ActionTec Plug n' Play Voice/Fax Modem V.90 ISA User Manual
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ActionTec Plug n' Play Voice/Fax Modem V.90 ISA User Manual

ActionTec Plug n' Play Voice/Fax Modem V.90 ISA User Manual

V.90 isa plug n' play voice/fax modem
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V.90 ISA Plug n' Play
Voice/Fax Modem
User's Manual

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Summary of Contents for ActionTec Plug n' Play Voice/Fax Modem V.90 ISA

  • Page 1 ™ V.90 ISA Plug n' Play Voice/Fax Modem User's Manual...

  • Page 2: Table Of Contents

    Table of Contents Proprietary Notice and Disclaimer ... 2 Introduction ... 3 Contacting Actiontec Customer Support ... 3 Before You Begin ... 4 For Windows 95/98 Installation ... 4 For Windows NT 4.0 Installation ... 5 Installing The Modem ... 6 Hardware Installation ...

  • Page 3: Introduction

    Introduction Thank you for purchasing the Actiontec 56K V.90 ISA Master fax/modem. The Master supports all of the features most desired by personal computer fax modem users. It is an ITU-T V.90 Standard Compliant modem yet maintains backward compatibility with the existing K56flex protocol. The modem also incorporates ISA PnP (Plug-N-Play) capability yet still has the option to manually select a COM port and IRQ using hardware jumper settings.

  • Page 4: Before You Begin

    Before You Begin For Windows 95/98 Installation If you are replacing an existing modem in your computer system with this modem, be sure to remove all other modem drivers. On the desktop, right-click the My Com- puter icon and choose Properties. Select the Device Manager tab. Double-click the Modems icon in the list of device groups to show the modems installed.

  • Page 5: For Windows Nt 4.0 Installation

    that came with your modem and right-click on UNIMODV.INF (or UNIMODV, whichever is displayed) then click Install. Restart your computer to enable the driv- ers. For Windows NT 4.0 Installation If you are replacing the current modem in your computer system with this new mo- dem, be sure to remove all other modem drivers from your operating system.

  • Page 6: Installing The Modem

    Installing The Modem Always discharge static electricity before handling your modem. You may discharge static electricity by touching a grounded metal structure or by using any commercially available grounding strap. Make sure the expansion slot type is 16-bit, which has two slots to fit the ISA card.
  • Page 7 5. Firmly, but gently, insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram. Figure 3: Installing The Modem 6.

  • Page 8: Connecting Devices To The Modem

    Connecting Devices to the Modem Figure 4: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, there are jacks for connection to a “phone” and to a phone “line.”...

  • Page 9: Configuring Windows 95

    Configuring Windows 95 Step 1 Upon start-up, Windows 95 detects the modem and displays the New Hard- ware Found dialog box. Select “Driver from disk provided by hardware manufacturer” then Click OK. Step 2 Insert the diskette containing the modem’s Windows 95 .INF files and click Step 3 If Windows asks for an installation disk, click OK and type A: in the dialog box that appears and click OK again.
  • Page 10 Step 5 Click OK to copy the Wave Device .INF file from the CD-ROM drive to the hard drive. Windows 95 may request its own installation diskettes for some files. Insert the Windows 95 disks or CD-ROM as required. Step 6 To determine what COM port and IRQ is assigned to the modem in Win- dows 95, click on the Modems icon in Control Panel and click the Diag- nostic tab.

  • Page 11: Configuring Windows 95 Osr2

    Configuring Windows 95 OSR2 Step 1 On start-up Windows 95 will detect the modem and launch the Update Device Driver Wizard dialog box. Insert the modem’s Installation CD-ROM, wait about 10 seconds so that the CD-ROM can be read by the drive, and click Next.
  • Page 12 Step 3 After the Wizard has copied the .INF files to the hard disk, it should detect “Wave Device for Voice Modem” and prompt for its driver. Click Next. Step 4 Click Finish to copy the Wave Device .INF file from the A:\ drive to the hard drive.
  • Page 13 Step 5 To determine what COM port and IRQ is assigned to the modem in Win- dows 95, click on the Modems icon in Control Panel and select the Diag- nostics tab. Select your modem and then click on the More Info button to view the modem properties.

