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Grandstream Networks GXP1100 User Manual

Small business ip phone
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Download this manual See also: Configuration Manual, User Manual
Grandstream Networks, Inc.
GXP1100/GXP1105
Small Business IP Phone
GXP1100/GXP1105 USER MANUAL

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Summary of Contents for Grandstream Networks GXP1100

  • Page 1 Grandstream Networks, Inc. GXP1100/GXP1105 Small Business IP Phone GXP1100/GXP1105 USER MANUAL...

  • Page 2: Table Of Contents

    FIRMWARE VERSION 1.0.4.23 ......................6 FIRMWARE VERSION 1.0.4.9 ......................6 WELCOME ....................7 PRODUCT OVERVIEW ................8 FEATURE HIGHTLIGHTS ........................8 GXP1100/GXP1105 TECHNICAL SPECIFICATIONS ................8 INSTALLATION ..................10 EQUIPMENT PACKAGING ......................... 10 CONNECTING YOUR PHONE ......................10 SAFETY COMPLIANCES ........................11 WARRANTY ............................
  • Page 3 Table 6: GXP1100/GXP1105 IVR MENU ....................22 Table of Figures GXP1100/GXP1105 User Manual Figure 1: GXP1100/GXP1105 Ports ......................10 Figure 2: GXP1100/GXP1105 Multi Purpose Key - 3 way Conference ............17 Figure 3: Click-to-Dial ..........................40 FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL...

  • Page 4: Gxp1100/Gxp1105 User Manual

    GUI Interface Examples GXP1100/GXP1105 User Manual http://www.grandstream.com/products/gxp_series/general/documents/gxp110x_gui.zip 1. Screenshot of Configuration Login Page 2. Screenshot of Status Page 3. Screenshot of Basic Setting Configuration Page 4. Screenshot of Advanced User Configuration Page 5. Screenshot of SIP Account Configuration Page 6. Screenshot of Saved Configuration Changes Page 7.

  • Page 5: Gnu Gpl Information

    GXP1100/GXP1105 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 6: Change Log

    CHANGE LOG This section documents significant changes from previous versions of GXP1100/GXP1105 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.4.23 • Updated generic config file cfg.xml information. [CONFIGURATION FILE DOWNLOAD] •...

  • Page 7: Welcome

    User Manual, could void your manufacturer warranty. Warning: Please do not use a different power adaptor with the GXP1100 as it may cause damage to the products and void the manufacturer warranty.

  • Page 8: Product Overview

    Automated provisioning using TR-069 or AES encrypted XML configuration file, SRTP and TLS for advanced security and privacy protection, LLDP, IPv6 GXP1100/GXP1105 TECHNICAL SPECIFICATIONS Table 1: GXP1100/GXP1105 TECHNICAL SPECIFICATIONS SIP RFC3261, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP, ICMP, DNS (A Protocols record, SRV, NAPTR), DHCP, PPPoE, TELNET, TFTP, NTP, STUN, TR-069, Standards 802.1x, LLDP, IPv6, TLS, SRTP...
  • Page 9 F / 0-40 C, 10-90% (non-condensing) Temperature Humidity GXP1100/GXP1105 phone, handset with cord, base stand, universal power supply, Package Content network cable, quick start guide FCC Part 15 (CFR 47) Class B; EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN60950-1; AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS;...

  • Page 10: Installation

    INSTALLATION EQUIPMENT PACKAGING Table 2: GXP1100/GXP1105 EQUIPMENT PACKAGING Main Case Yes (1) Handset Yes (1) Phone Cord Yes (1) Power Adaptor Yes (1) Ethernet Cable Yes (1) Phone Stand Yes (1) Quick Start Guide Yes (1) CONNECTING YOUR PHONE Figure 1: GXP1100/GXP1105 Ports...

  • Page 11: Safety Compliances

    6. Pick up the handset and the dial tone will be heard. Press *** to use the IVR menu and enter menu options to hear the corresponding voice prompt. For example, dial 02 in the IVR menu will hear the IP address. You can further configure the phone using the web GUI by entering GXP1100/GXP1105's IP address.

