Xerox WorkCentre 3615 User Manual

Xerox WorkCentre 3615 User Manual

Black and white multifunction printer
Hide thumbs Also See for WorkCentre 3615:
Table of Contents

Advertisement

Xerox
WorkCentre
3615
®
®
Black and White Multifunction Printer
Imprimante multifonctions noir et blanc
Xerox
WorkCentre
®

User Guide

Guide d'utilisation
Italiano
Guida per l'utente
Deutsch
Benutzerhandbuch
Español
Guía del usuario
Português
Guia do usuário
Nederlands
Gebruikershandleiding
Svenska
Användarhandbok
Dansk
Betjeningsvejledning
Suomi
Käyttöopas
Norsk
Brukerhåndbok
Русский
Руководство пользователя
3615
®
Čeština
Uživatelská příručka
Polski
Przewodnik użytkownika
Magyar
Felhasználói útmutató
Türkçe
Kullanıcı Kılavuzu
Ελληνικά
Εγχειρίδιο χρήστη

Advertisement

Table of Contents
loading

Summary of Contents for Xerox WorkCentre 3615

  • Page 1: Xerox Workcentre

    Xerox WorkCentre 3615 ® ® Black and White Multifunction Printer Imprimante multifonctions noir et blanc Xerox WorkCentre 3615 ® ® User Guide Guide d'utilisation Italiano Svenska Användarhandbok Čeština Uživatelská příručka Guida per l’utente Deutsch Dansk Betjeningsvejledning Polski Przewodnik użytkownika Benutzerhandbuch Suomi Español...
  • Page 2 © 2013 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
  • Page 3: Table Of Contents

    Connecting to a Computer Using USB......................35 Connecting to a Wired Network ........................35 Finding the IP Address of the Printer ......................35 Connecting to a Wireless Network ......................... 36 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 4 Print Driver Help ..............................77 Windows Printing Options ..........................77 Macintosh Printing Options ..........................79 Printing Features ................................80 Printing on Both Sides of the Paper ....................... 80 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 5 Scanning Images into an Application on a USB Connected Computer ..........112 Scanning an Image into an Application ....................112 Scanning an Image Using Windows XP ..................... 112 Scanning an Image Using Windows Vista or Windows 7 ..............113 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 6 Routine Maintenance Items ........................... 136 When to Order Supplies ............................ 137 Viewing Printer Supply Status ........................137 Toner Cartridges ..............................138 Recycling Supplies ............................... 139 Managing the Printer ..............................140 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 7 Getting Help .................................. 182 Control Panel Messages ........................... 182 Using the Integrated Troubleshooting Tools ................... 183 Online Support Assistant ..........................184 Information Pages.............................. 184 More Information ............................... 184 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 8 Canada ..................................201 Other Countries ..............................202 Fax Regulations ................................203 United States ................................ 203 Canada ..................................204 European Union ..............................205 South Africa ................................205 New Zealand ................................. 205 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 9 Domestic/Household Environment ......................212 Professional/Business Environment ......................212 Collection and Disposal of Equipment and Batteries ................213 Battery Symbol Note ............................213 Battery Removal ..............................213 Other Countries................................214 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 11: Safety

    • Environmental, Health, and Safety Contact Information ................18 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. ®...
  • Page 12: Electrical Safety

    Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check the outlet. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 13: Emergency Turn Off

    Emergency Turn Off If any of the following conditions occur, turn off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: • The equipment emits unusual odors or makes unusual noises.
  • Page 14: Operational Safety

    Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. In other markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
  • Page 15: Printer Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 16: Maintenance Safety

    • Do not use aerosol cleaners. Clean with a dry lint-free cloth only. • Do not burn any consumables or routine maintenance items. For information on Xerox supplies recycling programs, go to www.xerox.com/gwa. ® ® Xerox...
  • Page 17: Printer Symbols

    Wait for the printer to cool for the specified time before touching the fuser. This item can be recycled. For details, see Recycling and Disposal on page 209. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 18: Environmental, Health, And Safety Contact Information

    Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States: 1-800 828-6571 Canada: 1-800 828-6571 Europe: +44 1707 353 434 For product safety information in the United States, go to www.xerox.com/environment.
  • Page 19: Features

    • Parts of the Printer ................................20 • Energy Saver Mode ................................. 25 • Information Pages ................................26 • Administrative Features ..............................27 • More Information ................................29 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 20: Parts Of The Printer

    2. Bypass Tray 7. Output Tray 3. Front Door 8. Output Tray Paper Stop i 4. USB Memory Port 9. Front Door Handle 5. Control Panel 10. Tray 2 (optional) ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 21: Rear View

    3. Wireless Network Adapter Port 10. Control Board 4. USB Port 11. Power Switch 5. Ethernet Connector 12. Left Side Door 6. Rear Door 13. Power Connector 7. Duplex Unit ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 22: Internal Parts

    Internal Parts 1. Output Tray Paper Stop 5. Duplex Automatic Document Feeder 2. Front Door 6. Document Cover 3. Smart Kit Drum Cartridge 7. Document Glass 4. Toner Cartridge ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 23: Control Panel

