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ActionTec 56K Internal PC Modem User Manual

56k internal pci call waiting modem
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56K Internal PCI
Call Waiting Modem
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  • Page 1 56K Internal PCI Call Waiting Modem User's Manual...

  • Page 2: Table Of Contents

    Unless otherwise noted, this document and the information herein disclosed are propri- etary to Actiontec Electronics, Inc. Any person or entity to whom this document is fur- nished or who otherwise has possession thereof, by acceptance agrees that it will not be copied or reproduced in whole or in part, nor used in any manner except to meet the purposes for which it was delivered.

  • Page 3: Introduction

    Introduction Thank you for purchasing the Actiontec 56K Internal PCI Call Waiting Modem. The use of a PCI bus interface reflects the current technology standard in the PC indus- try. You only need to have one open PCI slot and an available IRQ for easy, trouble free installation of your new modem.

  • Page 4: Product Registration

    Product Registration The installation CD that came with your Actiontec 56K Internal PCI Call Waiting Modem contains a folder called Register. Inside this folder is a file called “register.htm”. After installing the modem and its drivers, double-click on this file. This will start up your browser and take you to the Actiontec web site: http://www.actiontec.com/registration...
  • Page 5 CAUTION: To avoid shock hazard: The power cord must be connected to a properly wired and earthed re- ceptacle. Any equipment to which this product will be attached must also be con- nected to properly wired receptacles. Do not connect or disconnect any cables or perform installation, main- tenance, or reconfiguration of this product during an electrical storm.

  • Page 6: Product Features

    Product Features The Actiontec 56K Internal PCI Call Waiting Modem contained in this package has the following features. • Conforms to the ITU-T V.90 specification with auto-negotiation of V.90, V.34, V.32bis, V.32, V.23, V.22bis, V.22, V.21, Bell 212A, and Bell 103 protocols.

  • Page 7: Installing The Modem

    Installing the Modem System Preparation Before you begin the installation of your 56K Internal PCI Call Waiting Modem, all currently installed modems should be removed. This will help prevent hardware con- flicts between the new modem and any previously installed modems. For Windows 95/98/NT Before you physically remove the old modem, remove it from the list in the Modem Properties Control Panel.On the taskbar, click Start.
  • Page 8 Step 4 Remove the screw securing the expansion slot cover behind one of the computer’s available PCI expansion slots. Lift the expansion slot cover out as shown below. See the caution statement at the beginning of this section. Figure 1: Removing the Backplate Step 5 Firmly, but gently, insert the modem into the available PCI expansion slot.
  • Page 9 Step 6 Put the chassis cover back on the computer. Step 7 Be sure all of your system’s components are turned off, then reconnect the power cables to the computer and its peripherals. Step 8 Connect the telephone line cable to the Line (Telco) jack as shown below. Figure 3: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem.

  • Page 10: Device Driver Installation And Configuration

    Device Driver Installation and Configuration Configuring Windows 95 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 After Windows 95 loads, it will detect new hardware. The modem will be identified as a “PCI Card”.
  • Page 11 Step 5 Next Windows detects a “Wave Device for Voice Modem” and displays the dialog box shown below. Make sure the option “Driver from disk provided by hardware manufacturer” is selected, then click the OK button. Step 6 Next, verify that the modem has been properly installed. On the windows taskbar, click Start.

  • Page 12: Configuring Windows 95 Osr2

    Configuring Windows 95 OSR2 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Windows 95 will start the Update Device Driver Wizard and immediately identify the modem as a “PCI Communications Device”. Check the drive path for the correct drive letter.
  • Page 13 Step 4 After the Wizard has copied the .INF files to the hard disk, it should detect “Wave Device for Voice Modem” and prompt for its driver CD-ROM. Click Next. Step 5 Click Finish to copy the Wave Device driver from the modems installation CD-ROM.
  • Page 14 Step 6 Next, verify that the modem has been properly installed. On the windows taskbar, click Start. On the Start menu, click Settings, then click Control Panel. In Control Panel, double-click the Modems icon. The Modems Prop- erties dialog box will appear. Click the Diagnostics tab. Click the COM Port icon next to the Call Waiting modem to select it, then click More Info.

  • Page 15: Configuring Windows 98

    Configuring Windows 98 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Windows 98 will immediately display the Add New Hardware Wizard and identify the modem as a “PCI Communications Device”. Click the Next button.
  • Page 16 ROM and Windows has found the drivers, displaying the dialog box shown in step 5. Step 5 Windows 98 will find the driver on the CD-ROM and identify the modem as an “Actiontec 56K PCI Call Waiting Modem.” Click Next.
  • Page 17 Step 6 After Windows has finished loading the driver, it will announce the end of the installation process. Click Finish. Step 7 The Wizard will now search for drivers for the Telephone Answering Func- tions (TAM), also known as the “Wave Device for Voice Modem”. Click Next.
  • Page 18 Step 8 At the next dialog box, make sure that “Search for the best driver for your device. (Recommended)” is selected, and then click Next. Step 9 Next the wizard will ask which drives or folders it should search for the driver files.
  • Page 19 Step 10 The wizard will find the correct driver on the CD-ROM and announce it is ready to install. Click Next. Step 11 After Windows has finished copying the drivers to where they belong in your system, it will announce the end of the installation process. Click the Finish button.
  • Page 20 Step 12 Next, verify that the modem has been properly installed. On the windows taskbar, click Start. On the Start menu, click Settings, then click Control Panel. In Control Panel, double-click the Modems icon. The Modems Prop- erties dialog box will appear. Click the Diagnostics tab. Click the COM Port icon next to the Call Waiting modem to select it, then click More Info.

