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Manual 599082 March 2004 Changes: Aug 03: Addition of info on Dry Enhancement Mode – refer section 4.1.8, page 20, plus many minor alterations throughout manual. Mar 04: Dimensions and Specifications updated p 9, 10. Fisher & Paykel Appliances Inc 27 Hubble, Irvine, California, CA92618, Ph: 949 790 8900...
C O N T E N T S 1.0 SERVICE REQUIREMENTS ......................7 & S ........................7 EALTH AFETY 1.1.1 .......................7 LECTRICAL AFETY 1.1.2 ....................7 LECTROSTATIC ISCHARGE 1.1.3 ....................7 ORKING RACTICES 1.1.4 ......................7 SOLATE ATER UPPLY 1.1.5 .......................7 ATER HECK 1.1.6 ........................7 NSULATION 1.1.7...
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3.10 ..........................14 OCKRING 3.11 ..........................14 RAIN YCLE 3.12 ...........................14 ILTER LATE 3.12.1 ......................14 ILTER YSTEM 3.12.2 ..............14 EMOVING AND LEANING THE ILTER LATE 3.13 ..........................14 RYING YCLE 3.14 ) ...................15 ATER OFTENER WHERE FITTED 4.0 OPTION ADJUSTMENT MODE ....................16 ....................16 OW TO HANGE...
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9.0 SERVICE PROCEDURES ......................36 ......................36 RAWER RONT EMOVAL ..........................36 EMOVAL LCD D ..................37 RAWER AND ISPLAY EMOVAL ........................37 RYING EMOVAL ......................38 ETERGENT ISPENSER ......................38 LECTRONIC ONTROLLER ......................39 ILTER LATE EMOVAL ......................39 OTOR SSEMBLY EMOVAL ......................39 IRING OVER EMOVAL 9.10 .........................40 ISCONNECTION 9.11...
March 2004 Manual 599082 1.0 SERVICE REQUIREMENTS Health & Safety Note: When servicing the DishDrawer, Health and Safety issues must be considered at all times. Specific safety issues are listed below with their appropriate icon. These are illustrated throughout the service information to remind service people of the Health and Safety issues. 1.1.1 Electrical Safety Ensure the mains power has been disconnected before servicing the DishDrawer.
March 2004 Manual 599082 1.1.7 Solvent and Excessive Heat Damage Plastic surfaces can be damaged by solvents and excessive heat. 1.1.8 Sheet Metal Edges When working around cut sheet metal edges use appropriate gloves or protection to eliminate the chance of receiving a laceration. 1.1.9 Diagnostics While in diagnostics some safety devices are bypassed.
The joinery finished drawer front is supplied by the customer. Electronics In the DD603/ DS603 (Phase 3) electronic controller the functions of controlling the motor as well as controlling the user interface console have been combined into a single 16-bit Micro Controller on the main printed circuit board.
March 2004 Manual 599082 3.3.2 Touch Switches Two touch switches are used on the secondary control panel one to select the required wash cycle and one to turn the Eco option on or off. They are capacitive touch switches and are supplied with an analogue signal from the controller that will change in the presence of an earthed mass (i.e.
March 2004 Manual 599082 Filling 3.8.1 Water Inlet The tub of the DishDrawer fills by a single water inlet hose, hot water connection for USA and Japanese products and cold water connection recommended for the Australasian/UK/ Europe products. From the connection to the water supply in the kitchen, the inlet hose enters the cabinet of the dishwasher at the base, onto a dual water valve.
March 2004 Manual 599082 3.9.4 Overheat Protection The heater plate is only activated during the wash cycles. It is not used for drying. The temperature is maintained by the thermistor. If a failure occurs with the electronic control of the heater plate, overheat protection is effected by a thermal fuse on the heater plate itself.
March 2004 Manual 599082 The fan runs continuously during the drying cycle and will restart if the tub is opened and closed again. After the wash program is complete, the lid drives up, and the fan continues to run for 30 minutes, but will not restart if the tub is opened.
March 2004 Manual 599082 4.0 OPTION ADJUSTMENT MODE How to Change Setup Options 4.1.1 Rinse Aid / Water Supply Hardness / Auto Power / End of Cycle Beeps / Closed Drawer Option / Clean/Dirty Dish Symbol /Dry Enhancement Option To enter this setup mode, press Power, then hold the Eco touch switch and KeyLock button simultaneously for 5 seconds ensuring that Eco is pushed first.
March 2004 Manual 599082 Push Keylock to advance the Water Softener setting. Once the desired setting has been achieved push Power to exit. Selection of a setting affects how the Electronic Controller diverts supply water, how much water is treated, and how much salt is used in regeneration, in a manner that optimises the performance of the Water Softener.
