IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 305

Troubleshooting guide
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mismatch
agent status 13
missing LSB tags and overrides 82
MMC 277
monitoring agent
See also agent
common reporting 245
configuration and usage 171
managed system group 83
not installing 80
not uninstalling 113
status mismatch 13
monitoring agents
command-line interface 171
installation and configuration 70
monitoring server connection after
upgrade 73
workspaces 174
monitoring server 153
adjust storage-related parameters 104
catalog and attribute files do not
transfer 106
hot standby 165, 166
logs 9
support on z/OS 84
trace 45
UNIX application support 89
upgrade backup failure message 79
monitoring serverz/OS runtime
members 105
movefrom-m2i.bat 226
MS SQL Server
DB2
prompt to uninstall MS SQL
database 114
prompt to uninstall database 114
MVS
Tivoli Enterprise Monitoring
Server 168
My support notifications 2
N
NAT 277
Navigator view 135
Network Address Translation 277
network interface cards 86
nls_replace script 87
non-hub situations 151
non-root 151, 193
O
ODBC 277
OMNIbus 281
on distributed
problems 153
Open Database Connectivity 278
OPLOG 175
Oracle
agent 32
OS agent
workspace 174
OS agents 172
events 172
OS agents (continued)
Linux OS agent
start failure 172
start failure 172
OTEA 278
out-of-memory error 250
P
pdcollect tool 9, 60
PDS 278
PerfMon 278
performance analyzer
problems after upgrading 217
Performance Analyzer 215
adding an index 220
agent does not connect to monitoring
server 221
common reporting 245
enabling loggine 215, 216
installation and configuration 216
kernel 221
nonlinear tasks 220
Performance Monitor, Windows 278
performance problems 138
persistent data store 23
Persistent Datastore 275, 278
ping 31
popup blocker 132
portal client
See also Tivoli Enterprise Portal
cannot search help 142
data not returned to 139
DB2 errors 123
DirectDraw thread loops 139
erratic sorting behavior 143
high memory usage 138
set trace options 44
troubleshooting 127
VMWare 139
workspaces 174
portal server
connectivity with hub 121
database connection 225
does not start 121
does not start or stops responding 15
failed connection 118
logon failure 115
logs 9
mismatched application support
files 69
non-hub situations 151
slow performance 149
status alerts 121
troubleshooting 147
turn on trace 45
USE_EGG1_FLAG=1 106
problem resolution 263
problem solving 9
problems, types of 1
process names 257
pureScale
ITMREG8K 224
table and tablespace 224
WAREHOUSEMARKER 224
Q
Questions 65
R
RAS trace logs 5, 8
RAS1
syntax 43
tracing on z/OS 53
RAS1 log
reading 42
ras1log tool 60
Redbooks 263
reflex automation 28, 172
refreshTECinfo 243
release notes
See support portal
remote deploy
agent and OS agent on different
servers 73
Remote Procedure Call 279
RKPDLOG 23
RPC 279
S
Secure Hypertext Transport Protocol 275
secure pipe 280
Secure Sockets Layer API 275, 279, 280
security
Windows local 224
self-describing agent
See also self-describing capability
configuration 82
installation 82
UNIX monitoring server application
support 89
self-describing capability
missing managed system group 83
service console 56
See also IBM Tivoli Monitoring
Technology Service Console
See also Tivoli Monitoring Service
Console
blocking access 57
silent installation 95
Simple Network Management
Protocol 272, 276, 278, 279
Simple Object Access Protocol 280
single sign-on 280
Situation Update Forwarder 52, 280
situations 26, 140
action commands 172
non-hub 151
reflex automation 28
UADVISOR 140
SMP/E 273
snapcore 5
SNMP 280
SOAP 280
software requirements 9
Software Support 263
contacting 265
receiving weekly updates 264
SPIPE 275, 280
SQL 280
Index
287

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