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Printing
During a printing operation, do not stop the print head
carriage manually nor touch the area within its path.
1. Printer does not print/receive data.
Check that the printer is connected to the electrical
power supply, powered on and On Line (the ON LINE
and POWER light indicators on the operator panel
should be lit).
Check the physical (cables) and logical (application and
driver) connections between the printer and host.
If you have an "ECP" computer, make sure that its
printer port setting is Printer Port: LPTx.
If necessary, change the setting in your system
properties (see point 5 in the section entitled Installation ).
Check that host system is switched on.
If the print head carriage does not move and the ON
LINE and POWER light indicators flash rapidly, press
POWER to switch off the printer and then disconnect it
from the electrical power supply. Wait a a few seconds,
then reconnect and power the printer again. If the ON
LINE and POWER light indicators continue to flash
rapidly, switch off and disconnect the printer and call the
Technical Support Service.
Check whether the printer is in the special functions
mode (printer powered but both light indicators off).
Check that you have removed the protective film from
the print head.
Troubleshooting - Printing
If the ON LINE light indicator flashes slowly,
check that paper is present and that it loads
correctly, and that the print heads are fixedly in
place correctly.
2. Printing stops.
If the ON LINE light indicator flashes intermittently,
check that the paper has not jammed.
If this is the case, see point 4 (Paper jams or tears) in
the section entitled Paper .
If the ON LINE light indicator flashes slowly, check that
paper is present and that it loads correctly.
If there is no paper in the printer, load up to 120
standard weight sheets of plain paper in the ASF and
press the PAPER key on the operator panel.
See Paper for the correct paper loading procedure.
If the ON LINE and POWER light indicators flash
alternately, replace the ink cartridge or change the print
head.
Printing stops in the middle of the print job and the page
is ejected; check the printer port, which should be
Printer Port: LPTx (see point 5 in the section entitled
Installation ).
3. Printing does not resume after changing the print
head(s).
the print head(s) is/are not inserted/fixed correctly.
Make sure the print head is inserted in the correct
chamber (black, left; color/Photo, right) and fixed
towards the rear of the printer.
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