    Blinks green when the printer is sending or receiving a fax. − Lights green when there is at least one saved job, secure print job, or secure fax job on the device. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 24 12. Clear clears a number field or clears the last number of a numeric entry. 13. Redial/Pause recalls the last fax number used or inserts pauses in fax numbers. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 25: Energy Saver Mode

    The printer automatically cancels Energy Saver mode when it receives data from a connected computer. To exit Energy Saver mode manually, press the Power Saver button on the control panel. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 26: Information Pages

    Printing a Configuration Report At the printer control panel, press the Machine Status button. Touch Information Pages. Touch Configuration, then touch Print. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 27: Administrative Features

    Note: To set the IP address to appear on the touch screen, see the System Administrator guide at www.xerox.com/office/WC3615docs. To view the IP address on the control panel when Display Network Settings is not enabled: At the printer control panel, press the Machine Status button.
  • Page 28 Touch Information Pages. Touch Configuration, then touch Print. IPv4 and IPv6 address information is located in the Network Setup section of the Configuration Report under TCP/IPv4 and TCP/IPv6. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 29: More Information

    You can obtain more information about your printer from these sources: Resource Location Installation Guide Packaged with the printer. Other documentation for your printer www.xerox.com/office/WC3615docs Recommended Media List United States: www.xerox.com/paper European Union: www.xerox.com/europaper Technical support information for your printer;...
  • Page 31: Installation And Setup

    Installing the Software ..............................42 • Installing the Printer as a Web Service on Devices ..................... 47 See also: Installation Guide packaged with your printer. Online Support Assistant at www.xerox.com/office/WC3615support ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer...
  • Page 32: Installation And Setup Overview

    Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to CentreWare Internet Services.
  • Page 33: Selecting A Location For The Printer

    After positioning the printer, you are ready to connect it to the power source and computer or network. See also: Total Space Requirements on page 189 Clearance Requirements on page 190 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 34: Connecting The Printer

    USB connection does not provide access to CentreWare Internet Services. Telephone: To send and receive faxes, the multifunction printer must be connected to a dedicated • telephone line. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 35: Connecting To A Computer Using Usb

    Attach the power cord to the printer, plug the cord into an electrical outlet, then turn on the printer. Set or automatically discover the network IP address of the printer. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. Finding the IP Address of the Printer To install the print drivers for a network-connected printer, you need the IP address of your printer.
  • Page 36: Connecting To A Wireless Network

    To attach the wireless network adapter to the printer, follow the installation sheet provided with the wireless network adapter. Note: Once the wireless network adapter is installed, remove it only as needed and after reading the instructions for its removal. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 37 Turn on the printer. In the Admin Menu, configure the Wi-Fi settings. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. Note: For details on configuring the Wi-Fi settings, refer to the System Administrator Guide.
  • Page 38: Resetting Wireless Settings

    If the printer was previously installed in a wireless network environment, it could retain setup and configuration information. To prevent the printer from attempting to connect to the previous network, reset the wireless settings. For details on resetting or connecting to a wireless network, see the System Administrator Guide at www.xerox.com/office/WC3615docs. ® ® Xerox...
  • Page 39: Connecting To A Telephone Line

    Connect the other end of the RJ11 cable to an operating telephone line. Enable and configure the Fax functions. For details, see Configuring Fax Settings from the Control Panel. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 40: Configuring Network Settings

    IP address to every computer and printer on the network that is configured to use DHCP. If you use a Cable or DSL router, see the documentation for your router for information on IP addressing. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 41: Enabling The Printer For Scanning

    Note: If your printer is connected using the USB cable, you cannot scan to an email address or a network location, such as a shared folder on your computer. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. ® ®...
  • Page 42: Installing The Software

    Macintosh OS X version 10.5, 10.6, 10.7, and 10.8. UNIX and Linux: Your printer supports connection to various UNIX platforms through the network interface. For details, see www.xerox.com/office/WC3615drivers. Installing the Print Drivers for a Windows Network Printer Insert the Software and Documentation disc into the appropriate drive on your computer.
  • Page 43: Installing The Print Drivers For A Windows Usb Printer

    Complete the registration form, then click Submit. Notes:The following applications are installed on your computer with the print driver: • Express Scan Manager • Address Book Editor See also: Online Support Assistant at: www.xerox.com/office/WC3615support ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 44: Installing Print Drivers For Macintosh Os X Version 10.5 And Later

    Installation and Setup Installing Print Drivers for Macintosh OS X Version 10.5 and Later Install the Xerox print driver to access all features of your printer. To install the print driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
  • Page 45: Installing Scan Drivers For Macintosh

    Services for UNIX Systems is a two part installation process. It requires the installation of a ® ® Xerox Services for UNIX Systems code package and a printer support package. The Xerox Services for UNIX Systems code package must be installed before installing the printer support package. Note: You must have root or superuser privileges to perform the UNIX print driver installation on your computer.
  • Page 46: Other Drivers

    To begin downloading, click the Start button. ® Repeat steps a and b, then click the printer package for use with the Xerox Services for UNIX Systems package that you selected earlier. The second part of the driver package is ready for download.
  • Page 47: Installing The Printer As A Web Service On Devices

    Select Add a printer using a TCP/IP address or hostname, then click Next. From the Device type field, select Web Services Device. Enter the printer IP address in the Hostname or IP address field, then click Next. Click Close. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 49: Paper And Media

