ActionTec 56K ISA Lite User Manual
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ActionTec 56K ISA Lite User Manual

ActionTec 56K ISA Lite User Manual

Internal data/fax modem for windows
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Summary of Contents for ActionTec 56K ISA Lite

  • Page 2: Table Of Contents

    Table of Contents Proprietary Notice and Disclaimer ... 1 Introduction ... 2 Contacting Actiontec Customer Support ... 2 Do This First ... 3 For Windows 95 and Windows 98 Installations ... 3 For Windows NT 4.0 Installation ... 7 Installing The Modem ... 8 Hardware Installation ...

  • Page 3: Introduction

    Introduction Thank you for purchasing the Actiontec 56K ISA Lite internal modem. The Advan- tage incorporates the latest technology in host-based V.90 modems. This new tech- nology provides vast improvements in both the performance and the capabilities of personal computer fax/modems.

  • Page 4: Do This First

    Do This First Please read the following tips before attempting to install your new modem. For Windows 95 and Windows 98 Installations Be sure to remove all other modem drivers from your operating system. To do this, right-click My Computer, choose Properties from the menu that appears, then click on the Device Manager tab.
  • Page 5 If you are going to use the Telephone Answering Machine (TAM) functions of the modem and you are running Windows 95, you need to install a software component called Unimodem V. If you have Windows 95 OEM Service Release 2 (Version 4.00.950 B) or a later version of Windows, this component comes standard as part of the operating system.
  • Page 6 To disable COM2, boot your system and enter your BIOS setup. You can normally invoke the BIOS setup menu by pressing a key or a combination of keys at the first boot up screen. Some of the common keys are DELETE, F1, F2, CTRL+ALT+S, CTRL+ALT+ESC.
  • Page 7 Figure 3b: Windows 95 (or 95A) COM2 Disable Panel Proceed to the section titled “Installing the Modem.”...

  • Page 8: For Windows Nt 4.0 Installation

    For Windows NT 4.0 Installation Remove all other modem drivers from your operating system. On the Start menu, click Settings then click Control Panel. In Control Panel, double-click on the Mo- dems icon. Select the modem you wish to remove and click Remove. Turn off the computer and physically remove the modem from your system.

  • Page 9: Installing The Modem

    Installing The Modem Always discharge static electricity before handling your modem. You may discharge static electricity by touching a grounded metal structure or by using any commercially available grounding strap. Make sure the expansion slot type is 16-bit, which has two slots to fit the ISA card.
  • Page 10 5. Firmly, but gently, insert the modem into the available 16-bit expansion slot. Ensure that the card is seated properly before securing it with the screw removed in Step 4, as shown in the following diagram: Figure 6: Installing The Modem 6.

  • Page 11: Connecting Devices To The Modem

    Connecting Devices To The Modem Fig.7: Connecting Devices On the rear panel of your modem are input jacks to connect devices to the modem. As shown in the diagram, there are jacks for connection to a “phone” and to a phone “line.”...

  • Page 12: Configuring Windows 95

    Configuring Windows 95 Step 1 Upon startup, Windows 95 detects the modem and displays the New Hardware Found dialog box. Select “Driver from disk provided by hardware manufacturer” then click OK. Step 2 Type your CD-ROM drive’s drive letter into the Copy manufacturer’s files from box.
  • Page 13 Step 4 After the installer has copied the .INF files to the hard disk, a New Hardware Found dialog box should appear prompting for the “Wave Device for Voice Modem”. Click OK. (See “Do This First” for information on UNIMODEM.INF if this screen does not appear). Step 5 Click OK to copy the Wave Device .INF file from the CD-ROM drive to the hard drive.
  • Page 14 Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and select the Diagnostic tab. Click on the COM Port icon and then on the More Info button to view the modem properties.

  • Page 15: Configuring Windows 95 Oem Sr2

    Configuring Windows 95 OEM SR2 Step 1 Upon startup, Windows 95 detects the modem and launches the Update Device Driver Wizard dialog box. Insert the modem’s installation CD-ROM and click Next. Step 2 After Windows 95 has found the updated drivers for your modem, click Finish.
  • Page 16 Step 3 If Windows asks for its own installation disc, click OK. Insert the requested CD-ROM, type the drive letter of your CD-ROM in the dialog box that appears next, and click OK. Step 4 After the Wizard has copied the .INF files to the hard disk, it should detect “Wave Device for Voice Modem”...
  • Page 17 Step 6 To determine what COM port and IRQ is assigned to the modem in Windows 95, click on the Modems icon in Control Panel and select the Diagnostics tab. Select your modem and then click on the More Info button to view the modem properties.
  • Page 18 Step 7 Remember this COM port number. When you install your Data/Fax software or internet browser program, you may need to set your modem port location to this same number.

  • Page 19: Configuring Windows 98

    Configuring Windows 98 Step 1 After installing the modem hardware, turn on your computer. Windows will detect the modem and start the Add New Hardware Wizard. Click Next. Step 2 The Add New Hardware Wizard will ask if you would like it to “search for the best driver for your device (Recommended).”...
  • Page 20 Step 3 The Wizard will ask where it should search for the drivers. Click “CD- ROM drive” to select it. Make sure the installation CD-ROM is in the CD- ROM drive. Click Next. Step 4 Next the Wizard will identify the driver file and report its location on the CD-ROM drive.
  • Page 21 Step 5 After copying the files to your hard drive, the wizard will report that it is finished installing the drivers for the modem. Click Finish. Step 6 Windows will now detect a “Wave Device for Voice Modem” and start the Add New Hardware Wizard again to find the drivers for the voice capabilities of your modem.
  • Page 22 Step 7 The Add New Hardware Wizard will ask if you would like it to “search for the best driver for your device (Recommended).” If this option is not already selected, click it, then click Next. Step 8 The Wizard will ask where it should search for the drivers. Click “CD- ROM drive”...
  • Page 23 Step 9 Next the Wizard will identify the driver file and report its location on the CD-ROM drive. Click the Next button to copy and instal the driver. Step 10 Windows will copy and install the files, and then display the dialog box below, reporting that the process has finished.
  • Page 24 Step 11 Windows will finish loading. To make sure your modem has been installed correctly, click Start on the taskbar. On the Start menu, click Settings, then click Control Panel. In Control Panel, double-click the Modems icon, then click the Properties tab to bring it to the front. On the Modems Properties tab, click the COM port number (COM 3 in the illustration below) to select the modem, then click More Info.
  • Page 25 Step 12 Check that the More Info dialog box that appears on your screen matches the illustration below. Make a note of the interrupt (also known as an IRQ) and the port number. These will be needed to configure your communications software.

