Internet Access - ZyXEL Communications NBG4604 User Manual

Wireless n gigabit managed router
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Chapter 24 Troubleshooting
This can happen when you fail to log out properly from your last session. Try
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logging in again after 5 minutes.
Disconnect and re-connect the power adaptor or cord to the NBG4604.
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If this does not work, you have to reset the device to its factory defaults. See
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Section 24.4 on page

24.3 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
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expected. See the Quick Start Guide.
Make sure you entered your ISP account information correctly in the wizard. These
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fields are case-sensitive, so make sure [Caps Lock] is not on.
If you are trying to access the Internet wirelessly, make sure the wireless settings
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in the wireless client are the same as the settings in the AP.
• Go to Network > Wireless LAN > General > WDS and check if the NBG4604 is
set to bridge mode. Select Disable and try to connect to the Internet again.
Disconnect all the cables from your device, and follow the directions in the Quick
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Start Guide again.
Go to Maintenance > Sys OP Mode > General. Check your System Operation Mode
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setting.
• Select Router if your device routes traffic between a local network and
another network such as the Internet.
• Select Access Point if your device bridges traffic between clients on the
same network.
If the problem continues, contact your ISP.
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I cannot access the Internet anymore. I had access to the Internet (with the
NBG4604), but my Internet connection is not available anymore.
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205.
NBG4604 User's Guide

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