    This chapter includes: • Supported Paper ................................50 • Loading Paper ................................... 54 • Loading Paper in the Bypass Tray ..........................65 • Printing on Special Paper .............................. 68 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 50: Supported Paper

    Recommended Media List (Europe) Ordering Paper To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3615supplies. General Paper Loading Guidelines • Do not overfill the paper trays. Do not load paper above the maximum fill line in the tray.
  • Page 51: Paper That Can Damage Your Printer

    The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 52: Supported Paper Types And Weights

    6.4 x 9 in.) 3.9 x 7.5 in.) DL envelope (110 x 220 mm, No. 10 envelope (241 x 105 mm, 4.33 x 8.66 in.) 4.1 x 9.5 in.) ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 53: Supported Paper Types And Weights For Automatic 2-Sided Printing

    Tray 1 • Width: 76.2–215.9 mm (3–8.5 in.) • Length: 127–355.6 mm (5–14 in.) Trays 2–4 • Width: 139.7–215.9 mm (5.5–8.5 in.) • Length: 210–355.6 mm (8.3–14 in.) ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 54: Loading Paper

    Open the bypass tray. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Move the width guides to the edges of the tray. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 55 Letterhead Duplex Mode allows 1-sided print jobs to be loaded in the same orientation as 2-sided print jobs. For details, see Enabling Letterhead Duplex Mode on page 82. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 56 When you select the bypass tray, the check box for Use Driver Settings for Print Job is set by default. To change the setting, clear the check box. Touch Size, then touch an option as needed. Touch Type, then touch an option as needed. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 57: Loading Small Paper Sizes In The Bypass Tray

    To remove the bypass tray from the printer, pull the tray straight out of the printer. If the bypass tray is loaded with paper already, remove any paper that is a different size or type. Then, raise the paper stop. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 58 Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Adjust the width guides until they touch the edges of the paper. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 59: Configuring Trays 1-4 For The Paper Length

    You can adjust the lengths of trays 1 and 2 to accommodate A4/Letter and Legal paper sizes. In the Legal length settings, the trays protrude from the front of the printer. To change the 550-Sheet Feeders in trays 1–4 to match the paper length: ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 60 Load paper into the tray, then insert it back into the printer. For details, see Loading Paper in Trays 1–4 on page 61. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 61: Loading Paper In Trays 1-4

    For 1-sided printing, load letterhead face up with the top of the paper toward the back of the tray. − For 2-sided printing, load letterhead and pre-printed face down with the top edge facing you. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 62 10. To specify the settings on the printer control panel, for Use Driver Settings for Print Job, clear the check box. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 63: Configuring Tray Behavior

    As each priority is assigned to a tray, the menu advances to the next priority automatically. When there are no trays left to prioritize, the menu returns to Tray Priority. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 64 To specify the settings in the print driver, for Use Driver Settings for Print Job, select the check box. − To specify the settings on the printer control panel, for Use Driver Settings for Print Job, clear the check box. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 65: Loading Paper In The Bypass Tray

    This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use it. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 66 For 2-sided printing, load letterhead and pre-printed face down with the top edge facing you. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 67 When you select the bypass tray, the check box for Use Driver Settings for Print Job is set by default. To change the setting, clear the check box. Touch Size, then touch an option as needed. Touch Type, then touch an option as needed. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 68: Printing On Special Paper

    • Envelopes .................................... 68 • Labels ....................................72 • Glossy Cardstock ................................73 To order paper or other media, contact your local reseller or visit www.xerox.com/office/WC3615supplies. See also: www.xerox.com/paper Recommended Media List (United States) www.xerox.com/europaper Recommended Media List (Europe) Envelopes You can print envelopes from the bypass tray only.
  • Page 69 Note: If you do not load envelopes in the bypass tray right after they have been removed from the packaging, they can bulge. Flatten them to avoid jams. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 70 Insert envelopes with the print side up, flaps closed and down, and flaps going into the printer. − For Monarch or DL envelopes do one of the following. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 71 To have envelopes print correctly, when you load envelopes with the flaps open, in the print driver, select Portrait, Landscape, or Rotated Landscape, as needed. To flip the image, in the print driver, use Rotate Image 180 Degrees, as needed. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 72: Labels

    On the control panel, change the type to Label. On the control panel, select the size. Touch OK. In the Printing Preferences of the print driver, on the Paper/Output tab, change the Paper Type setting. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 73: Glossy Cardstock

    Rotate stock frequently. Long periods of storage in extreme conditions can cause glossy cardstock to curl and jam in the printer. • In the print driver software, select the desired glossy cardstock type or select the tray loaded with the desired paper. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 75: Printing

    Printing This chapter includes: • Printing Overview ................................76 • Selecting Printing Options ............................77 • Printing Features ................................80 • Using Custom Paper Sizes............................. 88 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 76: Printing Overview

    Windows or CMD+P for Macintosh. Select your printer from the list. To access the print driver settings for Windows, select Properties or Preferences. For Macintosh ® select Xerox Features. Note: The title of the button varies depending on your application.
  • Page 77: Selecting Printing Options

