Troubleshooting; Error Checklist - Sennheiser EK 500 G2 Bedienungsanweisung

Troubleshooting

Error checklist

Problem
No
operation
indication
No RF signal Receiver and
RF signal
available,
no audio
signal,
"MUTE"
display
appears on
the display
panel
Audio signal
has a high
level of
background
noise
Audio signal
is distorted
No access to
a certain
channel
If problems occur that are not listed in the above table or if
the problems cannot be solved with the proposed solutions,
please contact your local Sennheiser agent for assistance.
26
Possible cause
Batteries are flat or
accupack is flat
transmitter are not
on the same channel
Transmitter is out of
range
Transmitter is muted
("MUTE")
Receiver's squelch
threshold is adjusted
too high
Transmitter doesn't
transmit a
pilot tone
Transmitter
sensitivity is
adjusted too low
Receiver's AF output
level is adjusted too
low
Transmitter
sensitivity is
adjusted too high
Receiver's AF output
level is adjusted too
high
During scanning, an
RF signal has been
detected on this
channel and the
channel has been
locked
Possible solution
Replace the
batteries or recharge
the accupack
Set receiver and
transmitter to the
same channel
Check the squelch
threshold setting
or reduce the
distance between
transmitter and
receiving antenna
Deactivate the
muting function
(see operating
manual of the
transmitter)
See "Adjusting the
squelch threshold"
on page 23
Switch the pilot tone
transmission on the
transmitter on or
switch the pilot tone
evaluation on the
receiver off
Adjust the
transmitter
sensitivity correctly
See "Adjusting the
audio output level"
on page 23
Adjust the
transmitter
sensitivity correctly
See "Adjusting the
audio output level"
on page 23
See "Scanning the
channel banks for
free channels" on
page 22