LG-Nortel LIP-8012D User Manual

LG-Nortel LIP-8012D User Manual

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LIP-8012D &
8024D
User Guide

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Summary of Contents for LG-Nortel LIP-8012D

  • Page 1 LIP-8012D & 8024D User Guide...
  • Page 2 LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...
  • Page 3 Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion.
  • Page 4: Table Of Contents

    1. I ....................1 NTRODUCTION General..................... 1 Feature Information ................1 Feature Groupings ................1 iPECS LIP-8012D & 8024D Phone Description ..........2 LIP-8012D & 8024D Phone Installation ............3 Phone Connections ..............3 1.5.1 Wiring Connectors ..............4 1.5.2 Power ..................4 1.5.3...
  • Page 5 LIP-8012D & LIP-8024D User Guide Issue 1 Using Camp-On when calling a busy station ........25 4.1.1 Leaving a Message Wait ............26 4.1.2 External Calls ................... 26 Placing external CO/VoIP calls ............. 26 4.2.1 Waiting for the next available CO/IP line.......... 28 4.2.2...
  • Page 6 LIP-8012D & LIP-8024D User Guide Issue 1 System Voice Memo ................50 8.10 Hot Desk ..................51 9. PBX, C & ISDN ............53 ENTREX FEATURES Access PBX or Centrex features............. 53 Access the ISDN Network..............53 Using the Keypad facility to access ISDN features......53 9.2.1...
  • Page 7: Introduction

    LIP-8012D & LIP-8024D User Guide Issue 1 NTRODUCTION 1. Introduction General Your telephone connected advanced- technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each...
  • Page 8: Lip-8012D & Lip-8024D User Guide Issue

    LIP-8012D & 8024D Phone Description The iPECS LIP-8012D and LIP-8024D Phones (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool.
  • Page 9: Lip-8012D & 8024D Phone Installation

    LAN cable to the phone. 1.5.1 Phone Connections The LIP-8012D and LIP-8024D each have 2 RJ-45 and 10/100 Base-T LAN connection ports (refer to following graphic). One port is for connecting to the LAN (‘D’ in graphic), and the other can be connected to a desktop data device such as a PC (‘B’...
  • Page 10: Wiring Connectors

    Issue 1 iPECS LIP-8012D & 8024D Connections 1.5.2 Wiring Connectors The LIP-8012D & LIP-8024D each have two (2) 10/100 Base-T Ethernet ports, a “LAN” port and a “PC” port. An intelligent switch, which implements voice packet priority, connects the two (2) ports. This permits the LAN to be...
  • Page 11: Wall Mount

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—LIP-8000 series consoles are powered through the flat cable used to connect the console to the IP phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone.DSS Connection to IP Phone 1.5.4 Wall Mount...
  • Page 12: Lcd, Speakerphone & Related Features

    LIP-8012D & LIP-8024D User Guide Issue 1 LCD, S & R PEAKERPHONE ELATED EATURES 2. LCD, Speakerphone Using the Display Menu & Related Features The Liquid Crystal Display (LCD) of the iPECS LIP- 8012D has three lines, and the LIP-8024D has four lines of 24 characters each.
  • Page 13 LIP-8012D & LIP-8024D User Guide Issue 1 4. PASSWORD PROGRAM 5. LANGUAGE PROGRAM 6. STA RING DOWNLOAD BACK 7. BACKLIGHT 8. FONT PROGRAM BACK • Station Name Program—Input up to 12 digits using the keypad (press DND button to backspace/delete a character), then press the OK Soft button.
  • Page 14: Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.2 Conference Room The User can create and delete Conference rooms. To configure a Conference Room: • Press M button and 2 (Conference Room), • The following menu displays: 1. CREATE CONF ROOM 2.
  • Page 15: Network Config

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.4 Network Config. The User can review the current network configuration or modify a new phone network configuration. To access Network Config. settings: • Press M button and 4 (Network Config), • Enter the password (default=147*); the following will...
  • Page 16: Using The Speakerphone

    LIP-8012D & LIP-8024D User Guide Issue 1 4. MONITOR CONF ROOM 5. DELETE CONF ROOM BACK • Date/Time Set—Enter mm/dd/yy, and press OK Soft button; enter hh/mm, and press OK Soft button. • Set ICM Only Mode—Dial the Station Range for ICM only calls (ex., 103-108=103108), and press the OK...
  • Page 17: Using A Bluetooth Wireless Headset (Lip-8024D Only)

    LIP-8012D & LIP-8024D User Guide Issue 1 To use the Speakerphone to answer or place a call: • Press , the phone goes off-hook and sends SPEAKER audio to the speaker and the microphone. To control the volume of the Speakerphone or handset: •...
  • Page 18 LIP-8012D & LIP-8024D User Guide Issue 1 • Press the button, HOLD SAVE • Press the Next soft button, • Press the OK soft button, • Enter the PIN code referring to the Bluetooth headset manual (default=0000), • Press OK Soft button.
  • Page 19: Using A Serial Dss

