Grandstream Networks GXP1160 User Manual
  1. Manuals
  2. Brands
  3. Grandstream Networks Manuals
  4. IP Phone
  5. GXP1160
  6. User manual

Grandstream Networks GXP1160 User Manual

Small-medium business ip phone
Hide thumbs Also See for GXP1160:
Table of Contents

Advertisement

Quick Links

See also: User Manual
Grandstream Networks, Inc.
GXP1160/GXP1165
Small-Medium Business IP Phone
GXP1160/GXP1165 USER MANUAL

Advertisement

Table of Contents
loading

Related Manuals for Grandstream Networks GXP1160

Summary of Contents for Grandstream Networks GXP1160

  • Page 1 Grandstream Networks, Inc. GXP1160/GXP1165 Small-Medium Business IP Phone GXP1160/GXP1165 USER MANUAL...

  • Page 2: Table Of Contents

    GXP1160/GXP1165 User Manual Index GUI INTERFACE EXAMPLES ..............5 GNU GPL INFORMATION ................6 CHANGE LOG ................... 7 FIRMWARE VERSION 1.0.5.24 ......................7 FIRMWARE VERSION 1.0.5.15 ......................7 FIRMWARE VERSION 1.0.5.2 ......................7 WELCOME ....................8 PRODUCT OVERVIEW ................9 FEATURE HIGHTLIGHTS ........................
  • Page 3 CALL TRANSFER ........................22 3-WAY CONFERENCING ......................23 VOICE MESSAGES (MESSAGE WAITING INDICATOR) ............25 CALL FEATURES ..........................25 CUSTOMIZED LCD SCREEN & XML ....................27 CONFIGURATION GUIDE ................ 28 CONFIGURATION VIA KEYPAD ......................28 CONFIGURATION VIA WEB BROWSER ................... 33 DEFINITIONS ............................
  • Page 4 Table of Tables GXP1160/GXP1165 User Manual Table 1: GXP1160/GXP1165 TECHNICAL SPECIFICATIONS ..............9 Table 2: GXP1160/GXP1165 EQUIPMENT PACKAGING ................11 Table 3: GXP1160/GXP1165 CONNECTORS .................... 12 Table 4: LCD DISPLAY DEFINITIONS ......................14 Table 5: GXP1160/GXP1165 LCD ICONS ....................15 Table 6: KEYPAD DEFINITIONS ........................

  • Page 5: Gui Interface Examples

    GUI INTERFACE EXAMPLES http://www.grandstream.com/products/gxp_series/general/documents/gxp21xx_gui.zip 1. Screenshot of Login Page 2. Screenshots of Status Pages 3. Screenshots of Accounts Pages 4. Screenshots of Settings Pages 5. Screenshots of Network Pages 6. Screenshots of Maintenance Pages 7. Screenshots of Phonebook Pages FIRMWARE VERSION 1.0.5.24...

  • Page 6: Gnu Gpl Information

    GXP1160/GXP1165 firmware contains third-party software licensed under the GNU General Public License (GPL). Grandstream uses software under the specific terms of the GPL. Please see the GNU General Public License (GPL) for the exact terms and conditions of the license.

  • Page 7: Change Log

    CHANGE LOG This section documents significant changes from previous versions of user manuals for GXP1160/GXP1165. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.5.24  Updated TFTP server download link for 1.0.5.24.

  • Page 8: Welcome

    IP phone with highly affordable cost. Caution: Changes or modifications to this product not expressly approved by Grandstream, or operation of this product in any way other than as detailed by this User Manual, could void your manufacturer warranty.

  • Page 9: Product Overview

    PRODUCT OVERVIEW FEATURE HIGHTLIGHTS  128 x 40 pixel graphical LCD display;  Single SIP account, up to 2 call appearances, 3 XML programmable context-sensitive soft keys, 3-way conference;  Phonebook with up to 500 contacts and call history with up to 500 records; ...
  • Page 10 Wall Mountable Layer 2 (802.1Q, 802.1p) and Layer 3 (ToS, DiffServ, MPLS) QoS Security User administrator level passwords, MD5-sess based authentication, 256-bit AES encrypted configuration file, TLS, SRTP, 802.1X media access control Multi-language English, German, Italian, French, Spanish, Portuguese, Russian, Croatian, Simplified Chinese, traditional Chinese, Korean, Japanese and etc Upgrade Firmware upgrade via TFTP/HTTP/HTTPS, mass provisioning using TR-069 or...

