Ford 2013 Flex Owner's Manual page 438

Issue
• This is a
SYNC is not able
to download my phone-dependent
phonebook. feature, OR
• Possible phone
malfunction.
The system says Limitations on
Phonebook your phone's
Downloaded but capability.
my phonebook in
SYNC is empty or
is missing
contacts.
2013 Flex (471)
Owners Guide gf, 4th Printing, December 2012
USA (fus)
SYNC®
Phone issues
Possible Possible solution(s)
cause(s)
• Go to the website to review
your phone's compatibility.
• Try turning off the device,
resetting the device or removing
the device's battery, then trying
again.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• Use the SYNCmyphone
feature available on the website.
• Try pushing your phonebook
contacts to SYNC by using the
Add Contacts feature.
• If the missing contacts are
stored on your SIM card, try
moving them to the device
memory.
• Remove any pictures or
special ring tones associated
with the missing contact.
437