IBM E027SLL-H - Tivoli Monitoring - PC Troubleshooting Manual page 108

Conditions that cause the problem
v The Self-Describing Agent feature is enabled for the enterprise
v You are installing or upgrading a Linux or UNIX monitoring server
v You intend to configure a self-describing agent to automatically install at one or
v The self-describing base agent is at a lower release level (such as Windows OS
v During the Linux or UNIX monitoring server installation, you do not select this
v During the portal server installation, the you do not select this base agent
v The monitoring agent is installed and started, but the installation of the Linux or
v If the higher level Linux or UNIX monitoring server is the hub, the
As a result, the Windows OS product is never seeded and the portal server might
not have product support for Windows OS.
Cause of the problem
v The Linux or UNIX monitoring server installation program silently installs all
v No option to select base monitoring agent product support was presented or
v You might not expect the silent installation of product support to occur on the
v The silent installation of product application support files causes the monitoring
v If there is no self-describing agent enabled agent for this product running in the
Resolving the problem
v Run the manual product seeding step on this Linux or UNIX hub (or remote in
v Manually install this product on the portal server and portal client if the
See "Self-describing agent installation" in the IBM Tivoli Monitoring Installation and
Setup Guide and "Self-describing monitoring agents" in the IBM Tivoli Monitoring
Administrator's Guide.
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IBM Tivoli Monitoring: Troubleshooting Guide
more of the Tivoli Monitoring base agents
V6.2.3) than the Linux or UNIX monitoring server (such as monitoring server
V6.2.3 Fix Pack 1).
base agent product (Windows OS) to seed (because you expect the
self-describing agent to install and seed).
product (Windows OS) to install (because you expect the self-describing agent to
install).
UNIX monitoring server self-describing capability does not occur. No errors are
generated.
self-describing agent does not attempt to install the product on the portal server.
No errors are generated.
available base monitoring agent product support files during any installation or
upgrade, whether you want it or not.
visible during the Linux or UNIX monitoring server installation or upgrade.
(Monitoring server installation on Windows and all portal server platform
installations provide a base agent selection list of products to install or upgrade.)
Linux or UNIX monitoring server.
server self-describing agent installer to bypass self-describing agent installation
and seeding of a lower version of this base agent. The monitoring server
self-describing agent installer will not overlay a higher level of application
support already on a server with a lower version from the agent.
environment that is at the same release (or higher) of this Linux or UNIX
monitoring server, the self-describing agent installation will never run.
some cases) monitoring server for the failed self-describing agent product.
expected self-describing agent product installation did not take place.