  • Page 11: Installation

    INSTALLATION EQUIPMENT PACKAGING Table 2: GXP1160/GXP1165 EQUIPMENT PACKAGING Main Case Handset Phone Cord Power Adaptor Ethernet Cable Phone Stand Quick Start Guide CONNECTING YOUR PHONE Figure 1: GXP1160/GXP1165 Ports FIRMWARE VERSION 1.0.5.24 GXP1160/GXP1165 USER MANUAL Page 11 of 63...

  • Page 12: Table 3: Gxp1160/Gxp1165 Connectors

    Table 3: GXP1160/GXP1165 CONNECTORS Handset Port Headset Port RJ9 headset connector port, supporting EHS (Electronic Hook-Switch) with Plantronics headsets LAN Port 10/100Mbps RJ-45 port connecting to Ethernet, integrated PoE (GXP1165 only) PC Port 10/100Mbps RJ-45 port for PC connection Power Jack 5V DC Power connector port To set up the GXP1160/GXP1165, follow the steps below: 1.

  • Page 13: Safety Compliances

    If the phone was purchased directly from Grandstream, contact the Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number before the product is returned. Grandstream reserves the right to remedy warranty policy without prior notification.

  • Page 14: Using The Gxp1160/Gxp1165

    USING THE GXP1160/GXP1165 GETTING FAMILAR WITH THE LCD GXP1160/GXP1165 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active). The following table describes the items displayed on the GXP1160/GXP1165 idle screen. Table 4: LCD DISPLAY DEFINITIONS Displays the current date and time.

  • Page 15: Table 5: Gxp1160/Gxp1165 Lcd Icons

     Redial Redials the last dialed number after off hook when there is existed call log.  Dial Dials the call out after off hook and entering the number.  Answer Answers the incoming call when the phone is ringing. ...

  • Page 16: Getting Familar With The Keypad

    Headset Status. OFF - headset off ON - headset on DND Status. OFF - Do Not Disturb disabled ON - Do Not Disturb enabled Call Forward Status. OFF - Call Forward feature disabled ON - Call Forward feature enabled MUTE Status. OFF - The active call is not muted ON - The active call is muted SRTP Status.

  • Page 17: Making Phone Calls

    Phonebook. Brings phonebook on screen. Voicemail. Press to retrieve voice mails. Navigation Keys/Menu.  Press navigation keys move up/down/left/right;  Press the round button in the center to enter Keypad Configuration MENU when phone is in idle;  The round button "MENU" can also be used as ENTER key when in Keypad Configuration.

  • Page 18: Completing Calls

    COMPLETING CALLS There are several ways to complete a call on GXP1160/GXP1165.  On hook dialing. Enter the number when the phone is on hook and then send out. When the phone is in idle, enter the number to be dialed out; Take handset off hook;...

  • Page 19: Making Calls Using Ip Addresses

     Select the phonebook entry you would like to call using the navigation "UP" and "DOWN" arrow keys;  Press SEND key to dial the selected contact.  Via Paging/Intercom.  Take handset off hook; or Press Speaker button; or Press Headset softkey with headset plugged in;...
  • Page 20  Both phones can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). To make a direct IP call, please follow the steps below:  Press MENU button to bring up main menu; ...

  • Page 21: Answering Phone Calls

     If you have a SIP server configured, direct IP call still works. If you are using STUN, direct IP call will also use STUN;  Configure the "User Random Port" to "No" when completing direct IP calls. ANSWERING PHONE CALLS RECEIVING CALLS ...

  • Page 22: Mute

    . Call waiting tone (stutter tone) will be audible on new incoming call during the active call. MUTE During an active call, press the MUTE softkey to mute/unmute the microphone. The LCD will show "Talking" or "MUTE" to indicate the mute status, with Mute icon displayed on the right side of the screen. CALL TRANSFER GXP1160/GXP1165 supports Blind Transfer, Attended Transfer and Auto-Attended Transfer.

