Troubleshooting; Clearing Jams In The Paper Tray - Dell 5330dn Workgroup Mono Laser Printer User Manual

Troubleshooting

Clearing Jams in the Paper Tray
Understanding Display Messages
Solving Problems

Clearing Jams in the Paper Tray

When a paper jam occurs, Paper Jam appears on the display. Refer to the table below to locate and clear the paper jam.
Operator Panel Message
Paper Jam 0
Open/Close Door
MP Tray
Paper Jam 0
Tray [x]
Paper Jam 0
Paper Jam 1
Open/Close Door
Paper Jam 2
Check Inside
Duplex Jam 0
Check Inside
Duplex Jam 1
Open/Close Door
To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the steps below to clear the jam.
Paper Feed Jam (tray 1)
1. Pull paper tray 1 open.
2. Remove the jammed paper by gently pulling it straight out. Ensure that all of the paper is properly aligned in tray 1.
Location of Jam
Around the toner cartridge area
In the feeding area of the multi-
purpose feeder
Paper Feed Jam
(tray 1 or optional trays)
In the paper exit area or around
the toner cartridge area
Paper Exit Jam
In the duplex unit
Between the duplex unit and fuser
area
Go to
"Around the toner cartridge".
"Multi-purpose feeder Jam".
"Paper Feed Jam (tray 1)" or
"Paper Feed Jam (optional trays)".
"In the paper exit area" or
"Around the toner cartridge".
"In the paper exit area".
"Duplex jam 0".
"Duplex jam 1".