ActionTec Dual PC Modem R7000M User Manual
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ActionTec Dual PC Modem R7000M User Manual

ActionTec Dual PC Modem R7000M User Manual

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Summary of Contents for ActionTec Dual PC Modem R7000M

  • Page 1 Dual PC Modem User Manual...

  • Page 2: Table Of Contents

    Table of Contents 1 Introduction Package Contents Minimum System Requirements Modem Features Technical Support 2 Setting up the Modem Connecting the First Computer Configruring the Modem Connecting a Second Computer 3 Basic Setup Basic Setup 4 Custom Setup Custom Setup DHCP Server Configuration Status 5 Utilities...
  • Page 3 Actiontec Dual PC Modem User Manual D File and Printer Sharing Windows 98 and Me Windows 2000 Macintosh E Glossary Notices Regulatory Compliance Notices Modifications Limited Warranty...

  • Page 4: Introduction

    Introduction Thank you for purchasing the Actiontec Dual PC Modem. This easy to use Modem is the simplest way to connect up to two computers to a single phone line and share your internet connection. The Dual PC Modem is perfect for the home office or small business.

  • Page 5: Modem Features

    Actiontec Dual PC Modem User Manual Modem Features This section contains a quick description of the Modem’s lights (LEDs), and ports and switches on its rear panel. Front Panel The Modem features 4 lights on its front panel: Power, Modem, Network 1, and Network 2.
  • Page 6 Rear Panel There are 5 ports (Power, 2, 1, Line, and Phone) and a Reset Switch on the rear panel. Power Adapter Ethernet Cable (from Power Port (from Port 2 to to Power Outlet) Second Computer) Reset Switch Depressing the reset switch for one or two seconds will reset the Modem. To restore to factory default settings, depress and hold for at least 10 seconds.

  • Page 7: Technical Support

    Actiontec Dual PC Modem User Manual Line Port This port is used to connect a phone cord between the Modem and a phone jack. Phone Port This port is used to connect a phone cord between the Modem and a telephone. Technical Support Actiontec Electronics prides itself on making high-quality, durable, high-perform- ance products.

  • Page 8: Setting Up The Modem

    Setting Up the Modem The instructions that follow parallel the steps contained in the Actiontec Installation Buddy™, which provides a visual guide to setting up the Modem. Actiontec recommends the user run the Installation Buddy first, before attempting any other procedures. Connecting the First Computer Connecting the first computer to the Modem for setup involves three basic steps: connecting the Modem to the computer with an Ethernet cable, plugging in the...
  • Page 9 Actiontec Dual PC Modem User Manual 3. In the next window, click in the box next to “First computer”, then click Next. 4. Select No in the next window, then click Next. This Modem does not operate with AOL. 5. Read the onscreen instructions, then click Next.
  • Page 10 Chapter 2 Setting Up the Modem 6. Read the onscreen instructions, then click Next. 7. Get the Modem from the Quick Start Kit, then click Next. 8. Get the Yellow Ethernet cable from the Quick Start Kit, then click Next.
  • Page 11 Actiontec Dual PC Modem User Manual 9. Insert one end of the Yellow cable in the Yellow port (marked “1”) on the back of the Modem, then click Next. 10. Insert the other end of the Yellow cable into an Ethernet port on the back of the computer, then click Next.
  • Page 12 Chapter 2 Setting Up the Modem 12. Insert the smaller end of the Power cord in the Black port on the back of the Modem, then click Next. 13. Plug the larger end of the Power cord into a power outlet, then click Next. 14.
  • Page 13 Actiontec Dual PC Modem User Manual 15. When the Installation Buddy detects the modem, click Next. 16. Get the gray Phone cord from the Quick Start Kit, then click Next. 17. Insert one end of the gray Phone cord into the Orange port (marked “Line”) on the back of the Modem, then click Next.
  • Page 14 Chapter 2 Setting Up the Modem 18. Plug the other end of the gray Phone cord into the phone jack closest to the computer, then click Next. 19. If installing a phone next to the computer, click in the box next to “Yes”, then click Next.
  • Page 15 Actiontec Dual PC Modem User Manual 21. Insert the other end of the Phone cord into the Green port (marked “Phone”) on the back of the Modem, then click Next. 22. The Modem is connected to the computer. Click Next, the go to “Configuring the Modem,”...

