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check that the print head(s) are fixed in their blocked
position (towards the rear of the printer).
5. Problems with connection to host.
Check that your interface cable is of the correct type.
Make sure you have fixed the interface connectors
properly both to the printer and to the host.
If you have an "ECP" computer, check that its printer
port setting is Printer Port: LPTx. If necessary, change
this setting in your system properties:
– right click on the My Computer icon,
– select Properties, then Device Manager,
– double click on Ports (COM&LPT),
– select Printer Port: LPTx.
If problems continue after confirming the above printer
port setting, set the LPT mode in the computer BIOS to
either [Standard] or [Bi-directional].
For further details on the BIOS settings, refer to your
computer manual or contact your computer dealer.
Check that you have configured your application
correctly (see the driver installation procedure in Quick
Start and your application manual).
Troubleshooting - Paper
Paper
G
Precautions
The paper must not be crumpled or torn, otherwise it
may jam or even not be inserted. Always use paper in
perfect condition and within the specifications defined
(see Paper and Product Characteristics ).
Make sure the paper feeds smoothly, and that it is not
held too tightly nor has too much play.
If you remove the paper from or add paper to the ASF,
you MUST repeat the entire paper loading operation.
Always make sure there is no paper inserted for printing
before disconnecting the printer from the electrical
power supply.
Printing on both sides of the paper may cause smudging.
1. No paper.
If, on a print command, there is no paper loaded in the
printer, the ON LINE light indicator flashes slowly.
To clear this condition, load paper in the ASF and press
PAPER.
2. Paper does not load.
Check that the size and weight of the paper used are
within the limits allowed. Press PAPER, then repeat the
paper loading operation.
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