    Printing options, also called print driver software options, are specified as Printing Preferences in ® Windows, and Xerox Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printing Preferences become the default setting.
  • Page 78 To save the set of options in the Saved Settings list, type a name for the set of printing options, then click OK. To print using these options, select the name from the list. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 79: Macintosh Printing Options

    With the document open in your application, click File > Print. Select your printer from the list. ® Select Xerox Features from the Copies & Pages menu. Select the desired printing options from the drop-down lists. Click Print to send the job to the printer.
  • Page 80: Printing Features

    On the Printing Options tab, click the arrow to the right of the 2-Sided Printing, then select 1-Sided Print. To close the Printing Preferences dialog box, click OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 81: Orientation

    2-Sided Printing is part of the Earth Smart settings. To change your default print driver settings, see Setting Default Printing Options for Windows. Orientation To select the default orientation: ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 82: Selecting Paper Options For Printing

    To expand the menu, in the Properties pane, next to the General Setup folder, click the plus symbol (+). From the General Setup menu, click System Settings. Under Output Settings, next to Letterhead Duplex Mode, click Enable. Click Save Changes. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 83: Printing Multiple Pages To A Single Sheet

    You can select a value from zero to 1 point. Gutter Creep Error!Error! ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 84: Print Quality

    − Print in Foreground prints the watermark over the text and graphics in the document. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 85: Scaling

    To print another file from the USB Flash drive, select a file and repeat the steps. When finished, remove the USB Flash drive. To print from a USB Flash drive that is inserted in the printer: ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 86: Printing Special Job Types

    Touch the name of the saved job, touch Quantity, select the number of copies to print, then touch Touch Print. To delete the document after printing, select Delete after printing. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 87: Secure Print

    Touch OK. Touch the name of the desired print job. Touch Quantity, enter the number of copies to print, then touch OK. Touch Print and Delete. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 88: Using Custom Paper Sizes

    • Printing on Custom Paper Sizes ..........................89 ® ® The Xerox WorkCentre 3615 Black and White Multifunction Printer prints on custom paper sizes that are within the minimum and maximum size range supported by the printer. For details, see...
  • Page 89: Printing On Custom Paper Sizes

    54. In the application, click Page Setup. From the Paper Size drop-down list, select the custom paper size. Click OK. In the application, click Print. Click OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 91: Copying

    Copying This chapter includes: • Making Copies ................................... 92 • Adjusting Copying Options ............................95 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 92: Making Copies

    To reset the number of copies to 1, press the Clear button. Touch the copying option that you want to change. For details, see Adjusting Copying Options page 95. Press the Start button. The selected quantity of copies prints. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 93: Document Glass Guidelines

    For side 2, turn the document over and position it about 6 mm (.25 in.) from the upper left corner of the document glass. Touch Scan Side 2. 10. To exit, press the Services Home button. 11. Remove the ID card from the scanner. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 94: Duplex Automatic Document Feeder Guidelines

    Adjust the paper guides so that they fit against the originals. • Insert paper in the duplex automatic document feeder only when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 95: Adjusting Copying Options

    You can adjust numerous options for your copy jobs, specify characteristics of the original documents, and customize the output. For details, see Basic Copying. You can also modify the default settings for many options. For details, see Selecting Default Copy Settings. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 96: Basic Settings

    Under the Copy tab, touch 2-Sided Copying. Touch one of the following: 1 - 1 Sided − 1 - 2 Sided − − 2 - 1 Sided 2 - 2 Sided − Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 97: Image-Quality Settings

    To adjust Auto Background Suppression: At the printer control panel, press the Services Home button. Touch Copy. Touch the Quality tab. Touch Auto Background Suppression, then select an option. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 98: Output Adjustments

    To set the copy size in increments of 1%, touch the + or - buttons or use the keypad to set the percentage. The default setting is 100%. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 99 At the printer control panel, press the Services Home button. Touch Copy. Touch the Output tab. Touch Edge Erase. Select the desired edge, then to adjust, touch the (+) or (-) button. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 101: Scanning

    • Scanning Images into an Application on a USB Connected Computer ............ 112 • Adjusting Scanning Settings ............................114 See also: Installation and Setup Overview on page 32 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 102: Loading Documents For Scanning

    • Paper with wrinkles, curls, folds, tears, or notches • Coated or carbonless paper or items other than paper such as cloth or metal • Envelopes • Books ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 103: Duplex Automatic Document Feeder Guidelines

    Adjust the paper guides so that they fit against the originals. • Insert paper in the duplex automatic document feeder only when ink on the paper is dry. • Do not load originals above the MAX fill line. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 104: Scanning To A Usb Flash Drive

    Do not remove the USB Flash drive until prompted. If you remove the Flash drive before the transfer is complete, the file can become unusable and other files on the drive can be damaged. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 105: Scanning To A Folder On A Usb Connected Windows Computer

    Scanning to a Folder on a USB Connected Windows Computer Click Start > All Programs > Xerox Office Printing. From the list, select your computer, then double-click Express Scan Manager. To accept the default Destination Path folder, click OK. To navigate to another folder, click Browse.
  • Page 106: Scanning To A Folder On A Usb Connected Macintosh Computer

    Scanning to a Folder on a USB Connected Macintosh Computer Navigate to Applications > Xerox. From the list, select your computer, then double-click Express Scan Manager. To accept the default Destination Path folder, click OK. To navigate to another folder, click Browse.
  • Page 107: Scanning To A Shared Folder On A Network Computer