  • Page 16: Configuring The Modem

    Chapter 2 Setting Up the Modem Configuring the Modem After physically connecting the Modem to the computer, it must be configured to connect to the ISP (Internet Service Provider). 1. In the next window, enter the main telephone number used to connect to the ISP in the “1st number”...
  • Page 17 Actiontec Dual PC Modem User Manual 3. When the Modem has successfully connected, click Next. 4. A “Congratulations” window appears. Click Next. 5. Click Finish. The Modem is connected to the first computer. To connect to the ISP, click the Connect icon (two arrows, one pointing up and one pointing down) in the system tray (next to the clock).

  • Page 18: Connecting A Second Computer

    Chapter 2 Setting Up the Modem To change other Modem settings, see chapter 3, “Basic Setup,” chapter 4, “Custom Setup,” and chapter 5, “Utilities.” To connect a second computer to the Modem, go to “Connecting a Second Computer,” below. Connecting a Second Computer 1.
  • Page 19 Actiontec Dual PC Modem User Manual 3. In the next window, click in the box next to “Additional computer,” then click Next. 4. Get the second Yellow Ethernet cable from the Quick Start Kit, then click Next. 5. Insert one end of the Yellow cable in the Yellow port (marked “2”) on the back of the Modem, then click Next.
  • Page 20 Chapter 2 Setting Up the Modem 6. Insert the other end of the Yellow cable into an Ethernet port on the back of the computer, then click Next. An Ethernet port looks similar to a phone port, but is slightly larger. 7.
  • Page 21 Actiontec Dual PC Modem User Manual 9. Click Finish. The Modem is connected to the second computer. To change other Modem set- tings, see chapter 3, “Basic Setup,” chapter 4, “Custom Setup,” and chapter 5, “Utilities.”...

  • Page 22: Basic Setup

    Basic Setup This chapter is a guide through the basic setup of the Actiontec Dual PC Modem’s functions, including how to connect to the ISP. Basic Setup To perform a basic setup of the Modem: 1. Open a Web browser. In the address bar, enter http://192.168.0.1 then press Enter on the keyboard.
  • Page 23 Actiontec Dual PC Modem User Manual 4. In the next window, “Dial Configuration,” enter the user name and pass- word used to connect to the ISP in the appropriate text boxes. Then, enter the main telephone number used to dial up to the ISP in the “#1 Number To Dial”...
  • Page 24 Dial X To Disable Call Waiting Activate this option (by clicking in the check box) to disable call waiting, then enter the numbers that disable call waiting in the text box after “Dial.” If call waiting is left enabled, when someone calls on the same line on which the Modem is connected, the Modem will disconnect.
  • Page 25 Actiontec Dual PC Modem User Manual...

  • Page 26: Custom Setup

    Custom Setup This section contains information concerning the custom setup of the Modem Custom Setup To access the Custom Setup configuration screens, follow these instructions: 1. Open the Web browser. In the address bar enter: then press Enter on the keyboard. 2.

  • Page 27: Dhcp Server Configuration

    Actiontec Dual PC Modem User Manual DHCP Server Configuration Clicking Custom Setup in the “Setup/Configuration” screen generates the “DHCP Server Configuration” screen. Change the LAN IP address and DHCP server range here. LAN IP Address The value in the LAN IP Address text box is the IP address of the Modem as seen on the local network.
  • Page 28 Chapter 4 Custom Setup Setting the IP Address Range The beginning and ending IP addresses define the IP address range of the Modem. If the default values are left intact, the Modem supplies a unique IP address between 192.168.0.4 and 192.168.0.254 to each computer on the network. Note that the first three groups of numbers of the addresses are identical;...

  • Page 29: Status

    Actiontec Dual PC Modem User Manual Status After configuring the Modem, settings can be viewed by selecting Status in the Main Menu. The “Current Status” screen appears, displaying many of the Modem’s settings. No settings (other than connecting or disconnecting from the Internet) can be changed from the Current Status screen.

  • Page 30: Utilities

    Utilities To access the Dual PC Modem’s utilities, select Utilities from the “Main Menu” screen. The “Utilities” screen appears. From here, the Modem’s factory default settings can be restored, the active user list viewed, and the firmware upgraded. Restore Default Settings To restore the Modem to its factory default settings, select Restore Default Settings from the “Utilities”...

