Troubleshooting Tips - GE PT970SMSS Owner's Manual

Before you call for service...

Troubleshooting Tips

Problem
Lower oven light does
not work
"F— and a number or
letter" flash in the
lower oven display
Display flashes
Unable to get the
lower oven display
to show "SF"
"Probe" appears
in the lower
oven display
Power outage,
clock flashes
Steam from the
vent when using
the lower oven
"Burning" or "oily"
odor emitting from
oven vent when using
the lower oven
Strong odor in the
lower oven
Fan noise when using
the lower oven
48
Possible Causes
Light bulb is loose or defective. • Tighten or replace the bulb.
Pad operating light is broken.
You have a function
error code.
If the function code repeats.
Power failure.
Oven control pads were
not pressed properly.
This is reminding you to
enter a probe temperature
after plugging in the probe.
Power outage or surge.
When using the convection
feature, it is normal to see
steam coming out of the oven
vent. As the number of racks
or amount of food being
cooked increases, the amount
of visible steam will increase.
This is normal in a new oven
and will disappear in time.
An odor from the insulation
around the inside of the
oven is normal for the first
few times the oven is used.
A cooling fan or a convection
fan (depending on the function
you are using) may automatically
turn on.
What To Do
• Call for service.
• Press the Clear/Off pad. Allow the oven to cool for one
hour. Put the oven back into operation.
• Disconnect all power to the cooking center for at
least 30 seconds and then reconnect power. If the
function error code repeats, call for service.
• Reset the lower oven clock.
• The Bake and Broil Hi/Lo pads must be pressed
at the same time and held for 3 seconds.
• Enter a probe temperature.
• Reset the clock. If the oven was in use, you must reset
it by pressing the Clear/Off pad, setting the clock
and resetting any cooking function.
• This is normal.
• To speed the process, set a self-clean cycle for a
minimum of 3 hours. See the Using the self-cleaning
lower oven section.
• This is temporary.
• This is normal. The cooling fan will turn on
to cool internal parts. It may run for up to 1-1/2
hours after the oven is turned off. The convection
fan will cycle on and off until the function is over
or the door is opened.