Related Manuals for Toyota Prius c
Summary of Contents for Toyota Prius c
- Page 1 Prius c www.toyota.com 2 0 1 3 Warranty & MaIntEnanCE GUIDE Printed in U.S.a. 12/12 12-tCS-05841 00505-13WMG-PrIC...
- Page 2 If a vehicle fire occurs, extinguish it with a Class D powder-type fire extinguisher. Toyota recommends having maintenance and repairs for your Prius performed by an authorized Toyota dealership. To locate your nearest authorized Toyota dealership, contact the Toyota Customer Experience Center at (800) 331-4331 or log on to www.toyota.com.
- Page 3 Toyota’s official Web site, decision to select Toyota. www.toyota.com. We want you to enjoy owning your Toyota We wish you many miles of safe and as much as you enjoy driving it. This pleasurable driving, and we look forward booklet is designed to help.
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Page 4: Table Of Contents
Table of Contents WARRANTY INFORMATION Introduction Satisfaction Down the Road If You Need Assistance The Immobilizer Key Transportation Assistance Your Warranties in Detail General Warranty Provisions New Vehicle Limited Warranty Federal Emission Control Warranty California Emission Control Warranty Tire Limited Warranty Your Responsibilities Operation and Maintenance Obtaining Warranty Service... - Page 5 Vehicle Identification Find It Online You can also find scheduled maintenance information for your vehicle at toyota.com/owners. Toyota Owners has all the information you need for your new vehicle in one place! • View Owner's Manuals online • Track your service history •...
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Page 6: Satisfaction Down The Road
Satisfaction Down the Road Our goal is for every Toyota customer to t Toyota, our top priority is always our customers. We know your enjoy outstanding quality, dependability Toyota is an important part of your and peace of mind throughout their ownership experience. -
Page 7: If You Need Assistance
When you call, please have your vehicle corner of the dashboard, under the identification number, the current mileage window) on your Toyota and the names of your • Current mileage on your vehicle selling and servicing dealerships. Name of your Toyota dealership •... - Page 8 If You Need Assistance California residents: Toyota offers your assistance through an informal dispute settlement program called the California Dispute Settlement Program (CDSP). A brochure about the program is found in your glove box. For additional information, call the Toyota Customer Experience Center at (800) 331-4331.
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Page 9: The Immobilizer Key
The Immobilizer Key THE NEW WORLD OF ANTI-THEFT TECHNOLOGY SECURITY This Toyota vehicle may be equipped with For security purposes, access to key an electronic “immobilizer” anti-theft codes and service procedures for system. When the key is inserted into the... - Page 10 Toyota dealer or certain registered consider having the Toyota dealer or a locksmiths can obtain the key code from a qualified independent automotive restricted-access database. These...
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Page 11: Transportation Assistance
Toyota. We also dealer or owner scheduling conflicts. know how disruptive the loss of The Transportation Assistance Policy transportation can be to your daily routine. -
Page 12: Your Warranties In Detail
These warranties apply to all 2013 model replacement only. year Prius c vehicles distributed by Toyota that are originally sold by an authorized Important: You must use the Dispute dealer in the United States and normally... -
Page 13: Your Rights Under State Law
Dispute Settlement Program. This Toyota does not authorize any person to program is administered by an create for it any other obligation or liability independent third party: in connection with this vehicle. - Page 14 General Warranty Provisions WARRANTY COVERAGE AT A GLANCE Your Warranties in Detail...
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Page 15: New Vehicle Limited Warranty
Toyota, subject to Transaxle/Motor/Generator the exceptions indicated under “What Is Not Covered” on pages 14-15. Case and all internal parts, transaxle mounts, seals and gaskets. -
Page 16: What Is Not Covered
Fire, accidents or theft • system supplied by Toyota, subject to the Abuse or negligence • exceptions indicated under “What Is Not Misuse — for example, racing or •... - Page 17 Toyota does not authorize any person to create for it Salvage or Total-Loss Vehicles any other obligation or liability in Any vehicle that has ever been issued a connection with this vehicle.