  • Page 12: Using The Gxp1100/Gxp1105

    USING THE GXP1100/GXP1105 GETTING FAMILAR WITH THE KEYPAD The following table describes the buttons used on the GXP1100/GXP1105 keypad. Table 4: GXP1100/GXP1105 KEYPAD DEFINITIONS Hold. Place active call on hold, or resume the call on hold. Flash. Flash key can be used for multiple purposes.

  • Page 13: Making Phone Calls

    GXP1100/GXP1105 can support up to two lines “virtually” mapped to one SIP account. By picking up the handset, the GXP1100/GXP1105 will be in off hook state and the dial tone will be heard. To make a call, dial out the number with the current line.

  • Page 14: Making Calls Using Ip Addresses

    Quick IP Call Mode: The GXP1100/GXP1105 also supports Quick IP Call mode. This enables the phone to make direct IP calls using only the last few digits (last octet) of the target phone's IP address. This is possible only if both phones are under the same LAN/VPN.

  • Page 15: Answering Phone Calls

    To enable Quick IP Call Mode, go to GXP1100/GXP1105 Web GUI->Advanced Setting page, set "Use Quick IP Call Mode" to "Yes". Then take the handset off hook and dial #xxx where x is 0-9 and xxx<255. Press # or SEND and a direct IP call to aaa.bbb.ccc.XXX will be completed. "aaa.bbb.ccc" is from the local IP address regardless of subnet mask.

  • Page 16: Mute

    MUTE During an active call, press the MUTE key to mute/unmute the microphone. CALL TRANSFER GXP1100/GXP1105 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer. • Blind Transfer.  During the first active call, press TRAN key and dial the number to transfer to;...

  • Page 17: 3-Way Conferencing

    In auto-attended transfer, use SEND key to dial out the second call instead of using #, even when # could be used as SEND in normal phone calls. 3-WAY CONFERENCING GXP1100/GXP1105 can host 3-way conference call by using Multi Purpose Key or FLASH key. • To use Multi-Purpose Key to establish 3-way conference call, go to GXP1100/GXP1105 Web GUI->Settings->Basic Settings, configure the 3-way conference as the Multi Purpose Key mode.
  • Page 18  Users could simply hang up the call to terminate the conference call. • To use Flash key to establish 3-way conference call, go to GXP1100/GXP1105 Web GUI->Settings->Advanced Settings, set “Enable FLASH key as CONF” to “Yes”. Click on "Update" on the bottom of the Web GUI page and then reboot the phone.

  • Page 19: Voice Messages (Message Waiting Indicator)

    Users can press *** to the IVR menu and then enter 86 to hear the number of new voice messages. CALL FEATURES The GXP1100/GXP1105 supports traditional and advanced telephony features including caller ID, caller ID with caller Name, call forward and etc.
  • Page 20 Press # or SEND key; • The call will hang up automatically with delayed call forward set up. Cancel Delayed Call Forward. To cancel the delayed call forward: • Pick up the handset; FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 20 of 46...
  • Page 21 • Dial *93. A short tone will be heard; • Wait for the call to hang up. The delayed call forward is cancelled. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 21 of 46...

  • Page 22: Configuration Guide

    Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA IVR MENU GXP1100/GXP1105 has a built-in voice prompt menu for simple device configuration. Pick up the handset and dial *** to use the IVR menu. Table 6: GXP1100/GXP1105 IVR MENU...

  • Page 23: Firmware Version

    Automatically returns to Main Menu. Others CONFIGURATION VIA WEB BROWSER The GXP1100/GXP1105 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome.

  • Page 24: Definitions

    After submitting the changes in all the Web GUI pages, reboot the phone to have the changes take effect. DEFINITIONS This section describes the options in the GXP1100/GXP1105 Web GUI. As mentioned, you can log in as an administrator or an end user. •...