  • Page 23: 3-Way Conferencing

    automatically placed on hold;  Dial the number and press SEND key or # to make a second call. (Once the number is entered, a "Transfer" softkey will show. If "Transfer" softkey is pressed instead of SEND or #, a blind transfer will be performed);...
  • Page 24 on hold separately;  Press FLASH key to resume the 2-way conversation with the second established call;  If users would like to re-establish conference call, before FLASH key is pressed in the above step, press the ReConf softkey right after the conference call is held/split; ...

  • Page 25: Voice Messages (Message Waiting Indicator)

     This will end the second call and the screen will show the first call on hold.  End Conference.  Press HOLD key to split the conference call. The conference call will be ended with both calls on hold; Or ...
  • Page 26 Send Caller ID (for all subsequent calls)  Off hook the phone;  Dial *31. Block Caller ID (per call)  Off hook the phone;  Dial *67 and then enter the number to dial out. Send Caller ID (per call) ...

  • Page 27: Customized Lcd Screen & Xml

    CUSTOMIZED LCD SCREEN & XML The GXP1160/GXP1165 IP phone supports the following XML applications. Please refer to the corresponding link for documentation and templates.  XML custom idle screen (customize idle screen logo, softkey layout, and etc.) http://www.grandstream.com/products/gxp_series/general/documents/GXP2120/GXP2110/GXP2100_ 14xx_XML_Screen_Customization.zip  XML downloadable phonebook http://www.grandstream.com/products/gxp_series/general/documents/gxp_wp_xml_phonebook.pdf FIRMWARE VERSION 1.0.5.24...

  • Page 28: Configuration Guide

    CONFIGURATION GUIDE The GXP1160/GXP1165 can be configured via two ways:  LCD Configuration Menu using the phone's keypad;  Web GUI embedded on the phone using PC's web browser. CONFIGURATION VIA KEYPAD To configure the LCD menu using phone's keypad, follow the instructions below: ...
  • Page 29 Gateway and DNS server.  Account X: Registered/Not Registered.  Boot version  Prog version: This is the main firmware release number.  Core version  Base version  Aux version  DSP version  MAC address  HW version ...
  • Page 30  Display Language Selects the language to be displayed on the phone's LCD. Users could select Automatic for local language based on IP location if available.  Time Settings Configures date and time on the phone.  Star Key Lock Turns on/off keypad lock feature and configures keypad lock password.
  • Page 31 Server 2; Configures 802.1X mode. Call Features Configures call forward features for Forward All, Forward Busy, Forward No Answer and No Answer Timeout. Voice Mails Displays voicemail message information in the format below: new messages/all messages (urgent messages/all urgent messages) Reboot Reboot the phone.

  • Page 32: Figure 3: Keypad Menu Flow

    Answered Calls First Name Dialed Calls Last Name Missed Calls Number Transferred Calls Acct Forwarded Calls Groups MENU Clear All Confirm Add Back Cancel & Return Server Address Groups Call History Port New Entry Base Search User Name Download Phonebook XML Status Password Delete All Entries...

  • Page 33: Configuration Via Web Browser

    CONFIGURATION VIA WEB BROWSER The GXP1160/GXP1165 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. To access the Web GUI: 1.

  • Page 34: Status Page Definitions

     Status: Displays the Account status, Network status, and System Info of the phone;  Account: To configure the SIP account;  Network: To configure network settings;  Settings: To configure call features, ring tone, LCD display, Web services, XML applications and etc; ...