    Click Permissions. Select the Everyone group, and verify that all permissions are enabled. Click OK. Note: Remember the Share name for later use. Click OK again. Click Close. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 108: Sharing A Folder Using Macintosh Os X Version 10.5 And Later

    12. For Subdirectory path, type the path of the folder as needed. For example, to save scans to a folder called colorscans that is one level below the scans folder, type /colorscans. 13. Click Save Changes. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 109: Adding A Folder As An Address Book Entry Using The Address Book Editor

    Scanning Adding a Folder as an Address Book Entry Using the Address Book Editor On your computer, select Start > All Programs > Xerox Office Printing > WorkCentre 3615 Address Book Editor. In the left navigation pane, under Address Book, click Server.
  • Page 110: Scanning To An Email Address

    If you are scanning from the document glass, when prompted, do one of the following: To finish, touch Done, Save Now. − To scan another page, load a new original on the document glass, then touch Scan Another − Page. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 111: Scanning To Web Services On Devices

    To select the scan type, touch the Event field, then touch the scan type. To begin the scan, press Start. At the computer WSD Scan Device message, select a program to complete the scan. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 112: Scanning Images Into An Application On A Usb Connected Computer

    On your computer, select Start > Control Panel. On your computer, click Start > Settings > Control Panel > Printer and Other Hardware. Double-click Scanners and Cameras. In the Scanners and Cameras window, click Next. Double-click Xerox WC3615. Select an option: Color picture −...
  • Page 113: Scanning An Image Using Windows Vista Or Windows 7

    On your computer, select Start > All Programs > Windows Fax and Scan. Click New Scan. If prompted, select Xerox <ProdID>, then click OK. Select the scan settings. To preview the document or select a portion of the document to scan, select Preview.
  • Page 114: Adjusting Scanning Settings

    The scan resolution depends on how you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. Higher scan resolution produces better image quality and a larger file size. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 115: Selecting 2-Sided Scanning

    At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Quality tab. Touch Sharpness, then select an option. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 116: Adjusting The Contrast

    At the printer control panel, press the Services Home button. Touch Scan To, then select an option. Touch the Options tab. Touch Edge Erase, then touch the + or - buttons. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 117: Faxing

    Printing a Secure Fax ..............................125 • Polling a Remote Fax Machine ..........................126 • Manually Sending, Receiving, or Polling Using OnHook .................. 127 • Editing the Fax Address Book ............................ 128 ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 118: Configuring The Printer For Faxing

    Before you use the fax, you must configure the Fax Settings to make it compatible with your local connection and regulations. The Fax Settings include optional features you can use to configure the printer for faxing. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. ® ®...
  • Page 119: Loading Documents For Faxing

    Adjust the paper guides so they fit against corner of the document glass. the originals. Note: For details, see Duplex Automatic Document Feeder Guidelines on page 94. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 120: Sending A Fax From The Printer

    OK. Press the green Start button. Note: You can configure the printer to print a confirmation report after it transmits a fax. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. ® ® Xerox...
  • Page 121: Sending A Delayed Fax

    To enter the number of hours or minutes that the printer waits until sending the fax, touch Hours or Minutes, then use the keypad. Touch OK. Touch Fax. 10. Press the green Start button. The fax is scanned and saved, then sent at the specified time. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 122: Sending A Cover Page With A Fax

    You can send a cover sheet with your fax. The cover sheet lists recipient information from the fax address book, and sender information from the Company Name Fax Line setting. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. At the printer control panel, press the Services Home button.
  • Page 123: Sending A Fax From Your Computer

    11. In the Fax Properties window, click OK. 12. In the Print window, click OK. A Fax Confirmation sheet window appears. 13. Ensure that the recipient names and fax numbers are correct, then click OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 124: Sending A Fax Using Macintosh Applications

    Device Address Book and select recipients, then click Add. Click OK. To delay sending the fax, select Delayed Send, then enter the time that you want the fax to send. Click Start Sending. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 125: Printing A Secure Fax

    When the Secure Receive setting is enabled, you must enter a password before faxes can be printed. Note: Before you can receive a Secure Fax, enable the Panel Lock and Secure Fax features. For details, see the System Administrator Guide at www.xerox.com/office/WC3615docs. At the printer control panel, press the Job Status button. Touch Secure Fax Receive.
  • Page 126: Polling A Remote Fax Machine

    Touch Fax. Touch Options. Touch Polling Receive. Touch On. Touch OK. Touch Fax. Enter the fax number of the fax machine to poll. Press the green Start button.. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 127: Manually Sending, Receiving, Or Polling Using Onhook

    You can add one fax number, one phone number, one speed dial number, or select one individual from the address book, manually, using OnHook. Press the green Start button. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 128: Editing The Fax Address Book

    To add a contact, click the group, then select each contact to add. Note: Before you can add a contact to a group, add the contact to the Fax address book. Click Save Changes. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 129: Adding Or Editing Contacts In The Fax Address Book At The Control Panel

    The Address Book Editor utility allows you to manage address book contacts at your computer. To access the Address Book Editor utility: For Windows computers, select Start > Programs > Xerox Office Printing > WorkCentre 3615 • Address Book Editor.
  • Page 131: Maintenance

