Dell B5465dnf Mono Laser Printer MFP User Manual page 297

Troubleshooting
Action
Step 3
a
Depending on your operating system, specify the paper size from
Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the page or image clipped?
Step 4
a
Reinstall the imaging unit.
1
Remove the toner cartridge.
2
Remove the imaging unit.
Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.
3
Install the imaging unit, and then the cartridge.
b
Resend the print job.
Is the page or image clipped?
Compressed images appear on prints
Note: Printing on letter-size paper using a 220-volt fuser compresses images.
Action
Step 1
a
Make sure the size of the paper loaded in the tray matches the fuser
type.
Note: Use a 110-volt fuser for printing on letter-size paper and a
220-volt fuser for printing on A4‑size paper.
b
Resend the print job.
Do compressed images still appear?
Step 2
a
Replace the fuser. For more information, see the instruction sheet that
came with the part.
b
Resend the print job.
Do compressed images still appear?
Yes No
Go to step 4. The problem is solved.
Contact technical The problem is solved.
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
297
technical