Peripheral/Adapter Problems - Gateway E-3200 Maintaining And Troubleshooting

Gateway maintaining and troubleshooting: e-3200
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Peripheral/Adapter Problems

A SCSI device is not recognized by the system.
Probable Cause
The device needs to
be added as new
hardware.
The SCSI ID may be
invalid.
The SCSI chain is not
terminated.
The device cables are
not installed correctly.
The diskette drive is not recognized by the system.
Probable Cause
The diskette drive
may be configured
incorrectly.
The drive cables are
not connected
properly.
The drive controller is
not seated properly.
Solution
From the Control Panel window (Start |
Settings | Control Panel), double-click Add
New Hardware. Follow the directions for
adding the device. If you are not
experienced with this procedure, call
Technical Support.
Assign an available SCSI ID to the device.
Make certain the last device on the SCSI
chain is terminated.
Open the system and check all cables
between the controller and the device.
Solution
Restart your computer, and then press F1
to enter the Setup utility program. From the
Boot | Removable Devices menu, ensure that
the diskette drive parameters are set
correctly.
Open the system and check all cables
connected to the controller card.
Open the system and reseat the drive
controller.
Important!
Some systems do not have
a floppy controller card
because the floppy
controller is built into the
system board.
Troubleshooting
57

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