Radius Accounting Error; Troubleshooting Hwtacacs; Troubleshooting Ldap - HP 6125XLG Configuration Manual

Solution
Check that:
• The link between the NAS and the RADIUS server work well at both the physical and data link
layers.
The IP address of the RADIUS server is correctly configured on the NAS.
•
The authentication and accounting UDP port numbers configured on the NAS are the same as those
•
of the RADIUS server.
• The RADIUS server's authentication and accounting port numbers are available.

RADIUS accounting error

Symptom
A user is authenticated and authorized, but accounting for the user is not normal.
Analysis
The accounting server configuration on the NAS is not correct. Possible reasons include:
The accounting port number configured on the NAS is incorrect.
•
• The accounting server IP address configured on the NAS is incorrect. For example, the NAS is
configured to use a single server to provide authentication, authorization, and accounting services,
but in fact the services are provided by different servers.
Solution
Check that:
The accounting port number is correctly configured.
•
The accounting server IP address is correctly configured on the NAS.
•

Troubleshooting HWTACACS

Similar to RADIUS troubleshooting. See

Troubleshooting LDAP

Symptom
User authentication fails.
Analysis
Possible reasons include:
A communication failure exists between the NAS and the LDAP server.
•
The LDAP server IP address or port number configured on the NAS is not correct.
•
The username is not in the format userid@isp-name, or the ISP domain is not correctly configured on
•
the NAS.
The user is not configured on the LDAP server.
•
• The password entered by the user is incorrect.
"Troubleshooting RADIUS."
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