March 2004 Manual 599082 4.1.9 Option Adjustment Quick Reference Charts Rinse Aid Setting (rA):- (alter the amount of rinse aid dispensed) Press and hold Eco, then Keylock for 5 seconds rA will be displayed (integrated: Red LED above start/pause button showing) Press keylock The rinse aid setting will advance on the secondary control panel LEDs with each press Press Power...
March 2004 Manual 599082 Closed Drawer Option (Ld):- (lid closes automatically every time the drawer is closed) Press and hold Eco, then Keylock for 5 seconds rA will be displayed Press Start/Pause Four times Ld will be displayed (integrated: Red LEDs above start/pause & keylock buttons showing) Press Keylock Turns closed drawer option on &...
March 2004 Manual 599082 5.0 DIAGNOSTICS DishDrawer Diagnostics DishDrawer Diagnostics can only be entered in Power Off mode, ie. When there is no display on the LCD or the badge LED’s are off. Diagnostics is entered by holding the Keylock and Start/Pause buttons simultaneously for 5 seconds.
March 2004 Manual 599082 Press Power to Exit at any time (All outputs will be switched off on exit). As mentioned above the LCD display and touch switch panel LED’s are illuminated to correspond to a particular hardware device. The following table details the display order of the test. Norm Fast Deli...
March 2004 Manual 599082 Press Start/Pause to enter Continuous Cycle. Once selected the LCD backlight flashes on and off to indicate the DishDrawer is in continuous cycle and the cycle starts straight away (for integrated models the LED above the start/pause button will be orange instead of green to indicate the DishDrawer is running in continuous cycle).
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March 2004 Manual 599082 The lid is lifted The display counts down to zero throughout this cycle The DishDrawer turns off at the end of this cycle. The DishDrawer is still in the Showroom wash mode however and it can be re-run by pushing Power and then Start/Pause.
March 2004 Manual 599082 6.0 DIAGNOSTICS QUICK REFERENCE CHARTS Fault Display/Download Mode:- Press and hold Keylock, then Start/Pause for 5 seconds All LEDs & LCD segments except Keylock are illuminated Press Start / Pause This initiates Pen upload via lower tub-home light pipe. At the same time the current and then the previous fault code will be displayed in the LCD screen &...
March 2004 Manual 599082 Fast Test Cycle:- Press and hold Keylock, then Start/Pause for 5 seconds All LEDs & LCD segments except Keylock are illuminated Press Power Button Twice FC will show in the display (integrated: Heavy, Normal, Delicate, Rinse LEDs showing) Press Start/Pause Twice The 5 minute fast test cycle will start Press Power...
March 2004 Manual 599082 FAULT CODES The faults are displayed in the LCD as one of 5 F (fatal) faults or 1 U (user) fault along with the symbol of a spanner. A fatal fault will usually require the assistance of a qualified service person, while a U1 user fault indicates the machine had failed to prime within a certain length of time usually because the tap has not been turned on.
March 2004 Manual 599082 Fault Code Description Chart The following chart is a quick reference guide on fault codes. To read a fault code off an integrated model, or prefinished products after MEM741743, refer to the LED Display column on the chart below. The LED that has activated on the secondary display indicates which fault code has occurred.
March 2004 Manual 599082 Fault Code Problem Solving Charts The following charts can be used as a guide to help locate faults in a DishDrawer. Answer each question with a yes or no and follow the instructions inside the relevant box. F1 The flood switch has been activated for more than 6 seconds Question Is there a F1 on both displays?
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March 2004 Manual 599082 F2 The motor is not sensed to be rotating Question Is the rotor jammed? Free jammed rotor, check for Go to Question 2 foreign object damage to rotor and rotor housing. Does the stator wiring from the Go to Question 3 Replace wiring harness or repair controller test okay?
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March 2004 Manual 599082 F4 No temperature increase has been sensed while the element is turned on Question Does the element heat in diagnostics? Go to Question 7 Go to Question 2 Test the resistance of the heater Go to Question 3 Go to Question 5 element using the connection on the controller, is it correct?
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March 2004 Manual 599082 U1 DishDrawer failed to prime with water within approx. 3 minutes Question Is the tap turned on? Go to Question 2 Turn the tap on Is the spray arm in place? (spray arm Go to Question 3 Refit spray arm may have been refitted since U1 fault occurred)
March 2004 Manual 599082 Poor Dry Performance Poor Dry Performance Question Is the customer complaining of Advise customer that due to plastics Go to Question 2 plastic items not drying? having a low thermal mass these items give inherently bad drying performance Is the customer using rinse Go to Question 3...