    Issue 1 Using a Serial DSS The LIP-8012DSS, LIP-8012LSS, and LIP-8048DSS can be connected with the LIP-8012D or LIP-8024D using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each.
  • Page 20 LIP-8012D & LIP-8024D User Guide Issue 1 To use a Serial DSS: • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OFF the phone, • Connect the serial DSS to the phone, •...
  • Page 21: Receiving Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 ECEIVING CALLS 3. Receiving Calls Answering a Call While Idle There basic types incoming calls; internal/external ringing calls, Intercom Voice Announce calls, and Hold recalls. Your phone assigned Ringing Line Preference; in this case, calls that ring are answered by lifting the handset.
  • Page 22: Responding To A Call While Busy

    LIP-8012D & LIP-8024D User Guide Issue 1 Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You...
  • Page 23: Differential Ring Signals

    LIP-8012D & LIP-8024D User Guide Issue 1 Ring mode—the Answering Machine Emulation (AME) Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast...
  • Page 24: Answering Calls At Night

    LIP-8012D & LIP-8024D User Guide Issue 1 To download a Ring Tone from System memory: • Press TRANS • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), •...
  • Page 25: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 To answer a call ringing at another station: • Lift the handset, • Dial 7 (Directed Call Pick-Up code), • Dial the Intercom Number of the ringing station; the call will be connected.
  • Page 26 LIP-8012D & LIP-8024D User Guide Issue 1 1: Unconditional—all calls station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls, except recalls, when the station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer.
  • Page 27: Forwarding Calls To An External Number

    LIP-8012D & LIP-8024D User Guide Issue 1 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as listed below: 1: Unconditional—all...
  • Page 28: Forwarding Callers To A Text Message

    LIP-8012D & LIP-8024D User Guide Issue 1 To activate Call Forward, Off Premise (forward to an external number) from your phone: • Lift the handset, • Press the Fwd Soft button, • Dial the type of Forward code (1-4), •...
  • Page 29 LIP-8012D & LIP-8024D User Guide Issue 1 the selected message or you can send a text message you select in response to an internal call, Silent Text Message. There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you.
  • Page 30 LIP-8012D & LIP-8024D User Guide Issue 1 To activate Custom or Pre-Defined Message Forward: • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, •...
  • Page 31: Placing A Call

    LIP-8012D & LIP-8024D User Guide Issue 1 LACING A CALL 4. Placing Calls Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...
  • Page 32: External Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 your Station; after you answer the callback, the system will call the previously busy station. If you are the Attendant or Secretary, you may activate Intrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number.
  • Page 33 LIP-8012D & LIP-8024D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, or 001- 200 for iPECS-300 & 600). CO/IP Group access— 801-820 for iPECS-100, or 801-872 for iPECS- 300 & 600 Any CO/IP Line access— When dialing on a CO line which uses pulse style...
  • Page 34: Waiting For The Next Available Co/Ip Line

    LIP-8012D & LIP-8024D User Guide Issue 1 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.
  • Page 35: Using Directory

    LIP-8012D & LIP-8024D User Guide Issue 1 To deactivate Temporary COS: • Press TRANS • Dial 22 (User Program code), • Dial your Authorization code, • Press HOLD SAVE 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS.
  • Page 36: Using And Entering Saved Number Dial

    LIP-8012D & LIP-8024D User Guide Issue 1 4.3.2 Using and Entering Saved Number Dial You may store the last number dialed on an external call to the Saved Number Dial buffer for convenient dialing at a later time. The Saved number is stored until a new number is saved.
  • Page 37 LIP-8012D & LIP-8024D User Guide Issue 1 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect.
  • Page 38: Using Dial By Name And Entering Your Name

    LIP-8012D & LIP-8024D User Guide Issue 1 To place a call using Station Speed Dial: • Lift the handset, and/or press the DIR Soft button, • Press the Speed Soft button, • Dial the desired Station Speed Dial bin number (00-19 or 000-099).
  • Page 39: Using Automatic Called Number Redial (Acnr)

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters). To place a call using Dial by Name: • Press DIR Soft button, •...
  • Page 40 LIP-8012D & LIP-8024D User Guide Issue 1 cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menu and select the ACNR Soft button, •...
  • Page 41: Transfer , Conference & Other Call Handling

    LIP-8012D & LIP-8024D User Guide Issue 1 & O RANSFER ONFERENCE THER ANDLING 5. Call Handling Call Transfer: Sending a call to a different destination You can send an active call to another station or other resource of the system, Call Transfer. You can screen...
  • Page 42: Broker Call: Switching Between Two Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 To place a call on Hold: • Press HOLD SAVE Broker Call: Switching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call.
  • Page 43: Setting Up A Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 To establish an Unsupervised Conference: • Establish conference with two external parties, • Select the Conf Soft button, • Hand-up handset. To retrieve an Unsupervised Conference: • Lift the handset, • Select the Conf Soft button.
  • Page 44: Call Park: Placing A Call On Hold To Page

    LIP-8012D & LIP-8024D User Guide Issue 1 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special holding location (Park Orbit), which can be accessed easily from any station in the system. Typically, this...
  • Page 45: Send & Retrieve Messages