  • Page 14: Configuring Windows 98

    Configuring Windows 98 Step 1 After you have installed the modem hardware in your computer, plug the computer back into the wall outlet. Turn on the power and allow the system to boot normally. Step 2 Windows 98 will immediately display the Add New Hardware Wizard and identify the modem as a “56K V.90 Fax/Modem (LKT)”.
  • Page 15 Step 4 Next the wizard will ask which drives or folders it should search for the drivers. Click to select CD-ROM drive. Make sure that all the other op- tions are deselected, clicking them to deselect, if necessary. Insert the modem’s installation CD-ROM.
  • Page 16 Step 6 After Windows has finished copying the drivers to where they belong in your system, it will announce the end of the installation process. Click the Finish button. Step 7 The Wizard will now search for drivers for the Telephone Answering Func- tions (TAM) of the modem, also known as the “Wave Device for Voice Modem”.
  • Page 17 Step 8 At the next dialog box, make sure that “Search for the best driver for your device. (Recommended)” is selected, and then click Next. Step 9 Next the wizard will ask which drives or folders it should search for the drivers.
  • Page 18 Step 10 The Wizard will find the correct driver on the CD-ROM and identify the device as a “Voice Modem Serial Wave Device”. Click Next Step 11 After Windows has finished copying the drivers to where they belong in your system, it will announce the end of the installation process. Click the Finish button.

  • Page 19: Configuring Windows Nt 4.0

    Step 12 Next, find out if the modem has been properly installed and configured for use with your operating system. On the task bar, click Start. On the Start menu, click Settings, then click Control Panel, then click Modems. Click the Diagnostics tab.
  • Page 20 Step 2 Click Start, then click Settings, then click Control Panel. Double-click on the Modems icon. At the Modems Properties dialog box, click Add. Step 3 An Install New Modem window will appear. Allow Windows NT to detect your modem. Click Next.
  • Page 21 Step 4 Windows NT will detect the modem as a “Standard Modem”. Click the Change button. Step 5 Insert the modem’s installation CD-ROM and click the Have Disk button. When prompted for the path, type the drive letter of your CD-ROM drive, followed by a colon, and a backslash, then click OK.
  • Page 22 Step 6 When prompted to select the manufacturer and model of the modem, se- lect “AEI” for manufacturer and “ISA PnP V.90 Fax Modem (LKT)” for model. Click the OK button. At the next dialog box click the Next button. Step 7 Windows NT will report successful installation of the modem.
  • Page 23 Step 10 At the Remote Access Setup dialog box, click Add. Select the RAS Device you wish to add and Click OK. Step 11 Click Continue to finish the Installation. Step 12 After Windows NT has completed the binding process, allow Windows NT to shut down and restart the computer.

  • Page 24: Installing Communications Software

    Installing Communications Software If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem. It has been specially configured to work with this modem. If communications software came with this modem, the Users Guide for this software can be found on the installation CD-ROM.

  • Page 25: Troubleshooting

    Troubleshooting Most problems encountered during the Windows 95/98/NT installation process are a result of inadequate system resources. If you skipped some of the recommended preinstallation procedures outlined in the section of this manual titled “Do This First”, return to the beginning of that section and carefully follow all steps outlined for the operating system you are using.
  • Page 26 tab and read the Conflicting Device List. If a conflict is present, uncheck the box “Use automatic settings” and select a configuration that does not cause conflicts. Manually change the IRQ settings if needed (see your Windows 95 on-line help file for a more detailed discussion on changing these settings).
  • Page 27 sources. The modem needs one IRQ and one COM Port in order to function. (Read your computer user’s manual for information on how to invoke and use the BIOS setup). Inside your computer’s BIOS Setup, find the Plug-N-Play configuration. This can be found within a section titled “Advanced”, “PNP/PCI Configuration”, or “Plug and Play Configuration”...
  • Page 28 Communications Software Does Not Work Some communications software packages need to be configured to the same COM Port and or IRQ as the modem. See “Installing the Modem” for information on how to determine your COM Port and IRQ number. The communications software you are using may not support this modem.