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Page 18: Dispute Resolution
New Vehicle Limited Warranty DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described under “If You Need Assistance” on pages 5-6. Please note that you must use the Dispute Settlement Program (or, in California, the CDSP) before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act. -
Page 19: Federal Emission Control Warranty
Your vehicle fails to meet applicable • under the terms of the Basic Warranty, emissions standards as determined by Toyota provides coverage of three years or an EPA-approved emissions test. 36,000 miles, whichever occurs first. This failure results or will result in •... -
Page 20: Air Conditioning System
Federal Emission Control Warranty WHAT IS NOT COVERED WARRANTY PARTS LIST Air Conditioning System These warranty obligations do not apply to failures or noncompliance caused by: Compressor • The use of replacement parts not Condenser • • certified in accordance with Evaporator •... -
Page 21: Positive Crankcase Ventilation
Federal Emission Control Warranty Hybrid System Positive Crankcase Ventilation (PCV) System Battery control module (battery • voltage sensor) (8/80)* Oil filler cap • Battery thermistor • PCV valve or orifice • Generator • Other Parts Used in Above Hybrid battery* •... -
Page 22: Replacement Parts
To ensure optimum performance and the required maintenance indicated in the maintain the quality built into your Owner’s Manual and this booklet. Toyota vehicle’s emission control systems, Toyota will not deny a warranty claim solely recommends the use of Genuine Toyota... - Page 23 30 days (unless a shorter period is Attn: Warranty Complaints required by law). If your claim is denied, 401 M Street SW Toyota will notify you in writing of the Washington, D.C. 20460 reason within the same period. If we fail Vehicles equipped with a California to do so, we will repair your vehicle free of charge.
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Page 24: Dealer Certificate
DEALER CERTIFICATE We (the dealership) want you to know that and use, Toyota will remedy the nonconformity free of charge under at the time your new Toyota vehicle is the terms of the Emission being delivered: Performance Warranty. 1) On the basis of written notification... -
Page 25: California Emission Control Warranty
Also included may be hoses, belts, connectors and other emissions-related assemblies. Where a warrantable condition exists, Toyota will repair your vehicle at no cost to you, including diagnosis, parts and labor. Your Warranties in Detail... - Page 26 18–19 is defective, the You are responsible for presenting your part will be repaired or replaced by vehicle to a Toyota dealership as soon as Toyota. This is your SHORT-TERM a problem exists. The warranty repairs Emission Control System DEFECT should be completed in a reasonable WARRANTY.
- Page 27 California Emission Control Warranty PARTS LIST: LONG-TERM EMISSION DEFECT WHAT IS NOT COVERED WARRANTY These warranty obligations do not apply to The parts listed here are covered for seven failures or noncompliance caused by: years or 70,000 miles from the vehicle’s in-service date, whichever occurs first.
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Page 28: Hybrid System
Hybrid System You are responsible for performance of the required maintenance indicated in the Hybrid battery † • Owner’s Manual and this booklet. Toyota • Hybrid control computer (power will not deny a warranty claim solely management control computer) †... - Page 29 30 days (unless a shorter period is maintenance and repairs. However, use required by law). If your claim is denied, Toyota will notify you in writing of the of replacement parts that are not equivalent in quality to Genuine Toyota reason within the same period.
- Page 30 California Emission Control Warranty REPAIR DELAYS IF YOU HAVE QUESTIONS If a Toyota dealership is unable to If you have questions or concerns about complete repairs on your vehicle within your vehicle’s California emission warranty 30 days, you may have the repairs made coverage, please follow the steps under Toyota’s provisions for emergency...
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Page 31: Tire Limited Warranty
The tires that come as original equipment Bridgestone/Firestone on your vehicle are warranted by their 535 Marriott Drive manufacturer and not Toyota. A separate Nashville, TN 37214 warranty statement for the tires is in your Bridgestone: (800) 847-3272 glove box. -
Page 32: Your Responsibilities
You can be confident you’re getting the show that you maintained your vehicle. best possible service for your vehicle However, damage or failures caused by when you take it to a Toyota dealership. lack of proper maintenance are not covered under warranty. Your Responsibilities... - Page 33 Genuine Toyota Parts when you need to replace a part on your vehicle. Like all Toyota products, Genuine Toyota Parts are built to the highest standards of quality, durability and performance. They are also designed to fit your vehicle’s exact specifications.
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Page 34: Obtaining Warranty Service
In the United States, U.S. If your vehicle is inoperable or unsafe to Territories and Canada drive and there is no Toyota dealership reasonably available to make repairs, you To obtain warranty service in the United may perform the repairs yourself or have States, U.S. - Page 35 Notes Your Responsibilities...
