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Before you call for service...
Problem
Oven will not start
Control panel lighted,
yet oven will not start
"SENSOR ERROR" (or Err) During Popcorn, Beverage,
appears on display
30
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Possible Causes
A fuse in your home
may be blown or the
circuit breaker tripped.
Power surge.
Plug not fully inserted
into wall outlet.
Door not securely closed.
Door not securely closed.
START/PAUSE pad not
pressed after entering
cooking selection.
Another selection entered
already in oven and
CANCEL/OFF pad not
pressed to cancel it.
Cooking time not entered
after pressing TIME COOK.
CANCEL/OFF was pressed
accidentally.
Food weight not entered
after selecting WEIGHT
DEFROST.
Potato, Vegatable, Rice,
Soup, Frozen Dinner, Side
Dish, Chicken, or Fish
program, the door was
opened before steam
could be detected.
Steam was not detected
in maximum amount
of time.
What To Do
•
Replace fuse or reset
circuit breaker.
•
Unplug the microwave
oven, then plug it back in.
•
Make sure the 3-prong
plug on the oven is fully
inserted into wall outlet.
•
Open the door and close
securely.
•
Open the door and close
securely.
•
Press START/PAUSE.
•
Press CANCEL/OFF.
•
Make sure you have
entered cooking time
after pressing TIME COOK.
•
Reset cooking program
and press START/PAUSE.
•
Make sure you have
entered food weight
after selecting
WEIGHT DEFROST.
•
Close the door, press
CANCEL/OFF and begin
again.
•
Use Time Cook to heat
for more time.
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