    Maintenance This chapter includes: • Cleaning the Printer ..............................132 • Ordering Supplies ................................136 • Managing the Printer ..............................140 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 132: Cleaning The Printer

    Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print quality to deteriorate. • Ensure any parts removed during cleaning are replaced before you plug in the printer. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 133: Cleaning The Exterior

    Slightly dampen a soft, lint-free cloth with water. Remove any paper or other media from the output tray. Wipe the area under the scanner until it is clean. Open the document cover. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 134 Wipe the surface of the document glass until it is clean and dry. Note: For best results to remove marks and streaks, use Xerox glass cleaner. Wipe the white underside of the document cover until it is clean and dry.
  • Page 135: Cleaning The Interior

    Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 136: Ordering Supplies

    • Recycling Supplies ................................139 Consumables Consumables are printer supplies that get depleted during the operation of the printer. The consumable ® supply for this printer is the genuine Xerox Black Toner Cartridge. Notes: • Each consumable includes installation instructions.
  • Page 137: When To Order Supplies

    Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 138: Toner Cartridges

    Use a damp cloth to wipe off spilled toner. Never use a vacuum cleaner to remove spills. Electric sparks inside the vacuum cleaner can cause a fire or explosion. If you spill a large volume of toner, contact your local Xerox representative. •...
  • Page 139: Recycling Supplies

    Toner Empty. Open the Front Cover. Then replace the The toner cartridge is empty. Open the front door and Toner Cartridge. replace the toner cartridge. Recycling Supplies ® For more information on the Xerox supplies recycling program, go to: www.xerox.com/gwa. ® ® Xerox WorkCentre...
  • Page 140: Managing The Printer

    You can check the total number of printed pages on the Configuration Report. It lists the print volume by the total number of pages printed on each paper size. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 141: Adjusting Paper Type

    Touch the paper for the adjustment, touch (-) or (+), then touch OK. Repeat this procedure for each paper type you need to adjust. To return to the Services Home menu, press the Services Home button. ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 142: Adjusting The Fuser

    The Charts feature prints different charts that you can use to help diagnose printing issues. To print a chart: At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings. Touch Service Tools. Touch Chart. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 143: Cleaning The Developer

    Touch Clean Transfer Unit, then press Start. The process runs automatically and can take three minutes to complete. The printer displays a message, then returns to the Services Home screen. ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 144: Refreshing The Toner

    Touch Tools, then touch Admin Settings. Touch Service Tools. Touch Initialize NVM, then select an option. Touch Initialize. Touch Yes, Initialize. The printer displays a message, then returns to the Services Home screen. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 145: Initializing The Print Meter

    Touch Tools, then touch Admin Settings. Touch Service Tools. Touch Reset Fuser. Touch Reset. Touch Yes, Reset. The printer displays a message, then returns to the Services Home screen. ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 146: Clearing Storage

    At the printer control panel, press the Machine Status button. Touch Tools, then touch Admin Settings. Touch Service Tools. Touch Adjust Altitude. Touch the altitude of the location of the printer, then press OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 147: Decreasing Electrostatic Memory

    Touch Tools, then touch Admin Settings. Touch Service Tools. Touch Clear Job History. Touch Start. Touch Yes, Start. The printer displays a message, then returns to the Services Home screen. ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 148: Adjusting The Touchscreen

    If the optional 550-Sheet Feeder is installed, uninstall it before you move the printer. If the optional 550-Sheet Feeder is not fixed to the printer securely, it could fall to the ground and cause injury. Follow these instructions when moving the printer: ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 149 Remove any paper or other media from the output tray. If the output tray extension is extended, close it. Remove the paper from the paper tray. Keep the paper wrapped and away from humidity and dirt. ® Xerox WorkCentre® 3615 Black and White Multifunction Printer User Guide...
  • Page 150 When moving the printer over a long distance, remove the imaging units and toner cartridges to prevent toner from spilling. Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit. For a repacking kit and instructions, go to www.xerox.com/office/WC3615support.
  • Page 151: Troubleshooting

    Troubleshooting This chapter includes: • General Troubleshooting............................. 152 • Paper Jams ..................................157 • Getting Help ..................................182 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 152: General Troubleshooting

    Specifications on page 192. printer specifications. CAUTION: Plug the three-wire cord with grounding prong directly into a grounded AC outlet. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 153: Printer Resets Or Turns Off Frequently

    Turn off the printer, then turn it on again. Print the Error History from the Information Pages of the Printer Setting Utility. If the error persists, contact your Xerox representative. The printer is connected to an uninterruptible Turn off the printer, then connect the power cord to a suitable power supply.
  • Page 154: Printer Does Not Print

    Turn off the printer, confirm that the power cord is plugged in correctly to the printer and the outlet, then turn on the printer. If the error persists, contact your Xerox representative. The printer is busy. • If the Ready Indicator is flashing, it is normal. A previous print job could be the problem.
  • Page 155: Printing Takes Too Long

    Automatically Select. Note: To have the print driver select the tray, set the tray used as the paper source to Auto Selection Enabled. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 156: Automatic 2-Sided Printing Problems

