Recovering Your System Using The Windows Dvd; Telephone Support; Before Calling Gateway Customer Care - Gateway GT5448E - GT - 2 GB RAM Reference Manual

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Recovering your system using the
Windows DVD
If you install a new hard drive or completely re-format your
original hard drive, you must recover your system using the
Windows Vista operating system DVD. You will also need to
recover your computer's pre-installed software and device
drivers.
To completely re-install Windows:
1
2
3
4

Telephone support

Before calling Gateway Customer Care

If you have a technical problem with your computer, follow
these recommendations before contacting Gateway Customer
Care:
108
CHAPTER 6: Troubleshooting
Click Yes, then click Next. The Factory image recovery
window opens, which shows you the progress of the
system recovery.
When recovery is finished, the Recovery is complete
window opens.
Click Finish, then click Restart. Your computer restarts
into its original factory condition.
Insert the Windows DVD into one of your computer's
DVD-capable drives, then restart your computer.
When the prompt "Press any key to boot from CD
or DVD" appears, press any key on your keyboard. A list
of valid boot devices appears.
Press the arrow keys to select the drive containing the
Windows DVD, then press E
on-screen instructions.
After Windows is completely re-installed, use your
software and driver recovery discs to recover your
computer's pre-installed software and device drivers.
For instructions, see
and drivers using recovery discs" on page
and follow the
NTER
"Recovering pre-installed software
102.