  • Page 21: Configuring Windows Nt 4.0

    Configuring Windows NT 4.0 Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally. Step 2 Insert the installation CD-ROM into the computer’s CD-ROM drive. On the taskbar, click Start. On the start menu, click Run. Type: x:\drivers\pciven\winnt\setupnt.exe where x is the letter of your CD-ROM drive, and click the OK button.
  • Page 22 Step 6 When the Install New Modem dialog box appears, allow Windows NT to detect your modem. Click Next. Step 7 Windows NT will detect the modem as a “Standard Modem”. Click Change.
  • Page 23 Click Have Disk. Step 9 A new window will appear with another list of modems, one of which will be the Actiontec 56K Internal PCI Call Waiting Modem. Select it and click OK. At the next dialog box, click Next.
  • Page 24 Step 10 Windows NT will complete the installation of the modem. Remove the modem’s installation CD from the CD-ROM drive. Click Finish. Step 11 If you wish to use the modem to dial a Windows NT Remote Access Server or wish to connect to the Internet, you will need to configure Dial-Up Networking.

  • Page 25: Configuring Dos And Windows 3.1X

    Configuring DOS and Windows 3.1X Note: Not all communications programs are supported under DOS due to PCI IRQ requirements. Unless your communication program can support IRQ 9 or above and can address nonstandard COM port addresses, it may not be able to support this modem. Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally.
  • Page 26 Step 6 Use the default I/O Port Address (or 7900 if you modified your autoexec.bat file) and the IRQ Number you recorded in Step 4 to set up your DOS applications. You may also need to assign an unused COM port to the modem.

  • Page 27: Windows 3.1X

    Windows 3.1X Step 8 After you have modified your AUTOEXEC.BAT file to preset the I/O port address and have obtained the modem’s IRQ Number by running the DOS PMDMCFG.EXE program, load Windows 3.1X. Step 9 In Program Manager, double-click Main. In Main, double-click Control Panel and in Control Panel, double-click Ports.

  • Page 28: Configuring Os/2 Warp

    Configuring OS/2 WARP Note: If your computer system uses a Phoenix BIOS, you must disable PnP OS support for the modem to be recognized in OS/2. See your computer users manual for information on accessing and changing your system BIOS set- tings.
  • Page 29 Step 5 Remove the Installation CD-ROM from the CD-ROM drive.. Step 6 Click the OS/2 command prompt button on the OS/2 screen. At the com- mand prompt type: e CONFIG.SYS press ENTER. Step 7 You will need to modify your CONFIG.SYS file. Find the entry for COM.SYS (It should be just after the KEYBOARD.DCP statement and before the VIOTBL.DCP statement.

  • Page 30: Configuring Unixware

    Configuring UnixWare Note: These installation instructions are for UnixWare 2.1. Installation on other versions of Unix may be different. Please consult your operating system manual or help text for instructions regarding installation of a serial mo- dem. Step 1 After you have installed the modem into your machine, turn on the power and allow the system to boot normally.

  • Page 31: Configuring The Modem For Linux (Verified For Red Hat 5.2 And 6.0)

    Configuring the Modem For Linux (Verified for Red Hat 5.2 and 6.0) Note: The kernel should have serial support and you should have some communi- cations program, such as minicom, installed. The modem will come configured to work on a COM port referred to by the files / dev/ttySx or /dev/cuax.
  • Page 32 chmod 666 /dev/modem instead (where x is the COM port) will let all users access the modem. Step 3 Determine the port and IRQ assigned to the device by typing: cat /proc/pci and pressing ENTER. The following is an example of a possible outcome: Non-prefetchable 32 bit memory at 0x00000000.
  • Page 33 IP address of the ISP’s Domain Name Server. (Many ISPs have more than one server. You need at least one in order to translate a URL such as www.actiontec.com into an IP address, although you can still set up PPP without it.) There are many tools that make setting up PPP easier.
  • Page 34 Step 3 Open up ppp-on-dialer in a text editor and change the setting after TIMEOUT (probably 30) to 60. If this script is to be accessible to other users besides root, change the line which reads: exec chat -v to include the path for the chat program (usually /usr/sbin/chat) as follows: exec /usr/sbin/chat -v Then save and close the file.
  • Page 35 Step 8 Run ifconfig. You should see a listing for ppp0 if the connection was successful. Step 9 To disconnect, run /etc/ppp/ppp-off Step 10 If this configuration works, you can make a symbolic link to your ppp-on and ppp-off scripts by typing: ln -s /etc/ppp/ppp-on /usr/bin/ppp-on pressing ENTER, then typing;...
  • Page 36 Step 3 Before setting up individual PPP accounts, the modem itself needs to be configured. Click on the Device tab, and verify that the modem device refers to /dev/modem (kppp does not have an entry for /dev/ttyS4, so /dev/modem is used instead). If you do not have /dev/modem set up, refer to the section labeled “Configuring the Modem.”...