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Page 36: The Importance Of Scheduled Maintenance
Follow this booklet’s recommendations and you’ll enjoy maximum reliability and peace of mind from your Toyota for many years to come. Maintenance Log... -
Page 37: Maintaining Your Warranty
Information portion of this booklet. maintenance records to the new owner. Toyota will not deny a warranty claim solely because you do not have records to show that you maintained your vehicle. -
Page 38: Using The Maintenance Log Charts
The dealership may mark the dealer vehicle’s exact specifications. When you service verification area with the following go to a Toyota dealership, you can be stamp (which may be customized with the confident that they will use Genuine Toyota dealership’s name): parts and have Toyota-trained technicians. -
Page 39: Special Operating Conditions
SuperChrome and Alloy Wheel Care In addition to standard maintenance items, the maintenance log indicates services that If you purchased genuine Toyota should be performed on vehicles that are accessory Aluminum Alloy Wheels, follow driven under especially demanding these cleaning guidelines to maintain the conditions. -
Page 40: Maintenance Log
Maintenance Log 5,000 miles or 6 months 10,000 miles or 12 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums and Rotate tires brake pads/discs... - Page 41 Maintenance Log 15,000 miles or 18 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter. Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings...
- Page 42 Maintenance Log 20,000 miles or 24 months 25,000 miles or 30 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Replace engine oil and oil filter Rotate tires Rotate tires Visually inspect brake linings/drums and...
- Page 43 Maintenance Log 30,000 miles or 36 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank...
- Page 44 Maintenance Log 35,000 miles or 42 months 40,000 miles or 48 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums and Rotate tires brake pads/discs...
- Page 45 Maintenance Log 45,000 miles or 54 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter. Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings...
- Page 46 Maintenance Log 50,000 miles or 60 months 55,000 miles or 66 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Replace engine oil and oil filter Rotate tires Rotate tires Visually inspect brake linings/drums and...
- Page 47 Maintenance Log 60,000 miles or 72 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank...
- Page 48 Maintenance Log 65,000 miles or 78 months 70,000 miles or 84 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums and Rotate tires brake pads/discs...
- Page 49 Maintenance Log 75,000 miles or 90 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter. Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings...
- Page 50 Maintenance Log 80,000 miles or 96 months 85,000 miles or 102 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Replace engine oil and oil filter Rotate tires Rotate tires Visually inspect brake linings/drums and...
- Page 51 Maintenance Log 90,000 miles or 108 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers __ Fuel lines and connections, fuel tank...
- Page 52 Maintenance Log 95,000 miles or 114 months 100,000 miles or 120 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Rotate tires Replace engine oil and oil filter Visually inspect brake linings/drums and Replace engine/inverter coolant brake pads/discs...
- Page 53 Maintenance Log 105,000 miles or 126 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Rotate tires Visually inspect brake linings/drums and brake pads/discs Note: If 0W-20 oil WAS NOT used at the last oil change, replace engine oil and oil filter. Inspect the following: __ Ball joints and dust covers __ Exhaust pipes and mountings...
- Page 54 Maintenance Log 110,000 miles or 132 months 115,000 miles or 138 months Check installation of driver’s floor mat Check installation of driver’s floor mat Inspect and adjust all fluid levels Inspect and adjust all fluid levels Replace engine oil and oil filter Rotate tires Rotate tires Visually inspect brake linings/drums and...
- Page 55 Maintenance Log 120,000 miles or 144 months Check installation of driver’s floor mat Inspect and adjust all fluid levels Replace cabin air filter Replace engine air filter Replace engine oil and oil filter Replace spark plugs Rotate tires Inspect the following: __ Automatic transmission fluid __ Front differential oil __ Ball joints and dust covers...
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Page 56: Explanation Of Maintenance Items
Explanation of Maintenance Items Brake Lines and Hoses he following descriptions are provided to give you a better Visually inspect for proper installation. understanding of the maintenance Check for chafing, cracks, deterioration items that should be performed on your and signs of leakage. Replace any vehicle. -
Page 57: Engine Air Filter
Maintenance and Care section of the Owner’s Manual ). Engine Air Filter Inspect or replace at specified intervals. Your Toyota is equipped with Genuine When performing inspections, check for Toyota Super Long-Life Coolant. The damage, excessive wear and oiliness, and replacement intervals for engine replace if necessary. -
Page 58: Engine Oil And Oil Filter
NOTE: Your vehicle is certified with Fuel Lines and Connections, Genuine Toyota 0W20 motor oil. For Fuel Tank Band and Fuel Tank VEHICLES CERTIFIED FOR 0W20 motor Vapor Vent System Hoses... -
Page 59: Tire Rotation
Explanation of Maintenance Items Steering Gear Box Inspect for signs of leakage. If you discover any leakage, have it repaired immediately by a qualified technician. Steering Linkage and Boots With the vehicle stopped, check for excessive freeplay in the steering wheel. Inspect the linkage for bending and damage and the dust boots for deterioration, cracks and damage. -
Page 60: Vehicle Identification
Vehicle Identification Model In-service date Selling dealership Key number Body style Mileage at delivery Selling dealership phone number Vehicle Identification Number Maintenance Log... - Page 61 Notes Maintenance Log...
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