Table of Contents
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Contents
Chapter 1. About this manual . . . . . . 1
Important safety information . . . . . . . . . .
Chapter 2. Safety information . . . . . . 3
General safety . . . . . . . . . . . . . . . .
Electrical safety . . . . . . . . . . . . . . .
Safety inspection guide . . . . . . . . . . . .
devices . . . . . . . . . . . . . . . . . .
Grounding requirements . . . . . . . . . . . .
Chapter 3. General information . . . . 29
Specifications . . . . . . . . . . . . . . .
For machine type: 10AR . . . . . . . . .
For machine type: 10AQ . . . . . . . . .
. . . . . . . . . . . . .
7 operating system . . . . . . . . . . .
Lenovo Support Web site . . . . . . . . . .
Chapter 4. General checkout . . . . . 33
Problem determination tips . . . . . . . . . .
diagnostics . . . . . . . . . . . . . . 35
Basic troubleshooting . . . . . . . . . . . .
Windows 8.1 operating system . . . . . . . .
Troubleshooting procedure . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . .
Audio problems . . . . . . . . . . . .
CD problems . . . . . . . . . . . . .
DVD problems . . . . . . . . . . . . .
Intermittent problems . . . . . . . . . .
Hard disk drive problems . . . . . . . . .
problems . . . . . . . . . . . . . . .
Monitor problems. . . . . . . . . . . .
Networking problems . . . . . . . . . .
Option problems . . . . . . . . . . . .
Performance and lockup problems . . . . .
Printer problems . . . . . . . . . . . .
Serial port problems. . . . . . . . . . .
Software problems . . . . . . . . . . .
USB problems . . . . . . . . . . . . .
© Copyright Lenovo 2013
Diagnostics . . . . . . . . . . . . . . . .
1
program . . . . . . . . . . . . . . . . 55
3
3
Starting the Setup Utility program . . . . . . .
5
Viewing and changing settings . . . . . . . .
Using passwords. . . . . . . . . . . . . .
5
6
6
29
29
30
30
Selecting a startup device . . . . . . . . . .
30
. . . .
32
Enabling ErP compliance mode . . . . . . . .
32
ICE performance mode . . . . . . . . . . .
ICE thermal alert . . . . . . . . . . . . . .
33
operating system. . . . . . . . . . . . . .
35
Hard disk drive boot error . . . . . . . . . .
Power supply problems . . . . . . . . . . .
36
Beep symptoms . . . . . . . . . . . . . .
36
POST error codes . . . . . . . . . . . . .
37
Miscellaneous error conditions . . . . . . . .
37
Undetermined problems . . . . . . . . . . .
39
40
Chapter 8. Locations . . . . . . . . . 67
41
For machine type: 10AR . . . . . . . . . . .
41
42
44
46
48
49
51
51
For machine type: 10AQ . . . . . . . . . . .
52
53
Lenovo Solution Center . . . . . . . . .
Password considerations . . . . . . . . .
Power-on password . . . . . . . . . . .
Administrator password . . . . . . . . .
Hard Disk Password. . . . . . . . . . .
CMOS) . . . . . . . . . . . . . . . .
sequence . . . . . . . . . . . . . . .
on the front of your computer . . . . . . .
computer . . . . . . . . . . . . . . .
Locating major FRUs and CRUs . . . . . .
Looking up FRU information . . . . . . .
Locating internal drives . . . . . . . . .
on the front of your computer . . . . . . .
53
54
55
55
55
56
56
56
56
56
57
. . . . . . . .
57
58
58
58
58
59
59
60
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60
61
61
61
62
64
65
67
67
68
70
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Table of Contents
Troubleshooting
