHz PCI-X 3 Slots 66 MHz PCI-X Front Panel Board Connectors (FPIO Board) Table 11-7 shows all the connectors on the FPIO server board, the interconnect used for each connector, and the destination for the interconnect. In addition, the first column references the connector location (see Figure 11-18).
Page 110: Replacing The Fan Array Assembly
Figure 11-18. FPIO Connector Location TP183 Replacing the Fan Array Assembly To replace the fan array assembly, do the following: 1. Loosen the three captive screws that secure the fan guard and remove the fan guard. 2. Disconnect the 4 fan power cables from the FPIO board. 3.
Page 111: Removing The Power Supply Cage
Figure 11-19. Replacing the Fan Array Assembly Fan Guard Blue Captive Screw Blue Captive Screw Blue Captive Screw Fan Array Assembly TP132 Removing the Power Supply Cage To replace the power supply cage, follow these instructions: 1. Remove the front bezel. 2.
Page 112 Figure 11-20. Removing the Power Supply Cage TP185 Chapter 8...
Page 113: Service: Technical Reference
12 Service: Technical Reference Introduction This section includes: • Connector pinouts • Information on jumpers Connector Pinouts This section describes certain I/O interface connectors of the server. Alarms The alarms port interface is a standard DB15-pin connector (see Figure 12-1). This connector allows remote display of alarm conditions.
Page 114: Dc Power Input For Dc-Input Power Supply Cage
DC Power Input for DC-Input Power Supply Cage The system Sensor Data Records (SDR) must be reprogrammed every time that the power CAUTION supply configuration is changed. Failure to reprogram the SRD may allow critical system failures to occur without an appropriate Telco alarm. Failure to recognize an alarm condition could result in loss of data or damage to equipment.
Page 115: Rj-45 Serial Ports (Rear Panel)
HP cc3310 Carrier Grade Server Product Guide Parts and Accessories 6. Select Load SDRs only on to this server and Continue. 7. Set the date and time and select Continue. 8. Select Update just the SDR repository and Continue. 9. Select Yes – Activate BMC TAM and Continue. 10.
Page 116 For serial devices that require a DSR signal (default), the J5A2 jumper must be configured in position 3-4 (B in Figure 12-4). For serial devices that require a DCD signal, the jumper must be in position 1-2 (A in Figure 12-4). Figure 12-4.
Page 117: Service: Parts And Accessories
HP cc3310 Carrier Grade Server Product Guide Parts and Accessories 13 Service: Parts and Accessories Replaceable Parts This chapter contains a list of replaceable parts and accessories for the server. Table 13-1 Replaceable Parts Product Part Number Part Number Part Number Description Number (New)
Page 118: Supported Accessories
Product Part Number Part Number Part Number Description Number (New) (Replacement) (Exchange) A9888A A9888-62002 A9888-69002 Ultra 320 Single Port SCSI I/O card, (option VDHCI (VHDTS68) connector (1/2 001) length, full height) A9889A A9889-62001 A9889-69001 Dual Port Gigabit LAN Adapter, RJ45 connector (1/2 length, low profile) A9889A A9889-62002...
Page 119 Appendix A...
Page 121 Appendix A Equipment Log and Configuration Worksheet Use the blank equipment log provided here to record information about your system. You will need some of this information when you run BIOS Setup. Item Manufacturer Name and Model Number Serial Number Date Installed System System baseboard...
Page 122 HP cc3310 Carrier Grade Server Product Guide Index Appendix A...
Page 123: Index
HP cc3310 Carrier Grade Server Product Guide Index Index AC power input............20 controller ACPI...............24 keyboard ............23 add-in board SCSI ..............23 sensitive to ESD..........92 cooling add-in card installing all covers for correct airflow ... 92 3.3 Volt PCI .............105 cooling and airflow ..........
Page 124 HP cc3310 Carrier Grade Server Product Guide Index Network ............23, 73 administrative password limits access to..26 NVRAM inactivity (lockout) timer ......... 23 corrupted ............40 software locking feature ........24 paging alerts secure mode ............25 configuring ..........54, 55 affects boot sequence........27 password ..............24 enter by setting passwords......
Page 125 HP cc3310 Carrier Grade Server Product Guide Index top cover removal ..........92 video updating blanking for security........26 hardware ............86 Video blanking............48 USB connector ............20 Video connector............. 20 user password............24 Warning limit access to using system......26 ESD can damage product ........ 87 User password ............48 no user-serviceable parts, power supply ..

This manual is also suitable for:

Carrier-grade cc3300 Cc3310

HP Carrier-grade cc2300 Product Manual

Legal Notices

1 User Information: Advice (Tips)

2 Chassis Description

3 Front Panel IO (FPIO) Server Board

4 POST and BIOS Setup Utilities

5 Configuration Software and Utilities

6 Basic I/O Configuration Information

7 Solving Problems

10 Technical Reference

9 Service: Upgrading the Hardware

10 Service: Technical Reference

11 Service: Parts and Accessories

Index

Quick Links

Product Guide

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Summary of Contents for HP Carrier-grade cc2300

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Table of Contents