  • Page 26: Configuring Windows Nt 4.0

    Configuring Windows NT 4.0 Before installing the modem, make sure you have installed the PnP ISA Enabler and the latest Service Pack upgrade to Windows NT 4.0. See the section titled “Do This First” for details. Step1 Install the modem hardware and turn on your computer. Upon startup, Windows NT 4.0 detects your modem and displays the New Hardware Found dialog box.Select “Driver from disk provided by hardware manufacturer”...
  • Page 27 Step 4 A panel for selecting the device to be installed should appear. Highlight the “V.90 Windows Modem (LHT)” selection and click OK. Step 5 If you see the following dialog box, you will need to set the configuration manually.
  • Page 28 Step 6 Select the Resource Settings which do not cause any conflicts with other devices. Step 7 Restart your computer. Step 8 Click on the Modems icon in the Control Panel. Verify that Windows NT has correctly found the modem. Step 9 If you wish to use your modem to dial into a Windows NT Remote Access Server or wish to connect to the Internet, you will need to configure Dial-...
  • Page 29 Step 10 At the Remote Access Setup dialog box, click on Add. Select the Remote Access Setup device you wish to add and Click OK. Step 11 Click Continue to finish the installation. Step 12 After Windows NT has completed the binding process, allow Windows NT to shut down and restart the computer.

  • Page 30: Installing And Configuring Communications Software

    Installing and Configuring Communications Software If your modem came with a communications software package, it is strongly recom- mended that you use this software for your modem. It’s default installation param- eters have been specially configured to work with this modem. The Users Guide for this program can be found inside the modem package.

  • Page 31: Troubleshooting

    call is detected. The modem converts the digital information contained in the .wav file into an audio signal which is then sent over the phone line. The person calling hears your outgoing message and responds with an incoming message. The sequence of recording an incoming message is the reverse of an outgoing mes- sage.

  • Page 32: Windows 95 And Windows 98

    Windows 95 and Windows 98 Step 1: Check System Resources. In Control Panel double-click the System icon. Click the Device Manager tab. In the list of devices, double-click the Modems icon to show what modems are in- stalled. If there is no Modems icon, your modem did not install. If your modem is listed, check that there is no yellow exclamation mark or red “X”...
  • Page 33 Figure 8: More Info Panel If you receive an error message or the panel is blank, go to the section of this manual “Does Not Install.” Step 4: Does Not Install The most likely reason for a non-installation in Windows 95 or 98 is a lack of IRQ resources.

  • Page 34: Uninstalling The Modem

    Play”, or if you have “Plug N Play” settings, set them to “on.” Next, from the infor- mation you noted in Step 2, find the interrupt selection for the IRQ your modem is using (some BIOS don’t allow individual selection of interrupts to ISA, Plug-N-Play, or PCI).

  • Page 35: Note To Users Of Windows 95 And 98

    Note to users of Windows 95 and 98 If you are using Windows 95 or 98, there are two additional files which may be generateed when installing a piece of hardware from an OEM. The file is called oem#.inf. The number (#) used is generated by Windows 95 each time an additional piece of hardware is installed.

  • Page 36: Note To Users Of Windows Nt

    After Windows finds the other file, delete it as before. Restart your system and follow the installation procedures in the section of this manual titled “Installing the Mo- dem.” Note to users of Windows NT Windows NT 4.0 installation problems are often due to inadequate preparation. The following conditions must be meet before attempting to install the modem or it will not be seen or correctly installed by the system.
  • Page 37 Nothing Appears On The Screen When I Type Issue the command ATE1 to the modem to enable command echo. This will let you see what you type. Cannot Connect at 56K Note: Current FCC regulations limit your maximum connection rate to 53Kbits/s. The number you are calling may not support V.90 or K56flex protocols.
  • Page 38 Your phone line may not support or may only intermittently support a 56K connec- tion. There are many conditions that must be met before a 56K connection can be established. The telephone company must have you connected to the (Public Switched Telephone Network) in a particular way.

  • Page 39: Appendix B: Communications Regulations

    Appendix B: Communications Regulations FCC Regulations The following statements are provided in accordance with the Federal Communica- tions Commission (FCC) regulations. Please read these statements carefully before installing your modem. FCC Part 68 Requirements This equipment complies with Part 68 of the FCC Rules. On the bottom of this equipment is a label that contains, among other information, the FCC Registration Number and Ringer Equivalence Number (REN) for this equipment.
  • Page 40 Declaration of Conformity This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa- tion.
  • Page 41 Canadian Department Of Communications (CDOC) Requirements for End Users: Notice: The Canadian Department of Communications label identifies certified equip- ment. This certification means the equipment meets certain telecommunications network requirements. The Department does not guarantee the equipment will op- erate to the user’s satisfaction. Before installing this equipment users should ensure that connection to the line is allowed by the local telecommunications company.

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