    LIP-8012D & LIP-8024D User Guide Issue 1 & R ETRIEVE ESSAGES 6. Send & Retrieve Responding to a Station Message Messages Waiting Indication Another station can leave a Station Message Waiting indication (MWI) when you do not answer or your phone is in mode.
  • Page 46: Getting Voice Mail Messages

    LIP-8012D & LIP-8024D User Guide Issue 1 Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system.
  • Page 47: Sending And Receiving Short Text Messages

    SAVE To view your received Short text messages: • Press the MSG button, and press the Navigation down key four times (LIP-8012D) or three times (LIP- 8024D), the LCD will display the Message Summary display, 4. UMS MSG(003) 5. ICM SMS(003)
  • Page 48 LIP-8012D & LIP-8024D User Guide Issue 1 • Dial 5; the first two (LIP-8012D) or three (LIP-8024D) SMS messages are shown in brief, • Dial the Message number to view the entire SMS message. To delete received Short text messages: •...
  • Page 49: Remote System Access

    LIP-8012D & LIP-8024D User Guide Issue 1 EMOTE YSTEM CCESS 7. Remote System Direct Inward System Access (DISA) Access DISA (Direct Inward System Access) allows remote users to gain access to the system’s resources (remote users may be required to enter an Authorization Code).
  • Page 50 LIP-8012D & LIP-8024D User Guide Issue 1 To Transfer a call from the mobile extension using the iPECS: • Dial “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.
  • Page 51: Misc . Features

    LIP-8012D & LIP-8024D User Guide Issue 1 EATURES 8. Misc. Features Call Log Users can view a log of incoming, outgoing and missed calls on the display (up to 99 records). A LOG Soft button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls.
  • Page 52 LIP-8012D & LIP-8024D User Guide Issue 1 The CO code in a log item is used to seize the co line when placing an external call using the call log. Up to 5 CO codes can be saved. The first CO code is sent from the system in the saved call log.
  • Page 53: Contrast

    LIP-8012D & LIP-8024D User Guide Issue 1 Contrast To change the LCD Contrast: • While in an idle state, press the VOL buttons to adjust the brightness. - increase (darker) - decrease (brighter) LCD contrast can be adjusted to enhance viewing ability.
  • Page 54: Push-To-Talk (Ptt) Page

    LIP-8012D & LIP-8024D User Guide Issue 1 All Call Page If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue. Users can also request a paged party answer the Page using Meet-Me Paging.
  • Page 55: Wake-Up Alarm

    LIP-8012D & LIP-8024D User Guide Issue 1 Wake-Up Alarm iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the alarm by lifting the handset, BGM will be provided.
  • Page 56: Power Fail Transfer (Pft)

    LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer (PFT) When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).
  • Page 57: Hot Desk

    LIP-8012D & LIP-8024D User Guide Issue 1 To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
  • Page 58 LIP-8012D & LIP-8024D User Guide Issue 1 To Log on to a Hot Desk station: • Lift the handset, • Dial your Authorization Code (Station Number and Password). To Log out of the Hot Desk station: • Press the button, TRANS •...
  • Page 59: Pbx, Centrex & Isdn Features

    LIP-8012D & LIP-8024D User Guide Issue 1 PBX, C & ISDN ENTREX FEATURES 9. PBX, Centrex, & Access PBX or Centrex features ISDN Features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider.
  • Page 60: Using Isdn Supplementary Services

    LIP-8012D & LIP-8024D User Guide Issue 1 To activate Keypad Facility operation: • Press the button to switch to keypad KEYPAD FACILITY mode, • Dial as desired. To deactivate Keypad Facility operation: • Press KEYPAD FACILITY • • Press a Feature or Flex button.
  • Page 61: Features & Flex Buttons

    LIP-8012D & LIP-8024D User Guide Issue 1 & F EATURES LEX BUTTONS 10. Features & Flex 10.1 Entering Station Program Data Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords).
  • Page 62: Appendixa Flexible Numbering Plan

    LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX LEXIBLE UMBERING FEATURE iPECS- iPECS- iPECS- REMARK 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 63 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code...
  • Page 64 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS- Door Open (3 Door ) 300 & iPECS- Door Open (4 Door ) 300 &...
  • Page 65: Appendixb User Program Codes

    LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX ROGRAM ODES CODE FUNCTION REMARK Enblock Mode Dialing iPECS LIP-7000 only 11 x Select Ring Tone 1-8 Differential Ring, Intercom 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode,...
  • Page 66 LIP-8012D & LIP-8024D User Guide Issue 1 CODE FUNCTION REMARK Monitor Conf. Room 61 x Headset/Speakerphone Mode 1: Speakerphone, 2: 62 x Headset Ring Mode Headset, 3: both LCD Display Mode Version Display Background Music 74 x Input up to 7 characters...
  • Page 67 LIP-8012D & LIP-8024D User Guide Issue 1 CODE FUNCTION REMARK Hot Desk Log out Code Force Fwd to Dest. Register Bluetooth Bluetooth Usage August, 2008...

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