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March 2004 Manual 599082 Customers Complaint Coffee/Tea Stains left in Cups Cause of problem Not enough detergent being used. To remove these stains requires a stronger concentration of detergent in the water. More detergent is also required in hard water areas as minerals in the hard water reduce the effectiveness of the detergent.
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March 2004 Manual 599082 In hardware output Diagnostics Test Mode FU – turn the Fill Water Valve on P2 – turn the Motor Drain on C1 – Water Softener Diverter Valve On – water bypasses the resin tank Off – water flows through the resin tank C2 Water Softener Brine Pump Turn the Brine Pump on in Diagnostics mode.
March 2004 Manual 599082 SERVICE PROCEDURES CAUTION:- Due to the use of an electronic switchmode power supply all internal components regardless of supply voltage should be treated as live to earth when power is supplied to the DishDrawer. Drawer Front Removal 9.1.1 Slide open drawer.
March 2004 Manual 599082 Drawer and LCD Display Removal 9.3.1 Remove the drawer front as per instructions in 9.1. 9.3.2 The handle fits onto a lip at the top of the tub and then slides from left to right to lock into place. Push the right-hand end of the handle to the left until it feels free then remove it out towards you.
March 2004 Manual 599082 Detergent Dispenser 9.5.1 Remove the drawer front as per instructions in 9.1. 9.5.2 Disconnect the two wiring loom connections off the dispenser coils. Note: Push back locking tabs to allow connectors to release. 9.5.3 With a small bladed screwdriver carefully release the small plastic clips holding the rinse aid indication LED in place and remove the LED.
March 2004 Manual 599082 Filter Plate Removal 9.7.1 Remove the lower racks from the tub. 9.7.2 Remove the drain filter assembly. 9.7.3 Rotate the filter plate locknut anti-clockwise to release the filter plate from the rotor assembly. 9.7.4 Lift the filter plate clear. 9.7.5 Refit in reverse manner.
March 2004 Manual 599082 9.10 Tub Disconnection 9.10.1 Remove the drawer front as per instructions in 9.1. 9.10.2 Remove the wiring cover as per instructions in 9.9. 9.10.3 Disconnect the fill hose from the dispenser (water may drip). 9.10.4 Disconnect the chassis harness plug from the electronic controller.
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March 2004 Manual 599082 9.12 Locking Ring, Element Plate and Motor Assembly Removal 9.12.1 Remove the drawer front, filter plate and rotor assembly as per instructions in 9.1 and 9.7 and 9.8. 9.12.2 Remove the wiring cover and disconnect and remove the tub as per instructions in 9.9 and 9.10 and 9.2.
March 2004 Manual 599082 9.13 Lid Removal 9.13.1 Remove tub assembly as per instructions in 9.2. 9.13.2 On the right-hand side of the lid release the two tabs that clip the lid to the yoke. Repeat for the left-hand side. 9.13.3 The lid is now free to slide out of the chassis.
March 2004 Manual 599082 9.15 Lid Actuator Removal 9.15.1 Remove the tub as per instructions in 9.2. For top tub lid actuators the bottom tub must also be removed to gain access to the lid actuator wiring harness. 9.15.2 Release the lid actuator connecting arm from the bottom of the yoke by squeezing the two tabs towards each other.
March 2004 Manual 599082 9.16 Slide Rail Replacement 9.16.1 Remove the Tub as per instructions in 9.2. 9.16.2 Remove the lid actuator from the slide rail as per instructions in 9.15. 9.16.3 Bottom slide rails only. The lower plastic chassis trim must be removed as per instructions in 9.22 to gain access to the screws securing the front of the slide rail.
March 2004 Manual 599082 9.18 Water Valve Removal 9.18.1 Remove the lower tub as per instructions in 9.2. 9.18.2 Remove the chassis module cover as per instructions in 9.17. 9.18.3 Disconnect the wiring connections to both solenoid coils. Release the locking tabs for the connectors with a blade screwdriver while doing this.
March 2004 Manual 599082 9.20 Link Support Replacement 9.20.1 Mark the position of the link support clips on the fill hose, drain hose and harness. 9.20.2 Undo the clips and remove the link support. 9.20.3 fit the new link support. 9.20.4 Check the clips are in the same position as the original.
March 2004 Manual 599082 9.23 Front Trim Replacement 9.23.1 First remove both the left and right hand yokes as per instructions in 9.14. This is to prevent damaging the locating tab at the front of each yoke which fits into the trim. 9.23.2 The trim has to be removed by breaking the retaining clips.