Getting Help On The Web - Kodak ESP Office 6150 - All-in-one Printer Extended User Manual

Troubleshooting

Getting help on the Web

68
Problem
Error messages or
other problems you
cannot resolve
For more troubleshooting information:
Get help with wireless networking.
Use our Step-by-Step Solutions and
Repair tool to troubleshoot common
problems.
Search our knowledge base of FAQs
(Frequently Asked Questions).
Download the latest firmware and
software for optimal printer
performance.
See the recommended system
requirements.
Get help with problems you cannot
resolve.
www.kodak.com/go/aiosupport
Possible Solutions
If you need to contact Kodak (see www.kodak.com/go/contact),
have the following information available:
• Kodak Service Number (located inside the printer when you
open the printer access door)
• Printer model number (located on the control panel)
• Computer model, operating system, and version of Home
Center Software
• Exact wording of any error message(s)
www.kodak.com/go/inkjetnetworking
www.kodak.com/go/itg
www.kodak.com/go/esp6150support
www.kodak.com/go/esp6150downloads
www.kodak.com/go/esp6150specs
Contact Kodak at
and have the following information available:
– Kodak Service Number (located inside the
printer when you open the printer access
door)
– Printer model number (located on the
control panel)
– Computer model, operating system, and
version of Home Center Software
www.kodak.com/go/contact