Troubleshooting - Clarion Ungo Pro Security RK1 Installation Manual

If the starter engages, immediately step on the brake to shut down the system. If it does
engage, recheck the neutral safety input connection. The vehicle may use a mechanical
neutral safety switch. (See H3/5 BLACK/WHITE neutral safety switch input in Remote
Start Harness Wire Connection Guide section of this guide.)
If the starter does not engage, the test is complete.
Once the system passes the three tests, the vehicle can be re-assembled and delivered. Do not the
use the remote start system or finalize the installation if it fails any of the safety check tests.

troubleshooting

The ignition comes on, but the starter will not crank.
Does it start with the key in the ignition? If so, does the vehicle have a VATS Pass-Key system?
Will it start with the brake pedal depressed? (Make sure to disconnect the brake shutdown when per-
forming this test.) If so, it may have a brake/starter interlock.
Is the correct starter wire being energized? Check by energizing it yourself with a fused test lead.
The starter cranks for six seconds but does not start.
Either the wrong ignition wire is being energized, the unit's ignition and accessory wires have been
connected backwards, or the vehicle has two ignition circuits. Try activating the unit with the ignition
key in the "run" position. If the vehicle then runs normally, retest your ignition system.
The starter continues to crank even though the engine has started.
Has the tach wire been learned? See Tach Learning section of this guide.
Is the tach wire receiving the correct information? Either the wrong tach wire has been used, or a
bad connection exists.
The climate control system does not work while the unit is operating the vehicle.
Either the wrong accessory wire is being energized or more than one ignition or accessory wire must
be energized in order to operate the climate control system.
The remote start will not activate.
1. Check harnesses and connections. Make sure the harnesses are fully plugged into the remote
start module. Make sure there are good connections to the vehicle wiring.
2. Check voltage and fuses. Use a meter and check for voltage between the red wire in the 5 pin
ribbon harness and the black ground wire. If you have less than battery voltage, check both 30A
fuses on the relay satellite. Also make sure that the ground wire is going to a chassis ground and
not to something under the dash.
3. Check diagnostics. The diagnostics will tell you which shutdown is active or not connected.
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