  • Page 35: Accounts Page Definitions

     Prog: program version number. This is the main firmware release number, which is always used for identifying the software system of the phone;  Aux: Aux version number;  Dsp: DSP version number. System Up Time System up time since the last reboot. System Time Current system time on the phone system.
  • Page 36 This parameter controls how the Search Appliance looks up IP addresses for hostnames. There are four modes: A Record, SRV, NATPTR/SRV, Use Configured IP. The default setting is "A Record". If the user wishes to locate the server by DNS SRV, the user may select "SRV" or "NATPTR/SRV". If "Use DNS Mode Configured IP"...
  • Page 37 5060 for Account 1. SIP Registration Failure Specifies the interval to retry registration if the process is failed. The default Retry Wait Time value is 20 seconds. SIP T1 Timeout SIP T1 Timeout. The default setting is 0.5 seconds. SIP T2 interval SIP T2 Interval.
  • Page 38 Controls whether the P-Preferred-Identity Header will present in the SIP INVITE message or not. The default setting is "default", which is when Use P-Preferred-Identity "Huawei IMS" special feature is on, the P-Preferred-Identity Header will not Header show in INVITE. If set to "Yes", the P-Preferred-Identity Header will always show in INVITE.
  • Page 39 a session timer when it makes outbound calls. If set to "Yes" and the remote party supports session timers, the phone will use Callee Request Timer a session timer when it receives inbound calls. If Force Timer is set to "Yes", the phone will use the session timer even if the remote party does not support this feature.
  • Page 40 Vocoder in 200OK SDP received 200OK SDP as the codec. The default setting is "No". Enables the SRTP mode based on your selection. The default setting is SRTP Mode "Disabled". Defines whether symmetric RTP is supported or not. The default setting is Symmetric RTP "No".
  • Page 41 c) ^ - exclude d) [3-5] - any digit of 3, 4, or 5 e) [147] - any digit of 1, 4, or 7 <2=011> - replace digit 2 with 011 when dialing g) | - the OR operand  Example 1: {[369]11 | 1617xxxxxxx} Allow 311, 611, and 911 or any 10 digit numbers with leading digits 1617;...
  • Page 42 When enabled, Do No Disturb, Call Forward and other call features will be Enable Call Features supported locally provided ITSP support those features. The default setting is "Yes". If set to "No", ForwardAll softkey will be hidden for Account 1. Configures Call Log setting on the phone.

  • Page 43: Settings Page Definitions

    header sent from the server/proxy. The default setting is "No". Refer-To Use Target If set to "Yes", the "Refer-To" header uses the transferred target's Contact Contact header information for attended transfer. The default setting is "No". Transfer on Conference Defines whether or not the call is transferred to the other party if the initiator of Hangup the conference hangs up.
  • Page 44 Note: When the phone is in public mode login screen, press CONF button will have the IP address of the phone displayed. Settings -> Call Features Configures a User ID/extension to dial automatically when the phone is Off-hook Auto Dial off hook.
  • Page 45 Call History Flash Writing: Defines the number of unsaved logs before written to phone's flash. The Max Unsaved Log default value is 200 entries. Settings -> Ring Tone Configures ring or tone frequencies based on parameters from local telecom. The default value is North American standard. Frequencies Call Progresses Tones: should be configured with known values to avoid uncomfortable high System Ring Tone...
  • Page 46 between Headset and Speaker. Selects headset type from Normal RJ9 headset or Plantronics EHS Headset Type headset. The default setting is "Normal". Configures to enable or disable the speaker to ring when headset is used on "Toggle Headset/Speaker" mode. If set to "Yes", when the phone is in Always Ring Speaker Headset "Toggle Headset/Speaker"...

  • Page 47: Network Page Definitions

    Therefore, this example is the DST which starts from the First Sunday of April to the 1st Sunday of November. Configures the date display format on the LCD. The following formats are supported:  yyyy-mm-dd: 2012-07-02  Date Display Format mm-dd-yyyy: 07-02-2012 ...
  • Page 48 Internet Protocol Selects Prefer IPv4 or Prefer IPv6. Allows users to configure the appropriate network settings on the phone IPv4 Address Type to obtain IPv4 address. Users could select "DHCP", "Static IP" or "PPPoE". By default, it is set to "DHCP". Specifies the name of the client.

  • Page 49: Maintenance Page Definitions

    Upload 802.1X CA certificate to the phone; or delete existed 802.1X CA 802.1X CA Certificate certificate from the phone. Upload 802.1X Client certificate to the phone; or delete existed 802.1X 802.1X Client Certificate Client certificate from the phone. Specifies the HTTP proxy URL for the phone to send packets to. The HTTP Proxy proxy server will act as an intermediary to route the packets to the destination.
  • Page 50 Password is required for the phone to decrypt the encrypted XML configuration file. HTTP/HTTPS User The user name for the HTTP/HTTPS server. Name HTTP/HTTPS Password The password for the HTTP/HTTPS server. Upgrade Via Allows users to choose the firmware upgrade method: TFTP, HTTP or HTTPS. Defines the server path for the firmware server.
  • Page 51 Syslog messages are sent based on the following events:  product model/version on boot up (INFO level);  NAT related info (INFO level);  sent or received SIP message (DEBUG level);  SIP message summary (INFO level);  inbound and outbound calls (INFO level); ...