    There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox representative. The Smart Kit Drum Cartridge is not fully Remove and reseat the Smart Kit Drum Cartridge.
  • Page 157: Paper Jams

    Switch off the printer immediately and wait 40 minutes for the fuser to cool. Try to remove the jam after the printer has cooled. If the error persists, contact your Xerox representative. CAUTION: Do not attempt to clear any paper jams using tools or instruments.
  • Page 158: Minimizing Paper Jams

    Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path.
  • Page 159: Clearing Paper Jams

    Remove the remaining paper from the duplex automatic document feeder. Open the duplex automatic document feeder top cover. If the paper is jammed in the exit of the duplex automatic document feeder, pull it out as illustrated. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 160 Clearing Paper Jams from the Bypass Tray To resolve the error displayed on the control panel you must clear all paper from the paper path. Remove any paper from the bypass tray. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 161 Pull out the tray until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 162 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. 10. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 163 Pull out the tray until it stops. Grasp both sides of the bypass tray, then pull it straight out of the printer. Pull out the tray until it stops. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 164 To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove the jammed paper. To reset the interlock switch and clear the paper jam message, open and close the back door. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 165 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 166 Pull out tray 2 until it stops. To remove the tray, lift the front of it slightly, then pull it out of the printer. Remove any paper jammed at the front of the printer. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 167 If the control panel prompts you, on the screen, verify the paper size and type. Touch Size, then, for a standard paper size, touch an option. Touch Type, then, for the paper type, touch an option. Touch OK. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 168 To open the rear door, pull the release and lower the cover. If paper is jammed in the fuser, raise both green levers to open the fuser. To open the paper guide, raise the green handle. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 169 Troubleshooting Remove any jammed paper from the back of the printer. Close the paper guide on the fuser. Lower the levers to their original position. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 170 Troubleshooting Remove any jammed paper from the back of the printer. Close the rear door. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 171: Troubleshooting Paper Jams

    The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 50.
  • Page 172: Label And Envelope Misfeeds

    The paper must be loaded in the correct tray. For details, see Supported Paper on page 50. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 173: Print-Quality Problems

    The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
  • Page 174: Solving Print-Quality Problems

    When the print quality is poor, select the closest symptom from the following table and see the corresponding solution to correct the problem. You can also print a Demo Page to more precisely determine the print-quality problem. If the print quality does not improve after carrying out the appropriate action, contact your Xerox representative. Note: To maintain print quality, the toner cartridge is designed to provide a warning message when the toner level is low.
  • Page 175 • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Replace the paper with a recommended size and type, and confirm that your printer and print driver settings are correct.
  • Page 176 Solutions The output is blank. • Turn off the printer, then turn it on again. • If the error persists, contact your Xerox representative. Streaks appear in the output. • Replace the Smart Kit Drum Cartridge. • Contact your Xerox representative.
  • Page 177 CentreWare Internet Services. If the toner cartridge is near empty, replace it. • Verify that the toner cartridge is approved for use in this printer, and replace it as needed. For best results, use a genuine Xerox toner cartridge. • Clean the developer. For details, see Cleaning the Developer on page 143.
  • Page 178: Copy And Scan Problems

    • Copy: To lighten, darken, or adjust contrast, use the Image Quality settings. • Scan: To lighten, darken, or adjust contrast, use the Advanced Settings Tab. If the problem persists, for online support information, go to www.xerox.com/office/WC3615support. ® ® Xerox...
  • Page 179 Troubleshooting ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 180: Fax Problems

    The fax is not installed or is not Verify that the fax is installed and enabled. enabled. Server Fax is enabled. Make sure that Server Fax is disabled. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 181: Problems Receiving Faxes

    Troubleshooting If the problem persists, for online support information, go to www.xerox.com/office/WC3615support. Problems Receiving Faxes Symptoms Causes Solutions The received fax is blank. There is a problem with the telephone Verify that the printer can make clean connection or with the fax machine of copies.
  • Page 182: Getting Help

    Fault messages warn you about printer conditions that prevent the printer from printing or degrade printing performance. If more than one fault occurs, only one is displayed on the control panel. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 183: Using The Integrated Troubleshooting Tools

    At the printer control panel, press the Machine Status button. Touch Meter Readings. After viewing the readings, touch X to close the window or press the Services Home button to return to the Services Home menu. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 184: Online Support Assistant

    You can find solutions for print-quality problems, paper jams, software installation issues, and more. To access the Online Support Assistant, go to www.xerox.com/office/WC3615support. Information Pages Your printer has a printable set of information pages. These include configuration and font information, demonstration pages, and more.
  • Page 185: Specifications

    Printer Configurations and Options ........................186 • Physical Specifications ..............................188 • Environmental Specifications ............................ 191 • Electrical Specifications ............................... 192 • Performance Specifications ............................193 • Controller Specifications ............................. 194 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 186: Printer Configurations And Options

    Available Configuration WorkCentre 3615DN: Network printer with copy, automatic 2-sided printing, scan, and fax functions and USB or network connectivity. Standard Features ® ® The Xerox WorkCentre 3615 Black and White Multifunction Printer provides the following features: ® ® Feature...
  • Page 187: Options And Upgrades

