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the ink counter has not been reset.
Press and hold PAPER and press POWER for at least 2
seconds. The POWER light indicator will flash three
times.
See "Ink Jet Print Heads" for the correct ink cartridge/
print head replacement procedure.
4. Poor print quality.
(a) Legibility
Clean the print head, holding ON LINE and pressing
PAPER for at least 2 seconds, or clicking on the
appropriate button in the Printer Care tab in the Printer
Monitor.
Clean the electrical contacts on the print head and those
in the print head carriage.
Try printing on the other side of the paper.
Make sure you are using good quality paper.
(b) Character alignment
In Windows® environment, access the Printer Care tab
in the Printer Monitor and run the "ALIGN" function, to
correct eventual horizontal/vertical misalignment of the
characters (see Checking print accuracy in the Quick
Start ).
Under DOS, access the print head alignment function in
the printer setup utility program (see Using Software ).
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5. Strange characters are printed.
Check that the default driver you have selected is the
correct one.
Check the interface cable quality and length (max.
recommended length: 2 meters).
When using Standard print quality (or Automatic mode
with Speed optimization) with some applications
(CorelDraw, Designer, etc.), you may obtain strange
printouts (extra-large characters, altered character
spacings, incorrectly proportioned graphics). This is due
to difficulties in handling non-square resolutions
(600 x 300 dpi). If this occurs, you should select another
print quality (or change to Quality optimization in
Automatic mode).
If you cannot solve this problem, your hot line service may
request you to run a hex dump of a test piece to check that
the data transmission is operative. To run the hex dump,
proceed as follows:
Press and hold in this order: ON LINE, then PAPER,
then POWER. Hold them until the light indicators go off,
then release them together. Press ON LINE, PAPER,
POWER, in this order.
(a) Send a short text file from your computer. This file is
printed as a string of hexadecimal codes corresponding
to the individual characters transmitted.
(b) To exit, press POWER (printer switched off).
Troubleshooting - Printing
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