Mykey Troubleshooting - Lincoln MKZ Hybrid Owner's Manual

MYKEY TROUBLESHOOTING

Condition
I cannot program a key.
I cannot program the optional settings.
I cannot clear the restricted keys.
I lost the only admin key.
I lost a key.
No restricted key functions with intelli-
gent access key (push-button start).
MyKey miles do not accumulate.
MyKey®
· The key in the ignition does not have
admin privileges.
· The key in the ignition is the only
admin key (there always has to be at
least one admin key).
· The intelligent access key is not in the
backup slot (vehicles with push-
button start).
· SecuriLock® passive anti-theft
system is disabled or in unlimited
mode.
· The key in the ignition does not have
admin privileges. I cannot program the
optional settings.
· No keys are programmed to the
vehicle. See Creating a MyKey (page
59).
· The key in the ignition does not have
admin privileges.
· No restricted keys are programmed
to the vehicle. See Creating a MyKey
(page 59).
· Purchase a new key from your
authorized dealer.
· Program a spare key. See Passive
Anti-Theft System (page 72).
· An admin fob is present at engine
start-up.
· No MyKey keys are programmed to
the vehicle. See Creating a MyKey
(page 59).
· The MyKey key is not being used by
the intended user.
· The key system has been reset.
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Potential Causes