    Specifications ® ® Feature Xerox WorkCentre 3615 Black and White Multifunction Printer File formats • JPEG • TIFF • PDF Supported scanning • Scan to SMB • Scan to FTP • Scan to Email • Scan to USB • Scan to Computer (USB) •...
  • Page 188: Physical Specifications

    49.2 cm (19.4 in.) 49.2 cm (19.4 in.) Height 55.1 cm (21.7 in.) 64.6 cm (25.4 in.) Weight 21.5 kg (47.4 lb.) 21.5 kg (47.4 lb.) Standard Configuration ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 189: Configuration Specifications With Optional 550-Sheet Feeder

    550-Sheet Feeder Width 99.5 cm (39.2 in.) 99.5 cm (39.2 in.) Depth 149.2 cm (58.7 in.) 149.2 cm (58.7 in.) Height 87.4 cm (34.3 in.) 96.9 cm (38.1 in.) ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 190: Clearance Requirements

    Specifications Clearance Requirements ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer Clearance Requirements with Optional 550-Sheet Feeder ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 191: Environmental Specifications

    Under extreme environmental conditions, such as 10°C and 85% relative humidity, defects can occur due to condensation. Elevation For optimum performance, use the printer at elevations below 3100 m (10,170 ft.). ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 192: Electrical Specifications

    ENERGY STAR Qualified Product ® ® ® The Xerox WorkCentre 3615 Black and White Multifunction Printer is ENERGY STAR qualified under the ENERGY STAR Program Requirements for Imaging Equipment. The ENERGY STAR and ENERGY STAR mark are registered United States trademarks.
  • Page 193: Performance Specifications

    Paper size. Letter (8.5 x 11 in.) and A4 (210 x 297 mm) sizes share the fastest print speed. Larger sizes reduce print speeds. • Paper type: Plain prints faster than Rough Surface. • Paper weight: Lightweight prints faster than heavier paper, such as Cardstock and Labels. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 194: Controller Specifications

    Specifications Controller Specifications Memory ® ® Memory Xerox WorkCentre 3615 Black and White Multifunction Printer Standard memory 1024 MB RAM Device memory 4 GB Device Memory (optional) Flash memory 64 MB ROM EEPROM 64 KB EPROM Fax memory 4 MB RAM...
  • Page 195: Regulatory Information

    Regulatory Information This appendix includes: • Basic Regulations ................................196 • Copy Regulations ................................200 • Fax Regulations ................................203 • Material Safety Data Sheets ............................. 207 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 196: Basic Regulations

    • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
  • Page 197: European Union Lot 4 Imaging Equipment Agreement Environmental Information

    This printer, if used properly in accordance with the instructions, is not dangerous for the consumer or for the environment. To ensure compliance with European Union regulations, use shielded interface cables. A signed copy of the Declaration of Conformity for this printer can be obtained from Xerox. European Union Lot 4 Imaging Equipment Agreement Environmental Information...
  • Page 198: Germany

    To learn more about Xerox participation in sustainability initiatives, please visit our website at: www.xerox.com/about-xerox/environment/enus.html Germany Blendschutz Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz...
  • Page 199: Regulatory Information For 2.4 Ghz Wireless Network Adapter

    (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. ®...
  • Page 200: Copy Regulations

    Stamps and other representatives of value, of whatever denomination, which have been or may be issued under any Act of Congress. − Adjusted Compensation Certificates for Veterans of the World Wars. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 201: Canada

    Proclamations, orders, regulations, or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queens Printer for Canada, or the equivalent printer for a province) ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 202: Other Countries

    Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 203: Fax Regulations

    To order the correct service from the local Telephone Company, you could also have to quote the codes in the following list: • Facility Interface Code (FIC) = 02LS2 • Service Order Code (SOC) = 9.0Y ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 204: Canada

    Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
  • Page 205: European Union

    DTMF signaling for more reliable and faster call setup. Modification of this product, connection to external control software, or connection to an external ® control apparatus not authorized by Xerox will invalidate its certification. South Africa This modem must be used in conjunction with an approved surge protection device.
  • Page 206 For correct operation, total of the RNs of all devices connected to a single line at any time should not exceed five. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 207: Material Safety Data Sheets

    For Material Safety Data information regarding your printer, go to: • North America: www.xerox.com/msds • European Union: www.xerox.com/environment_europe For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 209: Recycling And Disposal

    Recycling and Disposal This appendix includes: • All Countries ..................................210 • North America ................................. 211 • European Union ................................212 • Other Countries ................................214 ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 210: All Countries

    Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 211: North America

    Recycling and Disposal North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1-800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment , or for recycling and disposal information, contact your local authorities.
  • Page 212: European Union

    In accordance with European legislation, end of life electrical and electronic equipment subject to disposal must be managed within agreed procedures. Prior to disposal, please contact your local reseller or Xerox representative for end of life take-back information. ®...
  • Page 213: Collection And Disposal Of Equipment And Batteries

    This wheeled bin symbol may be used in combination with a chemical symbol. This establishes compliance with the requirements set out by the Directive. Battery Removal Batteries should only be replaced by a MANUFACTURER-approved service facility. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...
  • Page 214: Other Countries

    Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. ® ® Xerox WorkCentre 3615 Black and White Multifunction Printer User Guide...

This manual is also suitable for:

Workcentre 3615dn

Table of Contents