  • Page 29: Appendix A: Non Plug-N-Play Installations

    so on. The modem attempts to make the highest connect rate that your telephone line can support at the time of negotiation. If the line conditions (noise, telephone company routing, etc.) won’t allow a high data rate connection, then the modem will automatically connect at the most reliable rate.

  • Page 30: Jumper Settings

    mentioned key combinations work or no message is displayed while the computer is starting up, please refer to your computer system manual for instructions on how to enter the BIOS setup. Once inside the BIOS setup, find the menu for integrated peripherals, locate the COM port settings, then disable COM2 (Sometimes known as “Comport B”...
  • Page 31 Figure 6: Jumpers Set To Plug-N-Play (default setting) The Jumper Block JP1 is used to select the desired COM Port for the modem. Figure 7 shows the selections for each COM Port. Figure 7: JP1 COM Port Options Jumper Block JP2 is used to select the IRQ (interrupt request) settings for the mo- dem.

  • Page 32: Installing In Dos And Windows 3.1X

    Installing In DOS and Windows 3.1x Because Windows 3.1x is not Plug-N-Play operating systems, a non-Plug-N-Play installation is required. Manually select COM Port and IRQ settings you wish the modem to use by changing the jumpers on the modem card itself. (The jumper setting definitions can be found in the “Installing The Modem”...
  • Page 33 Step 2 Install the modem hardware. (See the section of this manual entitled “Hard- ware Installation” for instructions on how to install the modem hardware.) Make sure the computer is turned off and unplugged from the wall before removing the cover. Refer to your computer’s owner’s manual for instruc- tions on how to safely access the motherboard of your computer.

