Troubleshooting - Kenmore Autimatic washers with Capypso wash motion Use And Care Manual

TROUBLESHOOTING
First try the solutions suggested hera and possibly avoid
the cost of a service call...
Washer displaying code messages.
If any of these codes continue to occur, call for service.
"PF" (Power Failure) flashes
Was the washing cycle interrupted by a power failure? Press
START to continue the cycle from the moment that power
was lost, - OR - Press STOP/CANCEL to clear the display
and completely cancel the cycle.
"FL" (Over Fill} flashes
The washer will beep every 10 seconds with no time-out. The
pump will cycle one half minute on, one half minute off, until
the over fill switch is reset or power is discontinued to the
unit. Press STOP/CANCEL to clear the display. Shut off the
water faucets to the inlet hoses if water continues to flow.
"Er" (Processor Reset Error)
Cycle information was not stored during a power failure.
Press STOP/CANCEL to clear the display.
"LF" (Long Fill} flashes
Are the water inlet hoses kinked or clogged?
Are the water inlet valve screens clear?
Press STOP/CANCEL to clear the display.
"CE" (Communications Error) flashes - beeps once
Press STOP/CANCEL to clear the display.
"Ld" (Long Drain) flashes
Is the drain hose kinked or clogged?
Press STOP/CANCEL to clear the display.
"CA" or "CI" (Current Limit)
Is the washer overloaded?
Press STOP/CANCEL to clear the display.
"Or" (Open Relay)
Washer operation failure. Call for service.
"Sr" (Stuck Relay)
Washer operation failure. Call for service.
"LS" (Lid Switch Error) flashes
Is the washer lid open? Close the lid and press START to
continue the cycle.
Is the lid closed? Open and close the lid. Press STOP/
CANCEL to clear the display.
"SU' (Suds Lock)
Press STOP/CANCEL to clear the display. Drain/Spin load:
restart cycle, De net add detergent. Use cold water.
"dt" (Diagnostic Tests}
For service diagnostics only. Press STOP/CANCEL to clear
the display.
"ob" (Off Balance)
Is the load unbalanced? Redistribute the load. Close lid and
press START.
Washer won't fill, rinse or wash
Does the water level seem too low, or does the washer
appear to not fill completely?
This washer uses very little water and never fills completely.
Water will not be seen over the top of the wash plate.
• Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call
electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stops
• Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there oversudsing? Cancel the current cycle. Press RINSE/
SPIN to drain the load. Re-select your desired cycle and
press START. Do not add detergent, Use cold water.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
After opening the lid, did you press START?
If the lid is opened during washer operation, the washer will
stop. Closing the lid will not restart the washer. You must
press START.
Is there power at the plug?
Check electrical source or call electrician.
Has a fuse blown or has the circuit breaker tripped?
If problem continues, call electrician.
Are you using an extension cord?
Do not use an extension cord.
• Is the washer overloaded?
Wash smaller loads. See "Starting Your Washer" for
maximum load size.
Did you add more items to the load once the washer
started?
Once the load is wet, there may appear to be space for more
items. For best results determine load size with dry items only.
Washer won't drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 96 in. (2.4 m) above the floor?
See "Installation Instructions" for proper installation of drain
hose.
Is the lid open?
The lid must be closed during operation.
Is there excessive sudsing?
For best results, use High Efficiency detergents like TIDE' HE,
which produce less suds. Follow manufacturer's directions.
Is your voltage low?
Check electrical source or call electrician. Do not use an
extension cord.
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