  • Page 37: Changing The Call Waiting Settings

    Step 3 Choose PPP and click Accept. Step 4 Enter the ISP’s phone number, your user name and password. Note that this will store the password will be stored in an unencrypted text file. If security is a concern, do not enter the password until actually dialing. Step 5 Click Accept to save the new record.
  • Page 38 Unlike Windows 95/98, there is no set configuration for the modem itself. The mo- dem is regarded as another serial port attached to the computer. Therefore each pro- gram must provide its own initialization string when using the modem. Setting the call waiting feature changing the initialization string (often ATZ, by default) to in- clude a S10=n, where n is one of the settings available above.
  • Page 39 GNOME dialer applet The changes need to be made to the ppp-on-dialer script. KPPP In the KPPP Configuration window, Modem tab, Modem Commands button, change the Initialization String field to include the appropriate setting. To manually make the changes, edit ~/.kde/share/config/kppprc in your home directory. Edit the line that says: InitString=ATZ to include the desired setting for the call waiting feature, for example, to disable call...
  • Page 40 minicom From within minicom, type CTRL-A O (hold CTRL, press A, let go of both, then press O) to access the options menu. Select “Modem and dialing” and alter the “Init String” field. The settings will be saved in /etc/minirc.dfl. Alternatively, you can start minicom with the -s option.

  • Page 41: Configuring Your Modem's Country Code

    Configuring Your Modem’s Country Code After following the steps for your operating system and after the system has restarted, you may need to issue an AT command to configure the modem to use the Public Switched Telephone Network (PSTN) of your country. The modem can be config- ured for Canada, Japan, and the United States.

  • Page 42: Installing Communications Software

    Installing Communications Software Note: Some configurations are packaged without communications software. Check your packaging to see if communications software is included. If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem, rather than a different version of the software or software from a different vendor.
  • Page 43 with a microphone to record an outgoing message. This message is stored as a .wav file which is transferred to the modem by the application program when an incoming call is detected. The modem’s internal electronics converts the digital information contained in the .wav file into an audio signal which is then sent over the phone line.

  • Page 44: The Call Waiting Feature

    The Call Waiting Feature With the Call Waiting feature from your telephone company and the Actiontec’s Call Waiting Modem installed, your modem will notify you of an incoming call as you are surfing the Web. You may pick up the phone that is connected to your modem to find out who is calling you, and you’ll have a period of time (approximately 7 sec-...

  • Page 45: Using The Call Waiting Control Utility

    Note: Use of the Call Waiting feature requires: • Actiontec’s Call Waiting Modem • Call Waiting Service from your telephone company • You are using your Call Waiting Modem. • You have a phone connected to the Call Waiting Modem.
  • Page 46 7 seconds, and resume surfing the Internet. Or you can ignore the call altogether. You can also place the caller on hold by hanging up the phone. Then you can finish your work online, pick up the phone again and continue your conversation. •...

  • Page 47: At Commands Affecting Itu-T V.90 Operation

    AT Commands Affecting ITU-T V.90 Operation There are 3 S-registers which support K56flex, V.90, and V.34 connections. The S37 register is used to control the upstream V.34 rate. S38 sets the maximum downstream speed that the modem attempts to connect. To disable V.90, set S38 to 0. Use the S109 register to select between K56flex and V.90 protocols.

  • Page 48: Examples

    S38 = 7 36000 bits / s S38 = 8 37333 bits / s S38 = 9 38666 bits / s S38 = 10 40000 bits / s S38 = 12 42666 bits / s S38 = 13 44000 bits / s S38 = 14 45333 bits / s S38 = 15...

  • Page 49: Help And Service Information

    Help and Service Information General Troubleshooting Tips Modem is not detected on power-up: • Check your system BIOS IRQ assignments and make sure that at least two interrupts (especially any unused interrupts) have been assigned to the PCI bus. Go to your system BIOS’s Setup routine and find the Plug-N-Play settings. These settings can be found within the “Advanced”, “PNP/PCI Configuration”, or “Plug and Play Configuration”...
  • Page 50 Can’t Connect at 56K Rates: Note: Current FCC regulations limit your maximum connection rate to 53Kbits per sec. • The number you are calling may not support V.90 or K56flex protocols. Some Internet service providers have special numbers that you must call to connect at 56K rates.

  • Page 51: Reconfiguring A Windows Dial-Up Networking Connection

    This means that previously installed modem configurations using the same COM Port as the Actiontec 56K PCI Internal Call Waiting Modem may be interfering with its operation. This interference is most likely due to the presence of an old Dial- Up Networking configuration.

  • Page 52: Notices

    Notices Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 53 Telecommunications Regulations The following three statements are provided in accordance with the Federal Com- munications Commission (FCC) and CDOC (Canada) regulations. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
  • Page 54 tended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not pre- vent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian mainte- nance facility designated by the supplier.

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