  • Page 34: Appendix B: At Command Set

    Appendix B: AT Command Set AT Commands AT commands are issued to the modem to control the modem’s operation and soft- ware configuration. AT commands are commonly entered from a terminal program such as HyperTerminal, and can only be entered while the modem is in command mode.
  • Page 35 Communication Standard Setting This command allows you to choose between CCITT and Bell standard. Result Codes: Carrier Control The modem will accept the C1 command without error in order to ensure backward compatibility with communications software that issues the C1 command. However, this modem does not support the C0 command.
  • Page 36 Dial This command instructs the modem to begin the dialing sequence. The dial string (n, including modifiers and the telephone number) is entered after the ATD com- mand. A dial string can be up to 40 characters long. Any digit or symbol (0-9, *, #, A, B, C, D) may be dialed as touch-tone digits.
  • Page 37 Echo Command This command controls whether or not the characters entered from your computer keyboard are echoed back to your monitor while the modem is in command mode. Result Codes: Online Data Character Echo Command This command determines if the modem will echo data from the DTE. This modem does not support the F0 version of the command.
  • Page 38 Result Codes: Request ID Information This command displays specific product information about the modem. Result Codes: Monitor Speaker Volume This command sets speaker volume to low, medium, or high.
  • Page 39 Result Codes: Monitor Speaker Mode This command turns the speaker on or off. Result Codes: Modulation Handshake This command controls whether or not the local modem performs a negotiated hand- shake at connection time with the remote modem when the communication speed of the two modems is different.
  • Page 40 Return On-line to Data Mode Result Codes: Select Pulse Dialing This command configures the modem for pulse (non-touch-tone) dialing. Dialed digits are pulsed until a T command or dial modifier is received. Tone dial is the default setting. Result Code Control Result codes are informational messages sent from the modem and displayed on your monitor.
  • Page 41 Select Tone Dialing This command instructs the modem to send DTMF tones while dialing. Dialed digits are tone dialed until a P command or dial modifier is received. This is the default setting. DCE Response Format This command controls whether result codes (including call progress and negotia- tion progress messages) are displayed as words or their numeric equivalents.
  • Page 42 Result Code Selection and Call Progress Monitoring This command enables tone detection options used in the dialing process. As these functions are chosen, the result codes are also affected. Therefore, this command is frequently used to control the modem chipset’s responses. The primary function of this control is to control the modem chip set’s call response capabilities.
  • Page 43 Busy Tone Detect Result Codes: Long Space Disconnect Long space disconnect is always disabled. Result Codes: Recall Stored Profile This command instructs the modem chip set to go on-hook and restore the profile saved by the last &W command. Either Z0 or Z1 restores the same single profile. Result Codes:...
  • Page 44 &Bn V.32 Auto Retrain This modem always auto retrains. Result Codes: &Cn Data Carrier Detect (DCD) Control Data Carrier Detect is a signal from the modem to your computer indicating that the carrier signal is being received from a remote modem. DCD normally turns off when the modem no longer detects the carrier signal.
  • Page 45 &Dn DTR Control This command interprets how the modem responds to the state of the DTR signal and changes to the DTR signal. Result Codes: &Fn Load Factory Settings This command loads the configuration stored and programmed at the factory. This operation replaces all of the command options and the S-register settings in the ac- tive configuration with factory values.
  • Page 46 &Gn V.22bis Guard Tone Control This command determines which guard tone, if any, to transmit while transmitting in the high band (answer mode). This command is only used in V.22 and V.22bis mode. This option is not used in North America and is for international use only. Result Codes: &Jn Auxiliary Relay option...
  • Page 47 Result Codes: &Mn Asynchronous Communications Mode Result Codes: &Pn Pulse Dial Make-to-Break Ratio Selection This Command is effective only for use in Japan. Result Codes:...
  • Page 48 &Qn Asynchronous Communications Mode Result Codes: &Sn Data Set Ready (DSR) Option This command selects DSR action. Result Codes:...
  • Page 49 &V0 View Active Configuration and Stored Profile This command is used to display the active profiles. Below is an example of a possible output: Option Comm Standard CommandCharEcho Speaker Volume Speaker Control Result Codes Dialer Type ResultCode Form ExtendResultCode DialTone Detect BusyTone Detect LSD Action DTR Action...
  • Page 50 Option No Carrier Disc DTMF Dial Speed Escape Guard Time Data Calling Tone Line Rate DSVD mode Stored Phone Numbers &Z0= &Z1= &Z2= &Z3= &Wn Store Current Configuration This command stores certain command options and S-register values into the modem’s nonvolatile memory.
  • Page 51 &Zn=x Store Telephone Number This command is used to store up to four dialing strings in the modem’s nonvolatile memory for later dialing. The format for the command is &Zn = ”stored number” where n is the location 0?3 to which the number should be written. The dial string may contain up to 40 characters.
  • Page 52 Modem Port Flow Control Result Codes: Adjust Bits/s Rate Control When this feature is enabled, the modem emulates the behavior of modems that force the DTE interface to the line speed. Result Codes:...
  • Page 53 Break Control Controls the response of the modem to a break received from the DTE or the remote modem or the \B command. The response is different in three separate states. The first state is where the modem receives a break from the DTE when the modem is operating in data transfer mode: The second case is where the modem is in the on-line command state (waiting for AT commands) during a data connection, and the \B is received in order to send a break...
  • Page 54 The third case is where a break is received from a remote modem during a connec- tion: Result Codes: Error Control Mode Selection This command determines the type of error control used by the modem when send- ing or receiving data.
  • Page 55 Result Codes: Local Flow Control Selection Result Codes: Ring indicator signal off after the telephone call is answered (Compatibility command) Result Codes:...
  • Page 56 Inactivity Timer This command specifies the length of time (in minutes) that the modem will wait before disconnecting when no data is sent or received. A setting of zero disables the timer. Alternatively, this timer may be specified in register S30. This function is only applicable to buffer mode.
  • Page 57 Data Calling Tone Data Calling Tone is a tone of certain frequency and cadence as specified in V.25 which allows remote Data/FAX/Voice discrimination. The frequency is 1300 Hz with a cadence of .5 s on and 2 s off. Result Codes: View Numbers in Blacklist If blacklisting is in effect, this command displays the numbers for which the last call attempted in the past two hours failed.

  • Page 58: At Commands For Testing And Debugging

    AT Commands for Testing and Debugging The following commands are to be used for testing and debugging only and are not meant for general use. &&C Write to/Read from DSP Register &&L Line-to-Line Loopback This command provides a loopback for line-to-line. &&R Write to/Read from DSP RAM Location &Tn...
  • Page 59 Result Codes: ATI11 Display Diagnostic Information for the last modem connection The “ATI11” command displays the following diagnostic information for the last modem connection. A value of “NA” will be displayed if that parameter is not appli- cable for that connection. Table 1.