  • Page 31: Active User List

    Actiontec Dual PC Modem User Manual Active User List Selecting Active Users from the “Utilities” screen generates the “Active User List” screen. Here, the MAC (Media Access Control) address of the network card and IP address of the computer connected to the Modem are displayed. Upgrade Firmware Selecting Upgrade Firmware in the “Utilities”...

  • Page 32: Troubleshooting And Frequently Asked Questions

    Troubleshooting and Frequently Asked Questions This chapter includes a list of troubleshooting options and frequently asked ques- tions concerning the Dual PC Modem. Troubleshooting Slow Speed/Dropped Connections If experiencing problems with slow speeds or dropped connections while using the Modem, the static speed setting on the Ethernet card in the computer may be the cause.
  • Page 33 Actiontec Dual PC Modem User Manual Windows 2000 and XP 1. From the desktop, click the “My Network Places” icon (if using XP and the icon is not on the desktop, see “Placing the ‘My Network Places’ Icon on the Desktop,”...

  • Page 34: Frequently Asked Questions

    Chapter 6 Troubleshooting and FAQs Frequently Asked Questions I’ve run through the setup of the Modem and put in all my user information correctly, but the Modem won’t connect. What do I do? Different ISPs use different formats for their user names. There is an addendum on the back of the “Start Here”...
  • Page 35 Actiontec Dual PC Modem User Manual What is the valid IP range I can use for my home network? The default valid IP range for the Actiontec Dual PC Modem is 192.168.0.4 to 192.168.0.254. These values can be changed in the “DHCP Server Configuration”...
  • Page 36 Chapter 6 Troubleshooting and FAQs Everything appears to be setup properly with the Modem, but I can’t con- nect to the Internet. What should I do? If the Modem is not dialing out, it may need to be power cycled. To do this, unplug the power cord from the Modem.
  • Page 37 Actiontec Dual PC Modem User Manual I use an ISP that offers V.92 service. Will Modem On Hold (MOH) work with the Modem? No. The Modem does not support MOH.

  • Page 38: A Setting Up Static Ip Address

    Setting Up Static IP Address To communicate with the Modem from a computer on the network (to use the Web Configuration Utility, for example), the user may have to switch the IP address settings from DHCP Modem are on the same subnet. To set up static on a computer, select the operating system and follow the instructions.
  • Page 39 Actiontec Dual PC Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 40 Appendix A Setting Up Static IP Address 5. The “Network” window appears. In the "The following network components are installed" list box, locate and double-click the matching the network card installed in the computer. 6. The “ Properties” window appears. Select TCP/IP 7.
  • Page 41 Actiontec Dual PC Modem User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Select DNS Configuration. 11. Activate Enable DNS by clicking in the appropriate circle, then enter 192.168.0.1 in the “DNS Server Search Order”...

  • Page 42: Windows Me

    Appendix A Setting Up Static IP Address 14. Click . The Properties window disappears. TCP/IP 15. In the Network window, click . The Network window disappears. 16. The “System Settings Change” window appears, asking whether the computer should be restarted. Click Yes. The computer restarts.
  • Page 43 Actiontec Dual PC Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network.
  • Page 44 Appendix A Setting Up Static IP Address 5. The “Network” window appears. In the “The following network components are installed” list box, locate and double-click the matching the network card installed in the computer 6. The “ Properties” window appears. Click TCP/IP 7.
  • Page 45 Actiontec Dual PC Modem User Manual 9. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 10. Select DNS Configuration. 11. Activate Enable DNS by clicking in the appropriate circle, then enter 192.168.0.1 in the “DNS Server Search Order”...