  • Page 52: Phonebook Page Definitions

     Unrestricted. All the options can be accessed in keypad Menu.  Basic settings only. The CONFIG option will not display for users to access in keypad Menu.  Constraint Mode. CONFIG, FACTORY FUNCTIONS and NETWORK options will not display for users to access in keypad menu. If set to "Yes", the keypad can be locked by pressing and holding the STAR * key for about 4 seconds.
  • Page 53 Base Example: dc=grandstream, dc=com ou=Boston, dc=grandstream, dc=com Configures the bind "Username" for querying LDAP servers. Some LDAP User Name servers allow anonymous binds in which case the setting can be left blank. Configures the bind "Password" for querying LDAP servers. The field can be Password left blank if the LDAP server allows anonymous binds.

  • Page 54: Nat Settings

    Example: cn sn description Specifies the "number" attributes of each record which are returned in the LDAP search result. This field allows the users to configure multiple space separated number attributes. LDAP Number Attributes Example: telephoneNumber telephoneNumber Mobile Configures the entry information to be shown on phone's LCD. Up to 3 fields can be displayed.

  • Page 55: Weather Update

    Under Settings->General Settings, enter a STUN Server IP (or FQDN) that you may have, or look up a free public STUN Server on the internet and enter it on this field. If using Public IP, keep this field blank.  Use Random Ports It is under Settings->General Settings.

  • Page 56: Public Mode

     The searching result will show in a new window with URL in the browser's address bar. For example, http://www.weather.com/weather/right-now/Boston+MA+USMA0046  In the above link, USMA0046 is the city code to be filled in "Self-Defined City Code" option. Users could then further configure the "Update Interval" and "Degree Unit" for weather information display.

  • Page 57: Figure 5: Web Gui - Phonebook->Contacts

    Additionally, users could directly send the command for the phone to dial out by specifying the following URL in PC's web browser, or in the field as required in other call modules. http://ip_address/cgi-bin/api-make_call?phonenumber=1234&account=0&password=admin In the above link, replace the fields with ...

  • Page 58: Figure 6: Click-To-Dial

    Figure 6: Click-to-Dial SAVING THE CONFIGURATION CHANGES After users makes changes to the configuration, press the "Save" button will save but not apply the changes until the "Apply" button on the top of web GUI page is clicked. Or, users could directly press "Save and Apply"...

  • Page 59: Upgrading And Provisioning

    TFTP/HTTP/HTTPS server and selecting a download method. Configure a valid URL for TFTP or HTTP/HTTPS; the server name can be FQDN or IP address. Examples of valid URLs: firmware.grandstream.com fw.ipvideotalk.com/gs There are two ways to setup a software upgrade server: The LCD Keypad Menu or the Web Configuration Interface.

  • Page 60: No Local Tftp/Http Servers

    LAN environment whenever possible. NO LOCAL TFTP/HTTP SERVERS For users that would like to use remote upgrading without a local TFTP/HTTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their phone via this server.

  • Page 61: Firmware Version 1.0.5.24 Gxp1160/Gxp1165 User Manual

    "cfgxxxxxxxxxxxx.xml" file is not successful, the provision program will download a generic cfg.xml file. The configuration file name should be in lower case letters. For more details on XML provisioning, please refer to: http://www.grandstream.com/general/gs_provisioning_guide_public.pdf FIRMWARE VERSION 1.0.5.24 GXP1160/GXP1165 USER MANUAL...

  • Page 62: Restore Factory Default Settings

    Restoring the Factory Default Settings will delete all configuration information on the phone. Please backup or print all the settings before you restore to the factory default settings. Grandstream is not responsible for restoring lost parameters and cannot connect your device to your VoIP service provider.

  • Page 63: Experiencing The Gxp1160/Gxp1165

    Thank you again for purchasing Grandstream IP phone, it will be sure to bring convenience and color to both your business and personal life. FIRMWARE VERSION 1.0.5.24 GXP1160/GXP1165 USER MANUAL...

This manual is also suitable for:

Gxp1165

Table of Contents