  • Page 60: S-Registers Reference

    Description Far Echo Level (-dBm) Transmit Frame Count Transmit Frame Error Count Receive Frame Count Receive Frame Error Count Retrain and Rate Negotiate Event Retrain and Rate Negotiate Event Call Termination Cause Robbed-Bit Signaling (56K only) Digital Loss Remote Server ID S-Registers Reference S-registers generally affect how the AT commands perform.
  • Page 61 Auto Answer Ring Number Range: Default: Units: This register determines the number of rings the modem will count before automati- cally answering a call. Enter 0 (zero) if you do not want the modem to automatically answer at all. When disabled, the modem can only answer with an ATA command. Ring Counter Range: Default:...
  • Page 62 Command Line Editing Character (user defined) Range: Default: Units: This register sets the character recognized as a backspace and pertains to asynchro- nous only. The modem will not recognize the backspace character if it is set to a value that is greater than 32 ASCII. This character can be used to edit a command line. When the echo command is enabled, the modem echoes back to the local DTE the backspace character, an ASCII space character, and a second backspace character.
  • Page 63 This register sets the time, in seconds, that the modem must pause when it encoun- ters a comma (“,”) in the dial command string. Automatic Disconnect Delay Range: Default: Units: This register sets the length of time, in tenths of a second, that the modem waits before hanging up after a loss of carrier.
  • Page 64 V.24/General Bit Mapped Options Status Indicates the status of command options. Only bits 3, 4 and 5 are used, read only. Bits 3-4 DTR behavior (&Dn) 0 = &D0 selected 1 = &D1 selected 2 = &D2 selected (Default) 3 = &D3 selected Bit 5 DCD behavior (&Cn) 0 = &C0 selected...
  • Page 65 V.34 Modulation Enable/Disable 0 = disabled, 1-255 = enabled, Range: 0-255 Default: 1 This register enables/disables V.34 modulation. Inactivity Timer Range: 0-255 Default: 0 Units: minutes S30 specifies the length of time (in minutes) that the modem will wait before discon- necting when no data is sent or received.
  • Page 66 Negotiation Fallback (default 7) This register specifies the action to take in the event of negotiation failure when error control is selected. S36 = 0, 2 S36 = 1, 3 S36 = 4, 6 S36 = 5, 7 Dial Line Rate (default 0) S37 = 0 maximum modem speed S37 = 1...
  • Page 67 S38 = 2 32000 bits / s S38 = 3 34000 bits / s S38 = 4 36000 bits / s S38 = 5 38000 bits / s S38 = 6 40000 bits / s S38 = 7 42000 bits / s S38 = 8 44000 bits / s S38 = 9...
  • Page 68 S36 = 0, 2 S36 = 1, 3 S36 = 4, 6 S36 = 5, 7 Timer to Control Sleep Mode Range: Default: This command displays the number of seconds of inactivity (no characters sent from the DTE, no RING) in the off-line command state before the modem places itself into standby mode.
  • Page 69 S109 K56flex and V.90 Selection (default 1) Use this register to disable 56K connections or to choose between K56flex and V.90 protocols. The default setting (S109=1) will attempt K56flex first, then V.90, and then V.34 depending upon the central site modem being called and your phone line conditions.
  • Page 70 Result Code CONNECT 42000 EC* CONNECT 44000 EC* CONNECT 46000 EC* CONNECT 48000 EC* CONNECT 50000 EC* CONNECT 52000 EC* CONNECT 54000 EC* CONNECT 56000 EC* CONNECT 58000 EC* CONNECT 60000 EC* CONNECT 28000 EC* CONNECT 29333 EC* CONNECT 30666 EC* CONNECT 32000 EC* CONNECT 33333 EC* CONNECT 34666 EC*...

  • Page 71: Appendix B: Communications Regulations

    Appendix B: Communications Regulations FCC REGULATIONS The following statements are provided in accordance with the Federal Communica- tions Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC PART 68 REQUIREMENTS This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
  • Page 72 ference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio and television reception, the user is encouraged to try to correct the interference by one or more of the following measures: •...

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