  • Page 46: Windows 2000

    Appendix A Setting Up Static IP Address 14. Click . The TCP/IP 15. If there is a check in the box next to “Detect connection to network media,” click on it to uncheck the box. 16. In the Network window, click 17.
  • Page 47 Actiontec Dual PC Modem User Manual 3. Another menu appears. Select Control Panel. 4. When the “Control Panel” window appears, double-click Network and Dial- up Connections.
  • Page 48 Appendix A Setting Up Static IP Address 5. In the “Network and Dial-up Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corre- sponds to the network card installed in the computer by finding the name of the network card in the Device Name column.
  • Page 49 Actiontec Dual PC Modem User Manual 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( 9. The “Internet Protocol ( 10. In the General tab, make sure the the circle next to “Obtain an automatically”...
  • Page 50 Appendix A Setting Up Static IP Address 12. Enter the following numbers in the “Subnet mask” text box: 255.255.255.0 Do not include the periods; they are automatically entered. 13. Enter the following numbers in the “Default gateway” text box: 192.168.0.1 Do not include the periods;...

  • Page 51: Windows Xp

    Actiontec Dual PC Modem User Manual Windows XP 1. From the desktop, click on the Start button in the lower left corner. 2. From the menu that appears, select Settings. 3. Another menu appears. Select Control Panel.
  • Page 52 Appendix A Setting Up Static IP Address 4. When the “Control Panel” window appears, double-click Network Connections. 5. In the “Network Connections” window, double-click Local Area Connection. A number may be displayed after the Local Area Connection. If there is more than one Local Area Connection listed, locate the one that corresponds to the network card installed in your computer by finding the name of the network card in the Device Name column.
  • Page 53 Actiontec Dual PC Modem User Manual 6. The “Local Area Connection Status” window appears. Select General, then click Properties. 7. The “Local Area Connection Properties” window appears. Select General. 8. In the “Components checked are used by this connection” list box, double- click Internet Protocol ( TCP/IP...
  • Page 54 Appendix A Setting Up Static IP Address 9. The “Internet Protocol ( 10. In the General tab, make sure the the circle next to “Use the following Address” is selected. When active, a black dot appears in the circle. If the circle already contains a black dot, leave it alone.
  • Page 55 Actiontec Dual PC Modem User Manual 17. In the Local Area Connection Properties window, click Connection Properties window disappears. 18. Click Close in the Local Area Connection Status window. The window disappears. 19. Close the Network and Dial-up Connections window by clicking on the “x” button at the upper right corner of the window.

  • Page 56: B Specifications

    Specifications General Model Number R7000M (Dual PC Modem) Dimensions Length: 5.375 in. Width: 4.35 in Height: 1.25 in Standards IEEE 802.3 (10BaseT) IEEE 802.3u (100BaseTX) 10/100 RJ-45 switched ports (2) Speed LAN Ethernet - 10/100 Mbps Cabling Type Phone, Ethernet Modem 56 Kbps V.92 quick connect V.90...

  • Page 57: Environmental

    Actiontec Dual PC Modem User Manual Environmental Power Input External, +9V +- 5% @ 1 A Certifications FCC Class B (part 15, 68) Operating Temperature 0º C to 40º C (32ºF to 104ºF) Storage Temperature -20ºC to 70ºC (-4ºF to 158ºF) Operating Humidity 10% to 85% non-condensing Storage Humidity...

  • Page 58: Classic

    Non-Windows System Setup The Modem supports both the Classic Macintosh operating systems ( below), as well as OS X Note: When installing any software, consult the user manual and help files supplied with the software for detailed information. Actiontec provides the following information as a guideline only. Classic To configure the Router, Open Transport computer.
  • Page 59 Actiontec Dual PC Modem User Manual 2. When the “ ” window appears, select Edit from menu bar, then select TCP/IP User Mode. 3. When the “User Mode” window appears, select Advanced, then click 4. In the “ ” window, select Ethernet from the “Connect via” drop-down TCP/IP list.
  • Page 60 Appendix C Non-Windows System Setup OS X 1. Open the “System Preferences” application via the Dock or Apple Menu. The “Network” window appears. 2. Select Built-In Ethernet from the “Show” drop-down list. 3. Select TCP/IP and, from the “Configure” drop-down list, select Using 4.
  • Page 61 Actiontec Dual PC Modem User Manual...