  • Page 25: Account Page Definitions

    SIP service subscriber's Authenticate ID used for authentication. It can Authenticate ID be identical to or different from the SIP User ID. Authenticate Password The account password required for the phone to authenticate with the FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 25 of 46...
  • Page 26 SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 interval SIP T2 Interval. The default setting is 4 seconds. SIP Transport Determines the network protocol used for the SIP transport. Users can FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 26 of 46...
  • Page 27 Proxy-Require NAT/Firewall. Do not configure this parameter unless this feature is supported on the SIP server. Voice Mail UserID Allows you to access voice messages by pressing the MESSAGE button FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 27 of 46...
  • Page 28 2 and 9, followed by any 7 digit number OR Allows any length of numbers with leading digit 2, replacing the 2 with 011 when dialed. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 28 of 46...
  • Page 29 (in seconds) where the session is considered timed out, provided no successful session refresh transaction occurs beforehand. The default value is 180 seconds. The minimum session expiration (in seconds). The default value is 90 Min-SE seconds. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 29 of 46...
  • Page 30 The custom ring tone will be used if the phone receives SIP INVITE with Alert-Info header in the following format: Alert-Info: <http://127.0.0.1>; info=priority FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 30 of 46...
  • Page 31 "ptime" value for the SDP will Voice Frames Per TX change with different configurations here. This value is related to the codec used and the actual frames transmitted during the in payload call. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 31 of 46...
  • Page 32 Users can Special Feature choose from Standard, Nortel MCS, Broadsoft, CBCOM, RNK, Sylantro or Huawei IMS depending on the server type. The default setting is "Standard". FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 32 of 46...

  • Page 33: Settings/Basic Settings Page

    IPv6 address type. Enter the IPv6 Prefix (64 bits) when Prefix Static is used in "Statically IPv6 Prefix configured" IPv6 address type. DNS Server 1 Enter the DNS Server 1 for IPv6. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 33 of 46...
  • Page 34 Configures the date/time on the phone according to the specified time Time Zone zone. This parameter allows the users to define their own time zone. Self-Defined Time Zone The syntax is: std offset dst [offset], start [/time], end [/time] FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 34 of 46...

  • Page 35: Settings/Advanced Settings Page

    Specifies how often the phone sends a blank UDP packet to the SIP Keep-alive Interval server in order to keep the "ping hole" on the NAT router to open. The FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 35 of 46...
  • Page 36 The default setting is "Yes". Automatic Upgrade Enables automatic upgrade and provisioning. The default setting is "No". Authenticates configuration file before acceptance. The default setting is Authenticate Conf File "No". FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 36 of 46...
  • Page 37 The default setting is "No". Defines the URL or IP address of the NTP server. The phone may obtain NTP Server the date and time from the server. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 37 of 46...
  • Page 38 Enables Multi Purpose Key to send DTMF during the call. The default Enable MPK sending DTMF setting is "No". Enable FLASH key as CONF If set to "Yes", FLASH key can be used to establish 3-way conference. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 38 of 46...

  • Page 39: Nat Settings

    Default setting is "No". Enable the device to use NAT traversal when it is behind firewall on a private network. Select Keep-Alive, Auto, STUN (with STUN server path configured too) or other option according to the network setting. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 39 of 46...

  • Page 40: Click-To-Dial

    CLICK-TO-DIAL From GXP1100/GXP1105 Web GUI, users could dial out with Click-to-Dial feature on the top menu of the Web GUI when the account is registered. After clicking on the icon, a new dialing window will show as the figure below. Enter number and click on "Dial", the phone will go off hook and dial out the number from account 1.
  • Page 41 Press the Reboot button on the bottom of the web GUI page to reboot the phone remotely. The web browser will then display a reboot page with message "The device is rebooting now...". Wait for about 1 minute to log in again. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL Page 41 of 46...

  • Page 42: Upgrading And Provisioning

    UPGRAGE VIA WEB GUI Open a web browser on PC and enter the IP address for the GXP1100/GXP1105. Then, login with the administrator username and password. Go to Settings->Advanced Settings page, enter the IP address or the FQDN for the upgrade server in "Firmware Server Path"...

  • Page 43: No Local Tftp/Http Servers

    LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server.

  • Page 44: Configuration File Download

    For a detailed parameter list, please refer to the corresponding firmware release configuration template. When the GXP1100/GXP1105 boots up or reboots, it will issue a request to download a configuration XML file named "cfgxxxxxxxxxxxx.xml" followed by a file named "cfgxxxxxxxxxxxx", where "xxxxxxxxxxxx" is the MAC address of the phone, i.e., "cfg000b820102ab.xml"...

  • Page 45: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 46: Experiencing The Gxp1100/Gxp1105

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.4.23 GXP1100/GXP1105 USER MANUAL...

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