  • Page 62: D File And Printer Sharing

    File and Printer Sharing The Modem supports file and printer sharing, allowing any computer on the net- work to share files and access a shared printer. To configure file and printer shar- ing, select the operating system and follow the instructions. Windows 98 and Me File Sharing 1.
  • Page 63 Actiontec Dual PC Modem User Manual 4. In the “Select Network Component Type” window, select Service in the “Click the type of network component you want to install” list box, then click Add…. 5. The “Select Network Service” window appears. Select File and printer shar- ing for Microsoft Networks from the “Models”...
  • Page 64 Appendix D File and Printer Sharing 7. The “Network” window reappears. Select Identification. The “Identification” tab contains three text boxes: Computer Name - Enter the name of the computer (i.e., MyComputer, John, CPU654) in this text box. All computers on the network must have a unique name.
  • Page 65 Actiontec Dual PC Modem User Manual 8. Select Configuration. In the “Primary Network Logon” list box, ensure Client for Microsoft Networks is selected. If not, select it from the drop- down list, then click 9. The “System Settings Change” window appears. Click Yes to restart the com- puter.
  • Page 66 Appendix D File and Printer Sharing Locate the file or drive to share (navigate via “My Computer” or use Windows Explorer). 11. Right-click the file or drive to share. In the pop-up menu that appears, select Sharing. 12. Select Shared As from the “File Share Screen Properties” windows and enter a name in the “Share Name”...
  • Page 67 Actiontec Dual PC Modem User Manual Full - Allows other users on the network to read, modify, move, and delete any information in the selected file or drive. Sharing privileges can be restricted by entering a password in the “Full Access Password” text box.
  • Page 68 Appendix D File and Printer Sharing Depends on Password - Allows both read-only and full access on the shared file or drive. The level of access depends on the passwords entered in the “Read-Only Password” and “Full Access Password” text boxes.
  • Page 69 Actiontec Dual PC Modem User Manual Users with access to the read-only password have read-only privileges to the shared file or drive; users with access to the full-access password have full access to the shared file or drive. When finished, click Apply, then Printer Sharing 1.

  • Page 70: Windows 2000

    Appendix D File and Printer Sharing Windows 2000 1. After configuring the computer (including installing and configuring the net- work adapter), Windows 2000 automatically enables file and print sharing. The only item to be checked is the computer and workgroup names. All com- puters on the network must have a unique computer name and the same workgroup name.

  • Page 71: Macintosh

    Actiontec Dual PC Modem User Manual 5. The “Network Properties” window appears. Click the computer. Macintosh To set up file and printer sharing on a Macintosh computer: File Sharing 1. Select Apple, Control Panels, then File Sharing. 2. When the “File Sharing” window appears, select “Start/Stop.” In the “Network Identity”...

  • Page 72: E Glossary

    Glossary Access Point A device that allows wireless clients to connect to one another. An access point can also act as a bridge between wireless clients and a “wired” network, such as an Ethernet network. Wireless clients can be moved anywhere within the cover- age area of the access point and remain connected to the network.
  • Page 73 Actiontec Dual PC Modem User Manual Ethernet Network A standard wired networking configuration using cables and hubs. Firewall A method preventing users outside the network from accessing and/or damag- ing files or computers on the network. Gateway A central device that manages the data traffic of your network, as well as data traffic to and from the Internet.
  • Page 74 PPPoE (Point-To-Point Protocol over Ethernet)/ PPPoA (Point-To-Point Protocol over ATM) Methods of secure data transmission. Router A central device that manages the data traffic of your network. Subnet Mask A set of four numbers configured like an numbers used only within a particular network. SSID See “...
  • Page 75 Actiontec Dual PC Modem User Manual...

  • Page 76: Notices

    Notices Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 77 Actiontec Dual PC Modem User Manual 2. This device must accept any interference received, including interference that may cause unwanted operation. Note: To comply with FCC RF exposure compliance require- ments, the antenna used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter.

  • Page 78: Limited Warranty

    Limited Warranty Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and materials, under normal use and service, for twelve (12) months from the date of purchase from Actiontec Electronics or its authorized reseller. Actiontec Electronics’...
  • Page 79 Actiontec Dual PC Modem User Manual THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA- RATE END-USER LICENSE AGREEMENT. THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD- PARTY SOFTWARE.
  • Page 80 Limited Warranty NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN- TENANCE OR USE OF ITS PRODUCTS. ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS- TOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE...
  • Page 81 Actiontec Dual PC Modem User Manual Governing Law: This Limited Warranty shall be governed by the laws of the State of California, U.S.A., excluding its conflicts of laws and principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods.

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